Heidolph Hei-PLATE Mix'n'Heat Expert Operating Instructions Manual page 117

Troubleshooting
Code Description, remedy
Lab jack motor short-circuit phase-GND: Disconnect the lab jack, contact
W63
Heidolph's technical service/sales partner
W64 Lab jack motor overheated: Disconnect the lab jack, leave it to cool
Lab jack undervoltage: Disconnect the lab jack, contact Heidolph's tech-
W65
nical service/sales partner
Lab jack overvoltage: Disconnect the lab jack, contact Heidolph's tech-
W66
nical service/sales partner
Lab jack power supply error, USB C interface error: Disconnect the lab
W67
jack, contact Heidolph's technical service/sales partner
Lab jack position sensor error: Disconnect the lab jack, contact Heidolph's
W68
technical service/sales partner
Lab jack communication error: Timeout during the signal transmission,
W69 disconnect the lab jack, contact Heidolph's technical service/sales
partner.
Lab jack position error: Timeout during the positioning, disconnect the lab
W70
jack, contact Heidolph's technical service/sales partner.
Motor blockage during the automatic downward move of the lab jack:
W71 Check lab jack mechanism for blockages and/or check setting of the
travel distance
Lab jack overload: End position reached or overload: Check lab jack posi-
W72
tion and, if necessary, correct the end position, check lab jack for overload
No lab jack connection: Check the cable connection between the
W73 magnetic stirrer and lab jack, check the cable for damage, contact
Heidolph's technical service/sales partner if necessary
USB A, ULPI cannot be accessed: contact Heidolph's technical service/
W101
sales partner
W102 USB C error: contact Heidolph's technical service/sales partner
W103 Ethernet Phy error: contact Heidolph's technical service/sales partner
W104 RTC quartz error: contact Heidolph's technical service/sales partner
W105 RTC battery empty: contact Heidolph's technical service/sales partner
W106 USB stick memory capacity: Change the USB stick
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