Lexmark X63 User Manual
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Lexmark X63 User Manual

Lexmark X63 User Manual

Lexmark x63: user guide
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Table of Contents

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See also: Service Manual
Basics
Copying
Printing
Scanning
Faxing
Troubleshooting
Index
Edition: July 2001
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to
the information herein; these changes will be incorporated in later editions. Improvements or changes in the
products or the programs described may be made at any time.
Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740
West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark
International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ.
Lexmark may use or distribute any of the information you supply in any way it believes appropriate without
incurring any obligation to you. You can purchase additional copies of publications related to this product by calling
1-800-553-9727. In the United Kingdom and Eire, call 0628-481500. In other countries, contact your point of
purchase.
References in this publication to products, programs, or services do not imply that the manufacturer intends to
make these available in all countries in which it operates. Any reference to a product, program, or service is not
intended to state or imply that only that product, program, or service may be used. Any functionally equivalent
product, program, or service that does not infringe any existing intellectual property right may be used instead.
Evaluation and verification of operation in conjunction with other products, programs, or services, except those
expressly designated by the manufacturer, are the user's responsibility.
© Copyright 2001 Lexmark International, Inc.
All rights reserved.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the
Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and
Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc.,
Lexington, KY 40550.
Lexmark X63
Edition

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  • Page 1 International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Scanning Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727.

  • Page 2: Safety Information

    Refer service or repairs, other than those described in the manual, to a professional service person. Printing • Use only Lexmark replacement parts to maintain the safety of this product. • Do not use the fax function during a lightning storm. Scanning Warning In the text of this book, a warning indicates possible machine damage or loss of data.

  • Page 3: Electronic Emission Notices

    The Lexmark™ X63 All-In-One complies with the limits for a Class B digital device, pursuant Printing to Part 15 of the FCC Rules. The Lexmark X63 has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject...
  • Page 4 To assure compliance with FCC regulations for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 12A2405 for USB attach. Use of Scanning a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

  • Page 5: Telecommunications Notices

    If advance notice is not practical, the telephone company will notify the customer Index as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes to its facilities, Lexmark X63 Edition...
  • Page 6 If trouble is experienced with this equipment, and you cannot correct the problem, please contact Lexmark International, Inc. for repair and warranty information. If the trouble is causing harm to the telephone network, the telephone company may request you to Printing disconnect the equipment from the network until the problem is resolved.

  • Page 7: Energy Star

    Companies participating in this program introduce products that power down when they are Scanning not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program. As an ENERGY STAR Partner, Lexmark International, Inc. has determined that this product Faxing meets the ENERGY STAR guidelines for energy efficiency.
  • Page 8 Select the pages you want to print, and then click OK. Index • To view notices or safety information click information. Edition to view edition information. Print Properties to print this guide. Make sure Landscape is selected. Lexmark X63 Electronic emission notices Safety Home...
  • Page 9 Basics Congratulations on the purchase of your Lexmark™X63 All-In-One. You can scan, print, copy, and fax documents using your operator panel and the All-In-One software. Copying Printing Scanning Faxing Troubleshooting Index • Using the operator panel • Using the menus •...

  • Page 10: Using The Operator Panel

    Faxing The table identifies the operator panel parts and their functions: Troubleshooting Index Press: Menu Scroll through available features on the display. Setup Access the system setup, maintain your cartridges, and print reports. Initiate sending a fax. Lexmark X63 Basics...
  • Page 11 Add a three-second pause when dialing or dial the last number called. Stop/Cancel Stop a fax, copy, scan, or print job or clear an incorrect value on the display. Start Start an action, such as faxing. Speed Dial Access the Speed Dial menu. Lexmark X63 Basics...

  • Page 12: Using The Menus

    Index Print report Maintenance • Fax confirm • Cartridge clean • Transmit log • Cartridge align • Receive log • Scanner init • Speed dial list • Self test Lexmark X63 Basics Paper size • A4 • Letter • Legal...
  • Page 13 • Off • Quick • Forward • Print/forward Auto Journal Dial Mode • Yes • Tone • No • Pulse Lexmark X63 Basics Fax receive mode • ANS/FAX • FAX • TEL Default settings • Fax type • Fax resolution •...
  • Page 14 • 75% • Custom Fax type Fax resolution • Black • Fine • Black Photo • Superfine • Color Lexmark X63 Basics Fax memory Xmit • Yes • No Copy collate Copy paper type • On • Plain • Off •...

  • Page 15: Using The Scan & Copy Control Program

    Note: You can collate your document by pressing options in the Copy menu only when you select Black Quick, Black Normal, or Black Photo. Programs Lexmark X63 Set the number of copies to print, from 1 to 99. Scroll and select the size of your output.
  • Page 16 Scan an image or document and attach it to a new e-mail message. Scan an image or document into the selected image editing or word processing program. Scan an image or document and save it as an image or text file. Lexmark X63 Basics...
  • Page 17 Choose and configure any application on your computer for the Send to Application button. Select the language you want the Optical Character Recognition (OCR) to use. • Remove a halftone pattern in the background of a scanned image. • Enable and set the sharpen level of an image. Lexmark X63 Basics...
  • Page 18 Faxing Cartridges Troubleshooting Index Programs Lexmark X63 • Monitor the status of your print job. • Cancel your print job. • Print a test page. • View your ink levels. • Enable or disable various software functions, such as Sound Effects and Buffer Mode.
  • Page 19 • Align cartridges for best quality. • Clean the nozzles. • View cartridge part numbers and order supplies directly from the Lexmark Web site. • Control how and when the Control Program displays. • Disable the printer shortcut. Lexmark X63...

  • Page 20: Loading The Paper

    Place the paper against the right side of the paper support with the print side facing you. Squeeze and slide the paper guide to the right until it rests against the left edge of the Printing paper. Scanning Faxing Troubleshooting Index Note: Do not force the paper into the printer. Lexmark X63 Basics...

  • Page 21: Loading Specialty Paper

    • The cards are loaded vertically against the right side of the paper support. • The paper guide rests against the edge of the cards. • The glossy or coated side is facing you. • The paper guide rests against the edge of the photo paper. Lexmark X63 Basics...
  • Page 22 • The paper guide rests against the edge of the paper. • You read the loading instructions on the iron-on packaging. • The print side (blank side) is facing you. • The paper guide rests against the edge of the iron-on transfers. Lexmark X63 Basics...

  • Page 23: Replacing The Cartridges

    Pull the operator panel toward you, and then open the cartridge access door. Scanning Faxing Troubleshooting Index The cartridge carrier moves to the loading position, unless the printer is busy. Color High Yield Black 15M0120 12A1975 Operator panel Lexmark X63 Basics High Yield Color Photo 15M0125 12A1990 Cartridge access door...
  • Page 24 Install the new or replacement cartridges. Faxing Troubleshooting Index If you are installing new cartridges, remove only the sticker and transparent tape on the bottom of the cartridges. Warning: Do not touch the gold contact area of the cartridges. Lexmark X63 Basics...
  • Page 25 Close the cartridge access door, and then close the operator panel. Index From the operator panel, press Options to select which cartridges were changed. Insert the cartridges into the carrier. Push back firmly on the cartridges until they snap securely into place. Lexmark X63 Basics...

  • Page 26: Aligning The Cartridges

    Press Options until Cartridges Align appears. Press Start. Index Note: If you installed a new cartridge, an alignment page prints. Select the pattern that comes closest to forming a straight line. Continue with the next section. Using the Print Program. Lexmark X63 Basics...
  • Page 27 For each alignment group on the test page, find the number that comes closest to forming a straight line. Troubleshooting Use the keypad buttons to enter the number you selected from the test page. You must use two digits for each number. For example, 05, 09, 12, 20. Press Start. Index Lexmark X63 Basics...
  • Page 28 Printing with only one of the print cartridges in the printer may cause printer problems. Lexmark’s printer warranty does not cover repair of failures or damage caused by a refilled Faxing cartridge. Lexmark does not recommend use of refilled cartridges. Refilling cartridges can affect print quality and cause damage to the printer.
  • Page 29 Basics The following section includes information about: Copying Printing Scanning Faxing Troubleshooting Index • Loading a document • Copying a document • Customizing copy settings • Using special copy features • Creating posters Lexmark X63 Copying...

  • Page 30: Loading A Document

    When copying, scanning, or faxing documents using your All-In-One, make sure: – Scanning – – Faxing Troubleshooting Index Your document is at least 3.0 in. long and 5.5 in. wide. You remove all staples and paper clips. You let ink and correction fluid dry completely. Lexmark X63 Copying...

  • Page 31: Copying A Document

    Troubleshooting You can make additional changes to your document before copying. Click Start Index Click File document. necessary. Programs Lexmark X63 Setup. Lexmark X63 Copying Using the computer: 1 Load your document. For help, see Loading a document. 2 Make sure you have installed the All-In-One software.

  • Page 32: Using Special Copy Features

    From the Fit to Page area, scroll and select Poster, Clone, or Autofit. To select the collate feature, click the Paper Type/Print Quality button and select the Paper tab. Faxing Poster Troubleshooting Index Programs Lexmark X63 Scan & Copy Control Program. Prints an Original image on multiple pages. Lexmark X63...
  • Page 33 Prints multiple copies of a multipage document so pages 1 through 3 of copy one print, pages 1 through 3 of copy two print, and so on. Note: Other features may be available. Lexmark X63 Copying 3 images 4 images...

  • Page 34: Creating Posters

    Click Copy. Faxing Troubleshooting Index Programs Lexmark X63 Note: Select Show Crop Marks if you want to print markers that show you where to easily trim (crop) the unwanted white space from the edges of the paper. Lexmark X63 Copying...
  • Page 35 For example, trim the white edges from the top and left sides of each page. Printing Scanning Arrange the pages so that every trimmed edge overlaps an untrimmed edge (the white edge). Faxing Tape the back of the pages together. To complete your poster, trim any remaining white edges. Troubleshooting Index Lexmark X63 Copying...
  • Page 36 Basics The following section includes information about: Copying Printing Scanning Faxing Troubleshooting Index • Printing a document • Customizing print settings • Customizing print settings for specialty paper • Creating projects Lexmark X63 Printing...

  • Page 37: Printing A Document

    Troubleshooting Open the application File menu. Choose Print (or Printer) Setup. Index In the Printer Setup dialog box, click Properties, Options, or Setup (depending on the application). Lexmark X63 Printing...
  • Page 38 • Collate your document. Select • A color setting. • A type of paper. • A print quality setting. • Web Smoothing to print clearer images from the Internet. • The Allow pages to dry option. • The default settings. Lexmark X63 Printing...
  • Page 39 Note: Click the Help button on any tab in the Printer Properties to access the printer driver Help. Select • A printer. • Which pages to print. • The number of copies. Print • Frames. • All linked documents. • A table of links. Lexmark X63 Printing...
  • Page 40 • The Dry Time Delay option. • The Two-Sided Printing option. • The binding option. • The Print Instruction Sheet option. Note: Click the Help button on any tab in the Printer Preferences to access the printer driver Help. Lexmark X63 Printing...
  • Page 41 Quality, Advanced, General, Details, and Color Management. Each tab has settings for Scanning operating the printer and its software. Click this tab: Faxing Job Finishing Troubleshooting Index Settings Printers. Print • Handouts. • Posters. • Booklets. • Two-sided documents. Lexmark X63 Printing...
  • Page 42 • Web Smoothing to print clearer images from the Internet. • The Allow pages to dry option. • The default settings. Adjust • Halftone settings. • Image settings. • Add a comment. • Insert a separator page. • Print a test page. Lexmark X63 Printing...
  • Page 43 Preferences to access the printer driver Help. Select • A paper size. • A media type. • A print quality. • A paper orientation. • The Reverse Order Printing option. • The number of copies to print. • The Collate Copies option. Lexmark X63 Printing...
  • Page 44 • The Dry Time Delay option. • The Two-Sided Printing option. • The binding option. • The Print Instruction Sheet option. Note: Click the Help button on any tab in the Printer Preferences to access the printer driver Help. Lexmark X63 Printing...
  • Page 45 From the Paper Type area, select Greeting Card Stock. Document/Quality From the Paper Type area, select Iron-On Transfer. or Page Setup Note: We recommend printing an image on plain paper before printing it on an iron-on transfer. Lexmark X63 Printing...
  • Page 46 Select Normal Print Quality Note: When printing transparencies, remove each transparency as it exits the printer and let it dry before stacking. Document/Quality From the Paper Type area, select Coated Paper. or Page Setup Lexmark X63 Printing printer and let it dry before...

  • Page 47: Creating Projects

    Click the Paper tab to select the page size and orientation. Click the Job Finishing tab to select Two-sided printing. Select a binding edge. To print paper reloading instructions, select the option on the screen that prints reloading instructions. Click OK. Lexmark X63 Printing...
  • Page 48 From the application File menu, select Print. Customize Printer Properties for handouts. Troubleshooting Index Open Printer Properties. For help, see page 29. Click the Paper tab to select the page orientation and document size. Click the Job Finishing tab and select: Lexmark X63 Printing...
  • Page 49 If you format your handouts to print on one side of each page, return to normal printing. If you format your handouts for two-sided printing, continue printing the second side of your handouts. For help, see page 39. Lexmark X63 Printing...

  • Page 50: Printing A Booklet

    Note: A bundle is any number of sheets of paper folded together. When printing with a heavier paper stock, select a smaller number of Sheets Per Bundle. Select the option on the screen that prints reloading instructions. Click OK. Lexmark X63 Printing...
  • Page 51 After the first side of your booklet is finished printing, the software prompts you to reload the paper. Note: For help reloading and printing two-sided documents, see page 39. Click OK. Note: To return to normal printing, see page 40. Assemble your booklet. Lexmark X63 Printing...
  • Page 52 From the Document/Quality tab, select the Document Type, Paper Type, and Print Quality for your document. Faxing From the Paper tab, select the Paper Size and orientation for your document. Click OK. Troubleshooting Click OK. Index Note: You can also personalize other items suitable for iron-on transfers. Lexmark X63 Printing...
  • Page 53 Faxing Quality for your document. From the Paper tab, select the Paper Size and orientation for your document. Click OK. Troubleshooting Click OK. Index Note: You may want to print your award or certificate on card stock. Lexmark X63 Printing...
  • Page 54 From the Document/Quality tab, select the Document Type, Paper Type, and Print Quality for your document. Scanning From the Paper tab, select the Paper Size and orientation for your document. Click OK. Click OK. Faxing Troubleshooting Index Lexmark X63 Printing...
  • Page 55 From the Paper tab, select the Paper Size and orientation for your document. Click OK. Faxing Click OK. Fit the image to the specified object, cutting away any excess. Troubleshooting Attach the image to the object. Index Lexmark X63 Printing...
  • Page 56 Basics The following section includes information about: Copying Printing Scanning Faxing Troubleshooting Index • Scanning a document • Customizing scan options • Using special scan features • Personalizing business cards, letterhead, and envelopes • Calibrating the scanner Lexmark X63 Scanning...

  • Page 57: Scanning A Document

    Select the type of file to scan to. Click Send. Troubleshooting Customizing scan options Index You can customize scan settings using the Scan & Copy Control Program (see Scan & Copy Control Loading a document. Programs Program). Lexmark X63 Scanning Lexmark X63 Scan Using the...

  • Page 58: Using Special Scan Features

    • Scanning to an application • Scanning to the clipboard of your Windows system Index Setup. Note: For previewing scans each time you scan, check the box Show preview screen (TWAIN) before scan. Lexmark X63 Scanning Programs Lexmark X63 Scan...
  • Page 59 Loading a Setup Scan tab to customize the settings. Note: Your e-mail software must support MAPI (Messaging Application Program Interface). Loading a Setup Scan tab to customize the settings. Lexmark X63 Scanning document. Programs Lexmark X63 Scan document. Programs Lexmark X63...

  • Page 60: Scanning To An Application

    Select the software application you want to scan to, and then click Send. Troubleshooting You can now edit the document in the word processing program. Scanning to an application Index Load the document. For help, see Loading a document. Programs Loading a document. Lexmark X63 Scanning Lexmark X63 Scan...
  • Page 61 Faxing Click the Scan to Application button. From the application list, select Clipboard. Troubleshooting From the file type list, select the file type. Click Send. Index Programs Loading a document. Programs Lexmark X63 Scanning Lexmark X63 Scan Lexmark X63 Scan...
  • Page 62 From the Document/Quality tab, select the Document Type, Paper Type, and Print Troubleshooting Quality for your document. From the Paper tab, select the Paper Size and orientation for your document. Click OK. Index Click OK. Loading a document. Lexmark X63 Scanning Programs Lexmark X63 Scan...

  • Page 63: Calibrating The Scanner

    Press Menu until MAINTENANCE appears on the top line of the display. Press Options until SCANNER INIT appears on the bottom line. Scanning Press Start. Faxing Troubleshooting Index Note: The initializing of the scanner calibration takes approximately one minute. Lexmark X63 Scanning...
  • Page 64 • Using advanced fax features • Using the Speed Dial menus • Using the Speaker • Receiving a fax automatically • Using the fax forwarding feature • Using the Fax Setup Utility • Setting up your All-In-One with equipment Lexmark X63 Faxing...

  • Page 65: Faxing A Document

    You remove all stapes and paper clips. • You let ink and correction fluid dry completely. Printing Load your document, for help, see Press FAX. Scanning Press the keypad buttons to enter a fax number. Press Start. Faxing Troubleshooting Index Loading a document. Lexmark X63 Faxing...

  • Page 66: Using Advanced Fax Features

    Color Fax a document where color is important. Note: You can fax only one color document at a time. Standard Fax a document where speed is most important. Fine Fax a document where resolution is more important. Lexmark X63 Faxing...
  • Page 67 Scanning Faxing Troubleshooting Index Options: Super Fine Fax a document where resolution is most important. Dark to light Change how light or dark your fax will print. Scan your documents into memory before faxing. Fax documents automatically. Lexmark X63 Faxing...
  • Page 68 Press Options to view programmed fax numbers or press the keypad buttons to enter the Speed dial number associated with the name you want to fax to. Press Start. Index Programs Lexmark X63 Scan & Copy Control Program. Setup. Loading a document.

  • Page 69: Using The Speaker

    Note: You can adjust the volume control by pressing Speaker, and then press Menu until Speaker Volume appears. Select the desired volume using Options on the operator panel. Note: Speaker is not available when faxes are waiting for automatic redial. Lexmark X63 Faxing document.

  • Page 70: Receiving A Fax Automatically

    Connects your All-In-One with an answering machine to automatically receive both incoming voice messages and faxes. Manually receives faxes by pressing either *9* on your telephone keypad or by pressing Start twice on your All-In-One operator panel. Lexmark X63 Faxing...
  • Page 71 The All-In-One detects the ring pattern it has learned and automatically answers all incoming Troubleshooting faxes on the second ring. All other ring patterns are ignored. Index Note: DRPD now appears as a fourth fax receive mode in the operator panel menu. Lexmark X63 Faxing...
  • Page 72 Enter the starting month, day, hour, and minute you want Fax Forwarding to begin. If you want to begin immediately, press Start. Enter the ending month, day, hour, and minute you want Fax Forwarding to end. If you return from your trip early, you can cancel it. Troubleshooting Index Lexmark X63 Faxing...
  • Page 73 Basics Canceling fax forwarding Press Setup. Copying Press Menu until FAX FORWARDING appears on the display. Press Options until OFF appears on the bottom line of the display. Printing Press Start. Scanning Faxing Troubleshooting Index Lexmark X63 Faxing...

  • Page 74: Using The Fax Setup Utility

    Speed Dial Troubleshooting About Index Programs Lexmark X63 Fax Setup Utility. • Add your name and fax number to the top of outgoing faxes. • Control how the fax answers incoming calls. • Select the paper size for faxes. • Reduce incoming faxes so they fit on the selected paper size.

  • Page 75: Connecting A Telephone

    Connect the other end of the telephone line to the EXT port on the All-In-One. Troubleshooting Connect another telephone line from the LINE port on the All-In-One to the telephone wall jack. Index Use one of the following modes: Lexmark X63 Faxing...
  • Page 76 Connect the other end of the telephone line to the telephone wall jack. Connect another telephone line from the LINE port on the All-In-One to the telephone Faxing wall jack. Use one of the following modes: Troubleshooting Index Lexmark X63 Faxing...
  • Page 77 Connect the answering machine to the EXT port on the All-In-One. Faxing Connect another telephone line from the LINE port on the All-In-One to the telephone wall jack. Use one of the following modes: Troubleshooting ANS/FAX Index Lexmark X63 Faxing...
  • Page 78 Connect the other end of the telephone line to the computer modem. Connect the computer modem to the EXT port on the All-In-One. Faxing Connect another telephone line from the LINE port on the All-In-One to the telephone wall jack. Use one of the following modes: Troubleshooting Index Lexmark X63 Faxing...
  • Page 79 Connect the answering machine to the computer modem. Faxing Connect the computer modem to the EXT port on the All-In-One. Connect the other provided telephone line from the LINE port to the telephone wall jack. Troubleshooting Use one of the following modes: Index ANS/FAX Lexmark X63 Faxing...

  • Page 80: Troubleshooting

    The paper is loaded correctly. If you are still experiencing a problem, click the topic that matches the problem you are Faxing having. Troubleshooting Index • General problems • Fax problems • Error messages • Cartridge maintenance Lexmark X63 Troubleshooting...

  • Page 81: General Problems

    • Make sure the sticker and tape are removed from the bottom of the print cartridges. • Use an undamaged USB cable. • The print cartridge may be out of ink. • Make sure you select the All-In-One as the default printer. Lexmark X63 Troubleshooting...
  • Page 82 Enable Buffer mode from the Options tab. 1 From the Print Control Program, click the Options tab. 2 Choose the Enable Buffer Mode option. Lexmark X63 Troubleshooting...
  • Page 83 • Select Photo or Max Photo from the Document/Quality tab of Printer Properties, Printing Preferences, or the Scan & Copy Control Program. • Align the cartridges. For help, see • Clean the print nozzles. For help, see nozzles. Lexmark X63 Troubleshooting Aligning the cartridges. Cleaning the cartridge...
  • Page 84 Printing Preferences, or from the Scan & Copy Control Program. • The paper is straight and unwrinkled. • You select the appropriate quality for the paper type. • You may need to clean the cartridge nozzles. For help, see Cleaning the cartridge nozzles. Lexmark X63 Troubleshooting Aligning the...
  • Page 85 – 3.37 mm (0.133 in.) each for A4 size paper. – 6.35 mm (0.25 in.) each for all paper sizes except A4 • Top margin: – 1.7 mm (0.067 in.) • Bottom margin: – 16.51 mm (0.65 in.) Lexmark X63 Troubleshooting...
  • Page 86 • Remove each page as it exits the printer and let it dry completely before stacking. • Use transparencies or photo papers designed for an inkjet printer. Lexmark X63 Troubleshooting Cleaning the cartridge Wiping the cartridge Cleaning the cartridge...
  • Page 87 Printer Properties, Printing Preferences, or in the Scan & Copy Control Program. The print settings may be incorrect. For help, see settings. Printed pages have alternating bands of light and dark print (intermittent printing). Lexmark X63 Troubleshooting Customizing print...

  • Page 88: Fax Problems

    • Make sure the document is not wrinkled or folded and is not too thick or too thin. • Make sure that the operator panel is firmly closed. • Make sure the document is loaded far enough into the All-In-One for the operator panel to display DOCUMENT LOADED. Lexmark X63 Troubleshooting...
  • Page 89 • Run a printer self test to be sure the cartridge nozzles are clean. • The machine sending you a fax may have a dirty scanner bed. • Check the telephone line for noise. The machine sending you a fax may have had a temporary document jam. Lexmark X63 Troubleshooting...
  • Page 90 The fax machine you are dialing may be turned off, out of paper, or cannot answer incoming calls. You may have selected the wrong paper size setting. See the specialty paper section. From the Fax Setup Utility Settings tab, set AUTO REDUCTION ON. Lexmark X63 Troubleshooting Loading...

  • Page 91: Error Messages

    Press Options until the correct cartridge displays, and then press Start. Replace the black cartridge and select NEW BLACK CARTRIDGE. This resets the monitoring system and prints any faxes in memory. Open the operator panel and remove the jam. Lexmark X63 Troubleshooting...
  • Page 92 Wait for memory to become available, and send your job again, or turn Memory XMIT off from the Setup menu or the Settings Utility. For help, Using the Fax Setup Utility. Lexmark X63 Troubleshooting Utility.
  • Page 93 In-One to your computer using a USB cable. If you have installed the All-In-One software on your computer, click Start Lexmark X63 Scan & Copy Control Program. Use the Scan & Copy Control Program to make color copies. For All-In-One CD software installation instructions, refer to page 6 of the Getting Started book.
  • Page 94 Stop/Clear. Wait for current computer-to-printer port activity to complete, and then send the job again. Use the Lexmark Scan & Copy Control Program to define the scan destination. 1 Disconnect the USB cable from the printer.

  • Page 95: Cartridge Maintenance

    4 Press Options until CARTRIDGE CLEAN Faxing appears. 5 Press Start. Troubleshooting Index Using the computer: 1 Load plain paper in the printer. 2 Click Start Print Control Program. 3 From the Cartridges tab, select Clean Print Nozzles. Lexmark X63 Troubleshooting Programs Lexmark X63...
  • Page 96 If this is not the case, then go to Step 3. Print your document again to verify your print quality has improved. Index If print quality does not improve, remove and reinstall the print cartridge. Lexmark X63 Troubleshooting Replacing the...
  • Page 97 Wipe the print nozzles only if you have already run the print nozzle test and the print quality is still not satisfactory. Remove the cartridge from the printer. For help, see Scanning Dampen a clean, lint-free cloth with water. Gently wipe the nozzles and contacts in one direction. Faxing Troubleshooting Index Replacing the Lexmark X63 Troubleshooting cartridges.
  • Page 98 Hold the damp cloth against the nozzles for about three seconds. Gently blot and wipe dry. Lexmark X63 Troubleshooting Use another clean section of cloth to gently wipe the contacts. Hold the damp, lint-free cloth against the contacts for about three...
  • Page 99 DRPD using Lexmark X63 Index edition notice electronic emission notices ENERGY STAR envelopes loading personalizing setting recommendations error messages receiving fax features advanced fax forwarding...
  • Page 100 Lexmark X63 Index specialty paper transparencies messages error multiple sheets feed notices copyright advisory edition electronic emission ENERGY STAR FCC statement...

  • Page 101: Troubleshooting Print Quality

    Lexmark X63 Index to Text (OCR) to the clipboard set up answering machine computer modem telephone setting recommendations cards custom size paper...
  • Page 102 Copying using supplies ordering Printing telecommunications test page nozzle test pattern Scanning test pattern alignment transparencies loading setting recommendations Faxing transparencies contain white lines T-shirts customizing TWAIN two-sided printing Troubleshooting Web Smoothing Internet printing Index wiping nozzles Lexmark X63 Index...

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