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dji MATRICE 350 RTK User Manual

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2023.05

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  • Page 1 User Manual v1.0 2023.05...

  • Page 2: Using Dji Pilot

    Users should only refer to this document and the content thereof as instructions to operate DJI UAV. The document should not be used for other purposes.

  • Page 3: Using This Manual

    Prepare for your first flight by reviewing the quick start guide and refer to this manual for more information. Downloading DJI Assistant 2 (Enterprise Series) Download and install DJI ASSISTANT 2 (Enterprise Series) using the link below: https://enterprise.dji.com/matrice-350-rtk/downloads...

  • Page 4: Table Of Contents

    Contents Using This Manual Legends Read Before Use Downloading DJI Assistant 2 (Enterprise Series) Tutorial Videos Product Profile Introduction Feature Highlights Preparing the Aircraft Installing the Landing Gears Unfolding the Aircraft Mounting the Gimbal Camera Mounting the Intelligent Flight Batteries / Checking the Battery Level 12...
  • Page 5 Aircraft Indicators Aircraft Beacons Aircraft Auxiliary Lights Gimbal Camera Aircraft RTK RTK Module Introduction Enabling/Disabling RTK DJI D-RTK 2 High Precision GNSS Mobile Station Custom Network RTK IP Rating Expansion Ports Remote Controller Starting and Activating the Remote Controller Powering On/Off...
  • Page 6 User Interface Home Screen Screen Gestures Shortcut Settings Video Transmission Remote Controller LEDs and Alert Remote Controller LEDs Remote Controller Alert Charging the Remote Controller and Checking the Battery Level Charging the Remote Controller Checking the Battery Level Linking the Remote Controller and Control Stick Modes Linking the Remote Controller Control Stick Mode Buttons Overview...
  • Page 7 Capacity Calibration Battery Maintenance DJI Pilot 2 App Homepage Preflight Check View FPV Camera View Using FPV Camera View Primary Flight Display (PFD) Navigation Display Top Bar AR Projection Gimbal Camera View Using Gimbal Camera View Wide Camera View Thermal Camera View...
  • Page 8 Using DJI Assistant 2 (Enterprise Series) Aircraft and Remote Controller H20 series Firmware Update Firmware Version Information Appendix Specifications Using the Upward Gimbal Connector Using the Dual Gimbal Connector Using the CSM Radar Extended Screw Holes Description Troubleshooting Procedures Risk and Warnings...
  • Page 9 Product Profile This chapter introduces the major features of the product. © 2023 DJI All Rights Reserved.   ...

  • Page 10: Product Profile

    FPV camera. The M350 RTK supports DJI CSM Radar and is compatible with DJI DGC2.0 connector gimbals, up to three independent gimbals, and several SDK expansion ports. The safety beacons on both the top and the bottom of the aircraft allow the aircraft to be identified at night or in low-light conditions.

  • Page 11: Preparing The Aircraft

    M350 RTK supports Waypoint, Mapping, Oblique, and Linear Flight Missions. With DJI Terra, users can quickly obtain HD 2D and 3D digital results, enabling high-precision and high- efficiency mapping operations.

  • Page 12: Mounting The Gimbal Camera

    MATRICE 350 RTK User Manual Mounting the Gimbal Camera Press the Gimbal Align the white and Rotate the gimbal Detachment red dots and insert lock to the locked button to remove the gimbal. position. the cover. • After installation, make sure that the gimbal lock is locked in place.
  • Page 13 Flight Safety This chapter provides information about flight environment requirements, wireless communication requirements, and important flight safety features of the aircraft. © 2023 DJI All Rights Reserved.   ...

  • Page 14: Flight Safety

    Make sure to have training and practice before operating any actual flight. Practice with the simulator in DJI Assistant 2 or fly under the guidance of experienced professionals. Pick a suitable area to fly in according to the following flight requirements and restrictions. Fly the aircraft below 120 m (400 ft).

  • Page 15: Operating The Aircraft Responsibly

    The aircraft may behave abnormally or lose control when flying in areas with too much interference. Return to the Home Point and land the aircraft if prompted to do so in DJI Pilot 2. Operating the Aircraft Responsibly...

  • Page 16: Vision System And Infrared Sensing System

    MATRICE 350 RTK User Manual Vision System and Infrared Sensing System M350 RTK is equipped with a six-directional vision system and infrared sensing system, providing a positioning and obstacle-sensing ability. The main components of the vision system are located on the front, rear, left, right, top, and bottom of the aircraft and include stereo vision sensors.

  • Page 17: Detection Range

    • The aircraft cannot detect objects in the grey area. Fly with caution. • Users can set the braking distance and warning distance in the DJI Pilot 2 App. The aircraft can automatically stop when flying near to the braking distance. Once the aircraft enters the warning distance, the obstacle information will be displayed as yellow.

  • Page 18: Calibration

    3. Launch DJI Assistant 2 (Enterprise Series) and log in with a DJI account. 4. Click M350 RTK and the calibration button. 5. Follow the instructions of DJI Assistant 2 (Matrice Series) to enter the remote controller calibration. Make sure the remote controller touchscreen does not reflect any light before calibration.

  • Page 19: Assisted Braking From Obstacle Sensing

    MATRICE 350 RTK User Manual • If the vision system shuts down or is blocked by other objects, the aircraft will not be able to hover at a low altitude indoors and the Landing Protection Function that controls the landing speed will be disabled. Note: the aircraft may be damaged by landing too fast.

  • Page 20: Return To Home (Rth)

    The Home Point is recorded when the GNSS icon is white during Home Point takeoff. The DJI Pilot 2 will give voice prompt when the Home Point is set. • During RTH, the aircraft can sense and avoid obstacles when the forward vision system is enabled and lighting is sufficient.

  • Page 21: Smart Rth Procedure

    Home Point from its current location. A warning prompt will appear in DJI Pilot 2 when the battery level is low and the aircraft can only support Low Battery RTH. The aircraft will automatically fly to the Home Point if no action is taken after a 10-second countdown.
  • Page 22 MATRICE 350 RTK User Manual Battery Level Warning Description Flight Instructions If RTH is selected, the aircraft will fly to the Home Point automatically and landing The remaining battery protection will be enabled. Regain control of level is only enough for the aircraft and land it manually during RTH.

  • Page 23: Failsafe Rth

    20米 a signal is available.Therefore, it is important to set a suitable RTH altitude before each flight. Launch DJI Pilot 2, enter the Preflight Check view or tap and tap in camera view to set the RTH altitude.

  • Page 24: Landing Protection

    2. If the ground is determined unsuitable for landing, the aircraft will hover. A prompt will appear in DJI Pilot 2 pending the next action by the user. The aircraft will start descending only when the battery level drops to 0%. During this process, the user can still control the orientation of the aircraft.

  • Page 25: Center Of Gravity Calibration

    Flight data is automatically recorded to the internal storage of the aircraft. You can connect the aircraft to a computer via the USB port and export this data via DJI Assistant 2 or DJI Pilot 2 app. Flight Restrictions and Unlocking GEO (Geospatial Environment Online) System DJI’s Geospatial Environment Online (GEO) system is a global information system that provides...

  • Page 26: Flight Restrictions In Geo Zones

    In Flight: when the aircraft flies inside a flying in Restricted Zones. If Restricted Zone, a 100-second countdown you have obtained permission will commence in DJI Pilot 2. When the Restricted to fly in a Restricted Zone, countdown is finished, the aircraft will land Zones (Red) please visit https://fly-safe.dji.
  • Page 27 In Flight: when the GNSS signal changes from weak to strong, a 100-second countdown will commence in DJI Pilot 2 if the aircraft exceeds the altitude limit. When The aircraft altitude is limited Altitude...

  • Page 28: Unlocking Geo Zones

    This unlocking option is available in all countries and regions and can be requested for via the DJI Fly Safe website at https://fly-safe.dji.com. Unlocking on Mobile Device: run the DJI Pilot 2 app and tap GEO Zone Map on the home screen. View the list of the unlocking licenses and tap to view details of the unlocking license.

  • Page 29: Maximum Altitude & Distance Restrictions

    Maximum Altitude & Distance Restrictions Maximum flight altitude restricts the aircraft flight altitude, while maximum flight distance restricts the aircraft flight radius around the Home Point. These limits can be set using the DJI Pilot 2 app for improved flight safety.

  • Page 30: Calibrating The Compass

    MATRICE 350 RTK User Manual Calibrating the Compass Only calibrate the compass when prompted to do so by the DJI Pilot 2 app or the aircraft status indicators. Observe the following rules when calibrating the compass. • DO NOT calibrate the compass in locations with strong magnetic interference, such as near magnets, parking lots, or construction sites with underground reinforced concrete structures.

  • Page 31: Starting/Stopping The Motors

    Move the aircraft to a different location and try again. • A prompt will appear in DJI Pilot 2 if compass calibration is required before takeoff. The prompt will disappear after the calibration is complete.

  • Page 32: Flight Test

    DJI aircraft to calculate in real time the potential risk of collision with the surrounding manned airplanes. DJI AirSense will then display a warning message in DJI Pilot 2 according to the risk level.

  • Page 33: Pre-Flight Checklist

    ADS-B Out devices. 2. If there is an obstacle between a manned aircraft and a DJI aircraft, DJI AirSense will not be able to receive ADS-B messages from the aircraft or send warnings to the user. Keenly observe your surroundings and fly with caution.
  • Page 34 5 m away from the pilot. The pilot should be facing the rear of the aircraft. To ensure flight safety, enter the camera view of DJI Pilot 2 and check the parameters on the Preflight Check such as the control stick mode, RTH height, obstacle distance, and failsafe settings.
  • Page 35 Aircraft This chapter introduces the major features of the aircraft. © 2023 DJI All Rights Reserved.   ...

  • Page 36: Aircraft

    After the aircraft is linked to the remote controller (make sure the remote controller is connected to the internet), the DJI Pilot 2 app will display the prompt, There’s a DJI device not activated. Follow the on-screen instructions to activate the aircraft. Contact DJI Support if the activation fails.

  • Page 37: Fpv Camera

    MATRICE 350 RTK User Manual 11. Landing Gears 20. Assistant Port 12. Air Filter 21. E-Port 13. Intelligent Flight Batteries 22. Payload Port 14. Battery Level Indicators 23. Bottom Auxiliary Light 15. Battery Level Button 24. Downward Beacon 16. GNSS Antennas 25.

  • Page 38: Replacing The Propeller Blades

    • Using High-Altitude Low-Noise Propellers will reduce the noise but will shorten the life of the motors to some degree. • Only use official DJI propellers. DO NOT mix propeller types. • Propellers are consumable components. Purchase additional propellers if necessary.

  • Page 39: Aircraft Beacons

    DJI Pilot 2, and view the details. Aircraft Beacons The upward and downward beacons on the aircraft enable you to find the aircraft when flying at night. The beacons can be manually turned on or off in DJI Pilot 2. Upward Beacon Downward Beacon ©...

  • Page 40: Aircraft Auxiliary Lights

    The auxiliary lights located at the top and bottom of the aircraft will automatically turn on in poor light conditions to assist the downward vision system. The lights can also be manually turn on or off in DJI Pilot 2. Top Auxiliary Lights Bottom Auxiliary Lights •...

  • Page 41: Aircraft Rtk

    The built-in RTK module of the aircraft can withstand strong magnetic interference from metal structures and high-voltage lines, ensuring safe and stable flights. When used with a D-RTK 2 High Precision GNSS Mobile Station* (excluded) or a DJI-approved Custom Network RTK service, more accurate positioning data can be obtained.

  • Page 42: Ip Rating

    The aircraft is broken due to various reasons, such as broken aircraft shell, failure of the waterproof adhesive, etc. Expansion Ports The three payload ports and one E-Port located on the top and bottom of the aircraft support SDK, enabling more feature development. Visit https://developer.dji.com/ for more information about SDK development. Payload Ports E-Port Payload Port •...
  • Page 43 Remote Controller This chapter introduces the features of the remote controller and includes instructions for controlling the aircraft. © 2023 DJI All Rights Reserved.   ...

  • Page 44: Remote Controller

    2. Connect to a Wi-Fi network to access the internet. Then set the time zone, date, and time. 3. If you have a DJI account, log in with your password. If you are a new user, create a DJI account and log in.

  • Page 45: Remote Controller Overview

    10 11 External Antennas L1/L2/L3/R1/R2/R3 Buttons Transmit control and video wireless Go to camera view in DJI Pilot 2 to view signals between the remote controller the specific functions of these buttons. and the aircraft. Return to Home (RTH) Button Touchscreen Press and hold to initiate RTH.
  • Page 46 (only when GNSS or vision 14. 5D Button systems are available). View the default 5D button functions in DJI Pilot 2. Refer to 21 22 23 24 Guide on the home screen for more information. 30 29...

  • Page 47: Mounting The Wb37 Intelligent Battery

    MATRICE 350 RTK User Manual 32. C1 Button 37. Rear Cover Release Button Customize functions in DJI Pilot 2. 38. Alarm 33. C2 Button 39. Air Intake Customize functions in DJI Pilot 2. For heat dissipation. DO NOT block the air intake during usage.

  • Page 48: Mounting The Strap And Bracket Kit

    MATRICE 350 RTK User Manual Mounting the Strap and Bracket Kit A strap and bracket (excluded) can be mounted onto the remote controller in the following steps. 1. Mount the bracket on the remote controller with two screws. 2. Unfold the two handles.

  • Page 49: Ip Rating

    IP Rating 1. The DJI RC Plus remote controller has been tested in a lab environment and rated IP54 in accordance with the global IEC 60529 standard. The protection rating is not permanent, however, and may lower over an extended period.

  • Page 50: User Interface

    MATRICE 350 RTK User Manual User Interface Home Screen 4:53 DJI Pilot 2 Gallery Files Firefox Setting Guide 1. Time Displays local time. 2. DJI Pilot 2  Tap to open DJI Pilot 2. 3. Gallery Tap to view stored images and videos.

  • Page 51: Screen Gestures

    MATRICE 350 RTK User Manual Screen Gestures Slide from the left or right Slide up from the bottom of Slide up from the bottom of to the center of the screen the screen to return to the the screen and hold to access to return to the previous home screen.

  • Page 52: Video Transmission

    MATRICE 350 RTK User Manual : Tap to enable or disable Bluetooth. Tap and hold to open settings and connect with nearby Bluetooth devices. : Tap to enable DO NOT Disturb mode. In this mode, system prompts will be disabled.

  • Page 53: Remote Controller Leds And Alert

    The remote controller vibrates or beeps twice to indicate an error or warning. For detailed information, see the real-time prompts on the touchscreen or in DJI Pilot 2. Swipe down from the top of the screen to open Shortcut Settings and turn on Mute mode to disable all voice alerts.

  • Page 54: Charging The Remote Controller And Checking The Battery Level

    4. It takes approximately 2 hours to fully charge the remote controller internal battery. • It is recommended to use the DJI BS65 Battery Station for charging. Otherwise, use a certified USB-C charger with a maximum rated power of 65 W and maximum voltage of 20 V such as the DJI 65W Portable Charger.

  • Page 55: Checking The Battery Level

    MATRICE 350 RTK User Manual B. Duration for fully charging a WB37 battery with 0% power: a. When mounted on the remote controller and the internal battery level is 0%, it takes approximately 2 hours while fully charging the internal battery.

  • Page 56: Linking The Remote Controller And Control Stick Modes

    Prepare To Fly 1. Power on the aircraft and the remote controller. 2. Run DJI Pilot 2 and tap Link Remote Controller to link. The status LED of the remote controller will blink blue, and the remote controller will beep during linking.

  • Page 57: Control Stick Mode

    MATRICE 350 RTK User Manual Control Stick Mode There are three pre-programmed modes in DJI Pilot 2. The modes are Mode 1, Mode 2, and Mode 3. Mode 1 Left Stick Right Stick Forward Down Backward Left Right Turn Left...
  • Page 58 MATRICE 350 RTK User Manual The default mode is Mode 2. See the figures below to check the function of each control stick in the three pre-programmed modes. Center position: control sticks are centered. Moving the control stick: control sticks are pushed away from the center.

  • Page 59: Buttons Overview

    L3/R1/R2/R3 buttons after running DJI Pilot 2. Button Customization and Combinations Customizable Buttons The C1, C2, C3, and 5D buttons are customizable. Open DJI Pilot 2 and enter camera view. Tap and tap to configure the functions of these buttons. In addition, combination buttons can be customized using the C1, C2, and C3 buttons with the 5D button.

  • Page 60: Flight Mode Switch

    MATRICE 350 RTK User Manual Combination Buttons Some frequently-used features can be activated by using combination buttons. To use combination buttons, hold the back button and operate the other button in the combination. In actual use, enter the home screen of the remote controller, and tap Guide to quickly check all available combination buttons.
  • Page 61 S-mode. F-mode (Function) F-mode can be set to T-mode (Tripod mode) or A-mode (Attitude mode) in DJI Pilot 2. T-mode is based on N-mode. The flight speed is limited to allow easier control of the aircraft. A-mode must be used with caution.

  • Page 62: Calibrating The Compass

    Before using Advanced Dual Operator mode, the pilot needs to link the aircraft with both remote controllers A and B. Follow the steps below to link the remote controllers. 1. Run the DJI Pilot 2 app. 2. Enter the homepage and tap Remote Controller A/B to activate linking. During linking, the status LED of the remote controller will blink blue and the remote controller will beep.
  • Page 63 MATRICE 350 RTK User Manual will turn green, and the aircraft control button of the other remote controller will turn white. on the upper right corner of the gimbal camera view in DJI Pilot 2 to gain control of the gimbal camera.
  • Page 64 B can only be used to update the firmware of remote controller B. 10. Uploading Logs Using DJI Pilot 2: the pilot can upload the logs of both the aircraft and remote controller A through remote controller A, and can upload the logs of remote controller B through remote controller B.
  • Page 65 Intelligent Battery Station This chapter introduces the features of intelligent battery station. © 2023 DJI All Rights Reserved.   ...

  • Page 66: Intelligent Battery Station

    MATRICE 350 RTK User Manual Intelligent Battery Station The BS65 Intelligent Battery Station features eight TB65 battery ports, four WB37 battery ports, one USB-C maintenance port, and one USB-A and one USB-C charging port. It can charge two TB65 batteries and one WB37 battery simultaneously.

  • Page 67: Using The Battery Station

    Power off the battery station after charging, except for special situations such as fire emergencies. • Connect the remote controller to the maintenance port and run DJI Pilot 2 to view battery information, update the firmware, or diagnose the error.
  • Page 68 Blinks yellow Updating battery station firmware Solid red & buzzer beeps Battery station error* * Connect the remote controller to the maintenance port, run DJI Pilot 2, and tap HMS to diagnose the error. ©    2023 DJI All Rights Reserved.
  • Page 69 Two TB65 batteries charged from 0% to 100% 100-120 V, 70 minutes 220-240 V, 60 minutes * Connect the remote controller to the maintenance port, run DJI Pilot 2, and tap HMS to diagnose the error. © 2023 DJI All Rights Reserved.   ...
  • Page 70 Intelligent Flight Battery This chapter introduces the features of intelligent flight battery. ©    2023 DJI All Rights Reserved.

  • Page 71: Intelligent Flight Battery

    This can greatly extend the battery's overall life span. It takes approximately 6 days to discharge the battery to 60%. It is normal that you may feel moderate heat emitting from the battery during the discharge process. You can set the discharging thresholds in the DJI Pilot 2 app.

  • Page 72: Installing The Batteries

    • Expansion ports have a built-in temperature sensor. If the payload power is too large causing the device to overheat, the aircraft will automatically cut off power supply for the payload. • Use batteries provided by DJI. DO NOT use other batteries. Installing the Batteries Using Paired Batteries Label the two batteries with paired battery stickers before use.

  • Page 73: Checking Battery Level

    MATRICE 350 RTK User Manual Checking Battery Level Press the battery level button to check the current battery level when the power supply is off. After turning on the power, check the current battery level in the top bar of the app.

  • Page 74: Battery Storage

    MATRICE 350 RTK User Manual • End the flight as soon as DJI Pilot 2 displays the Low Battery Level Warning in low temperature environments. You will still be able to control the aircraft’s movement when this warning is triggered.

  • Page 75: Battery Maintenance

    In addition to the above, we recommend conducting the following checks for battery maintenance: a. Insert the battery into the aircraft and power it on to view the battery information in DJI Pilot 2. Make sure the difference in cell voltage is less than 0.1 V and the battery firmware is updated to the latest version.
  • Page 76 DJI Pilot 2 App This chapter introduces the main functions of the DJI Pilot 2 app. ©    2023 DJI All Rights Reserved.

  • Page 77: Dji Pilot 2 App

    MATRICE 350 RTK User Manual DJI Pilot 2 App The DJI Pilot 2 app is specifically developed for enterprise users. Manual flight integrates a variety of professional features that make flying simple and intuitive. Mission flight supports flight planning and operation of the aircraft, making your workflow much simpler and more efficient.
  • Page 78 If the DJI account logged in by the user has the DJI FlightHub 2 license, tap the cloud service on the app homepage to automatically log in to DJI FlightHub 2. DJI FlightHub 2 is a cloud-based integrated online management platform for aircraft, providing users with real-time aircraft monitoring and equipment and member management.
  • Page 79 The maintenance information of the current aircraft is displayed here. If the aircraft has DJI Care, its validity period will also be shown. Tap to view the device information, including cycle count, flight duration, flight history, activation time, and flight mileage.

  • Page 80: Preflight Check View

    Preflight Check View Tap Enter Camera View on the homepage of DJI Pilot 2 to enter Preflight Check view. 1. View the aircraft's health information, flight mode, intelligent flight battery level, remote controller role, remote controller internal and external battery levels, Home Point status, RTK status, and camera microSD card storage information.

  • Page 81: Fpv Camera View

    FPV Camera View Using FPV Camera View After tapping Enter Camera View on the homepage of DJI Pilot 2 and finishing the preflight check, you will be directed to FPV camera view by default. Fly with caution 1. Top Bar: displays the aircraft status, flight mode, signal quality, etc. Refer to the Top Bar section for more details.

  • Page 82: Primary Flight Display (Pfd)

    MATRICE 350 RTK User Manual gimbal camera view. 8. AR Projection: projects information such as PinPoints, Waypoints, and the Home Point in FPV camera view and gimbal camera view to improve flight perception. Refer to the AR Projection section for more details.

  • Page 83: Navigation Display

    MATRICE 350 RTK User Manual there is an obstacle above or below the aircraft, the information can be compared with the height of the obstacle to detect any imminent collision and avoid accidents. When upward and downward sensing are disabled, OFF will be displayed to remind the user that vertical obstacle sensing is turned off.
  • Page 84 When the aircraft reaches the obstacle braking distance, the icon will glow red, and the remote controller will emit short beep sounds. Both the obstacle braking distance and the warning distance can be set in DJI Pilot 2. Follow the prompted instructions in the app to set them.
  • Page 85 MATRICE 350 RTK User Manual Horizontal Obstacle Sensing Information: the light areas are the obstacle sensing areas of the aircraft, while the dark areas are the blind spots. During flights, keep the aircraft speed vector line out of the obstacle-sensing blind spots.

  • Page 86: Top Bar

    Top Bar Fly with caution 1. Back: Tap to return to the homepage of the DJI Pilot 2 app. 2. System Status Bar: indicates the aircraft flight status and displays various warning messages. If a new alert appears during flight, it will also be displayed here and continue flashing.

  • Page 87: Ar Projection

    General Settings: include map selection, track display, unit setting, and lights setting. AR Projection DJI Pilot 2 App supports AR projection, including: a. Home Point: when the Home Point is beyond the current view, it will be displayed on the edge of the view.

  • Page 88: Gimbal Camera View

    MATRICE 350 RTK User Manual Gimbal Camera View Using Gimbal Camera View Gimbal camera view will appear when you switch the main view to the gimbal camera. Below is an illustration using the zoom camera as the main view. 24 25 Navigation Display: refer to the Navigation Display section for details.
  • Page 89 25. Status of Photo/Video Upload to Cloud: displays the status of a photo/video upload from DJI Pilot 2 to DJI FlightHub 2 or the connection status of a live stream; tap to view the details. If you are using the DJI FlightHub 2 cloud service, you can quickly configure its media file upload settings.
  • Page 90 MATRICE 350 RTK User Manual 26. Mission Flight Control/Status: displays the progress of a mission flight in gimbal camera view. Tap the Pause/Resume button to pause/resume the task, and tap the panel to view the mission flight name and actions.

  • Page 91: Wide Camera View

    MATRICE 350 RTK User Manual Wide Camera View This section mainly sets out the differences with zoom camera. Refer to the Gimbal Camera View section for more details. Zoom Frame: After switching to a wide-angle camera as the main view, the zoom frame will display the field of view and camera zoom rate.

  • Page 92: Laser Rangefinder (Rng)

    MATRICE 350 RTK User Manual 1. Palette/Isotherm: displays the highest and lowest temperature measurement values of the current view. Tap to choose between different infrared temperature measurement palettes, or enable the isotherm to set temperature measurement intervals. Note that if the measured area exceeds the maximum or minimum temperature measurement values of the current view, the setting will not take effect.

  • Page 93: Smart Track

    MATRICE 350 RTK User Manual 5. The latitude and longitude of the target. 6. The horizontal distance between the target and the aircraft. • RNG positioning is limited by factors such as the GNSS positioning accuracy and gimbal attitude accuracy. The GNSS position, horizontal distance, Navigation Display, and AR projection are provided for reference only.
  • Page 94 MATRICE 350 RTK User Manual • When Smart Track is enabled, a tracking frame will appear and select the target, and the cross hairs in the center of the zoom lens will turn green, indicating that tracking is in progress. If no target is confirmed, the tracking frame will not appear and the app will display the message "Searching for targets ..."...
  • Page 95 MATRICE 350 RTK User Manual Pitch stick Flies the aircraft toward When it is close to the target or away from the target horizontally, the aircraft’s speed horizontally. The maximum in the direction close to the target flight speed is less than 17 m/s.

  • Page 96: Map View

    Tap to clear all points, lines, and annotations on the current view. If the user is logged in on DJI FlightHub 2, the icon is not shown. PinPoint: press the L1 button on the remote controller to add a PinPoint in the center of the view.

  • Page 97: Annotation Management And Synchronization

    MATRICE 350 RTK User Manual Annotation Management and Synchronization PinPoint Introduction to PinPoint PinPoint is available when using the H20 series gimbal camera. PinPoint can be used to set the location point of a target in gimbal camera view or map view, for quick observation and information synchronization.
  • Page 98 MATRICE 350 RTK User Manual selected PinPoint, or select the previous or next PinPoint. Users can quickly generate and select PinPoints by using the buttons. 5. Tap to switch to map view: a. The PinPoint and its name will be displayed on the map accordingly.
  • Page 99 MATRICE 350 RTK User Manual 1. Tap to export all PinPoints to the local folder of the remote controller. 2. Tap to close the current panel. 3. Filter the PinPoints by color. After a color is selected, it is displaying PinPoints of this color.

  • Page 100: Line And Area Annotation Management

    MATRICE 350 RTK User Manual Line and Area Annotation Management Users can draw lines and areas on the map for synchronizing key information of roads and land. 1. Tap to display the Edit Line view. 2. Tap to display the Edit Area view.

  • Page 101: Annotation Sharing

    In Advanced Dual Operator mode, all point, line and area annotations can be synchronized with another remote controller. When connected to DJI Flighthub 2, the DJI Pilot 2 app and the point, line and area annotations of DJI Flighthub 2 can be synchronized with each other. They can be viewed on the remote controller and other devices logged into DJI Flighthub 2 for real-time sharing of locations and annotations.

  • Page 102: Mission Flight Introduction

    MATRICE 350 RTK User Manual Mission Flight Introduction The mission flight function is illustrated below with Waypoint flights as an example. Mapping Oblique Set Waypionts Live Mission Recording Waypoint flights can be planned in of two ways: Set Waypoints and Live Mission Recording.

  • Page 103: Mission Flight - Live Mission Recording

    MATRICE 350 RTK User Manual map. Drag to adjust its position. After a POI is added, the aircraft yaw can be set as facing the POI so that the aircraft nose points at the POI point during the mission. Tap this icon again to disable the POI function.
  • Page 104 MATRICE 350 RTK User Manual 3. The number of planned photos. 4. Tap to switch to map view for editing or viewing. AI Spot-check When pairing the M350 RTK with the H20 series payload, AI Spot-check is available. In AI Spot- check page, you can switch from different photos, drag-select photos and adjust the size.

  • Page 105: In-Flight Editing

    MATRICE 350 RTK User Manual • AI Spot-check can only be used with the H20 series payload in zoom camera view. • AI Spot-check takes photos at up to 10 times the focal length. • RTK should be used for photo capture and Planned Route flight of the AI Spot-check, and the RTK base station coordinates of the photo capture and Planned Route flight must be the same.

  • Page 106: Health Management System (Hms)

    5. Manage Logs: displays the remote controller and aircraft log data of recent sorties. The user can assist by extracting the relevant logs to local storage or upload them directly to the DJI Support cloud, to facilitate troubleshooting by DJI Support.

  • Page 107: Intelligent Battery Station Management

    MATRICE 350 RTK User Manual Intelligent Battery Station Management To check the status of the battery station on the HMS page via DJI Pilot 2, connect the battery station to the remote controller using a USB-C cable. The version and warning information of the battery station and the battery can be viewed on the HMS page, and supports self-discharging settings and exporting the log.
  • Page 108 Firmware Update This chapter introduces the methods of updating the firmware of the device. ©    2023 DJI All Rights Reserved.

  • Page 109: Firmware Update

    Battery Station and TB65 Batteries Use the DJI Pilot 2 app to update the firmware of the battery station as well as up to eight TB65 flight batteries at the same time.

  • Page 110: Offline Update

    An offline firmware package can be downloaded from the DJI official website to an external storage device such as a microSD card or U disk. Run DJI Pilot 2, tap HMS, and then Firmware Update. Tap Offline Update to select the firmware package of the remote controller, aircraft, or battery station from the external storage device and tap Update All to update.

  • Page 111: Firmware Version Information

    MATRICE 350 RTK User Manual • During the update process, it is normal for the gimbal to go limp, the aircraft status indicators to blink, and the aircraft to reboot. Wait patiently for the update to complete. • Make sure to keep the aircraft away from people and animals during a firmware update, system calibration or parameter configuration.
  • Page 112 Appendix This chapter provides the specifications. ©    2023 DJI All Rights Reserved.

  • Page 113: Appendix

    MATRICE 350 RTK User Manual Appendix Specifications Aircraft Dimensions 810×670×430 mm (L×W×H) (unfolded, without propellers) Dimensions (folded, with 430×420×430 mm (L×W×H) propellers) Diagonal Wheelbase 895 mm Weight (with single downward Without batteries: Approx. 3.77 kg gimbal) With two TB65 batteries: Approx. 6.47 kg Single Gimbal Damper’s Max...
  • Page 114 Max Wind Resistance 12 m/s Max Flight Time 55 minutes (measured with Matrice 350 RTK flying at approximately 8 m/s without payloads in a windless environment until the battery level reached 0%. Data is for reference only. Actual usage time may vary depending on the flight mode, accessories, and environment.
  • Page 115 MATRICE 350 RTK User Manual Operating Temperature -20° to 50° C (-4° to 122° F) Operating Frequency 2.4000-2.4835 GHz, 5.725-5.850 GHz Transmitter Power (EIRP) 2.4 GHz: < 33 dBm (FCC), < 20 dBm (CE/SRRC/MIC) 5.8 GHz: < 33 dBm (FCC), < 14 dBm (CE), < 23 dBm (SRRC)
  • Page 116 MATRICE 350 RTK User Manual Operating Environment Large, diffuse, and reflective obstacles (reflectivity >10%) LED Auxiliary Light Effective Illumination Distance Illumination Type 60 Hz, solid glow FPV Camera Resolution 1080p 142° Frame Rate 30fps Intelligent Flight Battery Model TB65 Capacity...

  • Page 117: Using The Upward Gimbal Connector

    The Matrice 350 RTK Upward Gimbal Connector is used to mount a compatible payload to the top of the Matrice 350 RTK aircraft. Its design gives it an IP44 Ingress Protection (only when equipped with a waterproof payload), in accordance with the global IEC 60529 standard.
  • Page 118 MATRICE 350 RTK User Manual 2. Attach the Dual Gimbal Connector, and connect the cables. Torque: 6±0.2 kgf.cm Torque: 0.48±0.05 kgf.cm Torque: 6±0.2 kgf.cm 1st gimbal port ©    2023 DJI All Rights Reserved.

  • Page 119: Using The Csm Radar

    MATRICE 350 RTK User Manual Using the CSM Radar Installing and Connecting CSM Radar can be used with M350 RTK. Follow the steps below to install and connect it. Usage For an added safety measure, a Circular Scanning Millimeter-Wave (CSM) Radar with a detection range between 1.5 to 30 m can be mounted on top of the aircraft.
  • Page 120 Obstacle Avoidance Function Usage The radar obstacle avoidance function should be enabled in the DJI Pilot 2 App. Set the aircraft safety distance (recommended to be greater than 2.5 meters) in app. Maintain a flight speed less than 10 m/s when the radar module is in use.

  • Page 121: Extended Screw Holes Description

    MATRICE 350 RTK User Manual Specifications Model DR2424R Operating Frequency 24.05-24.25 GHz Power Consumption 12 W Transmitter Power (EIRP) SRRC: <13 dBm NCC/MIC/KCC/CE/FCC: <20 dBm IP Rating IP45 Dimensions 75×75×105.4 mm Weight (without mounting 336 g bracket and cables) Operating Temperature -20°...

  • Page 122: Troubleshooting Procedures

    Contact DJI Support. Risk and Warnings When the aircraft detects a risk after powering on, there will be a warning prompt on DJI Pilot 2. Pay attention to the list of situations below. 1. If the location is not suitable for takeoff.

  • Page 123: C3 Certification

    C3 Certification Matrice 350 RTK is complied with C3 certification, there are some requirements and restrictions when using Matrice 350 RTK in European Economic Area (EEA, i.e. EU plus Norway, Iceland and Liechtenstein). UAS Class...

  • Page 124: List Of Items, Including Qualified Accessories

    The remote controller indicator will glow red after disconnecting from the aircraft for more than 2 seconds. DJI Pilot 2 will prompt a warning after disconnecting from the aircraft. There will be an alert if the remote controller is not used for five minutes while it is powered on but the touchscreen is off and it is not connected to the aircraft.

  • Page 125: Geo Awareness

    UGZ databases. In the future, DJI Geo zones will coexist with EU UGZs, as UGZs are still not available in many countries. Users are responsible for checking local regulations and for any flight restrictions where they intend to operate.
  • Page 126 3. Users can apply on the DJI official website after manual approval Authorization Zones In these Zones, which appear blue in the DJI App, users will be prompted with a warning and flight is limited by default. UA cannot get in and cannot take off in these type zone unless authorized.
  • Page 127 MATRICE 350 RTK User Manual Enhanced Warning Zones: warning message will be shown to user when the drone reaches the edge of the zones. Enhanced Warning Zone 1. UA can take off and fly into these zones with a warning...

  • Page 128: Easa Notice

    Remote ID system can be viewed in a DJI flight control app such as DJI Pilot. The aircraft monitors the Remote ID system functionality from pre-flight to shut down. If the Remote ID system malfunctions or has a failure, an alarm will be displayed in a DJI flight • control app such as DJI Pilot.
  • Page 129 DJI SUPPORT This content is subject to change. https://enterprise.dji.com/matrice-350-rtk/downloads If you have any questions about this document, please contact DJI by sending a message to DocSupport@dji.com. DJI and MATRICE are trademarks of DJI. Copyright © 2023 DJI All Rights Reserved.

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