Lexmark 18M0410 User Manual page 199

Troubleshoot a problem
Poor copy quality
Action
Step 1
a
Clean the scanner glass and the ADF glass with a damp, soft,
lint‑free cloth. If your printer has a second ADF glass inside the
ADF, then also clean that glass.
For more information, see
142.
b
Make sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
c
Copy the document or photo.
Is the copy quality satisfactory?
Step 2
a
Check the quality of the original document or photo.
b
Adjust the scan quality settings.
c
Copy the document or photo.
Is the copy quality satisfactory?
Jagged image or text when scanning from the ADF
Action
a
Load 50 sheets of clean, plain paper into the ADF.
Note: The plain paper helps clean or remove dust and other
coating from the ADF feed rollers.
b
From the control panel, press
c
Load an original document into the ADF.
d
Scan the document.
Do jagged images or texts appear on the output?
"Cleaning the scanner" on page
.
Yes No
The problem is Go to step 2.
solved.
The problem is Contact
solved. support.
Yes No
Contact customer The problem is
support. solved.
199
customer