dji MATRICE 30 Series Maintenance Manual
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dji MATRICE 30 Series Maintenance Manual

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Maintenance Manual
v1.0
2022.09

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Summary of Contents for dji MATRICE 30 Series

  • Page 1 Maintenance Manual v1.0 2022.09...
  • Page 2 Users should only refer to this document and the content thereof as instructions to operate DJI UAV. The document should not be used for other purposes.

  • Page 3: Table Of Contents

    Warranty Policy Warranty Period for Aircraft Parts (12 months for the whole machine) Warranty Period for Other Parts Handling Procedures for Flight Accident Flyaway Accident Collision or Crash Accident Shipping the Product for Repair © 2022 DJI All Rights Reserved.

  • Page 4: Introduction

    Failure to read and follow instructions and warnings may result in serious injury to yourself or others, damage to your DJI product, or damage to other objects in the vicinity. By using this product, you hereby signify that you have read this document carefully and understand and agree to abide by all terms and conditions of this document and all relevant documents of this product.

  • Page 5: Storage And Transportation

    Batteries and remote controller up to date before each flight. Refer to the User Manual for instructions on running a firmware update. If the firmware update fails, restart the device and try again. Contact DJI Support if the issue persists. Inspection and Maintenance Routine inspection before operations or regular maintenance can greatly improve the aircraft’s...

  • Page 6: Regular Maintenance

    * The time specified in the maintenance period or the flight time shall be whichever comes first. ** Per year/Per three years expresses the device activation time. For various regions, DJI will adjust the maintenance type and period. Contact your local dealer or DJI Support for the latest service details.
  • Page 7 * It is recommended to replace the propellers only in an emergency situation during operations. After the emergency flight is over, please contact DJI Support or an authorized dealer for overhaul as soon as possible. © 2022 DJI All Rights Reserved.

  • Page 8: Flight Controller

    MATRICE 30 SERIES Maintenance Manual Flight Controller 1. After the aircraft is powered on and self-check is complete, there are no error prompts in the app related to the flight controller. 2. In outdoor open environments, the GNSS signal reaches “Strong” level within 1 minute of powering on the aircraft, indicating that the Home Point can be recorded automatically, and the RTK data meets the heading measurement standard.
  • Page 9 MATRICE 30 SERIES Maintenance Manual Frame Arm 1. There is no foreign object or damage on the LEDs surface. 1. The battery ports are clean and dry without any corrosion. Remove any water or dust if present. 2. The screws on the battery release toggles are secure.
  • Page 10 MATRICE 30 SERIES Maintenance Manual 1. Check if there are any foreign objects in microSD the microSD card slot and if the microSD is Card installed correctly. Information 2. Check if the microSD card is working properly. Rubber Port 1. The rubber port covers are not damaged or Covers loose.
  • Page 11 MATRICE 30 SERIES Maintenance Manual 1. Rotate the gimbal pitch axis to +90° so that Gimbal the camera can be locked. Camera 2. The lenses on the camera are not damaged or cracked. Infrared Sensing and Vision Systems Infrared Sensing 1.

  • Page 12: Battery

    1. Charge and discharge the battery as per instructions. 2. Insert the battery into the aircraft and power on to view the battery information in DJI Pilot 2. Make sure the difference in cell voltage is less than 0.1 V and the battery firmware is updated to the latest version.

  • Page 13: List Of Updates And Calibrations

    MATRICE 30 SERIES Maintenance Manual 2. It is recommended to recycle the battery by following the Intelligent Flight Battery Safety Guidelines to avoid environmental pollution. Warnings 1. It is recommended to charge and discharge the battery in a special explosion-proof cabinet.

  • Page 14: Health Management System

    Users can view the status of each module and upload the log with an abnormal status in the Health Management System (HMS) page in DJI Pilot 2. 1. Enter the HMS page in DJI Pilot 2. 2. View the health condition of each module of the connected device.
  • Page 15 4. Tap the warning message to view the help document for troubleshooting. If the abnormal status still exists after check by following the document, users can upload the log, send the QR code or the tracking number to DJI Support for help. ©...
  • Page 16 MATRICE 30 SERIES Maintenance Manual 5. At the same time, users can tap the log management to select the aircraft, remote controller, and battery station* with abnormal flights according to the log deadline to upload logs. * The battery station USB-C maintenance port must be connected to the remote controller USB-A port by using a cable when exporting the battery station log.

  • Page 17: Dji Maintenance Service

    MATRICE 30 SERIES Maintenance Manual DJI Maintenance Service 1. Tap Maintenance Service in HMS. 2. View the flight data and maintenance items of the current devices. © 2022 DJI All Rights Reserved.
  • Page 18 MATRICE 30 SERIES Maintenance Manual 3. When the battery life and device maintenance time are approaching, the text color will be indicated in orange. © 2022 DJI All Rights Reserved.

  • Page 19: After-Sales Service

    12 Months Controller DJI Cellular Dongle * 12 Months WB37 Intelligent Battery* 12 Months PSDK Mounting Bracket* 3 Months Carrying Box 3 Months * Excluded accessories. Visit https://www.dji.com/service/policy to view product warranty period and warranty policy. © 2022  大疆创新  版权所有...

  • Page 20: Handling Procedures For Flight Accident

    Flyaway Accident 1. Contact DJI Support as soon as possible to describe the accident; 2. View the flight record in DJI Pilot 2, and look for the aircraft around the data interruption location based on the actual terrain; 3. Connect the remote controller to the computer, export the flight control system data and flight records, and contact DJI Support or local dealers for assistance in applying for data analysis;...
  • Page 21 This content is subject to change without notice. Download the latest version from https://www.dji.com/matrice-30/downloads If you have any questions about this document, please contact DJI by sending a message to DocSupport@dji.com. and MATRICE are trademarks of DJI. Copyright © 2022 DJI All Rights Reserved.

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