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Getting the best from your system
Getting the best from your system
Your Redback system is designed to operate autonomously – the level of interaction is up to you.
A set-and-forget approach will work fine: occasional maintenance is all that is required.
Alternatively, you can dive deep into your data and make informed decisions to optimise your system and lifestyle to maximise
the return on your investment.
Either way, the first step is to look after your Redback.
Keep your system in good condition
Keeping your system in good condition maintains efficiency, increases longevity, and helps us help you, if the need arises. There
are three key items requiring your attention.
Cooling
Your system uses fresh air to cool the inverter and batteries.
If your system becomes too hot its efficiency decreases, and
it may even shut down.
There must always be 100mm of clear space beside and
above your system. Ensure no items are left near the base
of the system or placed on top of the inverter, as vents will
be obstructed.
The system must not be enclosed i.e., do not build a cabinet
around it.
Maintenance
Complete the annual maintenance items in Section 10. In
very dusty conditions you may need to clean the filters
more frequently.
Internet connection
Data is required to get the best out of your inverter. A
permanent internet connection enables the inverter to send
data to the Redback cloud, where the MYRedback app and
Redback portal present helpful information, enabling you to
see your system's performance. Your installer or Redback
can also use the data to diagnose problems or suggest
improvements to settings, based on your actual usage.
Note: Your inverter will continue to function without an
internet connection, but you will be unable to receive any
fault notifications, no data will exist for the period of
disconnection, software updates will not occur, and remote
support will be limited.
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Owner's Guide – Redback ST10000 and BE14000-HV – v1.6
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