Troubleshooting Guide - Canon 0585C006 Instruction Manual

Troubleshooting Guide

If a problem occurs with the flash, first refer to this Troubleshooting
Guide. If this Troubleshooting Guide does not resolve the problem,
contact your dealer or nearest Canon Service Center.
Normal Shooting

The power does not turn on.
Make sure that the batteries are installed in the correct orientation

(p.16).
Make sure that the battery compartment cover is closed (p.16).

Replace the batteries with new ones.

The Speedlite does not fire.
Insert the mounting foot into the camera's hot shoe all the way, slide

the lock lever to the right, and secure the Speedlite to the camera
(p.17).
If the <G> indication remains displayed for approx. 40 sec. or

longer, replace the batteries (p.16).
If the electrical contacts of the Speedlite or camera are dirty, wipe

the contacts (p.10) with a dry cloth, etc.
When you perform continuous firing repeatedly over a short period

of time, causing the temperature of the flash head to rise and flash
firing to be restricted, the firing interval increases (p.92).
The power turns off by itself.
The Speedlite's auto power off has activated. Press the shutter

button halfway or press the test flash button (p.18).
Pictures are underexposed or overexposed.
If the main subject looks very dark or very bright, set flash exposure

compensation (p.24).
If there is a highly reflective object in the picture, use FE lock (p.25).

With high-speed sync, the faster the shutter speed, the lower the

guide number becomes. Move closer to the subject (p.26).
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