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Fault Code
Category Description
Fault SP01:
Belt Under
Speed
Speed
Fault SP02:
Belt Over
Speed
Speed
Fault SP03:
Speed
Belt Over Accel
Fault SP04: No
Speed
Speed Signal
Fault IN01:
Incline
Incline Stall
Fault IN02:
Incline Out of
Incline
Range
Fault IN03:
Incline Run
Incline
Fault
Fault IN04:
Incline
Incline Max/Min
42
Tread motor rpm is below
target rpm
Tread motor rpm is higher than
target rpm
Tread belt speed increasing
too quickly
Speed sensor is not providing
speed data
Incline not moving when
commanded
Incline value is out of the
calibrated range - does not
occur during calibration
Incline moving when not
commanded
Incline value is out of expected
operating range - may indicate
that it is disconnected.
Cause
High Belt Tension
Low Line Voltage
Dirty or misaligned speed sensor
Line Voltage
Dirty or misaligned speed sensor
User is holding belt back
Dirty or misaligned speed sensor
Dirty or misaligned speed sensor
Low Line Voltage
Console displays Fault Calibration not
saved. Incline disabled.
Incline Potentiometer value out of range
Acme Nut Jammed
Motor Bearings
Console displays Fault Calibration not
saved. Incline disabled.
Incline Potentiometer value out of range Contact TRUE product support
Console displays Fault Calibration not
saved. Incline disabled.
Incline Potentiometer value out of range Contact TRUE product support
Console displays Fault Calibration not
saved. Incline disabled.
Incline Potentiometer value out of range
Corrective Action
Contact TRUE product support
Check drive belt and walking belt tension
Contact TRUE product support
Check AC line voltage
Contact TRUE product support
Do not try to stop belt
Contact TRUE product support
Contact TRUE product support
Check AC line voltage
Power cycle
Check cable connections
Run incline calibration
Contact TRUE product support
Power cycle
Check cable connections
Run incline calibration
Power cycle
Check cable connections
Run incline calibration
Power cycle
Check cable connections
Run incline calibration
Contact TRUE product support
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