Troubleshooting Guide - Canon Macro Ring Lite MR-14EX II User Manual

Troubleshooting Guide

If a problem occurs with the flash, first refer to this Troubleshooting
Guide. If this Troubleshooting Guide does not resolve the problem,
contact your dealer or nearest Canon Service Center.
Normal Shooting
The power does not turn on.
Make sure that the batteries are installed in the correct orientation (p.14).
Make sure that the battery compartment cover is closed (p.14).
Replace the batteries with new ones.
Insert batteries into the flash unit, even when using an external power
source (p.68).
The MR-14EX II does not fire.
Insert the mounting foot into the camera's hot shoe all the way, slide the
lock lever to the right, and secure the control unit to the camera (p.15).
If the <G> indication remains displayed for 30 sec. or longer,
replace the batteries (p.14).
If the electrical contacts of the control unit or camera are dirty, wipe the
contacts (p.9) using a dry cloth.
The power turns off by itself.
The MR-14EX II's auto power off has activated. Press the shutter button
halfway, or press the test flash button (p.18).
Pictures are underexposed or overexposed.
If there is a highly reflective object in the picture, use FE lock (p.29).
If the main subject looks very dark or very bright, set flash exposure
compensation (p.27).
With high-speed sync, the faster the shutter speed, the lower the guide
number will be. Move closer to the subject (p.30).
Do not fire slave C directly pointing toward the main subject (p.44).
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