Panasonic KX-TG5961AL Operating Instructions Manual
Panasonic KX-TG5961AL Operating Instructions Manual

Panasonic KX-TG5961AL Operating Instructions Manual

5.8 ghz expandable digital cordless phone

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Operating Instructions

5.8 GHz Expandable Digital Cordless Phone
KX-TG5961AL
Model No.
This unit is compatible with Caller ID. To use this feature, you must subscribe to
the appropriate service offered by your telephone service provider.
Charge the handset battery for 7 hours before initial use.
Please read these Operating Instructions before using the unit and save for
future reference.

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Summary of Contents for Panasonic KX-TG5961AL

  • Page 1: Operating Instructions

    Operating Instructions 5.8 GHz Expandable Digital Cordless Phone KX-TG5961AL Model No. This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your telephone service provider. Charge the handset battery for 7 hours before initial use.
  • Page 2: Table Of Contents

    Table of Contents Introduction Introduction..... . . 3 About these operating instructions ..4 Expanding your phone system ..6 Accessory information .
  • Page 3: Introduction

    Introduction Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer...
  • Page 4: About These Operating Instructions

    About these operating instructions Notable differences among KX-TG5961AL, KX-TGA590AL, and KX- TGA591AL These operating instructions can be used for the KX-TG5961AL. They also describe the operations related to these optional handsets. – KX-TG5961AL features a monochrome display handset (KX-TGA590AL). – KX-TGA591AL features a colour display handset with USB-support.
  • Page 5 Monochrome display model: KX-TGA590AL (included with KX-TG5961AL) 1 Using the soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. 2 Using the navigator key...
  • Page 6: Expanding Your Phone System

    Introduction Expanding your phone system You can expand the phone system by registering the following handsets and other devices to a single base unit: max. 8 Handsets and other devices: max. 8 5.8 GHz expandable digital cordless handset KX-TGA590AL (Monochrome display type) 5.8 GHz expandable digital cordless...
  • Page 7 Utility software. If you have not installed the GIGARANGE USB Utility software, refer to the included “Installation Guide for GIGARANGE USB Utility” for details. *3 Requires the 5.8 GHz expandable cordless camera KX-TGA593AL. KX-TGA590AL Same handset supplied with KX-TG5961AL Monochrome 1.4 inch Navigator key –...
  • Page 8: Accessory Information

    Introduction Accessory information Included accessories Accessory item AC adaptor for base unit Telephone line cord Wall-mounting adaptor Battery Handset cover Audio cable *1 The handset cover comes attached to the handset. Quantity...
  • Page 9 Rechargeable nickel metal hydride (Ni-MH) battery Headset Belt clip Note: L You can expand your phone system by registering additional compatible Panasonic units (page 6). GIGARANGE ® USB utility (Colour display models only) The CD-ROM included with KX-TGA591AL contains the GIGARANGE USB Utility.
  • Page 10: Important Safety Instructions

    Introduction Important safety instructions When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read all instructions carefully. 2. Follow all warnings and instructions marked on the product. 3.
  • Page 11 CAUTION: Installation L Never install telephone wiring during a lightning storm. L Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
  • Page 12: For Best Performance

    For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the product away from electrical appliances.
  • Page 13 L The product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C or greater than 40 °C. Damp basements should also be avoided. L The maximum calling distance may be shortened when the product is used in the following places: Near obstacles...
  • Page 14: Preparation

    Connect the telephone line cord until it clicks into the base unit (A) and telephone line socket (B). Connect the AC adaptor cord by pressing the plug firmly (C). L Use only the included Panasonic AC adaptor PQLV207AL. Note: L The AC adaptor must remain connected at all times.
  • Page 15: Setting Up The Handset

    Insert the battery (A), and press it down until it snaps into position (B). Then close the handset cover (C, D). Important: L Use only the rechargeable Panasonic battery noted on page 9. Battery charge Place the handset on the base unit for 7 hours before initial use.
  • Page 16 Preparation Battery level Battery icon Monochrome Colour display display models models *1 KX-TG5961AL/KX-TGA590AL *2 KX-TGA591AL Note: L When the battery needs to be charged, the handset beeps intermittently during use. Panasonic battery performance Battery Operation level While in use (talking)
  • Page 17: Controls

    Controls Base unit A Antenna B Speaker C {DIAL LOCK} D Charge contacts E {PAUSE} {REDIAL} F {RECALL} {CALL WAIT} G {MUTE} H {SP-PHONE} (Speakerphone) SP-PHONE indicator E F G H I MIC (Microphone) J Navigator key ({^} {V} {<} {>}) K {AUTO} {PROGRAM} L {CONF} (Conference) M {HOLD}...
  • Page 18 Preparation Monochrome display model: KX-TGA590AL (included with KX-TG5961AL) Handset A Speaker B Soft keys C Headset jack/Audio jack D {C} (TALK) E Navigator key ({^} {V} {<} {>}) F {s} (SP-PHONE) G {RECALL} {CALL WAIT} H Microphone I Charge contacts...
  • Page 19 Colour display model: KX-TGA591AL (optional) Handset A Speaker B Soft keys C Headset jack/Audio jack D {C} (TALK) E Joystick L {^} {V}: Push the joystick up or down. L {<} {>}: Push the joystick left or right. L Middle soft key: Push the centre of joystick.
  • Page 20: Displays

    Displayed Meaning item Dial lock is on. *1 Monochrome display models: KX-TG5961AL/KX-TGA590AL *2 Colour display models: KX-TGA591AL Handset menu icons When in standby mode, pressing {MENU} (middle soft key) on the handset reveals the main menu. From here you can access various features and settings.
  • Page 21: Display Setting

    Colour display models: KX-TGA591AL Menu icon Menu/feature Voice Mail Ringer setting Display setting Set date & time Initial setting Dial lock L Each menu icon on the left changes to the one on the right when selected. Handset screen saver (Colour display models only) Important: L Only KX-TGA591AL support this...
  • Page 22: Symbols Used In These Operating Instructions

    {1}, {2}, {1}. Press {^} or {V} to select the desired setting. Press {SAVE}, then press {OFF}. Monochrome display models (KX-TG5961AL/KX-TGA590AL): Press up or down on the handset navigator key. Colour display models (KX-TGA591AL): Push the joystick up or down.
  • Page 23: Setting The Unit Before Use

    Setting the unit before Important: L To programme features by scrolling through the display menus, see page 40. Date and time Set the correct date and time. Handset {MENU} (middle soft key) i {#}{1}{0}{1} Enter the current day, month, and year by selecting 2 digits for each.
  • Page 24: Making/Answering Calls

    Making/Answering Calls Making calls Using the handset Lift the handset and dial the phone number. L To correct a digit, press {CLEAR}. Press {C} or {CALL}. When you finish talking, press {OFF} or place the handset on the base unit or charger.
  • Page 25: Answering Calls

    Note: L A 3.5 second pause is inserted each time {PAUSE} is pressed. Press repeatedly to insert longer pauses. Using the base unit {SP-PHONE} Dial the phone number. When the other party answers, speak into the MIC. L Speak alternately with the other party. When you finish talking, press {SP- PHONE}.
  • Page 26: Useful Features

    Making/Answering Calls Using the base unit {SP-PHONE} Speak into the MIC. When you finish talking, press {SP- PHONE}. Adjusting the ringer volume Press {^} or {V} repeatedly to select the desired volume when in standby mode. L To turn the ringer off, press and hold {V} until the unit beeps.
  • Page 27 Mute While mute is turned on, you can hear the other party, but the other party cannot hear you. Handset To mute your voice, press {MUTE}. L To return to the conversation, press {MUTE} or {C}. Note: L {MUTE} is a soft key visible on the handset display during a call.
  • Page 28: Dial Lock

    Making/Answering Calls Call share This feature allows the handset and base unit to join an existing outside call. Handset To join the conversation, press {C} when the other extension is on an outside call. Base unit To join the conversation, press {SP- PHONE} when the handset is on an outside call.
  • Page 29 {DIAL LOCK} L If you entered the wrong password, the base unit beeps 3 times. Start again from step 1. Note for handset and base unit: L If you forget the password, consult your nearest Panasonic service centre. Making/Answering Calls...
  • Page 30: Phonebook

    GIGARANGE USB Utility application for more information. Adding items to the handset phonebook Monochrome display models: KX-TG5961AL/KX-TGA590AL {C} (right soft key) {ADD} Enter the name (max. 16 characters; page 32). i {OK} Enter the phone number (max. 32 digits).
  • Page 31 L If you select “No Light-upID” (default), the handset uses the ringer indicator colour you selected on page 45 when a call is received from that caller. Colour display models: KX-TGA591AL {C} (right soft key) {ADD} Enter the name (max. 16 characters; page 32).
  • Page 32 Phonebook L If you select “No Light-upID” (default), the handset uses the ringer indicator colour you selected on page 45 when a call is received from that caller. L To assign an image in “My pictures” as picture ID, you can copy it from your computer (refer to the help section of the GIGARANGE USB Utility application).
  • Page 33 Press {5} repeatedly to display the first phonebook entry starting with the initial “L” and go to step 3. L If there is no item corresponding to the letter you selected, the next item is displayed. Press {V} to select the desired item. Press {C} or {CALL} to dial the phone number.
  • Page 34: Chain Dial

    Copying handset phonebook items You can copy one or all of the phonebook items from the handset to the phonebook of a compatible Panasonic handset (KX- TGA590AL/KX-TGA591AL). Important: L Ringer ID and light-up ID for phonebook items are not copied.
  • Page 35: Base Unit Speed Dialler

    Base unit speed dialler You can assign one phone number to each of the 10 dial keys ({0} – {9}) on the base unit. Adding phone numbers to the speed dialler Important: L Before adding phone numbers, make sure the base unit is not being used. {PROGRAM} Enter the phone number (max.
  • Page 36: Caller Id Service

    Caller ID Service Using Caller ID service This unit is Caller ID compatible. To use Caller ID features (such as displaying caller phone numbers), you must subscribe to Caller ID service. Consult your service provider/telephone company for details. Caller ID features When an outside call is being received, the calling party’s telephone number is displayed.
  • Page 37: Talking Caller Id

    conversation will be interrupted or muted for a short period of time. This is not a fault of the product as these events are normal. L The tones are generated by your service provider/telephone company. Talking Caller ID This feature lets you know who is calling without looking at the display.
  • Page 38: Caller List

    Caller ID Service Picture ID (Colour display models only) Important: L Only KX-TGA591AL support this feature. This feature can help you identify who is calling by using different pictures for different callers stored in the handset phonebook (page 30). You can assign a different picture to each phonebook item.
  • Page 39: Storing Your Area Code

    Storing your area code We recommend storing your area code before using Caller ID (page 36). Calls from the same area will be recorded in the caller list without the area code. You do not have to remove it before calling back the caller or storing in the phonebook.
  • Page 40: Programming

    L This step may vary depending on the feature being programmed. {SAVE} i {OFF} Monochrome display models: KX-TG5961AL/KX-TGA590AL L When you find “*1” or “*2” in the following table, refer to the note below. *1 If you programme these settings using one of the handsets, you do not need to programme the same item using another handset.
  • Page 41 Main menu Ringer setting Phonebook Set date & time Initial setting Dial lock Sub-menu 1 Ringer volume Ringer tone Custom ring Ring colour – Date and time Time adjustment Dial lock Auto Intercom Talking CallerID Set area code LCD contrast Key tone Auto talk Set base unit...
  • Page 42 Programming Colour display models: KX-TGA591AL L When you find “*1” or “*2” in the following table, refer to the note below. *1 If you programme these settings using one of the handsets, you do not need to programme the same item using another handset. *2 Use either the handset or base unit to turn the dial lock on/off for all units at once (page 28).
  • Page 43 Main menu Initial setting Dial lock Sub-menu 1 Dial lock Auto Intercom Talking CallerID Set area code Key tone Auto talk Set base unit Set tel line Registration Set date & time Handset name – Programming Sub-menu 2 – – –...
  • Page 44 Programming Programming using the direct commands {MENU} (middle soft key) i {#} Enter the desired feature code. Enter the desired setting code. L This step may vary depending on the feature being programmed. {SAVE} i {OFF} Note: L In the following table, < > indicates the default setting. L If you make a mistake or enter the wrong code, press {OFF}, then start again from step Feature Auto talk...
  • Page 45 Feature Ring colour (Ringer indicator colour) Ringer tone (Handset) Ringer volume (Handset) Set area code Set dial mode Set line mode Set recall time Store VM access# Talking CallerID (Handset) Talking CallerID (Base unit) Time adjustment (Caller ID subscribers only) *1 If “System setting”...
  • Page 46 Programming *6 The recall time depends on your telephone exchange or host PBX. Consult your PBX supplier if necessary. You can access your service provider/telephone company “Call Waiting” service by having the recall time set at 100 ms, and then follow your service provider/telephone company “Call Waiting”...
  • Page 47: Customising Handset Ringer Tone And Display

    Customising handset ringer tone and display Handset ringer tone (for outside calls) You can change the ringer tone heard when an outside call is received. L You can record melodies for the handset ringer tone from an audio device (page 47).
  • Page 48 Programming Connect the handset to the audio device (such as a CD player or computer) using the included audio cable. Audio device Headphone output, line out, etc. Example: Audio cable L Handset shown is KX-TGA590AL. {MENU} (middle soft key) i {#}{1}{6}{6} “Record”...
  • Page 49 Erasing a melody Handset {MENU} (middle soft key) i {#}{1}{6}{6} “List” i {SELECT} Select the desired item. i {MENU} “Erase” i {SELECT} “Yes” i {SELECT} i {OFF} Note: L If the erased melody was used for the handset ringer tone (page 47), “Tone 1” (default) is used instead of that melody.
  • Page 50 Programming Handset wallpaper (Colour display models only) You can select the “wallpaper” pattern shown on the handset display in standby mode. There are 3 preset patterns. Important: L Only KX-TGA591AL support this feature. L You can also download original images from your computer.
  • Page 51 Viewing the handset memory status Handset {MENU} (middle soft key) i {#}{6}{7}{0} When finished, press {OFF}. Erasing melodies and images Handset {MENU} (middle soft key) i {#}{6}{7}{0} {MENU} Select the desired option. To erase “1 Custom ring” i only one {SELECT} i Select melody the desired item.
  • Page 52: Voice Mail Service

    Voice Mail Service Using Voice Mail service Voice Mail is an automatic answering service offered by your telephone service provider. After you subscribe to this service, the telephone service provider’s Voice Mail system will answer calls for you when you are unavailable to answer the phone or when your line is busy.
  • Page 53: Message Alert

    Press {OFF} when finished. Note: L If the handset still indicates there are new messages even after you have listened to all new messages, turn it off by pressing and holding {OFF} on the handset until the handset beeps. Voice Mail Service Message alert Message alert controls the message indicator on the handset once it turns on,...
  • Page 54: Multi-Unit Operation

    Multi-unit Operation Intercom Intercom calls can be made: – between the handset and base unit – between handsets Note: L If you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call with the handset, press {OFF}, then press {C}.
  • Page 55 Auto intercom/Room monitor This feature allows you to: – answer an intercom call without pressing any buttons on the handset. – listen to the sound in a room where the handset is located. Turning auto intercom on/off “Off” (Default): Turns this feature off. “On(Ringer On)”: When an intercom call is received, the handset rings 2 times then the speakerphone is automatically turned...
  • Page 56: Transferring Calls

    Multi-unit Operation Transferring calls Outside calls can be transferred between the handset and base unit, and between 2 handsets. Handset During an outside call, press {INTERCOM} to put the call on hold. Select the desired unit. i {CALL} Wait for the paged party to answer. L If the paged party does not answer, press {C} to return to the outside call.
  • Page 57: Conference Calls

    Conference calls The handset and base unit, or 2 handsets can have a conference call with an outside party. Handset During an outside call, press {INTERCOM} to put the call on hold. Select the desired unit. i {CALL} Wait for the paged party to answer. When the paged party answers, press {CONF} to make a conference call.
  • Page 58: Registering A Handset

    Multi-unit Operation Registering a handset The included handset and base unit are preregistered. If for some reason the handset is not registered to the base unit, register the handset. Important: L If you have already deregistered the handset, perform steps 2 and 3 only. Handset: {MENU} (middle soft key) i {#}{1}{3}{0}...
  • Page 59: Useful Information

    Wall mounting Tuck the telephone line cord inside the wall-mounting adaptor (A). Connect the AC adaptor and telephone line cord to the base unit (B). Insert the hooks on the wall-mounting adaptor into the holes (1) and (2) on the base unit.
  • Page 60 Useful Information Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Drive the screws (not included) into the wall using the wall-mount template (see below) as a guide. Mount the unit and slide it down into position. Connect the AC adaptor and telephone line cord to their respective outlets.
  • Page 61 Useful Information To remove the wall-mounting adaptor While pushing down the release levers (A), remove the adaptor (B).
  • Page 62: Additional Accessories

    Useful Information Additional accessories Headset (optional) Connecting a headset to the handset allows hands-free phone conversations. We recommend using the Panasonic headset noted on page 9. L Headset shown is KX-TCA86AL. L Handset shown is KX-TGA590AL. Note: L Only telecommunications compliance labelled headsets should be plugged into the headset jack on the handset.
  • Page 63: Error Messages

    Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Busy Dial locked Error!! Failed Incomplete Invalid. Please register to the base unit No items stored Cause/solution L The called handset or base unit is in use. L Privacy mode is on for the call you tried to join (page 28).
  • Page 64: Memory Full

    Useful Information Display message No link to base. Move closer to base, try again. Phonebook Memory full Please lift up and try again. Cause/solution L The handset has lost communication with the base unit. Move closer to the base unit, and try again. L Confirm that the base unit’s AC adaptor is plugged in.
  • Page 65: Troubleshooting

    Troubleshooting General use Problem The unit does not work. I cannot hear a dial tone. Programmable settings Problem While programming, the handset starts to ring. Battery recharge Problem I fully charged the battery, but 3 continues to flash, or 4 is displayed.
  • Page 66 L Dial lock is turned on. To turn it off, see page 28. L Make sure that an optional headset is connected properly (page 62). L We recommend using the Panasonic headset noted on page 9. L The called handset is too far from the base unit.
  • Page 67 Problem I cannot turn the clarity booster on. Caller ID Problem The handset does not display the caller’s phone number. Cause/solution L Another handset is already using this feature. Cause/solution L You have not subscribed to Caller ID service. Contact your telephone service provider/telephone company to subscribe.
  • Page 68: Instructions To Customer

    Useful Information Instructions to customer Installation Attached to this apparatus is an approval label. This label is evidence that it is a “Permitted Attachment” which has been authorised to be connected to your telephone service. Conditions relating to connection and operation of this Permitted Attachment are contained in Telecommunications General By-Law 220 (5).
  • Page 69 WARNING: This cordless telephone system does not incorporate provision for secrecy of conversations. Appropriately tuned radio equipment and other cordless telephone systems in close proximity may be used by a third party to monitor and possibly interrupt conversations in progress when this system is on radio operation.
  • Page 70: Specifications

    Useful Information Specifications General Operating environment Frequency Base unit Dimensions Mass (Weight) Power consumption Power output Power supply Handset Dimensions Mass (Weight) Power output Power supply Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. 5 °C –...
  • Page 71: Index

    Index A Answering calls: 25 Appearance (display colour): 46 Area code: 39 Audio cable: 47 Auto intercom: 55 Auto talk: 25 B Battery Charge: 15 Installation: 15 Level: 16 Performance: 16 Replacement: 15 Belt clip: 9, 62 Booster (Clarity booster): 27 C Call share: 28 Call waiting and Caller ID compatible: Caller ID service: 36...
  • Page 72 Index U USB adaptor: 6 USB cable: 9 V VE (Voice Enhancer): 27 Voice Mail access number: 52 Volume Base unit ringer: 26 Base unit speaker: 25 Handset receiver: 24 Handset ringer: 45 Handset speaker: 24 W Wall mounting: 59 Wallpaper: 50...
  • Page 73 Notes...
  • Page 74 Notes...
  • Page 75 Notes...
  • Page 76 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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