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Troubleshooting
Problem
Possible Cause
Low power mode activated
Remote LED
is off.
Connection issue
Table lift does not
Limit switch reached
move when motion
control buttons are
pressed.
Connection issue
Table lift travels at
a significantly
Weight issue
slower speed than
rate specification.
Unusual noise
Weight issue
during travel.
Table lift stops
abruptly during
travel.
Table lift is
Out of sync
not level.
Error Code
Error Summary
E01
M1 overcurrent protection
E02
M2 overcurrent protection
E03
M3 overcurrent protection
M4 overcurrent protection
E04
E07
M1 hall error
E08
M2 hall error
M3 hall error
E09
M4 hall error
E10
Over heat / Duty
H01
Cycle protection
Troubleshooting Guide
Follow "Setting Limit Switches" instructions to remove the programmed limit. If maximum or
minimum height limit has been reached, please move the system in the opposite direction.
Disconnect and reconnect the Lifting Columns, Control Box, AC Power, and Remote.
Ensure there are no obstacles in the path of the table lift. If the movement contin-
Obstacle
Disconnect and reconnect all cables (Lifting Column, Control Box, AC Power,
Error Codes (remotes with LED display)
All columns stop moving and remote displays E01-E04. Ensure that the total weight
capacity of the table lift has not been exceeded and that no obstacles obstruct the
movement. Press any key and remote will display RST, initiate the Reset Procedure. If the
issue persists, disconnect and reconnect all of the lifting columns, including the main
All columns stop moving and remote displays E07-E10. Ensure that all columns are still
properly connected to the control box. Check to see if any cables have been damaged.
Press any key and remote will display RST, initiate the Reset Procedure. If the issue
persists, disconnect and reconnect all of the lifting columns, including the main power.
All columns stop moving, remote displays H01 (if LED screen available). Allow the system
to rest for 18 minutes, then it may be used normally. Follow the Duty Cycle rating to
Have any queries? Our expert engineers are here to help!
sales@progressivedesk.com
Corrective Action
Press any button on the remote and LED will activate.
Disconnect and reconnect the RJ-45 remote connector.
Ensure connection is secure and cable is not damaged.
Ensure weight capacity has not exceeded the maximum load rating.
Ensure weight capacity has not exceeded the maximum load rating.
ues to fail, initiate the Reset Procedure.
and Remote), then initiate the Reset Procedure.
Description
power. Repeat the Reset Procedure.
Repeat the Reset Procedure.
ensure no issues arise from overheating.
1-800-828-9414
progressivedesk.com
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