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Troubleshooting
Problem
Description
Connection issue
Table lift is
not level
Weight issue
Low Power
Mode active
Remote
height is off
Connection issue
Travel limits
reached
Table lift
unresponsive
Connection issue
Significantly
Weight issue
slow movement
Unusual noise
Weight issue
during travel
Table lift stops
Obstruction
abruptly
Code
Description
Power issue
E01 - E04
Firmware issue
M1 - Connection issue or
E07
Legs are uneven
M2 - Connection issue or
E08
Legs are uneven
M3 - Connection issue or
E09
Legs are uneven
M4 - Connection issue or
E10
Legs are uneven
Over heat / Duty
H01
Cycle protection
Disconnect and reconnect all cables (Lifting Column, Control Box, AC
Ensure weight on table lift is evenly distributed and does not exceed
Please refer to Setting Minimum and Maximum Height Limit.
Disconnect and reconnect all cables connected to Control Box.
Ensure there are no obstructions affecting the table lift travel path.
Ensure all parts in the table lift are authentic and compatible.
or
Ensure all Legs are securely connected to the Control Box and
Ensure there are no obstructions affecting the table lift travel path.
Ensure weight on table lift is evenly distributed and does not exceed
Allow the system to rest for 18 minutes, then it may be used
normally. Follow the Duty Cycle rating listed in Specifications
Have any queries? Our expert engineers are here to help!
sales@progressivedesk.com
Solution
Power, and Remote), then initiate the Reset Procedure.
table lift limits, then initiate the Reset Procedure.
Press any button on the Remote.
Ensure Remote and Power Cord connection to
Control Box is secure and free of damage.
Ensure all cables are secure and free of damage.
Ensure weight on table lift is evenly distributed and
does not exceed table lift limits.
Ensure weight on table lift is evenly distributed and
does not exceed table lift limits.
Solution
Ensure AC outlet is not faulty.
Initiate Reset Procedure to clear the error.
cables are free of damage.
table lift limits. Initiate Reset Procedure to clear the error.
to prevent overheating.
1-800-828-9414
progressivedesk.com
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