Errors/warnings
Description and potential causes
Functionality test not successful
Check solution has been used more
than three months after the bottle was
opened or is past its expiry date.
Check solutions not stored correctly.
Test Strips were not stored correctly or
have exceeded their expiry date.
Electronic error
inside the device.
Storage error
Solution
Repeat the functionality test with new
materials after checking the code. Follow
the instructions for performing the
functionality test.
Make sure that the target concentration
you have selected in the menu matches
the concentration of the Check Solution.
If the problem persists, please contact
the EKF Technical Support team.
Turn the device off and on again.
If the problem persists, please contact the
EKF Technical Support team.
Please contact the EKF Technical
Support team.
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