Partner PT-8800 User Manual

Partner tech pt-8800: user manual
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Summary of Contents for Partner PT-8800

  • Page 1 PT-8800 User manual...
  • Page 3: Declaration Of Conformity

    Copyright This publication, including all photographs, illustrations and software, is protected under international copyright laws, with all rights reserved. Neither this manual, nor any of the material contained herein, may be reproduced without writ- ten consent of the author. Disclaimer The information in this document is subject to change without notice.
  • Page 4 Chapter 2 Upgrading Components: Chapter 3 BIOS Setup Utility: Appendix: Safety information Before installing and using the PT-8800 POS, take note of the following precautions: • Read all instructions carefully. • Do not place the unit on an unstable surface, cart, or stand.
  • Page 5: Table Of Contents

    Adjusting display angles ... 7 Setup considerations ... 7 Connecting peripheral devices ... 8 Connecting a cash drawer ... 8 Powering the PT-8800 on and off ... 9 Chapter 2 Upgrading Components ...11 Safety and precautions ... 11 Before you begin ... 12 Installing a hard disk drive (HDD) ...
  • Page 6 Troubleshooting ... 41 Tips for Troubleshooting ... 41 The Power-On Self Test ... 41 Beep Errors at POST ... 41 Beep Message Errors at POST ... 42 General Problems ... 43 Having the PT-8800 Serviced ... 44 Specifications ... 44...
  • Page 7 Figure 1.1 Unpacking the PT-8800 ...1 Figure 1.2 Front-right view of PT-8800 ...3 Figure 1.3 Rear-right view of PT-8800 ...4 Figure 1.4 Rear connectors labeled ...5 Figure 1.5 Adjusting the display...7 Figure 1.6 Adjusting the customer display ...7 Figure 1.7 Connecting peripheral devices ...8...
  • Page 9: Chapter 1 Getting Started

    The PT-8800 and cable accessories are packed in a cardboard carton with foam padding for protection during shipping. Figure 1.1 Unpacking the PT-8800 Carefully unpack the PT-8800 and keep the packing materials. If you need to ship the PT-8800 in the future, repack it as shown in Figure 1.1. HAPTER...
  • Page 10: Checking The Package Contents

    Checking the package contents After you unpack the PT-8800 check that the following items are included. PT-8800 ( CD-ROM SOME UNITS SHIP WITH CUSTOMER OWER CABLE RIVER WITH DISPLAY AND INSTALLED DRIVERS AND USER MANUAL PT-8800 MSR ( OPTIONAL USTOMER DISPLAY...
  • Page 11: Identifying Components

    Identifying components This section describes the parts and connectors on the PT-8800. Front-right view Front-right view of PT-8800 Figure 1.2 15-inch TFT LCD touch screen Smart card reader Speakers Compact Flash card reader Power LED Power button Two USB ports...
  • Page 12: Rear-Right View

    Rear-right view Figure 1.3 Rear-right view of PT-8800 Customer display cover MSR module Mainboard cover Rear cover Rear cover latches Chapter 1 Getting Started ESCRIPTION...
  • Page 13: Rear Connectors

    Rear connectors Figure 1.4 shows the connectors on the rear of the PT-8800. You must remove the rear cover to access the connectors. See “Removing the rear cover” on page 6. Figure 1.4 Rear connectors labeled PS/2 mouse connector Parallel connector...
  • Page 14: Removing The Rear Cover

    For powered USB: 1. 24V cannot exceed 2A 2. 12V cannot exceed 3A 3. Total of 24V & 12V cannot exceed 48 watts. IMPORTANT Plugging a phone line into the LAN port (RJ-45 connector) can damage the con- nector. Take care to only plug an RJ-45 connector into the LAN port. CAUTION COM 6 is reserved for the optional customer display.
  • Page 15: Adjusting Display Angles

    Use a desktop or counter that is stable and even. • Ensure there is enough room around the sides and rear of the PT-8800 for ventilation. • Ensure there is room to connect cables and that cables are long enough to reach peripheral devices or a power outlet.
  • Page 16: Connecting Peripheral Devices

    Connecting peripheral devices Peripheral devices such as a printer or scanner can be connected to the PT-8800. Refer to the user manual of the device you are connecting for instructions on installing drivers where needed. (Remove the rear cover to access the connec- tors.
  • Page 17: Powering The Pt-8800 On And Off

    Turn on the PT-8800. (See “Powering the PT-8800 on and off” below.) Powering the PT-8800 on and off Refer to the following to power on and off the PT-8800. Remove the rear cover. See “Removing the rear cover” on page 6.
  • Page 18 Chapter 1 Getting Started...
  • Page 19: Upgrading Components

    This chapter describes how to upgrade components for the PT-8800. The following topics are described. • “Safety and precautions” • “Before you begin” on page 12 • “Installing a hard disk drive (HDD)” on page 12 • “Installing optional displays” on page 13 •...
  • Page 20: Chapter 2 Upgrading Components

    To prevent scratching the case of the PT-8800, make sure the worktop surface is clean and flat. CAUTION Installing a hard disk drive (HDD) Refer to the following to install a HDD.
  • Page 21: Installing Optional Displays

    Installing optional displays The PT-8800 may ship with a customer display attached or you can order one and install it. An optional second display can also be installed. Before installing the optional displays you must remove the mainboard cover and the top rear cover.
  • Page 22: Mainboard Reference

    When replacing: Align the customer display cover tabs with the openings on the PT-8800. Mainboard reference When connecting the displays, refer to the following for connector locations on the mainboard. CN14 CN24 Chapter 2 Upgrading Components CN23 CN15...
  • Page 23: Attaching The Customer Display

    Attaching the customer display The PT-8800 may ship with a customer display attached. If you ordered the display separately, refer to the following to attach it. Pass the cable through the opening in the PT-8800. Align the tabs on the customer display with the openings on the PT-8800.
  • Page 24: Attaching The Second Display

    Attaching the second display Refer to the following to attach the second display Remove the two thumbscrews. Remove the I/O board. Pass the diplay cables through the indicated opening. Secure the display bracket with the four supplied screws. Chapter 2 Upgrading Components...
  • Page 25: Installing A Compactflash Card

    The CompactFlash card reader uses an IDE (Integrated Drive Electronics) interface and only supports storage cards. Plug and play is not supported so cards have to be installed before you turn the PT-8800 on. After installing a Compact- Flash card, close the cover to prevent the card being accidently removed while power is on.
  • Page 26: Installing A Pci Card

    To remove a card press the eject button and pull the card out. Installing a PCI card Refer to the following to install a PCI card. Remove the rear cover. See “Removing the rear cover” on page 6. Insert the PCI card. Secure the card with one screw.
  • Page 27: Chapter 3 Bios Setup Utility

    The BIOS (Basic Input and Output System) Setup Utility displays the system's configuration status and provides options to set system parameters. The parameters are stored in battery-backed-up CMOS RAM that saves this informa- tion even when the power is turned off. When the system is turned back on, the system is configured with the values found in CMOS.
  • Page 28: Entering The Setup Utility

    Entering the Setup Utility When you power on the system, BIOS enters the Power-On Self Test (POST) routines. POST is a series of built-in diagnostics performed by the BIOS. After the POST routines are completed, the following message appears: Press the delete key <Delete> to access the Award BIOS Setup Utility: Figure 3.1 Main BIOS menu BIOS navigation keys...
  • Page 29: Using Bios

    Date and Time The Date and Time items show the current date and time held by your PT-8800. If you are running a Windows OS, these items are automatically updated whenever you make changes to the Windows Date and Time Properties utility.
  • Page 30: Ide Primary/Secondary Master/Slave

    IDE Primary/Secondary Master/Slave This field is used to configure the IDE hard drive installed in the system. Move the cursor to highlight the IDE Pri- mary/Secondary Master/Slave fields and press <Enter>. The IDE Primary Master submenu opens: Figure 3.3 IDE Primary Master Submenu IDE HDD Auto-Detection Press Enter while this item is highlighted if you want the Setup Utility to automatically detect and configure a hard disk drive on the IDE channel.
  • Page 31: Access Mode

    recording, in which the disk spins at a constant speed, the sectors closest to the spindle are packed tighter than the outer sectors. • Landing Zone – displays the location of the safe non-data area on a hard disk that is used for parking the read/ write head.
  • Page 32: Advanced Bios Features

    Advanced BIOS Features Selecting Advanced BIOS Features on the menu displays this menu: Figure 3.4 Advanced BIOS Features menu Virus Warning When enabled, this item provides protection against viruses that try to write to the boot sector and partition table of your hard disk drive.
  • Page 33 Gate A20 Option This item defines how the system handles legacy software that was written for an earlier generation of processors. Leave this item at the default setting. The default setting is Fast. Typematic Rate Setting If this item is enabled, you can use the following two items to set the typematic rate and the typematic delay settings for your keyboard.
  • Page 34: Advanced Chipset Features

    Advanced Chipset Features This option displays critical timing parameters of the mainboard. Leave the items on this menu at their default settings unless you are very familiar with the technical specifications of your system hardware. If you change the values incor- rectly, you may introduce fatal errors or recurring instability into your system.
  • Page 35: Mgm Core Frequency

    DRAM RAS# Precharge Time DRAM must continually be refreshed or it will lose its data. Normally, DRAM is refreshed entirely as the result of a single request. This option allows you to determine the number of CPU clocks allocated for the Row Address Strobe (RAS) to accumulate its charge before the DRAM is refreshed.
  • Page 36: Integrated Peripherals

    Integrated Peripherals This option defines the operation of peripheral components on the system's input/output ports. Figure 3.6 Integrated Peripherals menu OnChip IDE Device (See “OnChip IDE Device” on page 29.) OnChip PCI Device (See “Onboard Device” on page 30.) SuperIO Device (See “SuperIO Device” on page 31.) Chapter 3 BIOS Setup Utility...
  • Page 37: Onchip Ide Device

    OnChip IDE Device Use this item to enable or disable the PCI IDE channels that are integrated on the mainboard. Select the item and press <Enter> to open the following menu: Figure 3.7 OnChip IDE Device menu On-Chip Primary/Secondary PCI/IDE Use this item to enable or disable the PCI IDE channels that are integrated on the mainboard.
  • Page 38: Onboard Device

    Onboard Device Use this item to enable or disable the USB and devices that are integrated on the mainboard. Select the item and press <Enter> to open the following menu: Figure 3.8 Onboard Device menu USB Controller Set this item to Enabled to use USB 1.1 devices. The default setting is Enabled. USB 2.0 Controller Set this item to Enabled to use USB 2.0.
  • Page 39: Superio Device

    SuperIO Device Use this item to change settings for I/O devices. Select the item and press <Enter> to open the following menu: Figure 3.9 Super IO Device menu Onboard COM1 This option is used to assign the I/O address and IRQ for the onboard COM port 1. The default setting is 3F8/IRQ4. COM1/2/3/4 With Voltage COM ports can be set to supply both data and power to the peripherals that connect to them.
  • Page 40: Power Management Setup Option

    ECP Mode Select Sets the ECP mode version. The default setting is EPP1.7. ECP Mode Use DMA When the onboard parallel port is set to ECP mode, the parallel port can use DMA 3 or DMA 1. The default setting is 3. Onboard COM3 This option is used to assign the I/O address and IRQ for the onboard COM port 3.
  • Page 41: Figure 3.10 Power Management Setup Menu

    NOTE PT-8800. Power Management This item acts like a master switch for the power-saving modes and hard disk timeouts. If this item is set to Max Sav- ing, power-saving modes occur after a short timeout.
  • Page 42 MODEM Use IRQ If you want an incoming call on a modem to automatically resume the system from a power-saving mode, use this item to specify the interrupt request line (IRQ) that is used by the modem. You might have to connect the fax/modem to the mainboard Wake On Modem connector for this feature to work.
  • Page 43: Pnp/Pci Configurations

    PnP/PCI Configurations This option configures how PnP (Plug and Play) and PCI expansion cards operate in the system. Both the ISA and PCI buses on the mainboard use system IRQs (Interrupt ReQuests) and DMAs (Direct Memory Access). You must set up the IRQ and DMA assignments correctly through PnP/PCI Configurations;...
  • Page 44: Pc Health Status

    PC Health Status On mainboards that support hardware monitoring, this item lets you monitor the parameters for critical voltages, criti- cal temperatures, and fan speeds. You cannot make any changes to these fields. They are display only. Figure 3.12 PC Health Status menu Press <Esc>...
  • Page 45: Frequency/Voltage Control Option

    Frequency/Voltage Control Option This item enables you to set the clock speed and system bus for your system. The clock speed and system bus are determined by the kind of processor you have installed in your system. Figure 3.13 Frequency/Voltage Control Auto Detect PCI Clk When enabled, BIOS disables the clock signal of unpopulated PCI slots, reducing power consumption.
  • Page 46: Other Bios Options

    Other BIOS Options This section covers the other options that are available from the main menu: Load Fail-Safe Defaults Option This option opens a dialog box that lets you load fail-safe defaults for all appropriate items in the Setup Utility. Follow these instructions: 1.
  • Page 47: Set Supervisor And User Passwords Options

    when your hardware does not support them. If you only want to load Setup defaults for a specific option, select and display that option, and then press <F7>. Set Supervisor and User Passwords Options These items can be used to install a password. A Supervisor password takes precedence over a User password, and the Supervisor can limit the activities of a User.
  • Page 48: Exit Without Saving

    Exit Without Saving Highlight this item and press <Enter> to discard any changes that you have made in the Setup Utility and exit the Setup Utility. When the Exit Without Saving dialog box appears, press <Y> to discard changes and exit, or press <N> to return to the main menu.
  • Page 49: Appendix

    If failure is detected in an area other than the mainboard (such as the keyboard or an adapter card), an error message is displayed on the screen and testing is stopped. If your system does not successfully complete the POST, but displays a blank screen, have the PT-8800 serviced. Beep Errors at POST There are two kinds of beep codes in the BIOS.
  • Page 50: Beep Message Errors At Post

    The memory card is not correctly installed or is damaged. OLUTION Replace the battery. Replace the battery. Have the PT-8800 serviced. Have the PT-8800 serviced. Have the PT-8800 serviced. Have the PT-8800 serviced. Have the PT-8800 serviced. Have the PT-8800 serviced.
  • Page 51: General Problems

    If the same problem occurs, replace the mouse or keyboard. Check that the AC adapter is connected to the PT-8800 and the power cord is plugged into a working electrical outlet. Check that the power is on. (Press the power switch again for confirmation.)
  • Page 52: Having The Pt-8800 Serviced

    If you are unable to solve the problem, you should have the projector serviced. Pack the projector in the original car- ton. (See “Unpacking the PT-8800” on page 1.) Include a description of the problem and a checklist of the steps you took when trying to fix the problem.
  • Page 53 Environmental Power Supply Options Supported operating systems Safety and EMI ESCRIPTION Operation temp: 5 ~ 40 degree C Storage temp:-20 ~ 60 degree C Humidity: Operation - 20% ~ 85%, Storage: 5% ~ 85% One internal 220w full range ATX power supply. Magnetic card reader (3 tracks) Internal Smart Card Reader, USB interface Rear Customer Display, 2 x 20 VFD type...
  • Page 54 Appendix...

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