Table of Contents
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Operating Instructions
5.8 GHz Digital Cordless Phone
KX-TG5428
Model No.
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Charge the battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.
For assistance, visit our website: http://www.panasonic.com for
customers in the U.S.A. or Puerto Rico.
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Table of Contents
Related Manuals for Panasonic KX-TG5428
Summary of Contents for Panasonic KX-TG5428
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Page 1: Operating Instructions
Charge the battery for 6 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com for customers in the U.S.A. or Puerto Rico. -
Page 2: Table Of Contents
Display language ....33 Telephone settings ....33 Dialing mode ....33 Flash time . - Page 3 FCC and other information ..47 Technical information ....50 Base unit ..... 50 Handset .
- Page 4 Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. Date of purchase (found on the bottom of the unit) Name and address of dealer Attach your purchase receipt here.
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Page 5: Introduction
Accessory information Included accessories To order replacement accessories, call 1-800-332-5368. TTY users (hearing or speech impaired users) can call 1-866-605-1277. No. Accessory items AC adaptor for base unit Telephone line cord Wall mounting adaptor Battery Handset cover Belt clip Additional/replacement accessories... -
Page 6: Important Safety Instructions
SAVE THESE INSTRUCTIONS CAUTION: Installation L Never install telephone wiring during a lightning storm. L Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. L Never touch uninsulated telephone... - Page 7 L Do not touch the plug with wet hands. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the unit and is easily accessible. Battery To reduce the risk of fire or injury to persons, read and follow these instructions.
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Page 8: For Best Performance
Introduction For best performance Base unit location/noise The base unit and handset use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the unit away from electrical appliances such as a TV, personal computer or another cordless phone. -
Page 9: Preparation
L The unit will not work during a power failure. We recommend connecting a standard telephone to the same telephone line or to the same telephone jack using the Panasonic KX-J66 T-adaptor. Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 5. -
Page 10: Battery Installation
If you subscribe to an xDSL service L Please attach a noise filter (contact your xDSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following: – Noise is heard during conversations. -
Page 11: Battery Charge
Battery charge Place the handset on the base unit for 6 hours before initial use. L The unit will beep once, the CHARGE indicator will light, and “Charging” will be displayed. L “Charge completed” is displayed when the battery has been fully charged. The CHARGE indicator will remain lit. -
Page 12: Battery Replacement
Preparation Battery performance After your Panasonic battery is fully charged, you can expect the following performance: Operation Operating time While in use Up to 5 hours (talking) While not in use Up to 11 days (standby) While using the Up to 3 hours... -
Page 13: Controls And Displays
Preparation Controls and displays Controls Base unit A Antenna B Charge contacts C CHARGE indicator D IN USE indicator E {HANDSET LOCATOR} For assistance, please call 1-800-211-PANA (7262). - Page 14 Preparation Handset A Speaker B Soft key C Headset jack D {C} (TALK) E Navigator key F {s} (SP-PHONE) G {*} (TONE) H {PAUSE}{REDIAL} I Ringer indicator Message indicator J Receiver K Display L {MENU} M {OFF} N {MUTE} {CLEAR} O {HOLD} P Microphone Q Charge contacts...
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Page 15: Display
Display Handset display items Displayed Meaning item Voice enhancer is on. Battery strength Soft keys The handset features 2 soft keys. By pressing a soft key, you can select the function displayed directly above it. L The functions displayed will vary depending on how you are using the unit. -
Page 16: Making/Answering Calls
Making/Answering Calls Making calls {PAUSE} {REDIAL} Lift the handset and press {C}. L “Talk” will be displayed. Dial the phone number. When finished talking, press {OFF} or place the handset on the base unit. Note: L “Line in use” is displayed when someone is talking on another phone. -
Page 17: Answering Calls
To make a call using the redial list The last 5 phone numbers dialed are stored in the redial list. Press {REDIAL}. L The last number dialed will be displayed. Press {V} or {^} repeatedly to display the desired number. L To delete the displayed number, press {CLEAR}. -
Page 18: Useful Features During A Call
L You can also turn this feature on or off by programming (page 32). L Depending on the condition and quality of your telephone line, this feature may emphasize existing line noise. If it becomes difficult to hear, turn this feature off. -
Page 19: Clarity Booster
{PAUSE} is pressed. Press repeatedly to insert longer pauses. Flash button Pressing {Flash} allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as Call Waiting. Example: Talk 00-00-20 KFlash Note: L To change the flash time, see page 33. -
Page 20: For Call Waiting Service Users
L The 1st call is put on hold while you answer the 2nd call. L To switch between calls, press {Flash}. Note: L Please contact your telephone company for details and availability of this service in your area. Temporary tone dialing (for... -
Page 21: Phonebook
Using the phonebook The handset phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers to the handset phonebook and search for phonebook entries by name. Adding items to the phonebook Press {Phonebook}. -
Page 22: Calling Someone In The Phonebook
Phonebook Calling someone in the phonebook Phonebook items can be searched for alphabetically by scrolling through the phonebook items. Press {Phonebook}. L For quick search, you can skip to step Press {Search}. 0-9=Name search dB=Scroll list Press {V} or {^} repeatedly to display the desired item. -
Page 23: Chain Dial Feature
Chain dial feature This feature allows you to dial phone numbers from the phonebook while you are on a call. Example: Using a long distance calling card 1 Dial from the phonebook: 1-800-012-3456 (Calling card access number). 2 When prompted, dial from the phonebook: 1234 (Calling card PIN). -
Page 24: Caller Id Service
Caller ID service. Caller ID features When an outside call is being received, the calling party’s name or telephone number will be displayed. Caller information for the last 50 different callers will be logged in the caller list, allowing you to return missed calls. -
Page 25: Caller List
L You can also select the ringer tone by pressing {1} to {7}, or {0} (“No Ringer ID”). Press {Save}, then press {OFF}. Light-up ID You can assign a different ringer indicator color to each caller in the phonebook. Select “Color1-Default” (Amber), “Color2”... -
Page 26: Editing A Caller's Phone Number Before Calling Back
Caller ID Service Note: L You can also press {Rcvd calls} to enter the caller list. L Calling back will not be possible if the caller information does not include a phone number. L In some cases, you may have to edit the number before dialing. -
Page 27: Storing Caller Information Into The Phonebook
Note: L The handset can remember up to 4 area codes to be edited. Phone numbers from the 4 most recently edited area codes will be automatically edited. L This feature will not be activated until edited numbers are called back. L If you move to another area, you can turn this feature off to erase previously edited area codes. -
Page 28: Voice Mail Service
Turn this feature off when: – You do not subscribe to Voice Mail service. – Your telephone company does not send Voice Mail tones. – Your phone is connected to a PBX. If you are not sure which setting is required, consult your telephone company. -
Page 29: Listening To Voice Mail Messages
Scroll to “Voice Mail” by pressing {V} or {^}, then press {>}. Scroll to “VM tone detect” by pressing {V} or {^}, then press {>}. Press {V} or {^} repeatedly to select “On” or “Off”. Press {Save}, then press {OFF}. Listening to Voice Mail messages The unit will let you know that you have... -
Page 30: Programmable Settings
Programmable Settings Guide to handset programming For your reference, a chart of all programmable functions is printed below. Details for each item can be found on the corresponding pages. To program, press {MENU}, press {V} or {^} to scroll through the menu, and press {>} or {Select} when the desired menu item or setting is displayed. -
Page 31: Ringer Settings
Ringer settings Handset ringer volume 4 levels (high/medium/low/off) are available. The default setting is HIGH. Press {MENU}. Scroll to “Ringer setting” by pressing {V} or {^}, then press {>}. Ringer setting Scroll to “Ringer volume” by pressing {V} or {^}, then press {>}. Ringer volume Press {V} or {^} repeatedly to select the desired volume. -
Page 32: Call Options
Programmable Settings Call options Auto talk When this feature is turned on, you can answer a call by lifting the handset off the base unit without pressing {C}. The default setting is OFF. Press {MENU}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. -
Page 33: Display Options
Press {V} or {^} repeatedly to select the desired setting. Press {Save}, then press {OFF}. Flash time The flash time depends on your telephone exchange or host PBX. You can select: “90ms” (milliseconds), “100ms”, “110ms”, “250ms”, “300ms”, “400ms”, “600ms”, or “700ms” (default). -
Page 34: Line Mode
Programmable Settings Note: L The setting should stay at 700 ms unless pressing {Flash} fails to pick up the Call Waiting call. L If the unit is connected via a PBX, certain PBX functions (call transferring, etc.) may not work correctly. Consult your PBX supplier for the correct setting. -
Page 35: Re-Registering The Handset
The handset can display the Internet address where you can download operating instructions for this product using your computer. Press {MENU}. Scroll to “Customer support” by pressing {V} or {^}, then press {>}. L “www.panasonic.com/support” will be displayed. Press {OFF}. -
Page 36: Programming Via Direct Commands
Programmable Settings Programming via direct commands You can also program most features using “direct commands”—special codes that take you directly to the feature you wish to program and allow you to select the desired setting. There is no need to scroll through the unit’s menus. Details of each feature can be found on the corresponding pages. - Page 37 Programmable Settings Note: L If you make a mistake or enter the wrong code, press {OFF} then start again by pressing {MENU}. For assistance, please call 1-800-211-PANA (7262).
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Page 38: Useful Information
The base unit can be mounted on a wall phone plate. Connect the AC adaptor. Tuck the telephone line cord inside the wall mounting adaptor (1). Connect the telephone line cord (2). Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base unit. - Page 39 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Connect the telephone line cord. Mount the unit, then slide it down. L Raise the antennas. To remove the wall mounting adaptor While pushing down the release levers (1), remove the adaptor (2).
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Page 40: Belt Clip
For assistance, please call 1-800-211-PANA (7262). Headset (optional) Connecting an optional headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 5 for compatible headsets and ordering information. To connect an optional headset to the handset L Model shown is KX-TCA86. -
Page 41: Error Messages
Error messages If the unit detects a problem, one of the following messages will be displayed on the handset. Display message Error!! No link to base. Move closer to base, try again. Phonebook full No items stored Please lift up and try again. -
Page 42: Troubleshooting
Register the handset again (page 35). L Confirm that the telephone line cord is connected (page L Disconnect the unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. -
Page 43: Making/Answering Calls, Paging
L Raise the base unit antennas. L Turn on the clarity booster feature (page 19). L If your unit is connected to a telephone line with xDSL service, we recommend connecting a noise filter between the base unit and the telephone line jack. -
Page 44: Caller Id
L If your unit is connected to a telephone line with xDSL service, we recommend connecting a noise filter between the base unit and the telephone line jack. -
Page 45: Battery Charge
L This product is not designed to make calls in the event of a power failure. We recommend connecting a standard telephone to the same telephone line in the event that emergency calls need to be made during a power failure (page 9). -
Page 46: Important Information About Subscription Services
If the Call Waiting Caller ID (CWID) feature does not function: L You may need to contact your telephone company to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). -
Page 47: Fcc And Other Information
The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). - Page 48 TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR.
- Page 49 Useful Information FCC RF Exposure Warning: This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. To comply with FCC RF exposure requirements the base unit must be installed and operated with its antenna located 20 cm or more between antenna and all person’s body (excluding extremities of hands, wrist and feet).
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Page 50: Technical Information
Useful Information Technical information Base unit Operating environment: 5 °C – 40 °C (41 °F – 104 °F) Frequency: 5.76 GHz – 5.84 GHz Dimensions: Approx. height 75 mm x width 185 mm x depth 119 mm (2 " x 7 Mass (Weight): Approx. -
Page 51: Warranty
Panasonic Services Company Customer Servicenter 4900 George McVay Drive Suite B Door #12 McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic Call Center at 1-800-211-PANA (7262). - Page 52 Useful Information Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of...
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Page 53: Customer Services
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com... -
Page 54: Index
H Handset locator: 20 Headset, optional: 40 Hold: 18 Installation AC adaptor: 9 Base unit: 9 Telephone line cord: 9 For assistance, please call 1-800-211-PANA (7262). K Key tone: 34 L LCD contrast: 33 Light-up ID: 25 Line mode: 34... - Page 55 Volume control Handset receiver: 16 Handset speaker: 16 W Wall mounting: 38 Warranty: 51 For assistance, please call 1-800-211-PANA (7262). Index...
- Page 56 L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.