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Service Manual
Experience
Series 800 line
®
EFX
EFX800-16 Base
Fixed and Moving Arms

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Summary of Contents for Precor Experience Series 800 line EFX

  • Page 1 Service Manual ™ Experience Series 800 line ® EFX800-16 Base Fixed and Moving Arms...
  • Page 2: Table Of Contents

    How to Access the Service and Diagnostics Menus P10, P20, and P30 consoles P80 consoles P62 and P82 consoles Navigating the Service Menus P10 & P30 consoles P80 and P82 consoles P62 consoles Hardware Validation Service Menu (51765761) Experience Series 800 Line EFX...
  • Page 3 First Stage Drive Belt Tension Adjustment About Procedure Second Stage Drive Tension Adjustment About Procedure Lift Motor Calibration About Procedure 5    Replacement Procedures Available Replacement Procedures Battery Replacement About Determining the battery condition Battery Fuse Covers and Panels Replacement Experience Series 800 Line EFX...
  • Page 4 Generator and Eddy Brake Assembly Replacement About Procedure Step-up Pulley and Tensioner Assembly Replacement About Step-up Pulley and Tensioner Assembly Exploded View Procedure Drive Components Assembly Replacement About Procedure Cranks and Input Bearing Assembly Replacement About Procedure Lift Motor Replacement Experience Series 800 Line EFX...
  • Page 5 Moving Arms Replacement About Procedure Stairarm Replacement About Procedure 6    Troubleshooting About Introduction To Troubleshooting Basic Steps Standard Error Codes About Viewing Logged Error Codes Available Error Codes Troubleshooting with Error Codes Error Log & Event Log About Experience Series 800 Line EFX...
  • Page 6 Operating Summary Information Power-up Initialization State Banner Default State System Component Overview System Wiring Diagram 10    Exploded View Diagram & Parts List About Exploded View Diagrams and Parts LIst Exploded View Diagrams Exploded View Diagram - Fixed Arm Models Experience Series 800 Line EFX...
  • Page 7 Parts LIst Parts List - Fixed Arm Models Parts List - Moving Arm Models Appendix A : Edition Information Edition Copyright Appendix B : Notices and Safety Trademarks Intellectual Property Warranty Safety Instruction Safety Notices Experience Series 800 Line EFX...
  • Page 8: 1    Introduction

    1 Introduction 1    Introduction If you are not a Precor certified servicer, you must not attempt to service any Precor Product. Call your dealer for service. WARNING: This service documentation is for use by Precor certified servicer pro- viders only. Personal injury can result from electrical shock and/or mechanical moving parts.
  • Page 9 Online Service Manuall See Also "General Information" on the facing page "Safety Guidelines" on page 9 "Operation Verification" on page 11 Standard Service Software "Preventive Maintenance" on page 142 "Adjustment Procedures" on page 31 "Replacement Procedures" on page 43 Troubleshooting Experience Series 800 Line EFX...
  • Page 10: General Information

    The equipment orientation (front, right, left, back) used in manual is referenced to a user stand- ing on the equipment facing the console. Covers and Panels Covers and Panels Equipment cover and access panel locations. Experience Series 800 Line EFX...
  • Page 11: System Component Overview

    1 Introduction General Information For cover removal and installation, see "Covers and Panels Replacement" on page 47. System Component Overview Basic electrical system component locations. Experience Series 800 Line EFX...
  • Page 12: Tools

    This table provides a summary of system component torque and belt rating specifications. System Component Specification RF coax connector 2.4 in-lbs (0.271 Nm) Display fasteners 180 in-lbs (20 Nm Set screws 300 in-lbs (34 Nm) Experience Series 800 Line EFX...
  • Page 13 125 - 135 lbs (56.7 - 61 Kgs) Second Stage Drive Belt Tension - New Belt 110-120 lbs (50- 54.4 kgs) Second Stage Drive Belt Tension - Used Belt 92 - 105 lbs (43 - 47.6 kgs)  . Experience Series 800 Line EFX...
  • Page 14: Parts

    Parts IMPORTANT: Always purchase OEM replacement parts and hardware from Precor. If you use parts not approved by Precor, you could void the Precor Limited Warranty. Use of parts not approved by Precor may cause injury. Exploded View Diagram and Parts List There is a copy of the parts Exploded View Diagram and Parts Identification List included in "Exploded View Diagram &...
  • Page 15: Electrical Requirements

    The EFX is a self-powered unit that does not require external power to operate. Pedaling will turn an internal generator which generates the power required to supply the internal elec- tronics, lift motor, P10/P30 consoles, and battery charging functions. Experience Series 800 Line EFX...
  • Page 16: Safety Guidelines

    1 Introduction Safety Guidelines Safety Guidelines WARNING: Only Precor certified servicers and technicians are permitted to service Precor products. Personal injury can result from electrical shock and/or mechanical moving parts. Safety guideline you need to know and follow: Read and follow all Warning notices to protect yourself from personal injury.
  • Page 17 1 Introduction Safety Guidelines Remove neck ties, and Do not wear loose clothing See Also "Safety Instruction" on page ii "Safety Notices" on page ii Experience Series 800 Line EFX...
  • Page 18: 2    Operation Verification

    Exit: Press the RESET key to exit diagnostics. On P82 consoles, press Back to exit diagnostic and return to the Home page. 2. Operational Check: Select the Manual program and operate the elliptical for at least 5 minutes. While Experience Series 800 Line EFX...
  • Page 19: Operation Verification Checklist

    CrossRamp Test; Verify the cross ramp operates through the full incline range. Operational Check: Verify the unit performance while operating the unit in Manual program mode. Error Log Check: Final check for any new error codes that may have been logged during the verification tests. Experience Series 800 Line EFX...
  • Page 20: 3    Standard Service And Diagnostics Menus

    About 3    Standard Service and Diagnostics Menus About There are three Standardized Service and Diagnostics menus used across Precor cardio product lines providing equipment usage information, club settings, and machine service dia- gnostic tests: Hardware Validation (5,1,7,6,5,7,6,1) is a set of automated diagnostic tests and hard- ware calibration routines used to troubleshoot and verify machine operation.
  • Page 21: How To Access The Service And Diagnostics Menus

    P10, P20, and P30 consoles Steps: 1. Press either the STOP, PAUSE, or RESET hardkey an immediately type in the access code. P80 consoles Experience Series 800 Line EFX...
  • Page 22: P62 And P82 Consoles

    2. Press and hold the Pause key while pressing CH up >VOL down > VOL up > CH down: 3. Use the touch keypad to type in the service access code. P62 and P82 consoles Experience Series 800 Line EFX...
  • Page 23: Navigating The Service Menus

    Log or show the "Stuck Key" message when there are no logged errors. P80 and P82 consoles The P80 and P82 consoles use the touchscreen softkeys to select items and navigate the ser- vice diagnostic test menus. Follow the on-screen prompts run the diagnostic tests. Experience Series 800 Line EFX...
  • Page 24: P62 Consoles

    Up/Dwn. BACK hardkey • On P62 consoles, use the control keypad BACK hardkey to go back or return to the previous menu display. • Continue selecting the BACK hardkey to exit the service software. Experience Series 800 Line EFX...
  • Page 25: Hardware Validation Service Menu (51765761)

    Tests the unfiltered, filtered, and pulse heart rate. Grasp the grips to test the HEART RATE hand held heart rate. Use a Polar heart rate simulator to test the wireless heart rate. Press the BACK button to exit this test. Experience Series 800 Line EFX...
  • Page 26: P62, P80, And P82 Consoles

    Battery Test (EFX 800 only) Shows the current battery voltage level as " XX.X VDC Y."., Where: XX>X, measured DC battery voltage, nominal 12.6 - 14.6 Vdc. Active Status Light: Service and maintenance status light. Experience Series 800 Line EFX...
  • Page 27: Club Settings Service Menu (5651565)

    Short for Universal Serial Bus, is an industry standard developed in the mid-1990s that defines the cables, connectors and communications profocols used in a bus for connection, communication, and power supply between computers and electronic devices. Experience Series 800 Line EFX...
  • Page 28 Default: disabled MAINT CONFIG (ASL only) Sets the ASL maintenance counter reminder function ON/OFF (ASL pulsing blue light ON/OFF). SET CUSTOM Sets the use of a customized workout program. PROGRAM 1/2 Range: ON/OFF Experience Series 800 Line EFX...
  • Page 29: P62, P80, And P82 Console

    CPA Event Log menu: About > CPA Event Log The CPA Event Log only contains the machine maintenance error event codes, see " Error Troubleshooting Guide " for error code Control Processing Assembly Experience Series 800 Line EFX...
  • Page 30: Equipment Usage Menu

    Club Settings (5,6,5,1,5,6,5) > Equipment Usage Information about the usage of the machine. Lower PCA board Network Time Protocol (NTP) is a networking protocol for clock synchronization between computer systems over packet-switched, variable-latency data networks. Experience Series 800 Line EFX...
  • Page 31: System Settings Menu

    System Settings > Connectivity> Network Type Range: Wired, Wi-Fi Default: Wired     » Configuration menu: System Settings > Connectivity> Network Con- figuration Range: Automatic (recommended), Manual Default: Automatic Specifies internet connection mode.     » Status menu: System Settings > Connectivity> Network Con- figuration Experience Series 800 Line EFX...
  • Page 32 ®     » Preva Server menu: System Settings > Connectivity> Network Con- figuration Specifies Precor Preva server URL (na.preva.com). Display menu menu: Club Settings (5,6,5,1,5,6,5) > System Settings > Dis- play Console default display configuration settings: language, units, standby delay, .browser and news reader on/off.
  • Page 33 Sets the maximum allowable user workout time per session.     » Maximum Pause menu: System Settings > Workout Limits > Maximum Pause Range: 1 to 300 sec Default: 30 sec Sets how long the equipment remains in a paused banner during a workout before resetting. Experience Series 800 Line EFX...
  • Page 34: Maintenance Menu

    Sets the ramp default incline level:     » Register Equipment menu: System Settings > Workout Limits > Register Equip- ment GUI interface to register equipment with Precor.Preva Business Suite "PBS" (requires PBS user name and password, location code, base serial number, & friendly name of the unit).
  • Page 35: Information Display

    Service Access Code: 6,5 (see "Service Access Codes" on page 13) The Information Display is only supported on P10, P20, and P30 consoles. On P62, P80, and P82 consoles, refer to Club Settings for similar information. Experience Series 800 Line EFX...
  • Page 36: P10, P20, And P30 Consoles

    TIP: You can quickly access the Error log by holding down the PAUSE key. Will show the STUCK KEY message when there are no logged error codes. (1) Only available on ASL equipped models. (2) TRM800-14, TRM700-16 models P62, P80, and P82 consoles Experience Series 800 Line EFX...
  • Page 37 On P62, P80, and P82 consoles, the Information Display (6,5) type data is located in Club Settings (5,6,5,1,5,6,5) service menu, see the P62, P80, and P82 console "Club Settings Ser- vice Menu (5651565)" on page 20. Experience Series 800 Line EFX...
  • Page 38: 4    Adjustment Procedures

    Available Adjustment Procedures "First Stage Drive Belt Tension Adjustment" on the next page "Second Stage Drive Tension Adjustment" on page 36 "Lift Motor Calibration" on page 40 Experience Series 800 Line EFX...
  • Page 39: First Stage Drive Belt Tension Adjustment

    First Stage Belt Drive Tension - New 140-150 lbs (63.5 - 68 kgs) First Stage Belt Drive Tension - Used 125 - 135 lbs (56.7 - 61 Kgs) Drive Component Assy Carriage Bolts 110-120 lbs (50- 54.4 kgs) Experience Series 800 Line EFX...
  • Page 40: Procedure

    If the tension is not within [[[Undefined variable EFX800- 16Base.spec-BeltTensionFirstStage-12]]] continue with the belt tension adjustment. 4. Use a 1/2" socket to loosen the two Drive Components Assembly fastener nuts (left Experience Series 800 Line EFX...
  • Page 41 6. Remove the belt tension gauge. Use a 1/2" socket to decrease or increase the belt ten- sion using the First Stage Belt Tensioner. Only make small incremental tension changes per adjustment. IMPORTANT: The belt tension gauge must be removed while making tension adjust- ments or the measurement will be invalid. Experience Series 800 Line EFX...
  • Page 42 "Drive Disk Covers Replacement" on page 57. 10. Reinstall the Drive Access Cover, see "Drive Access Cover Replacement" on page 56. 11. Verify machine operation and return to service. See Also "Second Stage Drive Tension Adjustment" on the next page Experience Series 800 Line EFX...
  • Page 43: Second Stage Drive Tension Adjustment

    This procedure provides instruction to adjust the Second Stage Drive Belt tension. Specifications System Component Specification Second Stage Belt Drive Tension - New 110-120 lbs (50- 54.4 kgs) Second Stage Belt Drive Tension - Used 92 - 105 lbs (43 - 47.6 kgs) Experience Series 800 Line EFX...
  • Page 44: Procedure

    4. Use a 1/2" socket to loosen the two Generator and Eddy Brake Assembly fastener nuts (left side)enough to allow assembly movement. Do not remove the fastener nuts. 5. Place the belt tension gauge onto the Second Stage Drive Belt midway between the two pulleys and measure the tension. Experience Series 800 Line EFX...
  • Page 45 Second Stage Drive Belt midway between the two pulleys and measure the tension. Verify that the belt tension is within [[[Undefined variable EFX800- 16Base.spec-BeltTesnsionSecStage-8]]]. If the tension is not within specification repeat the tension adjustment procedure. Experience Series 800 Line EFX...
  • Page 46 "Drive Disk Covers Replacement" on page 57. 10. Reinstall the Drive Access Cover, see "Drive Access Cover Replacement" on page 56. 11. Verify machine operation and return to service. See Also "First Stage Drive Belt Tension Adjustment" on page 32 Experience Series 800 Line EFX...
  • Page 47: Lift Motor Calibration

    2. .Access the diagnostic CROSSRAMP TEST (select Pause key > type 51765761 > select MACHINE TEST > CROSSRAMP TEST) . Set the ramp level to 10 and dis- connect the Lift Motor Assembly input power/control cable. Experience Series 800 Line EFX...
  • Page 48 3. Place a pad over the top of the Front Frame cover to protect the surface during the adjustment procedure. Place blocking material (hard foam or similar material) between the underside of the ramp and frame to support and keep the ramp in the raised pos- ition. Experience Series 800 Line EFX...
  • Page 49 10. Reinstall the Front Lift, Lift Interface Plate, and Ramp covers, see "Front Lift Cover Replacement" on page 49, ."Lift Interface Plate Cover Replacement" on page 51 "Ramp Cover Replacement" on page 55. 11. Verify elliptical operation and return to service. Experience Series 800 Line EFX...
  • Page 50: 5    Replacement Procedures

    "Drive Components Assembly Replacement" on page 86 "Cranks and Input Bearing Assembly Replacement" on page 93 "Lift Motor Replacement" on page 99 "LPCA (Lower PCA) Board Replacement" on page 105 "Fixed Arms Replacement" on page 112 "Moving Arms Replacement" on page 114 "Stairarm Replacement" on page 117 Experience Series 800 Line EFX...
  • Page 51: Battery Replacement

    The battery inline fuse holder is part of the battery assembly cable attached to the battery pos- itive terminal. To remove the fuse, twist the buse holder top cap and remove. Fuse Type: Inline 10 Amp slow blow fuse, .25" diameter Experience Series 800 Line EFX...
  • Page 52 1. Remove the left drive disk cover, see "Drive Disk Covers Replacement" on page 57. 2. Remove the one #2 Phillips screw fastener and LPCA /Battery Module cover. Retain fastener hardware for installation. Lower PCA board Experience Series 800 Line EFX...
  • Page 53 5. Reinstall the LPCA/Battery module cover using the one #2 Phillips screw fastener. 6. Reinstall the left drive disk cover, see "Drive Disk Covers Replacement" on page 57. 7. Verify machine operation and return to service, see "Operation Verification" on page 11. Experience Series 800 Line EFX...
  • Page 54: Covers And Panels Replacement

    "Front Lift Cover Replacement" on page 49 Top Lift Cover "Front Lift Cover Replacement" on page 49 Front Lift Cover "Front Lift Cover Replacement" on page 49 Lift Interface Plate Cover "Lift Interface Plate Cover Replacement" on page 51 Experience Series 800 Line EFX...
  • Page 55 Drive Access Cover "Drive Access Cover Replacement" on page 56 Drive Disk Covers "Drive Disk Covers Replacement" on page 57 Drive Top Covers "Drive Housing Covers Replacement" on page 59 Drive Housing Covers "Drive Housing Covers Replacement" on page 59 Experience Series 800 Line EFX...
  • Page 56: Experience Series 800 Line Efx

    Front Lift Cover Replacement 1. Removing the front lift cover requires first removing the goose neck gasket cover , and the top lift cover Description Goose Neck Gasket Goose Neck Cover Top Lift Cover Lift Cover Experience Series 800 Line EFX...
  • Page 57 4. Reinstall the goose neck gasket onto the display mount post and press into position onto the top of goose neck flange opening. Experience Series 800 Line EFX...
  • Page 58: Lift Interface Plate Cover Replacement

    , and front lift cover, see "Front Lift Cover Replacement" on page 49. 2. Remove the two #2 Phillips screw fasteners and remove the lift interface plate cover . Retain fastener hardware for installation. Installation Instructions Experience Series 800 Line EFX...
  • Page 59 #2 Phillips screw fasteners. 2. Reinstall the front lift , top lift cover , goose neck cover , and goose neck gas- cover, see "Front Lift Cover Replacement" on page 49. Experience Series 800 Line EFX...
  • Page 60: Accessory Tray Cover Replacement

    Installation Instructions 1. Reinstall the accessory tray and secure with the #2 Phillips screw fasteners. 2. Reinstall the top lift cover, goose neck cover, and the goose neck gasket, see "Front Lift Cover Replacement" on page 49. Experience Series 800 Line EFX...
  • Page 61: Ramp-To-Drive Transition Cover Replacement

    Installation Instructions Reinstall the ramp-to-drive transition cover by positioning the cover over the ramp and drive housing covers and pressing down to snap the mounting tabs in place. Experience Series 800 Line EFX...
  • Page 62: Ramp Cover Replacement

    2. Secure ramp by reinstalling the #3 Phillips screw fastener and fully tighten. Experience Series 800 Line EFX...
  • Page 63: Drive Access Cover Replacement

    1. Slide the top of the drive access cover under the lip of the drive top cover then pressing the cover into position over the access cover opening. 2. Secure cover with the two # 3 Phillips screw fasteners. Experience Series 800 Line EFX...
  • Page 64: Drive Disk Covers Replacement

    #2 Phillips screw fastener (there is an indent in the upper inside of the drive housing cover). Use a #2 Phillips screwdriver to remove the fastener (one screw per side). Retain fastener hardware for installation. Experience Series 800 Line EFX...
  • Page 65 Use a #2 Phillips screwdriver to secure the two drive disk cover fasteners. 3. Reinstall the drive access cover, see "Drive Access Cover Replacement" on page 56. Experience Series 800 Line EFX...
  • Page 66: Drive Housing Covers Replacement

    Drive Housing Covers Replacement Description Drive Top Cover Drive Housing Cover - Right Drive Housing Cover - Left Ramp-to-Drive Transition Cover Removal Instructions Repeat this procedure for both the right and left drive housing covers. Experience Series 800 Line EFX...
  • Page 67 4. Remove the ramp-to-drive transition cover by lifting upward to unsnap the mounting clips. 5. Remove the drive top cover: a. Remove the two top cover #3 Phillips screw fasteners. Retain fastener hard- ware for installation. Experience Series 800 Line EFX...
  • Page 68 Continue to slide the top cover forward and lift up to remove. Experience Series 800 Line EFX...
  • Page 69 1. Use a 5/16" socket to remove the six screw fasteners from the left drive housing cover . Carefully slide the cover over the crankarm and remove. Retain fastener hardware for installation. Note: The left drive housing cover must be removed prior to removing the right cover. Experience Series 800 Line EFX...
  • Page 70 2. Use a 5/16" socket to remove the four screw fasteners from the right drive housing cover . Unplug the light input cable. Carefully slide the cover over the crank- arm and remove. Retain fastener hardware for installation. Active Status Light: Service and maintenance status light. Experience Series 800 Line EFX...
  • Page 71 Make sure the top cover clips are secure and install the two #3 Phillips screw fasteners. Experience Series 800 Line EFX...
  • Page 72 5. Reinstall the left and right stairarms.. Repeat procedure for the left and right stairarms. a. Make sure the pivot block inner flat washer and wave washer are installed in the order shown on the crankarm spindle (flat washer then wave washer). Then slide Experience Series 800 Line EFX...
  • Page 73 6. Reinstall the left and right drive disk covers, see "Drive Disk Covers Replacement" on page 57. 7. Reinstall the drive access cover, see "Drive Access Cover Replacement" on page 56. 8. Verify the machine operation and return to service. Experience Series 800 Line EFX...
  • Page 74: First Stage Drive Belt Replacement

    First Stage Belt Drive Tension - New 140-150 lbs (63.5 - 68 kgs) First Stage Belt Drive Tension - Used 125 - 135 lbs (56.7 - 61 Kgs) Drive Component Assy Carriage Bolts 180 in-lbs ( 20.3 Nm) Experience Series 800 Line EFX...
  • Page 75: Procedure

    Do not remove the fastener nuts. 5. Use a 1/2" socket to loosen first stage belt tension and walk the first stage drive belt off the pulleys. Remove the first stage drive belt. Experience Series 800 Line EFX...
  • Page 76 Adjust the First Stage Tensioner enough to hold the tensioner and belt in place. Rotate the crank and make sure that the belt is properly aligned and seated in the pulley grooves. Experience Series 800 Line EFX...
  • Page 77 54.4 kgs). If not within specification retention the belt, see "Second Stage Drive Tension Adjustment" on page 36. 4. Tighten the two Drive Components Assembly carriage bolt fasteners, torque to 180 in- lbs ( 20.3 Nm). 5. Reinstall the right Stairarm, see "Stairarm Replacement" on page 117. Experience Series 800 Line EFX...
  • Page 78 6. Reinstall the right and left drive disk covers, see "Drive Disk Covers Replacement" on page 57. 7. Reinstall the drive access cover, see "Drive Access Cover Replacement" on page 56. 8. Verify machine operation and return to service, see "Operation Verification" on page 11. Experience Series 800 Line EFX...
  • Page 79: Second Stage Drive Belt Replacement

    Specification Second Stage Belt Drive Tension 110-120 lbs (50- 54.4 kgs) Second Stage Belt Drive Tension - Used 92 - 105 lbs (43 - 47.6 kgs) Drive Component Assy Carriage Bolts 180 in-lbs ( 20.3 Nm) Experience Series 800 Line EFX...
  • Page 80: Procedure

    Do not remove the fastener nuts. 5. Use a 1/2" socket to loosen first stage belt tension and walk the first stage drive belt off the pulleys. Remove the first stage drive belt. Experience Series 800 Line EFX...
  • Page 81 Rotate the crank and make sure that the belt is properly aligned and seated in the pulley grooves. Adjust the first stage tensioner enough to hold the ten- sioner and belt in place. Experience Series 800 Line EFX...
  • Page 82 5. Use a 1/2" socket to tighten the two Generator and Eddy Brake Assembly and the two Drive Components Assembly fasteners to [[[Undefined variable EFX800-16Base.spec- Step-upPulleyTensioner]]]. 6. Reinstall the right Stairarm, see "Stairarm Replacement" on page 117. Experience Series 800 Line EFX...
  • Page 83 7. Reinstall the right and left drive disk covers, see "Drive Disk Covers Replacement" on page 57. 8. Reinstall the drive access cover, see "Drive Access Cover Replacement" on page 56, 9. Verify machine operation and return to service, see "Operation Verification" on page 11. Experience Series 800 Line EFX...
  • Page 84: Generator And Eddy Brake Assembly Replacement

    3. Remove the one #2 Phillips screw fastener and LPCA /Battery module cover. Dis- connect the Generator input cable (J1) and Eddy/Brake load cable (J7) from the LPCA board. Retain fastener hardware for installation. Lower PCA board Experience Series 800 Line EFX...
  • Page 85 Generator and Eddy Brake Assembly Replacement 4. Use a 1/2" socket to loosen the two Generator and Eddy Brake Assembly and the two Drive Components Assembly fastener nuts (left side). Do not remove the fastener nuts. Experience Series 800 Line EFX...
  • Page 86 5. Use a 1/2" socket to loosen the first stage belt tensioner and walk the first stage drive belt off the pulleys. Rest the belt on the crankarm, it is not necessary to remove the belt from the unit. Retain belt for installation. Experience Series 800 Line EFX...
  • Page 87 3. Walk the second stage drive belt onto the second stage pulleys and tension to 110-120 lbs (50- 54.4 kgs), see "Second Stage Drive Tension Adjustment" on page 36. Experience Series 800 Line EFX...
  • Page 88 7. Reinstall the left and right Drive Disk covers, see "Drive Disk Covers Replacement" on page 57. 8. Reinstall the Drive Access cover, see "Drive Access Cover Replacement" on page 56. 9. Verify machine operation and return to service, see "Operation Verification" on page 11. Experience Series 800 Line EFX...
  • Page 89: Step-Up Pulley And Tensioner Assembly Replacement

    Step-up Pulley and Tensioner Assembly Replacement About This procedure provides instruction to remove and install the Step-up Pulley and Tensioner Assembly. The Step-up pulley and Tensioner Assembly contain the step-up pulleys and the first and second stage drive belt tensioners Experience Series 800 Line EFX...
  • Page 90: Step-Up Pulley And Tensioner Assembly Exploded View

    TIP: The Step-up Pulley and Tensioner mounting hardware (spacers and isolators) can easily fall out of the mounting holes. Take care to keep track of these components for installation, see "Step-up Pulley and Tensioner Assembly Exploded View" above. Experience Series 800 Line EFX...
  • Page 91 5. Reinstall the left and right Drive Disk covers, see "Drive Disk Covers Replacement" on page 57. 6. Reinstall the Drive Access cover, see "Drive Access Cover Replacement" on page 56. 7. Verify machine operation and return to service, see "Operation Verification" on page 11. .See Also Experience Series 800 Line EFX...
  • Page 92 5 Replacement Procedures Step-up Pulley and Tensioner Assembly Replacement "Drive Components Assembly Replacement" on the next page Experience Series 800 Line EFX...
  • Page 93: Drive Components Assembly Replacement

    "Drive Access Cover Replacement" on page 56. 2. Remove the left and right Drive Disk covers, see "Drive Disk Covers Replacement" on page 57. 3. Remove the Stairarms and Drive Housing covers, see "Drive Housing Covers Replace- ment" on page 59. Experience Series 800 Line EFX...
  • Page 94 Retain fastener hardware for installation. 5. Use a 1/2" socket to loosen the two Generator and Eddy Brake Assembly and the two Drive Components Assembly fastener nuts (left side). Do not remove the fastener nuts. Lower PCA board Experience Series 800 Line EFX...
  • Page 95 5 Replacement Procedures Drive Components Assembly Replacement 6. Remove the second stage drive belt tension using a 1/2" socket to loosen the second stage belt tensioner bolt. Experience Series 800 Line EFX...
  • Page 96 Eddy Brake Assembly onto the Step-up Pulley and Tensioner Assembly using the two Carriage bolt fasteners. b. Tighten the carriage bolts enough to keep the carriage bolt heads inserted into the mounting slot but do not fully tighten. Experience Series 800 Line EFX...
  • Page 97 Rotate the crank and make sure that both the first and second stage drive belts are properly aligned and seated in the pulley grooves. Tighten both tensioner adjustment bolts enough to hold the tensioner hardware and belts in position. Experience Series 800 Line EFX...
  • Page 98 Assembly carriage bolt fasteners, torque to 180 in-lbs ( 20.3 Nm). 8. Reconnect the Generator input cable (J1) and Eddy/Brake load cable (J7) on the LPCA board. Reinstall the LPCA/Battery module cover and secure with the #2 Phillips screw fastener. Experience Series 800 Line EFX...
  • Page 99 "Drive Access Cover Replacement" on page 56. 12. Verify machine operation and return to service, see "Operation Verification" on page 11. See Also "Second Stage Drive Tension Adjustment" on page 36 "First Stage Drive Belt Tension Adjustment" on page 32 Experience Series 800 Line EFX...
  • Page 100: Cranks And Input Bearing Assembly Replacement

    This procedure provides instruction to remove and install the Cranks and Input Bearing Assembly. Specifications System Component Specification Cranks and Input Bearing Assy Fasten- 300 +/- 90 in-lbs (34 +/- 10 Nm) Procedure Review entire procedure before starting. Removal Instructions Experience Series 800 Line EFX...
  • Page 101 Do not remove the fastener nuts. 5. Use a 1/2" socket to loosen first stage belt tensioner and walk the first stage drive belt off the pulleys. Remove the first stage drive belt. Retain belt for installation. Experience Series 800 Line EFX...
  • Page 102 Cranks and Input Bearing Assembly. Discard the four bolt fasteners, the bolt cannot be reused for installation. Retain washers for installation. CAUTION: Do not reuse the Crank and Input Bearing Assy Nylok patch bolt fasten- ers for installation. Discard the bolts and order new bolts for installation. Experience Series 800 Line EFX...
  • Page 103 1. Adjust the first stage tensioner as necessary to walk the first stage drive belt onto the Input drive and smaller first stage drive pulleys. Rotate the crank and make sure that the belt is properly aligned and seated in the pulley grooves. Experience Series 800 Line EFX...
  • Page 104 4. Tighten the two Drive Components Assembly carriage bolt fasteners, torque to 180 in- lbs ( 20.3 Nm). 5. Reinstall the right and left Stairarm and Drive Housing covers, see "Drive Housing Covers Replacement" on page 59. Experience Series 800 Line EFX...
  • Page 105 6. Reinstall the left and right Drive Disk covers, "Drive Disk Covers Replacement" on page 57. 7. Reinstall the Drive Access cover, "Drive Access Cover Replacement" on page 56. 8. Verify machine operation and return to service, see "Operation Verification" on page 11. Experience Series 800 Line EFX...
  • Page 106: Lift Motor Replacement

    Note: * Calibration distance is set at incline level 10. Lift motor power Lift motor power is provided by the battery thru the lift motor fuse located on the LPCA board, "LPCA Fuse Locations" on page 107. Procedure Review entire procedure before starting. Lower PCA board Experience Series 800 Line EFX...
  • Page 107 . This unexpected action could cause personal injury. 5. Place blocking material (hard foam or similar material) between the underside of the ramp and front frame cover to support and keep the ramp in the raised position. Experience Series 800 Line EFX...
  • Page 108 Then lift and remove the Lift Motor Assembly from the mounting bracket. The clevis pin does not need to be removed to remove the Lift Motor Assembly. Retain fastener hardware for installation. Experience Series 800 Line EFX...
  • Page 109 If this occurs, determine the best Yoke position by rotating the yoke in either the clockwise or counter- clockwise directions using the position that provides the closest distance to the 9 in spe- Experience Series 800 Line EFX...
  • Page 110 While installing carefully guide the Yoke into mount- ing position under the ramp and that the top of the jackscrew clears any obstructions. Continue to slide the clevis pin through the weldment frame bracket and secure with the hitch pin. Experience Series 800 Line EFX...
  • Page 111 13. Verify machine operation and return to service, see "Operation Verification" on page 11. Note: This procedure may have generated lift motor related error codes. Check the error log and clear related error codes. See Also "Lift Motor Calibration" on page 40 Experience Series 800 Line EFX...
  • Page 112: Lpca (Lower Pca) Board Replacement

    5 Replacement Procedures LPCA (Lower PCA) Board Replacement LPCA (Lower PCA) Board Replacement About This procedure provides instruction to remove and install the LPCA (Lower PCA) board. LPCA System Block Diagram Lower PCA board Experience Series 800 Line EFX...
  • Page 113: Lpca Interface Connections

    5 Replacement Procedures LPCA (Lower PCA) Board Replacement LPCA Interface Connections Interface Lift (J3) Battery (J9) Comm Serial (J2) Experience Series 800 Line EFX...
  • Page 114: Lpca Fuse Locations

    LPCA (Lower PCA) Board Replacement Interface Active Status Light (J12) Generator (J1) Eddy/Brake (J7) AC Adapter (J4) LPCA Fuse Locations There are two replaceable fuses located on the LPCA board: 2 Amp LPCA power supply 6.3 Amp lift motor fuse. Experience Series 800 Line EFX...
  • Page 115: Procedure

    Removal Instructions 1. Remove the Left Drive Disk Cover, see "Drive Disk Covers Replacement" on page 57. 2. Remove the one #2 Phillips screw fastener and remove the LPCA/Battery Module cover. Retain fastener hardware for installation. Experience Series 800 Line EFX...
  • Page 116 Disconnect the Generator (J1) cable b. Disconnect the Eddy/Brake (J7) cable c. Disconnect the Lift (J3) cable d. Disconnect the Battery (J9) cable e. Disconnect the Comm Serial (J2) cable f. Disconnect the Active Status Light (J12) cable Experience Series 800 Line EFX...
  • Page 117 5 Replacement Procedures LPCA (Lower PCA) Board Replacement 5. Remove the two #2 Phillips screw fastener and remove the LPCA board. Retain fastener hardware for installation. 6. If attached, disconnect the AC Adapter (J4) cable Experience Series 800 Line EFX...
  • Page 118 5. Reinstall the LPCA/Battery module cover using the one #2 Phillips screw fastener. 6. Reinstall the Left Drive Disk cover, see "Drive Disk Covers Replacement" on page 57. 7. VVerify machine operation and return to service, see "Operation Verification" on page 11. Experience Series 800 Line EFX...
  • Page 119: Fixed Arms Replacement

    Flat Head Screw Fastener Procedure Review entire procedure before starting. Removal Instructions Repeat this procedure for both the right and left Fixed Arms. 1. Remove the Top Lift cover, see "Front Lift Cover Replacement" on page 49. Experience Series 800 Line EFX...
  • Page 120 3. Reinstall the outer set screw. Fully tighten both the inner and outer set screws. Torque fasteners to 300 in-lbs (34 Nm) 4. Repeat procedure for both left and right handle bars. 5. Verify machine operation and return to service, see "Operation Verification" on page 11. Experience Series 800 Line EFX...
  • Page 121: Moving Arms Replacement

    Repeat this procedure for both the right and left Moving Arms. 1. Remove the Top Lift cover, see "Front Lift Cover Replacement" on page 49. 2. Remove the #2 fastener and the Moving Arm - Outer Linkarm cover. Experience Series 800 Line EFX...
  • Page 122 4. Use a 3/16" hex wrench to remove the Moving Arm Pivot Shaft inner set screw and loosen the outer set screw. Remove the Moving Arm from the pivot shaft mount. Retain fastener hardware for installation. Installation Instructions Experience Series 800 Line EFX...
  • Page 123 Link mount, torque the fastener to 300 +/- 90 in-lbs (34 +/- 10 Nm). 3. Reinstall the Outer Link Arm Cover and secure with the #2 Phillips fastener. 4. Verify machine operation and return to service, see "Operation Verification" on page 11. Experience Series 800 Line EFX...
  • Page 124: Stairarm Replacement

    This procedure provides instruction to remove and install the Moving and Fixed Arm model Stairarms. Specifications System Component Specification Link Arm Fastener 300 +/- 90 in-lbs (34 +/- 10 Nm) Crankarm Retention Plate Fastener 30 +/- 9 in-lbs (3.4 +/- 1 Nm) Procedure Review entire procedure before starting. Experience Series 800 Line EFX...
  • Page 125 5 Replacement Procedures Stairarm Replacement Removal Instructions Repeat this procedure for both the right and left moving arm replacement. Experience Series 800 Line EFX...
  • Page 126 2. Roll the stairarm down and off the end of the ramp roller track. 3. Remove the linkarm from the stairarm (Moving arm models only):. a. Remove the #2 Phillips screw fastener and remove the Outer Linkarm Cover. Retain fastener hardware for installation. Experience Series 800 Line EFX...
  • Page 127 1. Reinstall linkarm onto the stairarm (Moving arm models only): a. Reinstall the Linkarm Inner Cover and then the Linkarm onto the Linkarm mount- ing spud. Secure with the fastener and torque to 300 +/- 90 in-lbs (34 +/- 10 Nm). Experience Series 800 Line EFX...
  • Page 128 CAUTION: Do not reuse the removed Retention Plate Nylok patch bolt fasteners for installation. Discard the removed bolts and order new bolts for installation. 2. Reinstall the outer Pivot Block cover and secure with the #2 Phillips screw fastener. Experience Series 800 Line EFX...
  • Page 129 5 Replacement Procedures Stairarm Replacement 3. Verify machine operation and return to service, see "Operation Verification" on page 11. Experience Series 800 Line EFX...
  • Page 130: 6    Troubleshooting

    Always begin by verifying the input power is connected and switched "ON". Also make sure the input power is within the specified power limits ("General Information" on page 3). Poor quality, intermittent, and/or out-of-spec input power will cause operational failures. Experience Series 800 Line EFX...
  • Page 131 You can then refer to Error Code Troubleshooting Guide to help resolve the issue. Also, when calling Precor cus- tomer service for assistance, refer to the Error Log or CPA Event Log for additional inform- ation to help the representative resolve the issue.
  • Page 132: Standard Error Codes

    Standard Error Codes About There is a set of standard error codes implemented across Precor exercise equipment. Error codes are system generated error codes designed to detect and report fault conditions. Each error code is associated with a particular system or component fault condition. The main- tenance software monitors error code event conditions, when a fault is detected, the error code is stored in the Error Log along with the event mileage, hours, and motor current.
  • Page 133: Viewing Logged Error Codes

    "NO ERRORS" message shows. P62, P80, and P82: Access Hardware Validation ( 5,1,7,6,5,7,6,1) > select About > Event Log Note:  Unlike the Error Log, error codes cannot be manually removed from the CPA Event Log. Control Processing Assembly Experience Series 800 Line EFX...
  • Page 134: Available Error Codes

    2. Go to the Error Code Troubleshooting Guide, look up the error code and follow the Troubleshooting information IMPORTANT: Error Code description and Troubleshooting information is contained in the Error Code Troubleshooting Guide , see Error Code Guide.pdf. Experience Series 800 Line EFX...
  • Page 135: Error Log & Event Log

    You can then refer to Error Code Troubleshooting Guide to help resolve the issue. Also, when calling Precor customer ser- vice for assistance, refer to the Error Log or Event Log for additional information to help the rep- resentative resolve the issue.
  • Page 136: Using The Error Log & Event Log

    Also, the Event Log includes other none error code related fault data including faults caused by network connectivity and component interface related failures. Typical Event Log data: Experience Series 800 Line EFX...
  • Page 137 Other Network Connectivity & Component Interface failure data * machine dependent parameter. Removing Error Codes: Unlike the Error Log used on P10, P20, and P30, you cannot manually delete (clear) error codes from the Event Log. Experience Series 800 Line EFX...
  • Page 138: Error Log & Event Log

    You can then refer to Error Code Troubleshooting Guide to help resolve the issue. Also, when calling Precor customer ser- vice for assistance, refer to the Error Log or Event Log for additional information to help the rep- resentative resolve the issue.
  • Page 139: Using The Error Log & Event Log

    Also, the Event Log includes other none error code related fault data including faults caused by network connectivity and component interface related failures. Typical Event Log data: Experience Series 800 Line EFX...
  • Page 140: Active Status Light (Asl)

    The ASL also functions as the ASL "Wakeup" switch used to temporarily power-on the ASL and as a shortcut method to clear error states. Active Status Light: Service and maintenance status light. Experience Series 800 Line EFX...
  • Page 141: Asl Overview

    Error code operation: A logged system error code will cause the ASL to begin pulsing yellow. If the error self-corrects, the ASL will change from pulsing to solid yellow. Upper PCA board Lower PCA board Experience Series 800 Line EFX...
  • Page 142: Asl States

    0. When the counter reaches zero hours, the ASL will begin pulsing blue indicating preventative maintenance is due. Yellow Solid Indicates an error has occurred, was self-corrected and the machine can be used. The fault can be cleared. Experience Series 800 Line EFX...
  • Page 143: Asl Functions

    Error code events will still affect the ASL state condition even when the Maintenance Reminder is set to OFF. P10, P20, and P30 consoles: Access Club Settings (5,6,5,1,5,6,5) > MAINT CONFIG > select ON or OFF. Experience Series 800 Line EFX...
  • Page 144 COUNTER" message will show, continue holding down QUICKSTART for 3 sec until the maintenance counter is reset to [[[Undefined variable TRM700- 16Base.MaintCounter]]]. P62, P80, and P82 consoles: Access Club Settings (5,6,5,1,5,6,5) > Maintenance menu > Next Maintenance Due > Reset. Experience Series 800 Line EFX...
  • Page 145 2. Then go to the Event Log and clear the error code by selecting the Clear control. Note: Clearing the CPA Event Log does NOT clear the error codes from the Event Log. Control Processing Assembly Experience Series 800 Line EFX...
  • Page 146: System Troubleshooting Procedures

    System Troubleshooting procedures provide information and procedures to help you troubleshoot and repair elliptical issues. Available Troubleshooting Procedures "Blown Battery FuseTroubleshooting" on the next page See Also Troubleshooting "Standard Error Codes" on page 125 "Error Log & Event Log" on page 131 Experience Series 800 Line EFX...
  • Page 147: Blown Battery Fusetroubleshooting

    If the fuse fails after power up, the fuse is not causing the power failure, continue troubleshooting the cause of the electrical power failure. Experience Series 800 Line EFX...
  • Page 148 7 System Troubleshooting Procedures System Troubleshooting Procedures See Also "System Troubleshooting Procedures" on page 139 Experience Series 800 Line EFX...
  • Page 149: 8    Preventive Maintenance

    Precor recommended preventative maintenance schedule. Always pur- chase replacement parts and hardware from Precor. If you use parts not approved by Precor, you could void the Precor Limited Warranty. Use of parts not approved by Pre- cor may cause injury.
  • Page 150: Weekly Maintenance

    Do the Daily and Weekly Do the Daily and Weekly maintenance tasks in addition to maintenance tasks the following monthly maintenance tasks. Clean inside the rear Input Remove the rear Input Drive Housing covers and vacuum Experience Series 800 Line EFX...
  • Page 151 Do a visual check of welds and frame. Check for loose wire frame, and wire con- connections. nections Perform the Operation Do the Operation verification procedure and return to ser- Verification tests to verify vice, see "Operation Verification" on page 11. machine features and oper- ation. Experience Series 800 Line EFX...
  • Page 152: 9    Theory Of Operation

    All other exercise program parameters revert to default values appropriate to the spe- cific exercise program. Weight is 170 pounds or 77 kilograms. Age, gender, target heart rate and fitness score are unknown. Lower PCA board Active Status Light: Service and maintenance status light. Experience Series 800 Line EFX...
  • Page 153: System Component Overview

    The console also provide the service software menus including maintaining the Error Log menu. The base receives machine operating commands and executes them. The base also monitors error conditions and sends detected error code data to the console. Experience Series 800 Line EFX...
  • Page 154 ON/OFF. The LPCA also monitors error conditions and sends the detected error event code information to the console. Upper PCA board Active Status Light: Service and maintenance status light. Lower PCA board Experience Series 800 Line EFX...
  • Page 155 LED. A button near the light is used to wake up the entire system tem- porarily to check its color, and to clear the status color if pressed long enough. Active Status Light processor receives simple commands from the Console, see Active Status Light (ASL). Upper PCA board Experience Series 800 Line EFX...
  • Page 156: System Wiring Diagram

    9 Theory of Operation System Wiring Diagram System Wiring Diagram Experience Series 800 Line EFX...
  • Page 157: 10    Exploded View Diagram & Parts List

    IMPORTANT: Always purchase OEM replacement parts and hardware from Precor. If you use parts not approved by Precor, you could void the Precor Limited Warranty. Use of parts not approved by Precor may cause injury. Exploded View Diagrams and Parts LIst "Exploded View Diagram - Fixed Arm Models"...
  • Page 158: Exploded View Diagrams

    10 Exploded View Diagram & Parts List Exploded View Diagrams Exploded View Diagrams "Exploded View Diagram - Fixed Arm Models" on the next page "Exploded View - Moving Arms Option" on page 157 Experience Series 800 Line EFX...
  • Page 159: Exploded View Diagram - Fixed Arm Models

    10 Exploded View Diagram & Parts List Exploded View Diagram - Fixed Arm Models Exploded View Diagram - Fixed Arm Models Page 1 of 5 Experience Series 800 Line EFX...
  • Page 160 10 Exploded View Diagram & Parts List Exploded View Diagram - Fixed Arm Models Page 2 of 5 Experience Series 800 Line EFX...
  • Page 161 10 Exploded View Diagram & Parts List Exploded View Diagram - Fixed Arm Models Page 3 of 5 Experience Series 800 Line EFX...
  • Page 162 10 Exploded View Diagram & Parts List Exploded View Diagram - Fixed Arm Models Page 4 of 5 Experience Series 800 Line EFX...
  • Page 163 10 Exploded View Diagram & Parts List Exploded View Diagram - Fixed Arm Models Page 5 of 5 Experience Series 800 Line EFX...
  • Page 164: Exploded View - Moving Arms Option

    10 Exploded View Diagram & Parts List Exploded View - Moving Arms Option Exploded View - Moving Arms Option Page 1 of 5 Experience Series 800 Line EFX...
  • Page 165 10 Exploded View Diagram & Parts List Exploded View - Moving Arms Option Page 2 of 5 Experience Series 800 Line EFX...
  • Page 166 10 Exploded View Diagram & Parts List Exploded View - Moving Arms Option Page 3 of 5 Experience Series 800 Line EFX...
  • Page 167 10 Exploded View Diagram & Parts List Exploded View - Moving Arms Option Page 4 of 5 Experience Series 800 Line EFX...
  • Page 168 10 Exploded View Diagram & Parts List Exploded View - Moving Arms Option Page 5 of 5 Experience Series 800 Line EFX...
  • Page 169 10 Exploded View Diagram & Parts List Exploded View - Moving Arms Option "Parts List - Fixed Arm Models" on the facing page "Parts List - Moving Arm Models" on page 167 Experience Series 800 Line EFX...
  • Page 170: Parts List

    10 Exploded View Diagram & Parts List Parts LIst Parts LIst "Parts List - Fixed Arm Models" below "Parts List - Moving Arm Models" on page 167 Parts List - Fixed Arm Models Experience Series 800 Line EFX...
  • Page 171 10 Exploded View Diagram & Parts List Parts LIst Experience Series 800 Line EFX...
  • Page 172 10 Exploded View Diagram & Parts List Parts LIst Experience Series 800 Line EFX...
  • Page 173 10 Exploded View Diagram & Parts List Parts LIst Experience Series 800 Line EFX...
  • Page 174: Parts List - Moving Arm Models

    10 Exploded View Diagram & Parts List Parts LIst Parts List - Moving Arm Models Experience Series 800 Line EFX...
  • Page 175 10 Exploded View Diagram & Parts List Parts LIst Experience Series 800 Line EFX...
  • Page 176 10 Exploded View Diagram & Parts List Parts LIst Experience Series 800 Line EFX...
  • Page 177 10 Exploded View Diagram & Parts List Parts LIst Experience Series 800 Line EFX...
  • Page 178 10 Exploded View Diagram & Parts List Parts LIst Experience Series 800 Line EFX...
  • Page 179: Appendix A : Edition Information

    No part of this manual may be reproduced in any form or by any means (including electronic storage and retrieval or translation into a foreign language) without prior agreement and writ- ten consent from Precor Incorporated as governed by United States and international copy- right laws.
  • Page 180: Appendix B : Notices And Safety

    Precor shall not be liable for errors or for incid- ental or consequential damages in connection with the furnishing, use, or performance of this document or of any information contained herein.
  • Page 181 Do not proceed beyond a CAUTION notice until the indicated conditions are fully understood. Experience Series 800 Line EFX...

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