Inverter Status Icons - Redback ST10000 Owner's Manual

Troubleshooting

Inverter Status Icons

Your Redback inverter is equipped with an icon array to indicate
system status and aid diagnosis.
The table below lists indications, probable cause, and rectification
steps you can try yourself. Refer to page 9 to identify controls.
If the problem is not solved contact your installer for assistance.
Name Icon &
Pattern
SYSTEM
EMS
BATTERY
24
Owner's Guide – Redback ST10000 and BE14000-HV – v1.6
Meaning and or Solution(s)
probable cause
System ready
System is starting up
Backup circuit is
overloaded
System fault
System not operating
Communications OK
Bluetooth is advertising
Communications failure Onboard the inverter
Batteries are more than
75% charged
Batteries are 51-75%
charged
Batteries are 25-50%
charged
Batteries are less than
25% charged
One or more batteries
are OFF, disconnected,
not active or cannot be
detected.
OK. No action required.
This may be normal behaviour. The system may cycle several times during
start-up: completion is indicated by the System icon stabilising to steady
green within 10 minutes.
Reduce loads on your backup circuit.
Contact your installer
If the icon remains OFF for more than one minute, contact your installer.
OK. No action required.
Inverter onboarding is available for up to 30 minutes.
Contact your installer if this is unexpected behaviour e.g., your battery
does not appear to be charging correctly.
Contact your installer.