Troubleshooting - Toshiba RC-5SL Instruction Manual

Troubleshooting

Please check before requesting repair. If you are still in doubt, contact Toshiba Service Center/Toshiba
Contact Center speci ed in the warranty.
Please adjust the amount of water to within 2mm of the water level scale, according to the hardness or the type of rice and your preference.
If the rice does not cook well or the rice dries out, please check if the inner pot is in good contact with the cooking heater. (Page 8)
Please Check
Troubles
Spills and splashes
Steam leaks from the lid
Too hard
Too soft
Burnt
Solid
Yellow
Sticky
Smell
The rice in the inner pot
is sticky
Smell
Tepid
Can't reserve
Start cooking right away
Cooking is delayed
Smell
Burn
Mixed rice does not cook well
I can't operate the buttons
It's hard to close the lid
Indicator lamp went o
Sounds while in use
It makes a sound when the body(lid) is moved
Smells like plastic
Water droplets on the inner lid or inner pot
When you open the lid, the dew
drops out
Warm-up time ashes
The keep warm indicator ashes
Display goes out/ Flashes at 0:00
A buzzer sounded and the COO, FOO indicator came on
22
Check the table above and change the keeping warm setting. (page 14)
※
To remove smells from the inner pot, carry out boil cleaning and clean it before using it.
(Page 21)
Reheat the rice before eating it. (page 14)
Press the "Cook" button at the end of the operation.
Rice will begin cooking immediately if the reservation is made within one to two hours. (Page 12)
If the amount of rice or water is too high or the water temperature is too low, there may be a delay of about 10 min.
Are you reserving more than 8 hours?
The starch of the rice settles out during the booking process, making it more likely to scorch. This is not a malfunction.
See "When adding ingredients and seasoning". (Page 15)
Is the power plug plugged in?
Is "C14" or "F01" displayed on the display? (page 24)
Remove any foreign matter from the clamp or frame. (page 21)
The unit will turn o if you accidentally press the "Cancel" button or if there is a prolonged power failure.
A "clunk" is the sound of adjusting the heat source and a "hiss" is the sound of steam. This
is not a malfunction. A "sizzle" is the sound of water bursting. Wipe away water droplets on the
outside of the inner pot. Buzzer volume cannot be changed and cannot be turned o .
A rattling sound is the sound of parts inside the lid moving. It is not a malfunction.
The smell may occur at first, but it will disappear with use. If this happens, ventilate the room and
carry out boil cleaning. (Page 21)
To prevent the rice from drying out, water droplets may form on the inner lid and pot, but this is not abnormal.
Depending on the timing of opening the lid, room temperature, etc., dew drops may fall out and
accumulate on the frame, so wipe it away. If the lid doesn't open completely or if you open it
slowly with your hand, the dew drops into the inner pot (rice) instead of falling into the frame. If
you turn o the heater or unplug the power supply while the rice is in the pot, the inner lid will get
cold and condensation will form on the inner pot, causing more dew to form on the inner pot. Is
there any foreign matter on the outside of the temperature sensor/inner pot?
It is an indication that you warm rice for too long. Stop keeping warm. (Page 14)
The "Reheat" is selected. Press the "Keep warm" button again to return to "Keep warm".
The lithium battery in the unit is exhausted. (Page 23)
See "Error Indication" on page 24.