Answering System - Panasonic KX-TG5100M Operating Instructions Manual

Answering System

Problem
The Answering System is on,
but incoming messages are
not recorded.
" " is displayed
ALL MAILBOX FULL
and the ANSWER ON indicator
flashes rapidly, and no new
messages are recorded.
You cannot access a mailbox
from the base unit or the
handset.
You cannot access a mailbox
from a touch tone phone.
You cannot erase messages
in the mailbox.
When you play back
messages or you turn the
Answering System on, the unit
announces the wrong day.
Caller ID information is not
displayed during message
playback (p. 55).
For assistance, please call: 1-800-211-PANA(7262)
Cause & Remedy
• The recording time is set to "Greeting only".
Select "1 minute", "2 minutes" or "3 minutes"
(p. 22).
• Memory is full. Erase unnecessary
messages (p. 56).
• Memory is full. Erase unnecessary
messages (p. 56).
• If more than one other unit is in use, you may not
be able to access the mailbox. Try again later.
• If 2 other users are listening to messages, or
another user is listening to messages while the
Answering System is responding to a call, you
cannot access the mailbox. Try again later.
• Make sure you enter the correct remote code
(p. 59).
• If "Enter Mailbox password" is heard, Mailbox 2
or 3 has a password which must be entered
(p. 51).
• The Answering System may not respond if
the tones are too short to activate the unit.
Press each button firmly.
• The Answering System is off. Turn it on (p. 61).
• While another user is accessing the mailbox
or a caller is leaving a message in the
mailbox, you cannot erase messages in the
same mailbox.
• The date may be set incorrectly. Adjust the
date (p. 17).
• Caller ID information will not be displayed
– if a message is recorded by using [MEMO]
(p. 57),
– if a call is transferred to a mailbox, and the
caller leaves a message (p. 57), or
– if the Caller List is renewed and the Caller
List item is erased (p. 30).
Troubleshooting
73