Panasonic KX-TG5230C Operating Instructions Manual
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Panasonic KX-TG5230C Operating Instructions Manual

5.8 ghz expandable cordless phone system
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5.8 GHz Expandable Cordless Phone System

Operating Instructions

KX-TG5230C
Model No.
Pulse-or-tone dialing capability
This unit is Call Display compatible. To display the caller's name and phone
number, you must subscribe to Call Display service.
PLEASE READ BEFORE USE AND SAVE.
Charge the battery for 6 hours before initial use.
For assistance, please call 1-800-561-5505 or visit us at www.panasonic.ca

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Summary of Contents for Panasonic KX-TG5230C

  • Page 1: Operating Instructions

    This unit is Call Display compatible. To display the caller’s name and phone number, you must subscribe to Call Display service. PLEASE READ BEFORE USE AND SAVE. Charge the battery for 6 hours before initial use. For assistance, please call 1-800-561-5505 or visit us at www.panasonic.ca...
  • Page 2 Thank you for purchasing your new Panasonic cordless telephone. Call Display, Call Waiting and Voice Mail service, where available, are telephone company services. After subscribing to Call Display this phone will display a caller’s name and phone number. Visual Call Waiting/Call Waiting Deluxe, which displays a second caller’s name and phone number while the user is on another...
  • Page 3 KX-TG5230C includes one handset and one base unit. You can expand the system by adding up to 3 accessory handsets, sold separately. A maximum of 4 handsets can be registered to the base unit. The model numbers of the accessory handsets are KX-TGA520C and KX-TGA523C.

  • Page 4: Table Of Contents

    Preparation For Best Performance ..6 Location of Controls ..7 Display ....10 Installation .
  • Page 5 Special Features ... . 55 Muting Your Conversation ..55 Call Privacy ....55 Using the PAUSE Button (For PBX Line/Long Distance Calls) .

  • Page 6: For Best Performance

    Battery charge The handset is powered by a rechargeable Nickel-Metal Hydride (Ni-MH) battery. Charge the battery for 6 hours before initial use (p. 12). Base unit location/Noise Calls are transmitted between the base unit and handset using wireless radio waves. For maximum distance and noise-free operation, the recommended base unit location is: Away from electrical appliances such as a TV, personal computer...

  • Page 7: Location Of Controls

    Location of Controls Base unit Charge Contacts (p. 13) Antenna (p. 6) Speaker CHARGE Indicator (p. 12) IN USE Indicator (p. 27) [CONF] (Conference) Button (p. 49) [HOLD] Button (p. 26) [SP-PHONE] (Speakerphone) Button and Indicator (p. 26) [ ] (TONE) Button (p. 60) [REDIAL/PAUSE] Button (p.
  • Page 8 Location of Controls Handset Back side Speaker Display (p. 10) Headset Jack (p. 63) [C] (TALK) Button (p. 23) [s] (Speakerphone) Button (p. 23) [ ] (TONE) Button (p. 60) [HOLD/INTERCOM] Button (p. 24, 43) [FLASH/CALL WAIT] Button (p. 56, 58, 60) Ringer/Message Alert Indicator (p.
  • Page 9 How to use the soft keys/navigator keys Handset soft keys SPIPRIVACY1 IN USE C I D P LAY Pressing the right soft key selects the Phone Book “ C ”. Pressing the left soft key reviews caller information in the Caller List “...

  • Page 10: Display

    Display “ ” functions as follows. IN USE Off (invisible) Flashing Flashing rapidly “SP” is shown when you are using the handset speakerphone. “ ” indicates Voice Enhancer mode is on (p. 25). “PRIVACY” indicates Call Privacy mode is on (p. 55). Other extension users cannot join your conversation.

  • Page 11: Installation

    Installation Connections Raise the antennas. • USE ONLY WITH Panasonic AC ADAPTOR PQLV1. • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) • If your unit is connected to a PBX which does not support Call Display and voice mail services, you cannot access those services.

  • Page 12: Installing The Battery In The Handset

    Installation Installing the Battery in the Handset Insert the battery (1) and press it down until it snaps into the compartment (2). Close the cover. To replace the battery: Press the notch on the cover firmly and slide it as indicated by the arrow.

  • Page 13: Battery Information

    A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY for information on how to recycle this battery Battery information After your Panasonic battery is fully charged, you can expect the following performance: Operation While in use (TALK) While not in use (Standby) While using the Clarity Booster feature (p.

  • Page 14: Programmable Settings

    Programmable Settings Programming Guidelines This unit has several programmable functions which can be selected from the function menu on the display (p. 15). The soft key works BACK as the Navigator key scrolls through the menu. How to select a function item from the menu Make sure the handset and base unit are not being used.

  • Page 15: Function Menu Table

    Function Menu Table You can use the following functions to customize your unit. See the corresponding pages for function details. • After pressing [MENU], you can also program menu items directly by pressing [0] to [9], [*] and [#] instead of using the soft keys (p. 67–68). Main menu Ringer setting p.

  • Page 16: Display Language

    Programmable Settings Display Language You can select either “English” or “Français” (French) as the display language. The factory preset is “English”. Press [MENU]. Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( Scroll to “Change language” by pressing [d] or [B], then press the soft key ( Press the soft key ( To change from English to French, press the...

  • Page 17: Dialing Mode

    Dialing Mode Handset If you have touch tone service, set the dialing mode to “Tone”. For rotary or pulse service, set to “Pulse”. The factory preset is “Tone”. Press [MENU]. Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( Scroll to “Set tel line”...

  • Page 18: Auto Talk

    Programmable Settings Auto Talk Handset The Auto Talk feature allows you to answer calls by simply lifting the handset off the base unit (or the charger, for accessory handset users, p. 3). You do not need to press [C] or [s]. The factory preset is OFF. Press [MENU].

  • Page 19: Base Unit Ringer Volume

    Press the soft key ( SAVE • If the handset ringer is turned off, the handset displays “Ringer off” while not in use. When there are new messages in your voice mailbox (p. 54), “Ringer off” is not displayed. • You can also adjust the ringer volume while an outside call is ringing. Press [d] or [B] while the handset is ringing.

  • Page 20: Ringer Tone

    Programmable Settings Ringer Tone You can set the handset and base unit ringers to use one of 7 ringer patterns for outside calls. “Tone 1” to “Tone 3” are bell ringer patterns. “Melody 1” to “Melody 4” are melody patterns. The factory preset is “Tone 1”. •...

  • Page 21: Base Unit Ringer Tone

    Base unit ringer tone Base Unit Make sure the base unit is not being used. Press [f] or [g]. • The base unit will ring using the current ringer tone. If the ringer volume has been turned off, the base unit will not ring (p. 19). Press [f] or [g] repeatedly to select the desired tone.

  • Page 22: Lcd Contrast

    Programmable Settings LCD Contrast There are 6 levels of LCD contrast. The factory preset is “level 3”. Press [MENU]. Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( Scroll to “LCD contrast” by pressing [d] or [B], then press the soft key ( Select the desired contrast by pressing [d] or [B].

  • Page 23: Making Calls

    Making Calls System capabilities (Operating more than one handset, p. 3) Up to 3 extensions (3 handsets or 2 handsets and the base unit) can operate at a time. The maximum operating number may decrease depending on the state of use. Using the Handset Press [C].

  • Page 24: To Redial The Last Number

    Making Calls To dial after confirming the entered number 1. Enter a phone number. 3334444| • If you misdial, press the soft key ). Enter the correct phone CLEAR number. • If a pause is required when dialing, press the soft key ( needed (p.

  • Page 25: Voice Enhancer Technology

    Voice Enhancer Technology Panasonic’s Voice Enhancer Technology clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand. Voice Enhancer Technology can be turned on or off. The factory preset is OFF.

  • Page 26: Using The Base Unit

    Making Calls Using the Base Unit Press [SP-PHONE]. • The indicator lights. Dial a phone number. • If you misdial, press [SP-PHONE] and start again from step 1. When the other party answers, speak into the MIC (microphone). To hang up, press [SP-PHONE]. •...

  • Page 27: Answering Calls

    Answering Calls When a call is received, the unit rings, “Incoming call” is displayed, and the Ringer/Message Alert indicator on the handset and the IN USE indicator on the base unit flash rapidly. Handset Press [C] or [s]. • You can also answer a call by pressing any button except [d], [B] or [OFF].

  • Page 28: Call Display Service

    Call Display Service This unit is compatible with Call Display services offered by your telephone company. If you subscribe to Call Display service, caller names and phone numbers will be displayed and recorded in the Caller List. How caller information is displayed and announced When a call comes in, the unit will ring and caller information will be received.

  • Page 29: Talking Call Display

    Talking Call Display To use this feature, you need to subscribe to Call Display service. For further information, please contact your telephone company. • The unit will announce the caller’s name as received from the telephone company. If the caller’s phone number is stored in the phone book with a name that is different from the name received from the telephone company, the name announced and the name displayed may be different.

  • Page 30: Talk Caller Id

    Call Display Service To turn the Talking Call Display feature on or off You can turn the Talking Call Display feature on or off for the handset and base unit separately. If this feature is turned off, the unit will not announce caller names. The factory preset is ON.

  • Page 31: Using The Caller List

    Using the Caller List This unit can record information for up to 50 different callers and store this information in the Caller List. Caller information is sorted by the most recent call to the oldest. When the 51 call is received, the information from the 1 deleted.

  • Page 32: Calling Back From The Caller List

    Using the Caller List What “√” means “√” indicates you have already viewed this caller information or answered the call. If the same caller calls again, the call entry with the “√” will be replaced with the new call entry. If a caller calls more than once The number of times the same caller called is displayed (“×2”...

  • Page 33: Editing The Caller's Phone Number

    Editing the Caller’s Phone Number You can edit a phone number in the Caller List by adding the long distance code “1” or removing its area code. Press the soft key ( Scroll to the desired caller by pressing [d] or [B]. Press the soft key ( until the number is shown in the desired format.

  • Page 34: Storing Caller Information In The Phone Book

    Using the Caller List Storing Caller Information in the Phone Book Caller names and phone numbers that are in the Caller List can be stored in the phone book. Press the soft key ( Scroll to the desired caller by pressing [d] or [B]. •...

  • Page 35: Phone Book

    Phone Book The handset can store up to 50 names and phone numbers in its phone book. You can make a call by selecting a name or number from the phone book, and copy phone book items from one handset to another (p. 40, 41). Storing Names and Numbers Press the soft key (C).

  • Page 36: Selecting Characters To Enter Names

    Phone Book Selecting characters to enter names Enter names using the dialing buttons. Press each button until the desired character is displayed. • Pressing each button selects a character in the order shown below. Keys Characters # & ’ ( ) ; , – . / 1 a b c A B C 2 d e f D E F 3 g h i G H I 4...

  • Page 37: Dialing From The Phone Book

    Dialing from the Phone Book Press the soft key (C). • The display shows the number of stored items. • You can press the soft key ( first item. Scroll to the desired item. To scroll down, press [d]. To scroll up, press [B]. Phone book items are sorted in the following order: Alphabet letters (Alphabetical)

  • Page 38: Chain Dial

    Phone Book Chain Dial Handset You can dial a combination of phone book or manual key pad entries while making a call. This feature can be used, for example, to first automatically dial a calling card access number that you have stored in the phone book, then manually or automatically dial your PIN and then automatically dial the destination number from the phone book.

  • Page 39: Editing An Item In The Phone Book

    Editing an Item in the Phone Book Press the soft key (C). Scroll to the desired item by pressing [d] or [B]. • To search for the item by initial, see page 37. Press the soft key ( Edit the name (p. 36), then press [d]. •...

  • Page 40: Copying Items In The Phone Book

    Phone Book Copying Items in the Phone Book (When the System Has Two or More Handsets) You can copy one or all phone book items between two handsets. The destination handset will save the items in its phone book. • If an outside call is received during the phone book copy, copying will stop. You will need to re-send the item(s) later.

  • Page 41: Copy All Items

    To copy all of the items in your phone book to another handset Make sure the destination handset is not in use. Press [MENU]. Scroll to “Copy phone book” by pressing [d] or [B], then press the soft key ( Scroll to “Copy all items”...

  • Page 42: Speed Dialer

    Storing Phone Numbers You can store up to 10 phone numbers in the base unit. The dialing buttons ([0] to [9]) function as memory stations. Make sure the base unit is not being used. Press [PROGRAM]. • The IN USE indicator flashes. Enter a phone number of up to 32 digits.

  • Page 43: Intercom

    Intercom Intercom calls can be made between a handset and the base unit, and between two handsets (when the system has two or more handsets, p. 3). You can page all handsets at once from the base unit, and announce the page to all handsets (Voice Paging, p.

  • Page 44: Answering Intercom Calls

    Intercom During an intercom call: • If you have difficulty hearing while using the speakerphone on the handset or base unit, decrease the speaker volume by pressing [d]. • If an incoming call is being received, you will hear two tones (incoming call tone, p.

  • Page 45: Voice Paging

    Voice Paging Base Unit The base unit user can make a voice announcement that is heard through the speakers of all handsets. • When 4 handsets are registered to the base unit, and if one handset user is in conversation using the Booster feature, 1 of the remaining 3 handsets will not receive the voice announcement.

  • Page 46: Transferring A Call

    Transferring a Call You can transfer an outside call to the base unit or a handset. Handset From the Handset: (1) During a call, press [HOLD/INTERCOM]. • The call is put on hold. (2) To page the base unit, press [0]. (3) Wait for the paged party to answer, then you can announce the transfer.
  • Page 47 Handset From a to another (when the system has two or more handsets) During a call, press [HOLD/INTERCOM], then page another handset by pressing its extension number ([1] to [4]). Wait for the paged party to answer, then you can announce the transfer.

  • Page 48: Quick Call Transfer

    Transferring a Call Quick call transfer You can transfer a call without waiting for the paged party to answer. Handset 1. During a call, press [HOLD/INTERCOM]. 2. Press the extension number ([0] for the base unit, [1] to [4] for the handset).

  • Page 49: Conference Calls

    Conference Calls While you are talking with an outside caller, the base unit user or a handset user can join the conversation and establish a conference call. Handset During a call, press [HOLD/ INTERCOM]. • The call is put on hold. To page the base unit, press [0].

  • Page 50: Room Monitor

    Room Monitor This feature allows you to monitor a room by using the intercom feature. For example, you can monitor a baby from different areas of the house. You can call the destination unit to monitor the room. The called unit will not ring. When the system has two or more handsets (p.
  • Page 51 To monitor with Handset The unit to be monitored must not be in use and the handset to be monitored must be off the base unit. Press [HOLD/INTERCOM], then press the soft key ( To call the base unit, press [0]. To call another handset, press its extension number ([1] to [4]).

  • Page 52: Voice Mail Service

    Voice Mail Service Voice mail is an automatic answering service offered by your telephone company. If you subscribe to this service, your telephone company’s voice mail system can answer calls for you when you are unavailable to answer the phone or when your line is busy.

  • Page 53: Setting Voice Mail (Vm) Tone Detection

    — your phone is connected to a business or office telephone system (PBX). See below to turn this setting on. If you are not sure which setting is required, consult your local telephone company or contact the Panasonic Customer Call Centre. Press [MENU]. Scroll to “Initial setting” by pressing...

  • Page 54: Listening To Voice Mail Messages

    Voice Mail Service Listening to Voice Mail Messages The unit will let you know that someone has left a new voice mail for you: (a) the VM indicator will flash on the base unit, (b) “Voice Mail” will be displayed on the handset, (c) “...

  • Page 55: Special Features

    • If the handset and base unit still indicate you have new messages even after you have listened to them, turn the voice mail indicators off by pressing and holding [OFF] until the handset beeps. “Voice Mail” will disappear and “ flashing but remains on the handset, and the Ringer/Message Alert indicator on the handset and the VM indicator on the base unit will go out.

  • Page 56: Using The Pause Button (For Pbx Line/Long Distance Calls)

    Special Features Using the PAUSE Button Handset Base Unit We recommend that you press the soft key [REDIAL/PAUSE] on the base unit if a pause is required for dialing with a PBX or to make a long distance call. • “ ”...

  • Page 57: Call Waiting Deluxe Service

    Call Waiting Deluxe Service This unit is compatible with the Call Waiting Deluxe service offered by your telephone company. • Availability varies by telephone provider. Contact your telephone company to confirm availability in your area. After subscribing, Call Waiting Deluxe service not only allows your handset to display the second caller’s information, but also offers you a variety of ways to deal with a second call (p.
  • Page 58 Special Features To use Call Waiting Deluxe Service You can choose from the options on the display as shown below. Display Ans (Answer) Hold Annc (Announcement) Fwd (Forward) Drop Conf (Conference) Return • Your telephone company may not offer all of the above options. Contact your telephone company for details.
  • Page 59 After selecting “Ans” (Answer) or “Hold”: You can choose one of the following options: “Return”—to return to the waiting call. “Drop”—to hang up the current call and answer the waiting call. “Conference”—to make it a conference call. 1. Press [FLASH/CALL WAIT] to display the option menu.

  • Page 60: Temporary Tone Dialing (For Rotary Or Pulse Service Users)

    Special Features Temporary Tone Dialing (For Rotary or Pulse Service Users) Press [*] (TONE) before entering access numbers which require tone dialing. • The dialing mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc. When you hang up, the dialing mode will return to pulse.

  • Page 61: Incoming Call Tone

    Incoming Call Tone During an intercom call (p. 43) or while using the Room Monitor feature, you can be informed of incoming calls by two tones. If this feature is turned on, incoming call tones will be heard for as long as the line is ringing.

  • Page 62: Key Tone

    Special Features Key Tone Handset You can select whether or not the handset keys will sound tones (key tone, confirmation tone, error tone). The factory preset is ON. Press [MENU]. Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( Scroll to “Key tone”...

  • Page 63: Belt Clip

    To attach the belt clip Optional Headset Connecting an optional headset to the handset allows hands-free phone conversation. Please only use a Panasonic KX-TCA86, KX-TCA91 or KX-TCA92 headset. Connecting an optional headset Open the headset jack cover and insert the headset plug into the headset jack as shown below.

  • Page 64: Wall Mounting

    Wall Mounting This unit can be mounted on a wall phone plate. Connect the AC adaptor. Tuck the telephone line cord inside the wall mounting adaptor (A). Connect the telephone line cord (B). Insert the hooks on the wall mounting adaptor into holes ( the base unit.
  • Page 65 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Connect the telephone line cord. Mount the unit, then slide it down. • Raise the antennas. To charge the handset battery: Place the handset on the base unit.
  • Page 66 Wall Mounting To remove the wall mounting adaptor While pushing down the RELEASE LEVERS (A) remove the adaptor (B). RELEASE LEVERS...

  • Page 67: Direct Commands

    Direct Commands Handset After pressing [MENU], you can also program menu items directly by pressing [0] to [9], [*] and [#] instead of using the soft keys. Menu item Command Ringer volume [1] [1] Ringer tone [1] [2] (Handset) Incoming call tone [1] [3] (Handset) Voice enhancer...
  • Page 68 Direct Commands Menu item Ringer tone (Base unit) Incoming call tone (Base unit) Room monitor (Base unit) Handset registration Handset deregistration [0] [0] [2] Talking Call Display (Base unit) During programming: When “ ” or “ SAVE settings. To exit programming, press [OFF]. •...

  • Page 69: Cancelling Registration/Re-Registration

    Cancelling Registration/Re-registration Cancelling the Handset Registration If you no longer need to use the handset or if you want to use the handset with a different base unit of the same model, it is necessary to cancel the handset’s registration from the current base unit. Only one handset can be cancelled at a time.
  • Page 70 [LOCATOR/INTERCOM/TRANSFER] on the base unit. • If “Wrong handset Refer to manual” is displayed, the handset you tried to register is for KX-TG6500C base unit, not the KX-TG5230C base unit included with this system. The accessory handsets for this base unit are KX-TGA520C and KX-TGA523C.

  • Page 71: If The Following Appears On Your Display

    If the Following Appears on Your Display... The following will be displayed when the unit needs your attention. Display message Recharge battery Charge for 6 HRS No link to base. Move closer to base and try again. Please lift up and try again.

  • Page 72: To The Base Unit

    • You may have registered one of your handsets to another base unit without deleting its registration to this base unit. Erase the handset’s registration from the base unit. For the KX-TG5230C base unit: (1) Press and hold [LOCATOR/INTERCOM/ TRANSFER] for 3 seconds, and (2) Press and hold the handset number [1] not want for 5 seconds.

  • Page 73: Troubleshooting

    Cause & Remedy • This handset is not for this base unit. This handset is for KX-TG6500C base unit, not the KX-TG5230C base unit included with this system. The accessory handsets for this base unit are KX-TGA520C and KX-TGA523C.
  • Page 74 Troubleshooting Problem Static, sound cuts in/out, fades. Interference from other electrical units. The base unit and/or handset does not ring. The handset display is blank. You cannot program any function items. While programming or searching, the handset or base unit starts to ring and the program/search stops.
  • Page 75 Problem You cannot redial. You cannot make long distance calls. The handset does not display the caller’s name and/or phone number. The handset and/or base unit does not announce the displayed caller’s name. Troubleshooting Cause & Remedy • If the last number dialed was more than 48 digits long, the number will not be redialed correctly.
  • Page 76 Troubleshooting Problem The handset and/or base unit does not announce the displayed caller’s name properly. The handset display exits the Caller List or phone book. “Recharge battery” is displayed, “ ” flashes, or the handset beeps intermittently. “Charge for 6 HRS” and “...

  • Page 77: Important Information

    TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near, or on top of, a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR.

  • Page 78: Safety Instructions

    Safety Instructions Take special care to follow the safety suggestions listed below. Safety 1) The unit should be connected to a power supply only of the type described in the operating instructions or as marked on the unit. 2) When left unused for a long period of time, the base unit should be unplugged from the household AC outlet.

  • Page 79: Specifications

    If there is any trouble, disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the specified authorized Panasonic Factory Servicentres. If the known working phone does not operate properly, consult your telephone company.

  • Page 80: Warranty

    5770 Ambler Drive, Mississauga, Ontario L4W 2T3 PANASONIC PRODUCT—LIMITED WARRANTY Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a period as stated below from the date of original purchase.

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