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Palm Treo 800W User Manual

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Sprint
Service
®
®
Palm
Treo™ 800
Smart Device
W

User Guide

www.sprint.com
© 2008 Sprint Nextel. All rights reserved. No reproduction in whole or in
part without prior written approval. SPRINT and other trademarks are
trademarks of Sprint Nextel.
Printed in the U.S.A.
PN: 406-11294-01
v. 1.2

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Summary of Contents for Palm Treo 800W

  • Page 1: User Guide

    Sprint Service ® ® Palm Treo™ 800 Smart Device User Guide www.sprint.com © 2008 Sprint Nextel. All rights reserved. No reproduction in whole or in part without prior written approval. SPRINT and other trademarks are trademarks of Sprint Nextel. Printed in the U.S.A.
  • Page 2 Disclaimer and Limitation of Liability Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software.
  • Page 3 Prolonged Views of Screen: If you are driving, do not access any function requiring a prolonged view of the screen. Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention. Even occasional short scans to the screen may be hazardous if your attention has been diverted away from your driving task at a critical time.

  • Page 5: Table Of Contents

    Treo™ 800 2A. Moving Around on Your Palm Moving Around on the Screen ............. . 56 Using the Keyboard .
  • Page 6 Accessing Sprint Power Vision ............. 115 ® Using Your Palm Treo™ 800 Using Sprint TV .
  • Page 7 Working With Email Messages ............. 141 Working With Meeting Invitations .
  • Page 8 Synchronizing Pictures, Videos, and Music: Windows XP ........206 Synchronizing Pictures, Videos, and Music: Windows Vista 4B.
  • Page 9 Stopping Synchronization ..............315 6C. Customizing Your Palm Today Screen Settings .
  • Page 10 General Precautions ..............384 Maintaining Safe Use of and Access to Your Palm Using Your Phone With a Hearing Aid Device .
  • Page 11 Static Electricity, ESD, and Your Treo ............392 Owner’s Record .

  • Page 13: Welcome To Sprint

    Welcome to Sprint Sprint and Nextel have come together, offering you more choice and flexibility to do whatever you want, whenever you want. This powerful combination brings you access to more products, more services, and more of what you need to do more of what you want. Welcome and thank you for choosing Sprint.

  • Page 14: How To Use This Guide

    How to Use This Guide We know you’re eager to start using your Palm sections of this guide are designed to help you do just that. Section 1: Your Setup guides you through the process of setting up your new Treo, your Sprint service, and your computer.

  • Page 15: Where To Learn More

    Online support from Palm: For up-to-date downloads, troubleshooting, and support information, check out palm.com/treo800wsprint-support. Setup assistance from Palm: For help with setting up your Treo and getting up and running, call 1-866-750-PALM (1-866-750-7256). This service is complimentary within 90 days of purchase. (Offer subject to change without notice.) My Treo: Find setup tips and support info, including access to Palm’s knowledge library...

  • Page 16: Managing Your Account

    Managing Your Account Online: www.sprint.com Access your account information. Check minute usage (depending on your Sprint service plan). View and pay your bill. Enroll in Sprint online billing and automatic payment. Purchase accessories. Shop for the latest Sprint phones. View available Sprint service plans and options. Learn more about Sprint Power Vision screen savers, and more.

  • Page 17: Sprint Operator Services

    Sprint Operator Services Sprint Operator Services provides assistance with placing collect calls or with placing calls billed to a local telephone calling card or third party. Go to your Today screen, enter 0, and then press Phone/Talk to dial. To learn more and to see the latest in products and services, visit Sprint online at www.sprint.com.

  • Page 19: Section 1: Your Setup

    Section 1 Your Setup...

  • Page 21: Setting Up Your Palm Treo™ 800 Smart Device

    Setting Up Your Palm Smart Device In This Section What You Need Your Treo™ Smart Device Inserting the Battery Charging the Battery Section 1A: Setting Up Your Palm ® Treo™ 800 ® Treo™ 800 Smart Device Section 1A...

  • Page 22: What You Need

    What You Need The box containing your Palm Hardware Treo. Rechargeable battery. AC charger. USB sync cable. Stereo headset. Documentation Get Started. Experience SprintSpeed. Basics Guide. Set Up Your Email. Terms & Conditions. Warranty. Software License Agreement. ® Treo™ 800...
  • Page 23 Software Getting Started CD for Palm Treo 800w smart device, which includes the following: Desktop synchronization software. Additional software for your Treo. User Guide (this guide). You also need the following items to complete the installation and activation: An activated Sprint service plan.

  • Page 24: Your Treo™ Smart Device

    Option picture or switch to video mode to record a video. + Phone/Talk + Start , the Camera application opens, so you can take a Section 1A: Setting Up Your Palm ® , the Internet Explorer Mobile ®...
  • Page 25 Be careful not to scratch or crush your Treo screen. Do not store it in a place where other items might damage it. Visit palm.com/treo800wsprint-support to find a variety of useful accessories, including carrying cases that protect the screen. Section 1A: Setting Up Your Palm + Calendar , the Contacts application opens.
  • Page 26 Battery Door protects the battery compartment. MicroUSB Connector enables you to attach the sync cable, the AC charger, or a hands-free headset to your Treo. Use only headsets that are compatible with your Treo. Section 1A: Setting Up Your Palm ® Treo™ 800...
  • Page 27 319 for details on changing the settings. Stylus allows you to tap options on your Treo screen. To use the stylus, slide it out of the slot and hold it as you would a pen or pencil. Section 1A: Setting Up Your Palm ® Treo™ 800...

  • Page 28: Inserting The Battery

    Slide the battery door onto the back of the Treo until it clicks into place. (Your device screen turns on and the Palm logo screen appears. Wait for the progress bar on the Palm logo screen to fill and for the Windows Mobile doesn’t turn on, you need to charge it by connecting it to the AC charger.

  • Page 29: Charging The Battery

    Follow the onscreen instructions to finish the installation. For long trips or heavy use, buy a spare battery that is approved by Sprint and is compatible with your Treo. Visit palm com/treo800wsprint-support Charging the Battery The battery comes with a sufficient charge for you to complete the setup process and activate your phone.

  • Page 30: Checking Battery Power

    Lightning bolt : Battery is being charged. Gray lightning bolt Full battery : Battery is fully charged. : Battery is connected to a power source and is fully charged. Section 1A: Setting Up Your Palm ® Treo™ 800 Smart Device...

  • Page 31: Maximizing Battery Life

    (see “Setting the Synchronization Schedule” on page 310). Turn off the Bluetooth feature on your Treo when you do not need to make a Bluetooth connection. Section 1A: Setting Up Your Palm ® wireless technology, speakerphone usage, and the type of or Wi-Fi connection) generally consume more power than ®...
  • Page 32 Did you know? If your battery becomes fully drained, your information remains safely stored on your Treo. Recharge the battery to access your information. Section 1A: Setting Up Your Palm ® Treo™ 800 Smart Device...

  • Page 33: Setting Up Service

    Making Your First Call Setting Up Your Voicemail Creating Sprint Account Passwords Setting up service on your new Palm section walks you through the necessary steps to unlock your Treo, set up your voicemail, and establish passwords. Section 1B: Setting Up Service Smart Device On and Off ®...

  • Page 34: Turning Your Palm ® Treo

    Turning Your Palm Note Throughout this guide the terms Treo and device are used to describe the physical aspects of your Treo. The term phone is used to describe the feature of your Treo that enables you to connect to the Sprint National Network.

  • Page 35: Turning Your Phone On And Off

    You can set how long the screen stays on during a period of inactivity. Press Start , select Settings , select the System tab, and then select Power . Select the Advanced tab, and then adjust the On battery power setting. Turning Your Phone On and Off When you turn on your phone, it connects to a wireless network so that you can make and receive phone calls and use other wireless services.

  • Page 36: Making Your First Call

    Making Your First Call The battery comes with a sufficient charge for you to activate your Treo and make your first call. After activation, we recommend charging your device for 3.5 hours (or until the indicator light is solid green) to give it a full charge. Before You If you purchased your Treo at a Sprint Store, it probably has already been Begin...

  • Page 37: Adjusting Call Volume

    Adjusting Call Volume While a call is in progress, press the Volume button on the side of your Treo to adjust the call volume. Volume Button What’s My Phone Number? Make sure your phone is on (see “Turning Your Phone On and Off” on page 35). If you do not see your Today screen, press Power/End Screen”...
  • Page 38 Look Here for Your Phone Number Press Menu Select Preferences > Phone Settings. On the Phone tab, look for your phone number below the title bar. Press OK If your phone number doesn’t appear on the Phone Settings screen, press OK , and then turn your phone off and back on again.

  • Page 39: Setting Up Your Voicemail

    Setting Up Your Voicemail All unanswered calls to your Treo are automatically transferred to your voicemail, even if your phone is in use or turned off. To set up your voicemail: If you do not see your Today screen, press Power/End Press and hold 1 on the keyboard to dial Sprint’s voicemail system.

  • Page 40: Creating Sprint Account Passwords

    Creating Sprint Account Passwords As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your Sprint Power Vision access to your information, you need to create passwords to protect your privacy. Account Password If you are the account owner, you create an account username and password when you sign on to www.sprint.com.

  • Page 41: Connecting To Your Computer

    Synchronizing With a USB Connection Synchronizing means that information that has been entered or updated in one place—your ® Palm Treo™ 800 smart device, your computer, or your corporate server—is automatically updated in the other. There’s no need to enter information twice. Some types of synchronization can happen on an automated schedule, so you don’t even have to think...

  • Page 42: Synchronization Methods

    Device Center. This software may already be installed on your computer. However, we recommend that you use the Getting Started CD for Palm Treo 800w smart device to ensure that the sync software is properly installed. You can also use the CD to install this User Guide on your computer and bonus software on your Treo.

  • Page 43: Synchronizing Wirelessly With The Server

    Microsoft Exchange ActiveSync (see “Setting Up Wireless Synchronization” on page 308). If you choose this method, synchronization takes place automatically after setup. You do not need to install the software from the Getting Started CD for Palm Treo 800w smart device. Note...
  • Page 44 If you set up synchronization with the desktop sync software, information in the Favorites application is synchronized by default as well. Did you know? Synchronizing Favorites gives you an easy way to get favorites from the Web browser on your computer into the Web browser on your Treo. Just add them to the folder called Mobile Favorites, which shows up in your computer’s browser.
  • Page 45 The following table lists the types of information you can synchronize and the methods to use. Information type Method Outlook Contacts, Desktop sync software Calendar, Tasks (sync with computer) or Exchange ActiveSync (direct sync with server) Outlook Email Desktop sync software or Exchange ActiveSync Word, Excel, Desktop sync software...

  • Page 46: Setting Up Your Computer For Synchronization

    If you have a Windows XP computer, you must install the software that came with your Treo on the Getting Started CD for Palm Treo 800w smart device, even if you already have a previous version of the desktop sync software installed on your computer.
  • Page 47 (Your computer must have all its resources available before you can install the software.) Insert the Getting Started CD for Palm Treo 800w smart device into the CD drive on your computer. Follow the installation instructions that appear on your computer. (When offered the option to set up synchronization with an Exchange server, select No.

  • Page 48: Using The Desktop Sync Software

    (Your computer must have all its resources available before you can install the software.) Insert the Getting Started CD for Palm Treo 800w smart device into the CD drive on your computer. Follow the installation instructions that appear on your computer. (When offered the option to set up synchronization, with an Exchange server, select No.
  • Page 49 To open the desktop sync software, do one of the following: Windows XP: To open the ActiveSync desktop software window, double-click the ActiveSync icon in the taskbar in the lower-right corner of your computer screen. (If you don’t see the ActiveSync icon in the taskbar, click Start >...

  • Page 50: Synchronizing With A Usb Connection

    Important Use the USB sync cable that came with your Treo. If you need to use a replacement cable, make sure it is approved by Palm for use with your Treo 800 Note If you’re switching from a previous Windows Mobile...
  • Page 51 Plug the sync cable into a USB port or a powered USB hub on your computer. Sync Cable For best performance, plug your sync cable directly into a USB port on your computer. If your computer has USB ports on both the front and back, we suggest using the back port.
  • Page 52 Check for synchronization progress: (If you don’t see the correct icons, make sure the desktop synchronization software that came with your Treo is running on your computer.) On your Treo, look for the animated ActiveSync On your computer, look for the animated Sync icon in the taskbar: XP) or (Windows Vista).

  • Page 53: Section 2: Your Palm Treo

    Section 2 ® Your Palm Treo™ 800 Smart Device...

  • Page 55: Moving Around On Your Palm Treo™ 800 Smart Device

    Moving Around on Your ® Palm Treo™ 800 In This Section Moving Around on the Screen Using the Keyboard Opening and Closing Applications Using Your Today Screen Section 2A: Moving Around on Your Palm Smart Device ® Treo™ 800 Smart Device Section 2A...

  • Page 56: Moving Around On The Screen

    (see “Selecting Options in a List” on page 62). ® Treo™ 800 smart device screen, you can use the 5-way , Up , or Down Section 2A: Moving Around on Your Palm to move around on the screen. ® Treo™ 800 Smart Device...

  • Page 57: Scrolling Through Screens

    Tap an onscreen scroll arrow. Tap and drag the slider of an onscreen scroll bar. Scroll Arrows Slider Section 2A: Moving Around on Your Palm (below the A key on the keyboard–see “Your Treo™ Smart or Down while pressing Left...

  • Page 58: Closing Screens

    Border: This rectangular border highlights items such as an onscreen button (OK, Dismiss, or Hide), a check box, an option, or a Web link. Border in the upper-right corner of the screen. (These buttons are Section 2A: Moving Around on Your Palm ® Mobile, ®...

  • Page 59: Using The Softkeys

    New or Edit. Remember that softkey functions vary from screen to screen, so be sure to check the onscreen label before pressing the softkeys. Section 2A: Moving Around on Your Palm ® Treo™ 800...

  • Page 60: Selecting Menu Items

    (right softkey). To get the most out of your Treo, it’s a good idea to (right softkey). to highlight a menu item. to highlight a menu item. (To Section 2A: Moving Around on Your Palm ® Treo™ 800 Smart Device...
  • Page 61 Left cancel your selection. You can also tap and hold the stylus on an item to open the shortcut menu. Section 2A: Moving Around on Your Palm to open the shortcut menu. to highlight a menu item.

  • Page 62: Selecting Options In A List

    Use your stylus to tap the arrow, and then tap the item in the list. Press Left to exit the list and cancel your selection. to highlight the item you want, and then press Center Section 2A: Moving Around on Your Palm to display the items in the ® Treo™ 800...

  • Page 63: Using The Keyboard

    Both backlights turn on when you turn on the screen. The keyboard backlight turns off automatically after 30 seconds. When you use the keyboard again and the screen is already awake, the keyboard backlight turns on for another 30 seconds. Section 2A: Moving Around on Your Palm ® Treo™ 800...

  • Page 64: Entering Lowercase And Uppercase Letters

    Lock is on, this symbol appears at the bottom of the screen: press Shift again.) You can turn off the first-letter capitalization setting. For details see “Setting Input Options” on page 326. Section 2A: Moving Around on Your Palm . To turn off Caps Lock, ® Treo™ 800 Smart Device...

  • Page 65: Entering Other Symbols And Accented Characters

    Punctuation, and Symbols” on page 65. Entering Other Symbols and Accented Characters You can enter symbols and accented characters that don't appear on the keys by using the alternate characters list. Section 2A: Moving Around on Your Palm again.) ® Treo™ 800...
  • Page 66 If you want to enter an underscore (_), select it from the list that appears when you press Alt by itself. to highlight the desired character. Section 2A: Moving Around on Your Palm ® Treo™ 800 Smart Device...

  • Page 67: Symbols And Accented Characters

    B l or L p or P r or R t or T Section 2A: Moving Around on Your Palm to select… á à ä â ã å æ Á À Ä Â Ã Å Æ ß ç ¢ ©...
  • Page 68 ú ù ü û Ú Ù Ü Û x ¤ ý ÿ Ý Ÿ ° 1 ¼ ½ 3 ¾ ¡ € £ ¥ ¢ : :-) :-( ;-) ¿ Section 2A: Moving Around on Your Palm ® Treo™ 800 Smart Device...

  • Page 69: Opening And Closing Applications

    You can open Internet Explorer Mobile by pressing and holding Option while pressing Phone/Talk . You can also customize many of the functions assigned to the buttons; see “Reassigning Buttons” on page 324 for details. Section 2A: Moving Around on Your Palm Secondary Function Camera...

  • Page 70: Using The Start Menu

    Did you know? You can customize the Start menu. See “Arranging the Start Menu” on page 324 for details. to return to the previous screen. (The current application Section 2A: Moving Around on Your Palm ® Treo™ 800 Smart Device...

  • Page 71: Closing Applications

    If you press OK to leave an application, the current application continues to run in the background. Manually closing applications helps conserve battery power and frees up memory. Section 2A: Moving Around on Your Palm to open Task Manager. (right softkey) and select End All Tasks to close all your ®...

  • Page 72: Using Your Today Screen

    Point of Interest Lookup: Enter the type of location you want to find and press Center to view a list of search results. See “Finding a Point of Interest” on page 182 for details. or Center Section 2A: Moving Around on Your Palm to make the call. See “Dialing ® Treo™ 800 Smart Device...
  • Page 73 You can access the Today screen during a call by pressing Down to minimize Active Call view. To return to Active Call view, select it on the Today screen (just below the Dial Lookup field). Section 2A: Moving Around on Your Palm ® Treo™ 800...
  • Page 74 ® Section 2A: Moving Around on Your Palm Treo™ 800 Smart Device...

  • Page 75: Using The Phone Features

    Using the Phone Features In This Section Accessing Your Today Screen Making Calls Receiving Calls Using Voicemail What Can I Do When I’m On a Call? Managing Multiple Calls Setting Up and Managing Speed-Dial Buttons Using a Phone Headset Customizing Phone Settings Controlling Your Roaming Experience Checking Signal Strength and Phone Status Section 2B: Using the Phone Features...

  • Page 76: Accessing Your Today Screen

    You can make and receive calls and store speed-dial entries right from your Today screen. To go to your Today screen, press Power/End Making Calls ® Your Palm Treo™ 800 discover which methods you prefer. Dialing With the Keyboard Go to your Today screen.

  • Page 77: Dialing By Contact Name

    Dialing by Contact Name You can look up contacts quickly by entering just a few letters of a contact’s name directly from your Today screen. Before you can dial a call by contact name, you must create some contacts (see “Adding a Contact”...

  • Page 78: Dialing With A Speed-Dial Button

    Dialing With a Speed-Dial Button Before you can use a speed-dial button, you must create some speed-dial entries. See “Setting Up and Managing Speed-Dial Buttons” on page 91. You can make a call with your speed-dial buttons by doing any of the following: Highlight a speed-dial button with the 5-way, and then press Center...
  • Page 79 Dialing by Company Name Go to your Today screen. Press Menu (right softkey) and select Contacts. Press Menu (right softkey) and select View By > Company. Press Power/End to return to your Today screen. Using the keyboard, begin entering the first few letters of the company name.

  • Page 80: Redialing A Recently Called Number

    Redialing a Recently Called Number To dial the last number you called: Go to your Today screen, and then press and hold Phone/Talk To select from your most recently dialed numbers: Go to your Today screen, press Phone/Talk , highlight the number or contact name you want to call, and then press Phone/Talk to dial.

  • Page 81: Receiving Calls

    Dialing Using the Onscreen Dial Pad The onscreen Dial Pad provides large numbers that you can tap with your finger or stylus. The numbers also include the corresponding letters so you can dial numbers that are expressed as letters. Go to your Today screen. Press Menu (right softkey) and select Dial Pad.
  • Page 82 To ignore a call and send it to voicemail, do one of the following: Press Power/End Press Menu (right softkey) and select Ignore. You can also ignore a call and send a text message. Press Menu (right softkey) and select Ignore with text message . During a voice call you can send text messages, but you cannot use data features such as Web browsing and sending and receiving email.

  • Page 83: Using Voicemail

    Using Voicemail Your voicemail number is preset when you activate your device. The first time you call voicemail, you are prompted to create your voicemail password. If necessary, please contact Sprint for assistance with your voicemail password. Setting Up Voicemail Go to your Today screen (see “Accessing Your Today Screen”...
  • Page 84 Go to your Today screen. Press and hold 1 on the keyboard to call the Sprint voicemail system. Enter your voicemail password using the keyboard, or press Extra Digits softkey) if you defined this option (see “Creating a Speed-Dial Button” on page 92 for details).

  • Page 85: Clearing The Voicemail Icon

    Clearing the Voicemail Icon After you retrieve your voicemail messages, the Voicemail icon at the top of your screen usually disappears. If it doesn’t, you can clear the Voicemail icon manually. Press Start and select Settings. On the Personal tab, select Phone Select the Services tab.
  • Page 86 During a call, you can do any of the following: Navigate around the Today screen: Press Down field on the Today screen (just below the Dial Lookup field). Then press Up to move around on the Today screen. To expand Active Call view to its original size, highlight it and press Center Put the call on hold: Press Hold Hold...

  • Page 87: Saving Phone Numbers

    Ending a Call Do one of the following: Press Power/End Press the headset button (if the headset is attached and has a button on it). (Some headsets do not have a button.) Saving Phone Numbers After you complete a call, you are prompted to add the number if it is not already in your Contacts list.

  • Page 88: Forwarding Calls

    Press and hold Center Enter the information for the entry. Press OK You can also save contact information from other applications, such as Messaging . Forwarding Calls You can forward calls to another phone number. Please check with Sprint about availability and pricing of forwarded calls;...

  • Page 89: Making A Second Call

    When you’re on a call and a second call comes in, you can swap between the two calls, but you cannot create a three-way conference call. When two calls are active, you can return to the first call by asking the person on the second call to hang up, or you can hang up both calls by pressing Power/End Answering a Second Call (Call Waiting) When you’re on a call and you receive a second call, the call-waiting notification appears.

  • Page 90: Making A Conference Call

    Making a Conference Call When you’re on a call, you can make a second call and create a three-way conference call. Additional charges may apply, and minutes in your account may be deducted for each active call. Please contact Sprint for more information. Put the first call on hold, and then place a second call.

  • Page 91: Setting Up And Managing Speed-Dial Buttons

    Depending on the state of your active call, pressing Flash headset button (if the headset is attached and has a button on it) does one of the following: If you have two independent active calls (not a conference call), you can swap between them if the second call is an incoming call.

  • Page 92: Creating A Speed-Dial Button

    Creating a Speed-Dial Button You can create up to 20 picture buttons and 50 text buttons. By default, speed-dial buttons do not appear on the Today screen. To learn how to display your speed-dial buttons, see “Selecting Which Items Appear on Your Today Screen” on page 319. Go to your Today screen (see “Accessing Your Today Screen”...
  • Page 93 (Optional) Select the Advanced tab and set any of the following options: Quick Key. When the Today screen is displayed, you can press and hold the Quick Key to instantly dial this number—even if your speed-dial buttons are hidden. (Quick Keys can be letters or numbers, but you can’t use both the letter and number for the same key.

  • Page 94: Editing A Speed-Dial Button

    Editing a Speed-Dial Button Go to your Today screen. Press Menu Highlight the speed-dial button you want to edit. Press Menu Make the desired changes. Press OK If your speed-dial buttons are visible, you can edit a speed-dial button by highlighting the button you want to edit, pressing and holding Center to open the shortcut menu, and then selecting Edit Speed Dial.

  • Page 95: Using A Phone Headset

    Note To charge your Treo while using a wired headset, you must use a Palm Treo 800 Power/Audio Adapter (sold separately). For information on this accessory, visit palm.com/treo800wsprint-support.
  • Page 96 Microphone Headset Button Speakers The headset button is context-sensitive, and it performs various actions based on the situation. You can press the headset button to perform any of the following tasks: Answer an incoming call. Respond to call waiting. Hang up all calls. Swap between calls if the second call is an incoming call.

  • Page 97: Headset Specifications

    The stereo headset included with your device allows you to listen to music in stereo. You do not need to use a stereo adapter. For more information on compatible audio accessories, visit palm.com/treo800wsprint-support. Using a Hands-Free Device With Bluetooth Your Treo is also compatible with many headsets enabled with Bluetooth technology version 1.2 or 2.0.
  • Page 98 Before You Before you can transfer a call between your Treo (with or without a wired Begin headset) and a Bluetooth hands-free device, the Bluetooth device must be within range of your Treo and you must have previously set up a partnership with the Bluetooth device.

  • Page 99: Customizing Phone Settings

    Customizing Phone Settings Before You Turn on your phone to access your phone settings. See “Turning Your Begin Phone On and Off” on page 35. Selecting Ringtones and Vibrate Settings You can set various tones for various types of incoming phone calls and notifications. Did you know? You can download MP3, MIDI, QCELP, WAV, and WMA ringtones directly to your Treo (see “Downloading Files and Images From a Web Page”...

  • Page 100: Adjusting Volume Settings

    Phone: Voice mail: The notification tone for a new voicemail. For the Missed call and Voice mail options, you can select sound and display options instead of ring type and ringtone options. Select the Ring type list, and then select the ring style for the selected type of call. Select the Ring tone list, and then select the sound for the selected type of call.

  • Page 101: Selecting Your Call Settings

    Ringer volume: When a call is not in progress and you are not playing music or a video, press the Volume button to adjust the ringer volume. Did you know? You can also set sounds for messaging notifications and calendar reminders.

  • Page 102: Setting Your Dialing Preferences

    After calls from numbers that are not in Contacts, ask if I want to add them: Set whether you are prompted to add contact entries for numbers that are not already in your Contacts list. Press OK to finish. If you have trouble accessing a voicemail system, try changing the Dialpad tone setting.

  • Page 103: Setting Your Abbreviated Dialing Preferences

    Setting Your Abbreviated Dialing Preferences Abbreviated dialing lets you simulate dialing numbers from your office’s phone system, so that you can dial an extension number rather than the complete number. For example, if your co-worker’s phone number is 1-555-222-1234, you may need to dial only the last five digits when you’re using a phone that’s part of your company’s phone system.
  • Page 104 Selecting Your Data Settings Press Start and select Settings. On the Personal tab, select Phone Select the Services tab and then select Data Settings. Select any of the following: Do not allow a voice call to interrupt my data session: Set whether you can receive calls during a Sprint Power Vision Allow connection to the Internet: Set whether an...

  • Page 105: Controlling Your Roaming Experience

    Selecting Your HAC Settings Your Treo complies with Hearing Aid Compatibility (HAC) standards and includes an HAC setting. If you use a hearing aid that is equipped with a telecoil and the HAC setting is on, your device sends the audio from your phone calls to the telecoil rather than to the microphone of your hearing aid.

  • Page 106: Feature Availability

    When you roam outside the Sprint National Network, the Roaming of your screen. Additional charges may apply if you use your Treo while roaming. To learn more about roaming, visit www.sprint.com. Feature Availability You can make and receive calls while roaming. You can access voicemail while roaming.

  • Page 107: Checking Signal Strength And Phone Status

    Select the following roaming warning options: Before outgoing calls: Set an alert to appear, warning you that you are on a roaming network when you attempt to dial an outgoing call. (Select Auto, Always, or Never. Auto displays a warning when you roam outside the U.S., and Always displays a warning when you roam outside your home network.) Before data connections: Prevent data connections...
  • Page 108 You have a voicemail message. You have a new email message. You have a new text message. You have more than one of the preceding conditions. An error occurred during synchronization. Your phone is on. The bars display the signal strength. The stronger the signal, the more bars that appear.
  • Page 109 Your phone is on, and a mobile broadband data connection is active. You can still make or answer calls. When you make or answer a call, the data transmission is automatically interrupted. You are in an area that supports Sprint 1xRTT data services. The 1xRTT (single-carrier [1x] radio transmission technology) wireless technology can provide fast data transfer and Internet access with average speeds of 60 to 80Kbps and bursts up to 144Kbps.
  • Page 110 The battery is fully charged. Location privacy setting is set to Location On. Your location is available to the Sprint network and to other applications. Tap the icon to quickly access the Location privacy settings. See “Selecting Your Privacy Settings” on page 104 for additional information.

  • Page 111: Section 3: Your Sprint Power Vision And Other Wireless Connections

    Section 3 Your Sprint Power Vision Other Wireless Connections...

  • Page 113: A. Sprint Power Vision Sm —The Basics

    Sprint Power Vision In This Section Getting Started With Sprint Power Vision Accessing Sprint Power Vision ® Using Your Palm Treo™ 800 Using Sprint TV Using Pocket Express Section 3A: Sprint Power Vision —The Basics Smart Device as a Modem —The Basics...

  • Page 114: Getting Started With Sprint Power Vision

    For information on charges associated with features that use a Sprint Vision connection, refer to your Sprint service plan. Enabling Sprint Power Vision Make sure that the phone of your Palm described in “Turning Your Phone On and Off” on page 35. Press Start and select Internet Explorer to open the Web browser.

  • Page 115: Accessing Sprint Power Vision

    Accessing Sprint Power Vision Once your Treo is activated, you are signed in and ready to connect to Sprint Power Vision services at any time. Sprint Power Vision Username Your Sprint Power Vision username is automatically assigned to you. Your username, which resembles an email address (for example, name@sprintpcs.com), is used with Sprint Mail and Messaging services.

  • Page 116: Using Your Palm Treo

    ® Using Your Palm Internet Connection Sharing (ICS) is the feature that converts your Treo into a modem so that you can access the Internet from your laptop computer anywhere on the Sprint advanced wireless high-speed data network. You can use this feature to send and receive email, browse the Internet, and access your company’s network anywhere on the Sprint National Network.
  • Page 117 details, or you can cancel synchronization. The sync software is not required when you use your device as a modem.) Make sure the phone on your Treo is turned on (see “Turning Your Phone On and Off” on page 35) and that one of the data services icons ( the screen.
  • Page 118 To set up an Internet Sharing connection with Bluetooth Before You Create a partnership between your Treo and your computer, and be sure to Begin check the Make this device discoverable to other devices box. We recommend that you initiate the partnership from your Treo (see “Setting Up a Bluetooth Connection”...

  • Page 119: Using Sprint Tv

    After you have connected, on your computer, open your Web browser to confirm that you can connect to the Internet. You now have an Internet connection on your computer via your Treo, and you can do anything you would do using your usual Internet connection. Using Sprint TV With Sprint Power Vision, you can watch live TV on the go right on your Treo.

  • Page 120: Using Pocket Express

    Using Pocket Express With Sprint Power Vision’s exclusive Pocket Express feature, you can personalize the data services on your Treo to suit your needs. The Pocket Express feature makes it easier than ever to retrieve the most popular Web information and categories instantly. Pocket Express uses the ZIP code you provide to customize the content you receive, so you can get the information you want, when you want it.
  • Page 121 If you selected the option to add Pocket Express to your Today screen, you can also open Pocket Express by selecting the Pocket Express icon on your Today screen. Select Breaking News Photos & Opinion. (As you highlight a category name, the description expands.
  • Page 122 Updating Pocket Express Information You can set Pocket Express to update news and information automatically, or you can retrieve updates manually. To manually retrieve updates: From any Pocket Express category page, select Update at the bottom of the screen. To automatically retrieve updates: From any Pocket Express screen, press Menu Settings.

  • Page 123: Using The Email Features

    Using the Email Features In This Section Getting Started With Email Getting Email and Microsoft Server Setting Up an IMAP or POP Email Account Sending and Receiving Email Messages Working With Email Messages Working With Meeting Invitations Sending Email Messages From Within Another Application Section 3B: Using the Email Features ®...

  • Page 124: Getting Started With Email

    Getting Started With Email Just like on your computer, you can choose between email applications to manage your ® email. Your Palm Treo™ 800 email. (Additional fees may apply for email services.) Inbox: Check email from your corporate Exchange server, from your POP/IMAP accounts with your ISP (Internet service provider), and from Internet mail accounts such as AOL or Gmail (see “Setting Up an IMAP or POP Email Account”...

  • Page 125: Outlook ® Information From Your Corporate

    Getting Email and Microsoft Corporate Microsoft You can wirelessly synchronize email, contacts, appointments, and other information on your ® Treo with Microsoft Exchange Server. ® Microsoft Direct Push Technology If you are using Exchange Server 2007 or Exchange Server 2003 upgraded to Service Pack 2, you may be able synchronize email wirelessly and take advantage of the additional ®...

  • Page 126: Setting Up An Exchange Server Account

    Setting Up an Exchange Server Account Before You To wirelessly synchronize your Treo with an Exchange server, you must Begin activate Sprint Power Vision data services. See “Enabling Sprint Power Vision” on page 114 for more information. Work with your system administrator to gather the following information: •...
  • Page 127 Enter the Server address, check the This server requires an encrypted (SSL) connection box if your server uses an encrypted connection; then press Next Note If your Treo was able to detect the Exchange server settings, this screen does not appear. Enter the username and password you use to access your corporate mail server, and enter the Exchange server domain.
  • Page 128 If you want your password entered automatically and your system administrator said it is OK to store your password on your Treo, keep the check in the Save password box. For increased security, you may need to enter your password each time you access your email.
  • Page 129 (Optional) Press Menu Advanced to set the rules for fixing sync conflicts, and then press Save (right softkey). Press Finish (left softkey). (Synchronization with your Exchange server begins automatically. A status bar appears onscreen indicating sync progress.) You can set a schedule for synchronization to take place anytime information is updated on either your Treo or the server, or at specific intervals.

  • Page 130: Setting Up An Imap Or Pop Email Account

    Setting Up an IMAP or POP Email Account You can use the Inbox application (Microsoft Outlook Mobile) to send and receive email messages. To use Inbox, you must have an email account with an Internet service provider (ISP), an email account that you access using a VPN server connection (such as a work account), or any other IMAP (Internet Message Access Protocol) or POP (Post Office Protocol) email account.
  • Page 131 Press Next (right softkey). Do either of the following: If the setup process finds your account settings, press Next (right softkey). If the setup process does not find your account settings, see “Setting Up Inbox to Work With Other Providers” on page 132 and continue with step 8 of that procedure.
  • Page 132 Did you know? On the Accounts tab in Inbox Options , an asterisk appears next to the account that was active when you opened Inbox Options. Setting Up Inbox to Work With Other Providers You can set up an account in the Inbox application to send and receive email messages, using an email account that you have with an Internet service provider (ISP), an email account that you access using a VPN server connection (such as a work account;...
  • Page 133 Select one of the following as your email provider, and then press Next (right softkey): Internet e-mail: Select this option if you access email from an Internet provider’s domain name, such as aol.com. Exchange server: Select this option if you access email from a corporate email account using an Exchange server, and then go to “Setting Up an Exchange Server Account”...
  • Page 134 Enter your incoming mail server address, select your account type, and then press Next Enter your account username and password. If you want your password entered automatically, check the Save password box; if you want to enter your password each time you access this account, do not check this box. (For a corporate email account, ask your system administrator if it is OK to store your corporate email password on your Treo.
  • Page 135 On the Outgoing (SMTP) mail server screen, press Next (Optional) Set any of the following: Automatic Send/Receive: Change the time interval for automatically sending and downloading email, from every five minutes to once a day. If you do not want to automatically download messages, select Manually.

  • Page 136: Sending And Receiving Email Messages

    Sending and Receiving Email Messages Selecting Which Email Account to Use If you set up more than one email account on your Treo (see “Getting Started With Email” on page 124), you can choose one of two ways to select the account that you want to use to view or send messages: By default, when you open the Inbox application, a list of all your email accounts appears.
  • Page 137 If the recipient’s name and email address are not in your Contacts list, enter the full email address. To address a message to multiple recipients, separate the addresses by pressing Option + K to enter a semicolon (;). To enter an underscore (_ ) in an address, press Alt and select the underscore symbol from the list.

  • Page 138: Receiving Email Messages

    Receiving Email Messages How you receive email messages depends on the type of account you are using and how you synchronize: Microsoft Exchange ActiveSync appear on the server, according to the schedule you set up, or when you manually initiate a sync (see “Sharing Information”...

  • Page 139: Receiving Attachments

    If you chose Manually: Follow these steps to send and receive messages: Press Inbox Select the account for which you want to receive email messages. Press Menu (right softkey) and select Send/Receive to synchronize your Treo with your email server. Partially downloaded messages appear in the message list with a partial envelope icon to the left of the subject.
  • Page 140 Downloading Attachments Automatically If you are synchronizing with Outlook on your computer and want to download attachments automatically, do the following: Press Start and select Programs. Select ActiveSync Press Menu Select E-mail and then select Settings. Check the Include file attachments box. (Optional) To automatically download attachments up to a certain size only, check the Only if smaller than box and enter the maximum attachment size.

  • Page 141: Working With Email Messages

    Did you know? Embedded images and objects cannot be received as attachments, unless you have an IMAP4 email account with TNEF disabled. Note that TNEF must be enabled in order for you to receive meeting requests. Working With Email Messages Adding a Contact From an Email Message You can add a contact name or email address to your Contacts list directly from the To, cc, or bcc field of an email message.

  • Page 142: Using An Online Address Book

    If your organization provides an online address book but does not use Exchange Server, follow the steps in this section to enable Inbox to verify the names that you enter in the To, Cc, and Bcc fields. Before You Ask your system administrator for the name of the directory service and the Begin server, and whether authentication is required for accessing an online address book.

  • Page 143: Finding Messages

    In a new message, select To. Press Menu (right softkey) and select Add Recipient. Press Menu (right softkey) and select Company Directory. Enter the contact name (in part or in full) as it appears in the directory, and then press Find (left softkey).

  • Page 144: Using Links In Messages

    Continue entering letters to narrow the list until the message you want appears. To clear the search filter and display all messages for this account, press Backspace . Using Links in Messages When you receive a text or email message that contains a telephone number, email address, or URL, you can dial the number, send an email message, or go to the Web page immediately.

  • Page 145: Forwarding A Message

    Forwarding a Message Open the message you want to forward. Press Menu (right softkey) and select Reply > Forward. Address the message and enter any text you want to add. Press Send (left softkey). Deleting Messages You can delete a message you are reading, or you can delete one or more messages from the message list.

  • Page 146: Adding A Signature To Your Messages

    Press and hold... To... Mark a message as read or unread. Flag a message as high priority. Move a message between folders. Forward a message. Delete a message. Fully download a partially downloaded message. Synchronize your Treo with the server to receive and send new messages.
  • Page 147 Check the Use signature with this account box to add this signature to new messages you create with this account. (Optional) Check the Use when replying and forwarding box to add this signature to messages you reply to and forward with this account.
  • Page 148 Select the Message tab and set any of the following options: When replying to e-mail, include body: Set whether the body of a message you received appears in your response to that message. Keep copies of sent items in Sent folder: Set whether messages you send are stored in the Sent folder.
  • Page 149 Select the Storage tab and set either of the following options: When available, use this storage card to store attachments: Set whether you want to automatically store email attachments on an expansion card. (You must have a card inserted into the expansion card slot on your Treo to select this option.) Empty deleted items: Select Immediately to have the Deleted folder emptied anytime you delete a message.
  • Page 150 Do one of the following: If you see the Contents list, select Send/Receive Schedule. If you see the Enter Email Address screen, press Next (right softkey) until you see the screen to the right. Select either of the following: Automatic Send/Receive: Set the time interval for automatically downloading email, from every five minutes to once a day.
  • Page 151 Press Done (left softkey). Press Next (right softkey). Select any of the following: Message format: Set the format for sending and receiving messages. (If you select HTML, messages sent to you as HTML are received with their formatting intact. If you select Plain Text, all messages are received as plain text.) Message download limit: Set the size of an incoming message that is automatically downloaded.

  • Page 152: Working With Meeting Invitations

    On the Auto Sync tab, set any of the following: Connect and check for messages every: Set how frequently the Inbox application checks for new email messages. Connection: Set which connection settings to use when checking for email, such as Internet or Work. Select the Filters tab and set any of the following: Only display messages from the last [ ] day(s): Set the number of days’...

  • Page 153: Sending Email Messages From Within Another Application

    You can reply to and forward meeting invitations in the same way as email messages. Note You can create meeting invitations on your Treo; see “Sending a Meeting Request” on page 246. Press Inbox Select the account you want. Select a meeting invitation to open it. (Meeting invitations appear with this icon: Do either of the following: To accept the invitation, press Accept (include comments with) your response, and then select OK.
  • Page 154 Section 3B: Using the Email Features...

  • Page 155: Using Messaging

    Using Messaging In This Section About Messaging Sending and Receiving Messages Managing Your Messages Customizing Your Messaging Settings Using Windows Live Section 3C: Using Messaging Section 3C...

  • Page 156: About Messaging

    About Messaging ® Your Palm Treo™ 800 messages: SMS: Enables you to use the Messaging application to exchange brief text messages with other wireless devices and email addresses that support this form of messaging. IM: Enables you to exchange instant messages with friends and colleagues who use ®...

  • Page 157: Sending And Receiving Messages

    Sending and Receiving Messages Creating and Sending a Text Message Each text message can hold up to 160 characters. To save time, you can select from predefined My Text phrases, such as “Call me” or “On my way.” You can add your own My Text phrases, and if you prefer, you can enter the full message text too.

  • Page 158: Setting Message Options

    If you enter the recipient’s name, make sure you select a phone number that accepts text messages. You can also address a message to a name that is in an online address book. See “Using an Online Address Book” on page 142 for details. To address a message to multiple recipients, separate the addresses with a semicolon (;).

  • Page 159: Receiving Text Messages

    Set the following options: Message Priority: Set this message as normal or urgent. Add Call Back number: Enter a number where the recipient can call you back. Press OK Receiving Text Messages When your phone is on and you are in a wireless coverage area, you automatically receive new text messages.

  • Page 160: Using Messaging To Chat

    Viewing a Message There are several ways to view a text message. Do one of the following to open a message: From a notification, select View. From the Today screen, select the Messaging status field, and then select the message you want to view. From the Today screen, press Messaging message you want to view.

  • Page 161: Managing Your Messages

    Using Links in Messages When you receive a text message that contains a telephone number, email address, or URL, you can dial the number, send an email message, or go to the Web page immediately. Your Treo automatically opens the appropriate application from the link. Open a message in the Inbox or another folder.

  • Page 162: Deleting A Single Message

    Sorting Your Messages You can arrange the messages in any folder by date or sender. Go to the Inbox or other folder you want to arrange. Press Menu Select By Date or By Name. Deleting a Single Message Go to the Inbox or other folder containing the message you want to delete. Highlight the message.

  • Page 163: Customizing Your Messaging Settings

    Customizing Your Messaging Settings Go to your Today screen (see “Accessing Your Today Screen” on page 76) and press Messaging (left softkey). Press Menu (right softkey) and select Options. On the Messages tab, set the following options: Confirm message deletions: Set whether you see deletion confirmation messages. Signature: Add a signature to outgoing messages.

  • Page 164: Using Windows Live

    Did you know? Options you select for an individual message (see “Setting Message Options” on page 158) override the options you set for all messages. Using Windows Live Windows Live is a set of services that combines online search features, email, and instant messaging: Live Search for Windows Mobile information such as movie times and traffic conditions.
  • Page 165 Setting Up Windows Live Mail Before You You must have an existing Hotmail account to use Windows Live Mail. If you Begin do not have an account, use the Web browser on your Treo to go to www.mobile.live.com/hm, and follow the steps to set up an account. Press Start and select Programs.
  • Page 166 Set the following options: Check the Live Search bar box to have the Live Search bar appear on your Today screen. Check the Windows Live services box to have Windows Live Email and Windows Live Messenger appear on your Today screen. Press Next (left softkey).

  • Page 167: Using Windows Live Messenger

    Using Windows Live Mail Before You Make sure that your phone is on and that you’re inside a coverage area (see Begin “Turning Your Phone On and Off” on page 35). Press Start and select Programs. Select Windows Live To synchronize email, contacts, and/or Windows Live Messenger information, press Right or Left until Sync is highlighted, and then press Center...
  • Page 168 Press Sign in If you have not already set up a Windows Live Mail account (see “Setting Up Windows Live Mail” on page 165), the first time you sign in to Windows Live Messenger, press Accept If prompted, enter your Hotmail email address and password.
  • Page 169 Text Entry Bar Press Send (left softkey). (Optional) To exchange messages with more than one person, press Menu (right softkey), select Options > Add participant, and then select the participant you want to add. To end the messaging session, press Menu conversation.
  • Page 170 Section 3C: Using Messaging...

  • Page 171: Browsing The Web

    Browsing the Web In This Section Viewing a Web Page Working With Favorites Working With Web Pages Customizing Your Internet Explorer Searching the Web From Your Today Screen To browse the Web, you must activate Sprint Power Vision Sprint Power Vision” on page 114), or you must establish a connection to a Wi-Fi network (see “Connecting to a Wi-Fi Network”...

  • Page 172: Viewing A Web Page

    Viewing a Web Page By default, Internet Explorer Mobile scales Web page content to fit your Palm smart device screen so that you can view most of the information without scrolling left or right. Did you know? You can also start a Web search from your Today screen by selecting the Web Search field, entering the item you want to find, and then pressing Center on the 5-way .
  • Page 173 Desktop: Keep the same layout and size as on a desktop computer, which requires both horizontal and vertical scrolling. Full Screen: Hide the title bar and toolbar and fill the entire screen with the contents of the Web page. Show Pictures: Show or hide pictures on Web pages. (Hiding pictures speeds up the time it takes to load pages.) Do any of the following: To view the previous page, press Back...

  • Page 174: Working With Favorites

    Did you know? You can send email from a Web page. Email addresses appear as links on Web pages. After you configure an email application on your Treo, you can select an email link to create a message to send to that address. Press OK to close Internet Explorer Mobile.

  • Page 175: Creating A Favorite

    Creating a Favorite Before You Create the folders where you want to store your favorites. Once you create a Begin favorite, you can’t move it to another folder. Go to the page you want to mark as a favorite. Press Menu (right softkey) and select Add to Favorites.

  • Page 176: Working With Web Pages

    To delete a favorite or folder, select Favorites (left softkey). Select the Add/Delete tab, highlight the item you want to delete, and then select Delete . Select Yes to confirm the deletion, and then press OK . Working With Web Pages Downloading Files and Images From a Web Page You can download files that are usable on your Treo, such as new applications, MIDI ringtones, or pictures that are specifically tagged for download.

  • Page 177: Customizing Your Internet Explorer Mobile Settings

    Press Menu (right softkey) and select Edit > Paste. You can copy the text from the entire Web page. Tap and hold the page, and select Select All Text . Tap and hold the page again, and select Copy . Using the History List The History list stores the addresses of the pages you visited recently.
  • Page 178 Select the Memory tab and set any of the following options: Save links to pages visited in the past: Set how many days of activity the History list stores. Clear History: Empty the History list. Delete Files: Remove saved pages and Web files that you viewed or synchronized with your computer.

  • Page 179: Searching The Web From Your Today Screen

    Searching the Web From Your Today Screen Need to find information quickly? Search the Web directly from your Today screen. Make sure your phone is turned on and that you are inside a coverage area (see “Turning Your Phone On and Off” on page 35). Go to your Today screen (see “Accessing Your Today Screen”...
  • Page 180 Section 3D: Browsing the Web...

  • Page 181: Using Gps

    Using GPS In This Section Finding a Point of Interest Using Maps Using Sprint Navigation Section 3E: Using GPS S e c t i o n 3 E...

  • Page 182: Finding A Point Of Interest

    Finding a Point of Interest The next time you find yourself in unfamiliar territory, you can use your Palm smart device to get directions to a contact’s address, find the nearest pizza place, or view a map of the area.
  • Page 183 Finding a Point of Interest Near Another Location Make sure your phone is turned on and that you are inside a coverage area (see “Turning Your Phone On and Off” on page 35). Go to your Today screen. Select the Point of Interest lookup field and enter the type of place you want to find.

  • Page 184: Using Maps

    Using Maps Before You Make sure Location Privacy is set to Location On. Go to your Today screen Begin and press Menu (right softkey). Select Preferences > Phone Settings. Select the Services tab, select Location Privacy , and then make sure Location On is selected.

  • Page 185: Using Sprint Navigation

    Using Sprint Navigation Sprint Navigation is a GPS navigation system that gives you turn-by-turn directions by map and by voice right from your Treo. Get audible GPS directions for an appointment, a sales call, or even a coffee shop close by. Sprint Navigation requires a monthly subscription. Contact Sprint for information and rates.
  • Page 186 Search: Locate nearby services, such as the most inexpensive gas station in the area or the closest bank or ATM. Tools & Extra: Set Sprint Navigation options and to access other tools. For example you can view a compass and assign your current location a name, such as home. Note The External GPS settings described in “Setting Up an External GPS Device”...

  • Page 187: Using Wireless Connections

    Using Wireless Connections In This Section Connecting to a Wi-Fi Network Connecting to Devices With Bluetooth Beaming Information With IR Section 3F: Using Wireless Connections ® WirelessTechnology Section 3F...

  • Page 188: Connecting To A Wi-Fi Network

    Wi-Fi network. A Wi-Fi network is a wireless local area network (WLAN) that is based on the 802. 1 1b/g standard. When you’re within range of an accessible Wi-FI network, you can use the Wi-Fi feature of your Palm network and access the Web.
  • Page 189 Secure networks: These networks may broadcast their name, but at the very least, they may also require you to enter a password that you get from a system administrator. Secure networks may also require you to get other network settings from the system administrator and enter them during setup.
  • Page 190 Wi-Fi Status Icons The Wi-Fi icon on your Today screen indicates the status of the Wi-Fi feature. The Wi-Fi feature on your Treo is turned on, but you are not connected to a Wi-Fi network. You have a Wi-Fi notification waiting. For example, if Wi-Fi is turned on and you are not within range of a preferred network, you can tap this icon to view available networks.

  • Page 191: Connecting To A Secure Network

    Press Connect (left softkey) to connect to the selected network. Do one of the following: If Connected appears next to the network name, you are ready to use the Wi-Fi connection. (For example, open Internet Explorer If you are prompted to enter network settings, continue with step 3 in the next section.
  • Page 192 Enter the following settings, and then press Next Network name: If this field is blank, enter the SSID provided by the system administrator. (This field is case sensitive.) Connects to: Set whether this network connects to the Internet or to Work. (You may need to select Work to access a corporate intranet.) This is a hidden network: If you had to enter the network name, this is a hidden network.
  • Page 193 Data Encryption: Set the encryption method. (The options in this list vary based on your Authentication setting.) Disabled: Turn data encryption off. WEP: Turn on the Wired Equivalent Privacy encryption method. TKIP: Turn on the Temporal Key Integrity Protocol encryption method. (This method is often used to encrypt WPA and WPA-PSK connections.) AES: Turn on the Advanced Encryption Standard protocol.

  • Page 194: Disconnecting From A Wi-Fi Network

    Disconnecting From a Wi-Fi Network To disconnect from a Wi-Fi network, do one of the following: To save any settings you entered, press and hold Wi-Fi network. The next time you’re within range and the Wi-Fi feature is turned on, your Treo automatically connects to this network.
  • Page 195 Scan: Search for available Wi-Fi networks. If your Treo locates an available network, you can connect to it. Select the Details tab to view information about an active Wi-Fi connection. If the network you want to connect to requires a custom certificate, select the Enroll tab and set the following: User: Enter your username for access to this Wi-Fi network.

  • Page 196: Connecting To Devices With Bluetooth Wireless Technology

    Bluetooth devices, such as a headset, printer, other phones and handhelds, and more. For a list of hands-free devices with Bluetooth wireless technology that are compatible with your Treo, go to palm.com/treo800wsprint-support. If your computer is enabled with Bluetooth wireless technology, you can also synchronize wirelessly.
  • Page 197 If necessary, prepare the device you want to connect with to accept a new connection. (Check the device’s documentation for details.) Go to your Today screen (see “Accessing Your Today Screen” on page 76), and then tap Bluetooth Select the Mode tab and check the Turn on Bluetooth box to turn on the Bluetooth feature on your Treo.
  • Page 198 Press Done You can now communicate with this device whenever it is within range and the Bluetooth feature on your Treo is turned on. The range varies greatly, depending on environmental factors. The maximum is about 30 feet (10 meters). To modify or delete an established partnership with a device, go to the Bluetooth Settings screen and select Devices .
  • Page 199 Receiving Information Over a Bluetooth Connection Go to your Today screen, and then tap Bluetooth Select the Mode tab and check the Turn on Bluetooth box to turn on the Bluetooth feature on your Treo. If you haven’t already set up a partnership with the transmitting device, check the Make this device discoverable to other devices box to let the device find your Treo and request a connection.

  • Page 200: Beaming Information With Ir

    Go to your Today screen, and then tap Bluetooth Select the Mode tab and check the Turn on Bluetooth box to turn on the Bluetooth feature on your Treo. Press OK Press Start and select Programs. Select ActiveSync Press Menu If this is the first time you’re making a Bluetooth connection to this computer, follow the onscreen prompts to set up a Bluetooth partnership with this computer.

  • Page 201: Beaming A Record

    For best results, the path between the two devices must be clear of obstacles and both devices must be kept stationary. If you have difficulty beaming, shorten the distance and avoid bright sunlight. The type of information you can beam depends on the type of device you are beaming to.

  • Page 202: Receiving Beamed Information

    Select the Connections tab, and then select Beam . Make sure the Receive all incoming beams box is checked. If you still can’t receive information, try a soft reset (see “Resetting Your Palm page 349). Synchronizing Over an Infrared Connection Set up your computer to receive infrared beams.

  • Page 203: Section 4: Your Portable Media Device

    Section 4 Your Portable Media Device...

  • Page 205: Synchronizing Your Media Files

    Synchronizing Your Media Files In This Section Synchronizing Your Pictures, Videos, and Music Synchronizing Pictures, Videos, and Music: Windows XP Synchronizing Pictures, Videos, and Music: Windows Vista Section 4A: Synchronizing Your Media Files Section 4A ®...

  • Page 206: Synchronizing Your Pictures, Videos, And Music

    Synchronizing Your Pictures, Videos, and Music You can synchronize pictures, videos, and music files between your Palm smart device and your computer. How synchronization happens, however, depends on two conditions: Sync direction: Are you transferring the files from your Treo to your computer or from your...
  • Page 207 Sync as you normally would with the ActiveSync desktop software (see “Using the Desktop Sync Software” on page 48 for details). To find synchronized pictures and videos on your computer, go to: C:\Documents and Settings\<Username>\My Documents\<device name>My Documents. This folder has subfolders for My Music, My Pictures, and My Videos.

  • Page 208: Synchronizing Pictures, Videos, And Music: Windows Vista

    If you receive an error while synchronizing files, make sure that all of the files you’re trying to sync are closed on both your computer and on your Treo. If a Treo My Documents sync folder has been created on your computer, you can also sync by dragging files into the appropriate subfolder under that folder.
  • Page 209 Note Each time you import pictures and videos from your Treo, Windows Mobile Device Center creates a subfolder in the Pictures folder based on the current date and any tag you select during the import process To synchronize music files that originate on your Treo, and pictures, videos, and music files that originate on your computer, use Windows Media Player (see “Synchronizing Windows ®...
  • Page 210 Section 4A: Synchronizing Your Media Files...

  • Page 211: Working With Your Pictures And Videos

    Working With Your Pictures and Videos In This Section About Your Camera Taking Pictures and Videos Viewing Pictures and Videos Sending Pictures and Videos Organizing Pictures and Videos Using a Picture as the Today Screen Background Editing Pictures Customizing Your Pictures & Videos Settings Section 4B: Working With Your Pictures and Videos Section 4B...

  • Page 212: About Your Camera

    About Your Camera ® Your Palm Treo™ 800 camera with 2x digital zoom. You can use the camera to take and view pictures and videos and send them to your friends and family. To add a personal touch to your Treo, use your pictures as your Today screen background and as caller ID images.
  • Page 213 Aim your Treo, as you would any camera, to frame the subject in the device’s screen. (Your Treo has a self-portrait mirror next to the camera lens on the back of your device. Use the mirror when you’re taking a picture or video and you want to be in the picture too.) (Optional) Adjust any of the following: Zoom: Press Up...

  • Page 214: Recording A Video

    Taking Pictures in Burst Mode Burst mode takes five pictures in quick succession, with one button press. Burst mode is particularly useful for taking pictures of situations where there is movement, for example, while photographing children, sports, or animals. Press Start and select Pictures &...
  • Page 215 Press Menu (right softkey) and select Video. Aim your Treo, as you would any camera, to frame your subject in the device’s screen. (Optional) Adjust the following settings: Brightness: Press Right Left to decrease the brightness. Resolution: Press Menu Quality to change the video resolution. Press Center to start recording.

  • Page 216: Viewing Pictures And Videos

    Viewing Pictures and Videos Viewing a Picture In addition to viewing the pictures you capture with the built-in camera, you can view pictures that are captured on many popular digital cameras or downloaded from the Internet. Your Treo supports the following picture formats: JPG, JPEG, JPE WBMP Press Start...

  • Page 217: Viewing A Slide Show

    Press Start and select Pictures & Videos. Select the video you want to view. (For more information on viewing videos, see “Playing Media Files” on page 229.) Press OK to return to Thumbnails view. To view videos that are stored in a different folder, select the list in the upper-left corner, and then select the album you want to view.

  • Page 218: Sending Pictures And Videos

    Sending Pictures and Videos You can send a picture or video to other picture-enabled wireless devices or to an email address. Did you know? You cannot send copyrighted pictures or videos that appear with a Lock icon in Thumbnails view. Press Start and select Pictures &...

  • Page 219: Using A Picture As The Today Screen Background

    Select the list in the upper-left, and select the location where you want to place the picture or video you selected in step 2. Press Menu (right softkey) and select Edit > Paste. You can also view a specific folder or expansion card and arrange the pictures and videos by name, date, or size.

  • Page 220: Adding A Picture To A Contact Entry

    Adding a Picture to a Contact Entry Press Start and select Pictures & Videos. Highlight the picture you want to use. Press Menu Select the contact you want to add the picture to. Editing Pictures Press Start and select Pictures & Videos. Open the picture you want to edit.

  • Page 221: Renaming A Picture Or Video

    For more extensive edits, sync your picture or video to your computer and edit it in your favorite graphics program. Then sync the picture or video back to your Treo. Deleting a Picture or Video Press Start and select Pictures & Videos. Highlight the picture or video you want to delete.

  • Page 222: Customizing Your Pictures & Videos Settings

    Customizing Your Pictures & Videos Settings You can customize the camera on your Treo as described in the following section. Press Start and select Pictures & Videos. Press Menu On the General tab, set the following options: Use this picture size: Set the size of pictures you send via email.
  • Page 223 Select the Camera tab and set the following options: Type filename prefix: Assign a name to a series of pictures to be captured, such as Seattle001, Seattle002, and so on. Save files to: Set whether pictures and videos are stored on your Treo or on an expansion card. Still image compression level: Set the default size for newly captured pictures.
  • Page 224 Section 4B: Working With Your Pictures and Videos...

  • Page 225: Playing Media Files

    Playing Media Files In This Section Synchronizing Windows Media Playing Media Files Working With Libraries Working With Playlists Customizing Windows Media Player Mobile Section 4C: Playing Media Files ® Player Library Files Section 4C...
  • Page 226 ® Windows Media Player Mobile can play music, audio, and video files that are stored on your ® Palm Treo™ 800 smart device or on an expansion card (sold separately) in any of the following file formats: Because music, audio, and video files are so large, we recommend that you use a microSD or microSDHC expansion card to store the files you want to play on your Treo.

  • Page 227: Synchronizing Windows Media

    Microsoft You can install ActiveSync desktop software from the Getting Started CD for Palm Treo 800w smart device that came with your Treo. Windows Media Player 11 is already installed on Windows Vista Synchronizing Windows Media Use the Sync feature in the desktop version of Windows Media Player to transfer your Windows Media Player library files from your computer to an expansion card or your Treo.
  • Page 228 After you complete initial setup, you can switch between automatic and manual sync. Note The following steps are for Windows Media Player 11. If you’re using another version of Windows Media Player, the steps may vary. On your computer, open Windows Media Player. (Optional) Insert a 32MB or larger expansion card into your Treo.

  • Page 229: Playing Media Files

    Playing Media Files Press Start and select Windows Media. If you don’t see Library in the upper-left corner, press Menu select Library. To play a file that is not in a library, go to the Library screen, press Menu (right softkey), and select Open File . Select the folder that contains the item you want to play, (such as a video, song, album, or artist name), and if necessary select a subfolder to select a specific item.
  • Page 230 or Volume button: Increase the volume level. or Volume button: Decrease the volume level. : Turn the sound on or off. : Display a video using the full screen. : Display a Web site where you can find music and videos to play. : Set your rating of the current file.

  • Page 231: Working With Libraries

    Working With Libraries A library represents each of the storage locations available to Windows Media Player Mobile, such as your Treo or an optional expansion card (sold separately). Each library contains links to the media files in that location. Windows Media Player Mobile usually creates and updates the library automatically when you add media files for the first time.

  • Page 232: Working With Playlists

    Working With Playlists A playlist is a list of media files that play in a specific order. You can use playlists to group audio files together or video files together for convenient playback. For example, in the desktop player, you can create a playlist of upbeat songs for when you exercise and a playlist of soothing songs for a long flight.

  • Page 233: Customizing Windows Media Player Mobile

    Keep the playlist so you can play it later: Press Menu Save Playlist, and then enter a name for the playlist. Did you know? You can also move a file on the Now Playing playlist by tapping and dragging it to a new position. Customizing Windows Media Player Mobile If necessary, go to the Playback screen by pressing OK Press Menu...
  • Page 234 Select the Library tab and set whether the Library screen or the Playback screen appears when you open Windows Media Player Mobile. Select the Skins tab and select Previous or Next until you display the skin you want as the player’s background. Select the Buttons tab and do any of the following to change any of the available button settings: Assign a button: Highlight the item you want to set,...

  • Page 235: Section 5: Your Wireless Organizer

    Section 5 Your Wireless Organizer...

  • Page 237: Using The Organizer Features

    Using the Organizer Features In This Section Contacts Calendar Tasks Notes Calculator Section 5A: Using the Organizer Features Section 5A...

  • Page 238: Contacts

    Contacts Adding a Contact If you have many contacts to enter, it’s best to enter them in Microsoft Outlook Computer” on page 41 for details. Go to your Today screen (see “Accessing Your Today Screen” on page 76). Press Menu You can also open the Contacts application by pressing and holding Option while you press Calendar .

  • Page 239: Viewing Or Changing Contact Information

    To assign the entry to one or more categories, select Categories and then check the categories under which you want this entry to appear. (To add a new category, press (left softkey), enter the category name, and then press OK To assign a ringtone to the entry, select Ring tone and select a tone.
  • Page 240 Did you know? You can find a contact by company name. From your Today screen, press Menu (right softkey) and select Contacts . Press Menu (right softkey) and select View By > Company . Select a company name to see the contacts who work there.

  • Page 241: Customizing Contacts

    Area code: Set the default area code for new contact entries. Press OK Finding a Contact in an Online Address Book In addition to having contacts on your Palm contact information from your organization’s online address book or Global Address List (GAL).

  • Page 242: Calendar

    Before You Do the following: Begin • • • Go to your Today screen. Press Menu Press Menu Enter the contact’s name (in part or in full), and then press Find (You must spell the contact’s name correctly to find it in the online address book.) Calendar Displaying Your Calendar Press Calendar...

  • Page 243: Creating An Appointment

    An afternoon or evening appointment. Both morning and afternoon or evening appointments. An all-day event. Year: View the first nine months of the current year. (Press Down set of months, or press Up Use the 5-way to move to another day, week, month, or year (based on the current view).

  • Page 244: Creating An Untimed Event

    To pencil in an appointment, open the appointment, press Menu (right softkey), and select Edit . Select Status and then select Tentative . Creating an Untimed Event An untimed event, such as a birthday, anniversary, or vacation, does not occur at a particular time. These events appear as banners at the top of your calendar;...

  • Page 245: Adding An Alarm Reminder To An Event

    Adding an Alarm Reminder to an Event Create an event, and then select it. Press Menu (right softkey) and select Edit. Select Reminder and then select Remind Me. Enter the number of minutes, hours, days, or weeks before the event that you want to receive the alarm.

  • Page 246: Sending A Meeting Request

    Sending a Meeting Request You can email meeting invitations to contacts who use the desktop version of Microsoft ® Outlook or Microsoft Outlook Before You Create contact entries with email addresses for the people you want to invite Begin to a meeting (see “Adding a Contact” on page 238). You can’t invite someone to a meeting unless you have an email address for them in the Contacts application.
  • Page 247 Marking an Event as Sensitive If other people have access to your Microsoft Office Outlook calendar on your computer and you don’t want them to see an appointment, you can mark that appointment as private to hide it from other Microsoft Office Outlook users. Create an event and then open it.

  • Page 248: Deleting An Event

    Organizing Your Schedule Use categories to view various types of events. Create an event and then select it. Press Menu Select Categories and then check the categories that apply to this event. (To add a new category, press New softkey), enter the category name, and then press OK Press OK two more times.
  • Page 249 Show half hour slots: Set whether time slots appear in one-hour or half-hour increments in Day view and Week view. Show week numbers: Set whether week numbers (1–52) appear in Week view. Select the Appointments tab and set any of the following options: Set reminders for new items: Set whether a reminder is automatically added to new events and how long before the event the reminder appears.

  • Page 250: Tasks

    Did you know? If you want to use Tasks Over the Air (OTA) synchronization, install the software from your Getting Started CD for Palm Treo 800w smart device. OTA features also require Microsoft Exchange Server 2007 or Exchange Server 2003 upgraded to Service Pack 2. The option to synchronize tasks wirelessly in the ActiveSync appropriate server.

  • Page 251: Organizing Your Tasks

    Categories: Assign the task to one or more categories. Sensitivity: Mark this task as Normal, Personal, Private, or Confidential. (Optional) Select the Notes tab and enter additional text for the task. Press OK You can also add a task by selecting the Tasks entry bar at the top of the screen.

  • Page 252: Deleting A Task

    Deleting a Task Highlight the task you want to delete. Press Menu Select Yes. Customizing Tasks Go to the Tasks list. Press Menu Set any of the following options: Set reminders for new items: Automatically add a reminder to new tasks. (The default reminder is set to 8:00 on the morning the task is due.

  • Page 253: Recording A Voice Note

    Creating a Note Press Start and select Programs. Select Notes Press New (left softkey). Do one of the following: Type the text with the keyboard. Write the text with the stylus. Enter the text by tapping the onscreen keyboard. Press Menu crossing at least three ruled lines.

  • Page 254: Creating A Note From A Template

    If the recording toolbar is not visible at the bottom of the screen, press Menu Recording Toolbar. Select to begin recording. Speak into the microphone on your Treo or hold it close to another sound source. After you finish recording, select Recording icon appears in the note or in the Notes list, depending on where you recorded the note.)

  • Page 255: Deleting A Note

    Organizing Your Notes You can rename your notes, move notes to another folder, and move notes between your Treo and an expansion (storage) card. Go to the Notes list and highlight a note you want to move. Press Menu (right softkey) and select Rename/Move. Select Name and then enter a new name for the note.

  • Page 256: Calculator

    Set any of the following options: Default mode: Set the default entry mode to Writing or Typing. Default template: Set the default template for new notes. Save to: Set the default location where new notes are stored. Record button action: Set whether the Side button opens the Notes application or stays in the current application.

  • Page 257: Using The Calculator Memory

    Enter numbers and perform calculations, including the following: Clear the last digit. Clear the current calculation or the displayed number. Calculate the reciprocal of a number. Calculate a percentage. Calculate the square root of a number. Switch a number between negative and positive. To copy a number, press Edit and select Copy .
  • Page 258 Section 5A: Using the Organizer Features...

  • Page 259: Increasing Your Productivity

    Increasing Your Productivity In This Section ® Synchronizing Microsoft Office and Other Files Word Mobile ® PowerPoint Mobile ® Excel Mobile ® OneNote Mobile PDF Viewer Section 5B: Increasing Your Productivity Section 5B...

  • Page 260: Synchronizing Microsoft

    Synchronizing Files: Windows XP Before You Install Microsoft Begin for Palm Treo 800w smart device (see “Installing ActiveSync Software: Windows XP” on page 46). Connect your Treo to your computer with the USB sync cable. Note Most ActiveSync desktop software options are available only when your Treo is connected to your computer.
  • Page 261 On your computer, double-click the ActiveSync icon in the taskbar in the lower-right corner of your computer screen to open the ActiveSync desktop software window. (If you don’t see the ActiveSync icon in the taskbar, click Start > All Programs > Microsoft ActiveSync to open the ActiveSync window.) Under Information Type, double-click Files to view a list of the files in the Files sync folder.

  • Page 262: Synchronizing Files: Windows Vista

    Synchronizing Files: Windows Vista Do any of the following: To copy a file from your computer to your device, copy or save the file in the Documents\Documents on <device name’s> Device folder on your computer. To copy a file from your device to your computer, copy or save the file in the My Device >...

  • Page 263: Word Mobile

    Word Mobile You can create and edit documents and templates and save them on your Treo. You can also ® edit Microsoft Office Word However, keep in mind that some of the information and formatting may be lost when you save the document on your Treo.
  • Page 264 Fonts and font sizes (original fonts are listed on your Treo but are mapped to the closest font available). Lists (indented lists are mapped to the closest indentation level supported by Word Mobile). Underline styles (unsupported styles are mapped to one of the four supported styles: regular, dotted, wavy, or thick/bold/wide).

  • Page 265: Creating A Document

    Creating a Document Press Start and select Office Mobile. Select Word Mobile If an empty document appears onscreen, go to step 4; if the document list appears onscreen, press New Enter the text of the document. Press OK to save the file. Did you know? When you save a new document, it is automatically named after the first several words in the file.

  • Page 266: Finding Or Replacing Text In A Document

    To create a new template from a document, open the document you want to save as a template. Press Menu (right softkey) and select File > Save As . Select Name and then enter a name for the template. Select the Folder list and select Templates.

  • Page 267: Formatting Text

    To zoom in or out, open a document, press View , select Zoom , and then select the zoom level. Saving a Copy of a Document Open the document you want to copy. Press Menu (right softkey) and select File > Save As. Select Name and enter a new name for the file.

  • Page 268: Checking Spelling In A Document

    Set any of the following options: Alignment: Align the text with the left, right, or center of the paragraph. List: Create a bulleted or numbered list. Indentation: Change the paragraph margins. Left: Set the left margin for the entire paragraph. Right: Set the right margin for the entire paragraph.

  • Page 269: Deleting A Document

    Organizing Your Documents You can rename your documents, move your documents to another folder, and move your documents between your Treo and an expansion (storage) card. Go to the documents list. Highlight a file. Press Menu (right softkey) and select Rename/Move. Select Name and then enter a new name for the document.

  • Page 270: Powerpoint ® Mobile

    Customizing Word Mobile Go to the document list. Press Menu Set any of the following options: Default template: Set the default template for new documents. Save to: Set the default location where new documents are stored. Display in list view: Set the types of files that appear in the documents list. Press OK ®...

  • Page 271: Playing A Presentation

    To copy a file from your computer to your Treo, open My Computer or Windows Explorer on your computer, copy the file into the Mobile Device folder, and then sync . Playing a Presentation Press Start and select Office Mobile. Select PowerPoint Mobile In the presentation list, highlight the presentation you want to play.

  • Page 272: Excel ® Mobile

    Set any of the following options: Show without animation: Turn off builds and other animations. Show without slide transition: Turn off transition effects between slides. Use timings, if present: Enable the timings recorded with each slide in a presentation. Loop continuously: Advance to the first slide after playing the last slide in a presentation.
  • Page 273 Fonts and font sizes: The original font is listed on your Treo and is mapped to the closest font available. Original fonts reappear on your computer. Number formats: Microsoft format. Formulas and functions: Unsupported functions are removed, and only the returned value of the function appears.

  • Page 274: Creating A Workbook

    Excel 2007 Binary workbooks. You cannot open XLSB workbooks. Legacy files. PXL and PXT files can be opened, but must be saved in XLS or XLT format. File conversions. You cannot save a file with an XLS or XLT extension as an XLSX or XLTX file, respectively, and vice versa.

  • Page 275: Creating A Workbook From A Template

    When you save a new workbook, it is automatically named BookX (where X is the next number in a sequence) and then placed in the workbook list. To insert a symbol, place the insertion point where you want the symbol. Press Menu (right softkey) and select Insert >...

  • Page 276: Viewing A Workbook

    Viewing a Workbook Press Start and select Office Mobile. Select Excel Mobile In the workbook list, select the workbook you want to view. Press View (left softkey) and then select any of the following: Full Screen: View as much data as possible on the screen. To return to the normal view, select Restore in the upper-right corner.

  • Page 277: Calculating A Sum

    Calculating a Sum Press View (left softkey) and select Toolbar. Highlight the cell where you want to insert the sum. Select Sum Tap and drag the stylus across the cells you want to add. Press Return Entering a Formula Highlight the cell where you want to enter the formula. Enter an equal (=) sign followed by any values, cell references, name references, operators, and functions.

  • Page 278: Entering A Sequence Automatically

    Entering a Sequence Automatically Highlight both the cells containing the information you want to automate and the adjacent destination cells. Press Menu Select the Direction list, and then select the direction you want to populate. Select the Fill type list, and then select Series. Select the Series type list, and then select the type of series you want.

  • Page 279: Formatting Cells

    Entire column: Insert a new column. The entire column in which the highlighted cells are located and all columns to the right move one column to the right. Select OK. To add a new worksheet, press Menu (right softkey) and select Format > Modify Sheets .
  • Page 280 Formatting Rows and Columns Open the workbook you want to format. Highlight the rows or columns you want to format. Press Menu Select any of the following: AutoFit: Adjust the size of the highlighted rows or columns to their contents. Hide: Hide the highlighted rows or columns.
  • Page 281 Check or uncheck the Exclude header row from sort box to indicate if you want to sort the header row. Select OK. Filtering Information in a Worksheet Highlight the cells that contain the information you want to filter. Press Menu (right softkey) and select Tools >...
  • Page 282 Select whether you want the chart to appear as a separate worksheet within the current workbook, or as part of the current worksheet. Press Finish Formatting or Changing a Chart Open the workbook that contains the chart you want to format. Open the chart.

  • Page 283: Organizing Your Workbooks

    Select Next to find the next instance of the information, or select Replace to replace it. (To replace all instances of the information, select Replace All.) When you see a message indicating that the search is done, press OK Organizing Your Workbooks You can rename your workbooks and move them to another folder and between your Treo and an expansion (storage) card.

  • Page 284: Customizing Excel Mobile

    Shift cells up: Delete the highlighted cells and moves all cells below them up. Entire row: Delete the entire row in which the highlighted cells are located, and moves all rows below it up. Entire column: Delete the entire column in which the highlighted cells are located, and moves all columns on the right one column to the left.

  • Page 285: Onenote ® Mobile

    ® OneNote Mobile ® OneNote Mobile lets you create digital notes that contain text, pictures, and audio and video. You can then synchronize these notes with Microsoft Office OneNote 2007 on your computer. During synchronization, all the notes you create on your Treo are copied to a notebook called OneNote Mobile on your computer;...
  • Page 286 Create a numbered list: Place the cursor where you want the list to begin, press Menu (right softkey), and select List > Numbered. To clear the numbered list formatting, place the cursor on any list item, press Menu select List > Clear. Create a bulleted list: Place the cursor where you want the list to begin, press Menu (right softkey), and select List >...

  • Page 287: Renaming A Note

    Do any of the following: Open a hyperlink: Place the cursor anywhere in the link, and then press Center View picture detail: Highlight the picture, press Center softkey), and then select Zoom In. To zoom in further, press Menu softkey) and select Zoom In again. Use the 5-way to view different parts of the picture.

  • Page 288: Pdf Viewer

    PDF Viewer Picsel PDF Viewer lets you view PDF files whether they are saved to your Treo, attached to email messages, stored on an expansion card that is inserted into the expansion card slot on your Treo, or downloaded from the Web. You can customize the document display. Did you know? You can use the Files sync folder to transfer PDF files between your computer and your Treo.

  • Page 289: Customizing The Display

    To see which mode you are in, press Show Mode (left softkey) to display the mode icon. Press Hide Mode (left softkey) to hide the mode icon. To quickly find the file you want, select the <folder name> , Date, or Size column heading to sort the displayed files by that heading.

  • Page 290: Customizing Pdf Viewer

    Customizing PDF Viewer Press Menu Select any of the following options: Clear History: Delete all files from the Recent list, which shows the four most recently viewed files. Files: Set which file types can be opened with PDF Viewer. About: View information on the PDF Viewer application. (right softkey) and select Settings.

  • Page 291: Section 6: Your Information And Settings

    Section 6 Your Information and Settings...

  • Page 293: Managing Files And Applications

    Managing Files and Applications In This Section Finding Information Installing Applications Removing Applications Sharing Information Using Expansion Cards Section 6A: Managing Files and Applications Section 6A...

  • Page 294: Finding Information

    Finding Information You can find information quickly with the built-in search and GPS features on your Palm Treo™ 800 smart device: Lookup: Find and dial your contacts by contact name, company name, or phone number. (See “Dialing by Contact Name” on page 77 and “Dialing by Company Name” on page 79 for details.)

  • Page 295: Exploring Files And Folders

    To find an item you’ve looked for before, select the Search for list and then select the item in the list. Did you know? You can also open the Search screen by pressing Option + Shift. Exploring Files and Folders You can use File Explorer to browse the contents of folders on your Treo or an expansion card (sold separately).

  • Page 296: Installing Applications

    Your Treo comes with several built-in and ready-to-use applications. You can also install any of the additional software included on the Getting Started CD for Palm Treo 800w smart device, as well as other third-party applications that are compatible with devices running ®...
  • Page 297 Windows Mobile may not be compatible with your Treo. Installing Bonus Software From the CD The Getting Started CD for Palm Treo 800w smart device includes several bonus software applications that you can install on your Treo. You can install these applications when you install the desktop software, or you can install them later.
  • Page 298 Select the file you downloaded to start the installation program. Installing Applications From Your Computer There are many applications available for your Treo. To get started, check out the selection at palm.com/treo800wsprint-support. Before You To install an application from your computer, you must first install the Begin desktop sync software on your computer (see “Setting Up Your Computer...

  • Page 299: Installing Applications Onto An Expansion Card

    Installing Applications Onto an Expansion Card Insert the expansion card into the expansion card slot on your Treo (see “Inserting and Removing Expansion Cards” on page 302). Connect your Treo to your computer. On your computer, open the ActiveSync Device Center (Windows Vista). Click Explore Double-click My Windows Mobile-Based Device Copy the application file(s) into the Storage Card folder inside the Mobile Device folder.

  • Page 300: Removing Applications

    Removing Applications To free up storage space on your Treo, you can remove applications that you no longer use. You can remove only applications, patches, and extensions that you install; you cannot remove the built-in applications that reside in the Read-Only-Memory (ROM) portion of your device.

  • Page 301: Using Expansion Cards

    In the Inbox application, you can insert a picture or attach a note or other file to an email. You can also receive pictures and attachments. You can synchronize to share files with your computer. (You can add or remove files directly from the <device name>...

  • Page 302: Inserting And Removing Expansion Cards

    Inserting and Removing Expansion Cards Open the door to the expansion card slot by lifting the left edge of the door and then rotating the door downward. Do either of the following: To insert an expansion card, hold your Treo with the screen facing you and the card with the label facing you, and then insert the card into the expansion card slot until you feel it lock into place.
  • Page 303 Insert the expansion card into the expansion card slot. Press Start and select File Explorer. Select the list in the upper-left corner, and then select Storage Card. Select the application you want to open. To run an application on an expansion card, your Treo must have enough free space in the internal memory.
  • Page 304 Moving Information Between Your Treo and an Expansion Card Insert an expansion card into the expansion card slot. Open the application that contains the information you want to move. Go to the list view and highlight the item(s) you want to move. Press Menu Select the Location list, and then select where you want to move the information: Storage Card or Main Memory.
  • Page 305 Insert the expansion card into the expansion card slot. Press Start and select Settings. Select the System tab, and then select Memory Select the Storage Card tab. After you finish viewing the information, press OK Exploring Files on an Expansion Card Insert the expansion card into the expansion card slot.

  • Page 306: Encrypting An Expansion Card

    Encrypting an Expansion Card When you encrypt an expansion card, the info on the card can be read only by your Treo—so no one can see what’s on the card if it is lost or stolen. Insert the expansion card into the expansion card slot. Press Start and select Settings.

  • Page 307: Synchronizing Information

    Changing Which Applications Sync Stopping Synchronization When you synchronize, the information you enter on your Palm your computer, or your corporate server is automatically updated in the other location. There’s no need to enter the information twice. This is true whether you sync with your computer using desktop synchronization software (see “Setting Up Your Computer for Synchronization”...

  • Page 308: Setting Up Wireless Synchronization

    Setting Up Wireless Synchronization If your company uses Microsoft Exchange Server 2007 or Exchange Server 2003 upgraded to Service Pack 2, you may be able to take advantage of Microsoft Direct Push technology. Direct Push technology is a two-way wireless delivery method that keeps your Microsoft ®...
  • Page 309 Uncheck the box to detect the Exchange server settings, and then press Next (right softkey). If prompted, enter the Server address and check the box if the server requires SSL encryption, and then press Next Enter the username and password that you use to access your corporate mail server, and enter the Exchange server domain.

  • Page 310: Setting The Synchronization Schedule

    Check the boxes for the types of information you want to sync with the Exchange server. (Optional) Highlight an item and select Settings to change the synchronization settings for that type of information. (Settings are not available for all items.) (Optional) Press Menu Advanced to set the rules for fixing sync conflicts.

  • Page 311: Initiating A Wireless Sync Manually

    Set any of the following options: Peak times: Set the frequency for high-traffic time periods, such as when you are at work or when email volume is high. Off-peak times: Set the frequency for low-traffic time periods, such as late at night. Use above settings when roaming: Set the frequency while you are roaming outside Sprint’s network.

  • Page 312: Other Ways To Synchronize

    Other Ways to Synchronize Synchronizing Over a Bluetooth If your computer is equipped with Bluetooth connection to synchronize your computer and Treo. Before You Make sure your computer is set up for synchronization (see “Setting Up Begin Your Computer for Synchronization” on page 46). Do one of the following: Windows XP: On your computer, right-click the ActiveSync the lower-right corner of the screen, and select Connection Settings.

  • Page 313: Synchronizing With Multiple Computers

    When synchronization is complete, press Menu Disconnect Bluetooth. Synchronizing Over an Infrared Connection If your computer has an IR (infrared) port, you can synchronize with your computer wirelessly using the IR port on your Treo. Turn on the IR feature on your Treo (see “Beaming Information With IR” on page 200). Set up your computer to receive infrared beams.

  • Page 314: Changing Which Applications Sync

    Changing Which Applications Sync On your Treo, you can choose which applications you want to sync. Press Start and select Programs. Select ActiveSync Press Menu Do any of the following: Check the box next to any items you want to synchronize.

  • Page 315: Stopping Synchronization

    Stopping Synchronization If you ever need to manually stop synchronization, follow these steps: Press Start and select Programs. Select ActiveSync Press Stop (left softkey). To end the sync relationship between your Treo and a computer, so that items are no longer synchronized with that computer, select the computer name on the ActiveSync screen, and then select Delete .
  • Page 316 Section 6B: Synchronizing Information...

  • Page 317: Customizing Your Palm Treo™ 800 Smart Device

    System Sound Settings Display and Appearance Settings Application Settings Locking Your Treo and Information Entering Owner Information System Settings Connection Settings Purchasing Accessories for Your Treo Section 6C: Customizing Your Palm ® Treo™ 800 ® Treo™ 800 Smart Device Section 6C...

  • Page 318: Today Screen Settings

    Today Screen Background” on page 219. Changing the System Color Scheme Press Start and select Settings. On the Personal tab, select Today On the Appearance tab, select a theme in the list. Press OK Section 6C: Customizing Your Palm ® Treo™ 800 Smart Device...

  • Page 319: System Sound Settings

    You can immediately silence all sounds on your device, including phone ringtones, Calendar notifications, and system sounds. This does not mute the speaker during phone calls. Section 6C: Customizing Your Palm to return to Today Settings. ® Treo™ 800...

  • Page 320: Setting The Ringer Switch

    Settings. On the Personal tab, select Sounds & Notifications , the Ringer setting overrides the sound settings , it restores the previous sound settings. All sounds are as Section 6C: Customizing Your Palm ® Treo™ 800 Smart Device...
  • Page 321 Select the Manage tab and do any of the following: To record a sound, press Menu To preview a sound, select it and then press Play Section 6C: Customizing Your Palm (right softkey) and select New Sound. ® Treo™ 800 Smart Device (left softkey).

  • Page 322: Display And Appearance Settings

    If text looks rough around the edges, open the Screen Settings screen and select the ClearType tab. Check the Enable ClearType box, and then press to adjust the brightness. to adjust the text size. Section 6C: Customizing Your Palm (right softkey), and then select Send ® Treo™ 800...

  • Page 323: Aligning The Screen To Correct Tapping Problems

    Time: Set the time style, separators, and AM and PM symbols. Date: Set the short date style, separators, and long date style. Press OK Section 6C: Customizing Your Palm ® Treo™ 800 Smart Device...

  • Page 324: Application Settings

    Select a button list. Select the Assign a program list, and then select the application you want to assign to the button or key combination you selected in step 3. Press OK Section 6C: Customizing Your Palm ® Treo™ 800 Smart Device...

  • Page 325: Using Voice Commands

    Hold your device about nine inches away from your mouth, and then press and release the Voice Command button. (A tone plays and a microphone icon appears at the top of your screen.) Section 6C: Customizing Your Palm ® Voice Command. (See “Reassigning Buttons”...

  • Page 326: Setting Input Options

    Return key and Backspace key. Keyboard: Tap keys on the onscreen keyboard to enter text. Letter Recognizer: Write individual letters, numbers, and punctuation, which are converted into typed text. Section 6C: Customizing Your Palm ® .” ® Treo™ 800...
  • Page 327 Select the Options tab and set any of the following options: Voice recording format: Set the format in which you save voice notes. Default zoom level for writing: Set the initial size of text entered using onscreen writing methods. Section 6C: Customizing Your Palm ® Treo™ 800 Smart Device...

  • Page 328: Locking Your Treo And Information

    Treo up to your ear to speak, you can disable the screen’s touch-sensitive feature during active calls. When the screen’s touch-sensitive feature is disabled, you must use the 5-way navigator to access items on the screen. Section 6C: Customizing Your Palm ® Treo™ 800...

  • Page 329: Using Auto-Keyguard And Touchscreen Lockout

    If you’re using a hands-free device and your Treo is in a pocket or bag, you can manually turn on Keyguard during a call to prevent accidental key presses. Press Option and Power/End to manually turn on Keyguard. Section 6C: Customizing Your Palm ® Treo™ 800...

  • Page 330: Using Phone Lock

    You do not need to enter your lock code to answer a call. Smart Device On and Off” on page 34). Section 6C: Customizing Your Palm ® Treo™ 800...

  • Page 331: Using System Password Lock

    You must press Option or Alt before entering numerals or punctuation. Simple PIN: A simple PIN must contain at least 4 characters and includes numerals only. You do not need to press Option before entering the PIN numerals. Section 6C: Customizing Your Palm session after a hard reset. To ®...

  • Page 332: Entering Owner Information

    You can also set whether you want this information to appear when you turn on your Treo. If you lose your device, this feature can help the person who finds it return it to you. Section 6C: Customizing Your Palm ® Treo™ 800...

  • Page 333: System Settings

    Clock & Alarms Settings lets you set the time zone, time, and date for your home location and a location that you visit. Press Start and select Settings. Select the System tab, and then select Clock & Alarms On the Time tab, select Home. Section 6C: Customizing Your Palm ® Treo™ 800 Smart Device...

  • Page 334: Synchronizing The Date, Time, And Time Zone With The Network

    If you turn off the Use network time zone setting and later turn it on again, you need to turn your phone off and then on for this setting to take affect. or Down Section 6C: Customizing Your Palm ® Treo™ 800...

  • Page 335: Setting System Alarms

    Your Treo may include preinstalled certificates. Certificates are digital documents that are used to authenticate and exchange information on networks. Certificates can be issued for a user, a device, or a service. Section 6C: Customizing Your Palm ® Treo™ 800...

  • Page 336: Enabling Error Reporting

    To ensure further security, the report is transmitted by means of a secure connection and is kept confidential and anonymous in a limited-access database. Section 6C: Customizing Your Palm ® Treo™ 800...
  • Page 337 (This must be a different port from the one you set in step 3 as your program port. To connect to the GPS device using Bluetooth set up a partnership between the two devices. See “Setting Up a Bluetooth Connection” on page 196.) Section 6C: Customizing Your Palm ® wireless technology, you must first ®...
  • Page 338 Settings. Select the System tab, and then select Power On the Battery tab, check the Battery Power Remaining indicator to see how much power remains in your battery. Section 6C: Customizing Your Palm ® Treo™ 800 Smart Device...
  • Page 339 Press Start and select Settings. Select System and then select Task Manager Do any of the following: Close a specific application: Highlight the application’s name and press End Task (left softkey). Section 6C: Customizing Your Palm ® Treo™ 800 Smart Device...

  • Page 340: Connection Settings

    Wireless Manager . To change the settings for one of the displayed wireless features, press Menu (right softkey) and select the wireless feature you want to change. Section 6C: Customizing Your Palm (right softkey), select End All Tasks, (right softkey) and select ®...

  • Page 341: Managing Isp Settings

    Your company’s wireless local area network (LAN) is outside the firewall. Your company’s wireless LAN is inside the firewall, but you are accessing the network from outside the firewall (for example, from a public location or at home). Section 6C: Customizing Your Palm ® Treo™ 800 Smart Device ®...

  • Page 342: Setting Up A Proxy Server

    Select the Connections tab, and then select Connections On the Tasks tab, select Set up my proxy server. Your username and password. Your server’s domain name. Your server’s TCP/IP settings. Your server’s host name or IP address. Section 6C: Customizing Your Palm ® Treo™ 800 Smart Device...

  • Page 343: Ending A Data Connection

    Treo. Press Start and select Settings. Select the Connections tab, and then select Domain Enroll Section 6C: Customizing Your Palm signal icon on the title bar. ® Treo™ 800 Smart Device...

  • Page 344: Purchasing Accessories For Your Treo

    Purchasing Accessories for Your Treo These accessories, and others, are available from your local Sprint Store or at palm.com/treo800wsprint-support. For more information, you can also call Sprint at 1-888-211-4727 or visit www.sprint.com. Next-day delivery is available in selected areas. Vehicle Power Charger: A charger that enables you to charge your Treo in your vehicle using the car lighter socket.

  • Page 345: Section 7: Your Resources

    Section 7 Your Resources...

  • Page 347: Help

    Help In This Section Transferring Information From Another Device Trouble Installing the Desktop Software on a Windows XP Computer? ® Resetting Your Palm Treo™ 800 Performance Screen Network Connection Synchronization Email Camera Third-Party Applications Making Room on Your Treo Voice Quality...

  • Page 348: Transferring Information From Another Device

    If you have questions about Windows Mobile, you can also go to the Microsoft Windows Mobile Web site (www.windowsmobile.com) and search for information on Palm devices. Important To prevent your Treo from malfunctioning, do not use a backup utility to transfer your information from another device to your new Treo.

  • Page 349: Performing A Soft Reset

    351 for details. The reset begins when you insert the battery.) Wait for the progress bar on the Palm logo screen to fill and the Windows Mobile screen to transition to the Today screen before continuing to use your Treo. (Be patient, this may take a few minutes.)

  • Page 350: Performing A Hard Reset

    Performing a Hard Reset A hard reset erases all personal information, such as appointments, contacts, and tasks, as well as programs you have added, such as third-party software, on your Treo. Never do a hard reset without first trying a soft reset. You can restore previously synchronized information the next time you sync.

  • Page 351: Replacing The Battery

    Power/End When the “Erase all data?” prompt appears, press Up Wait for the progress bar on the Palm logo screen to fill again and for the Windows Mobile screen to appear. Follow the onscreen instructions to align the screen before continuing to use your Treo.
  • Page 352 Battery Contacts Device Contacts Be sure to dispose of your old battery in an environmentally responsible and legal way. In some areas, disposal in household or business trash is prohibited. Visit palm com/environment for more information. Section 7A: Help...

  • Page 353: Performance

    Performance The Applications Are Running Slower Than Usual Be sure that third-party applications are compatible with Windows Mobile Professional version 6.1 or later. Applications written for earlier versions can have performance problems. If you can try a free version of the software before purchasing it, you can test it first to make sure it works properly.
  • Page 354 If you’re using a new battery or a new charger, make sure the battery and charger are approved by Sprint or Palm for use with your Treo. Failure to use an approved battery or charger may prevent your device from turning on or charging.

  • Page 355: Screen

    Screen Make sure that third-party applications support 320 x 320 screen resolution. Some older applications have screen-size limits. The Screen Appears Blank The screen backlight dims when there is no keyboard activity for 30 seconds. The screen backlight turns off automatically when the screen turns off or when you are on a call or playing music in the background for longer than the time period specified in Backlight Settings expires.

  • Page 356: Network Connection

    Press OK To find carrying cases that protect the screen, and other useful accessories, visit palm com/treo800wsprint-support Network Connection Signal Strength Is Weak If you’re standing, move about ten feet in any direction. If you’re in a building, move near a window. Open any metal blinds.
  • Page 357 I Can’t Tell If Data Services Are Available Key term 1xRTT (single-carrier [1x] radio transmission technology): A wireless technology that can provide fast data transfer and Internet access, with average speeds of 60-to-80Kbps and bursts of up to 144Kbps. Key term EVDO (Evolution Data Optimized): A wireless broadband technology that is designed for very high-speed data transfer, with average download speeds of 400-to-600Kbps, and capable of reaching speeds up to 3.2Mbps and...

  • Page 358: I Can't Send Or Receive Text Messages

    Press and hold Power/End button to turn it back on again. Perform a soft reset (see “Performing a Soft Reset” on page 349). Confirm that data services are correctly configured on your Treo: Press Start and select Settings. Select the Connections tab, and then select Connections On the Tasks tab, select Manage existing connections.
  • Page 359 The Wi-Fi feature is off. If Wi-Fi is on, press and hold Wi-Fi then try to use your Bluetooth device again. You are away from other devices using the 2.4GHz radio frequency, such as cordless phones and microwaves. If this is impossible, move the phone closer to the hands-free device.

  • Page 360: Synchronization

    Make sure you are using the USB sync cable that came with your Treo or a replacement cable that has been approved by Palm for use with a Treo 800 Make sure the USB sync cable is securely connected at all points (see “Synchronizing With a USB Connection”...
  • Page 361 If your company uses Microsoft System Center Mobile Device Manager, contact your system administrator to find out whether desktop synchronization features are disabled on your Treo. Make sure that all the files you’re trying to sync are closed on both your computer and your Treo.
  • Page 362 For a Windows XP computer only: Uninstall the desktop software that came with your Treo, and then insert the Getting Started CD for Palm Treo 800w smart device, and repeat the installation process. For a Windows XP computer only: Delete the existing partnership between your Treo and your computer and create a new one by doing the following steps in turn: Disconnect your Treo and your computer from the sync cable.
  • Page 363 (“Changing Which Applications Sync” on page 314). For a Windows XP computer only: Uninstall the desktop synchronization software, reboot your computer, and then insert the Getting Started CD for Palm Treo 800w smart device that came with your Treo, and repeat the installation process.
  • Page 364 Make sure you have Windows Media For a Windows XP computer only: Reinstall your synchronization software from the Getting Started CD for Palm Treo 800w smart device that came with your Treo. Media file synchronization fails if you installed the synchronization software before you installed Windows Media Player 10 or later.
  • Page 365 I Can’t Synchronize Using a Bluetooth Connection Before You Do the following: Begin • Make sure your computer is equipped with Bluetooth wireless technology, either built-in or through a Bluetooth card. • Make sure that the PC’s Bluetooth setting is discoverable. •...
  • Page 366 When synchronization has finished, press Menu Disconnect Bluetooth. Exchange ActiveSync (wireless synchronization) I Can’t Synchronize With My Company’s Exchange Server If you’re unable to change your lock settings, check with your system administrator to find out if a systemwide locking policy is in place. My Scheduled Sync Doesn’t Work If your company uses Microsoft System Center Mobile Device Manager, contact your system administrator to find out whether synchronization frequency settings are restricted...
  • Page 367 An Alert Tells Me That the Server Could Not Be Reached Your Treo had to wait too long to connect to the Exchange server. The connection may have been lost, the server may be temporarily overloaded, or the server may have encountered an internal error.

  • Page 368: Email

    Press Start and select Programs. Select ActiveSync Press Menu Make sure the SSL box is checked. Email I Have Problems Using My Account Occasionally you may experience problems using an email account after you set it up. If you followed the account setup procedure and are experiencing problems using the account, verify that the account complies with your email provider’s requirements by following these steps: Verify both your password and your username for your email account.
  • Page 369 If your company uses Microsoft System Center Mobile Device Manager, contact your system administrator to find out whether email features are disabled on your Treo. Auto Sync Is Not Working If Auto Sync is occurring and you turn your Treo off, or if the connection to your email service provider is disconnected, the Auto Sync fails.

  • Page 370: Web

    In other cases, your ISP may be able to provide you with the outgoing mail server settings required to send mail from your Treo. I Have Problems Synchronizing Messages on My Treo With Messages on My Computer Make sure you have chosen the same settings for the account on both your Treo and your computer.

  • Page 371: A Secure Site Refuses To Permit A Transaction

    Some Web sites use a redirector to their true home page (for example, if you enter the address http://www.palm.com/support, it may resolve to http://www.palm.com/us/support. If Internet Explorer Mobile can’t follow the redirect, try using a desktop browser to see the landing page of the redirector, and enter that address in Internet Explorer Mobile.
  • Page 372 Hold the camera as still as possible. Try supporting your picture-taking arm against your body or a stationary object, such as a wall. Keep the subject of the pictures still. Exposure time is longer with lower light levels, so you may see a blur.

  • Page 373: Third-Party Applications

    Third-Party Applications Sometimes, third-party applications can cause conflicts on your Treo. Third-party applications that modify wireless features may affect the performance of your device and may require extra troubleshooting. Use caution when installing the following types of applications: Ringtone managers. Caller ID applications.

  • Page 374: Getting More Help

    If the problem is resolved, begin reinstalling your third-party applications one at a time. If the problem recurs, delete the last application you installed and report the problem to its developer. Getting More Help Contact the author or vendor of any third-party software if you require further assistance. Sprint does not provide technical support for applications that are not built into your Treo.

  • Page 375: Voice Quality

    Voice Quality Is the Other Person Hearing an Echo? Try decreasing the volume on your Treo to avoid coupling or feedback on the other person’s end. This applies to both the speakerphone and to the handset earpiece. Position the Treo closer to your ear to prevent sound leaking back to the microphone. Keep your hand away from the microphone hole in the lower-left corner of your device.
  • Page 376 Section 7A: Help...

  • Page 377: Glossary

    ® ActiveSync : The software on your Palm updates the information on your Treo with the information on your computer. ActiveSync Desktop Software: The software on your Windows XP computer that exchanges and updates the information on your computer with the information on your Treo.
  • Page 378 ® ® Desktop software: A PIM application for computers, such as Microsoft Outlook , that helps you manage your personal information and keep your personal information synchronized with your Treo. Dial-up networking: Wireless technology that enables you to convert your Treo into a wireless modem so that you can access the Internet from your computer.
  • Page 379 You can still use the organizer and other features. PIM (personal information manager): A category of software that includes applications such ® as Microsoft Outlook, Palm Desktop software, Lotus Notes, and ACT!. PIMs generally store contacts, schedules, tasks, and memos.
  • Page 380 ® Windows Mobile Device Center: The software on your Windows Vista computer that enables you to synchronize content and manage music, pictures, and videos between your device and your computer. To open Windows Mobile Device Center on your computer, click Start >...

  • Page 381: Section 8: Your Safety And Specifications

    Section 8 Your Safety and Specifications...

  • Page 383: Important Safety Information

    Important Safety Information In This Section General Precautions Maintaining Safe Use of and Access to Your Palm Using Your Phone With a Hearing Aid Device Caring for the Battery Radio Frequency (RF) Energy Static Electricity, ESD, and Your Treo Owner’s Record...

  • Page 384: General Precautions

    Treo and accessories. Failure to do so may be dangerous and may void your warranty. Maintaining Safe Use of and Access to Your Palm Smart Device Do Not Rely on the Phone Feature of Your Treo for Emergency Calls Wireless phones, such as the one on your Treo, operate using radio signals, which cannot guarantee connection in all conditions.

  • Page 385: Using Your Phone While Driving

    Using Your Phone While Driving Talking on your phone while driving (or operating the phone without a hands-free device) is prohibited in some jurisdictions. Laws vary as to specific restrictions. Remember that safety always comes first. Purchase an optional hands-free accessory at your local Sprint Store, or order by phone.

  • Page 386: Turning Off Your Phone In Dangerous Areas

    Turning Off Your Phone Before Flying Turn off your phone before boarding any aircraft. To prevent possible interference with aircraft systems, the U.S. Federal Aviation Administration (FAA) regulations require you to have permission from a crew member to use your phone while the plane is on the ground. To prevent any risk of interference, FCC regulations prohibit using your phone while the plane is in the air.

  • Page 387: Using Your Phone With A Hearing Aid Device

    FCC Hearing Aid Compatibility (HAC) requirements. For additional HAC information, including the HAC rating of this product, please go to www.palm.com/treoHAC. Your Treo has been tested for hearing aid device compatibility. When some wireless phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise.

  • Page 388: Caring For The Battery

    Any combined rating equal to four is considered usable. Thus, if you pair an M3 hearing aid with an M3 phone, you have a combined rating of six for “best use.” The same applies for T ratings. Sprint further suggests that you experiment with multiple phones (even those not labeled M3/T3 or M4/T4) while in the store to find the one that works best with your hearing aid device.
  • Page 389 through manufacturer of your Treo, or call 1-866-343-1114 to order them. They’re also available at www.sprint.com/accessories. Buying the right batteries and accessories is the best way to ensure that they’re genuine and safe. To avoid damage, charge the battery only in temperatures that range from 32° F to 113° F (0°...

  • Page 390: Radio Frequency (Rf) Energy

    Avoid dropping the phone or battery. If you drop the phone or battery, especially on a hard surface, and you suspect damage, take it to a service center for inspection. Promptly dispose of used batteries in accordance with local regulations. Disposal of Lithium-Ion (Li-Ion) Batteries To avoid being burned, do not handle a damaged or leaking lithium-ion (li-ion) battery.

  • Page 391: Body-Worn Operation

    standard and the guidelines published by the National Council of Radiation Protection and Measurements (NCRP). Body-Worn Operation To maintain compliance with FCC RF exposure guidelines, if you wear a handset on your body, use the carrying case, holster, or other body-worn accessory that is supplied by or approved by Sprint.

  • Page 392: Fcc Radio Frequency Emission

    The highest reported (FCC) SAR values of the Treo 800 Maximum Scaled SAR Values (W/kg) FCC CDMA 2000 Cellular Head 0.837 Body 0.577 FCC Radio Frequency Emission This phone meets the FCC Radio Frequency Emission Guidelines and is certified with the FCC as: FCC ID number: O8F-715 IC ID number: 3905A-715...
  • Page 393 Even a small amount of ESD can harm circuitry, so when working with electronic devices, take measures to help protect your electronic devices, including your Palm While Palm has built protections against ESD into its products, ESD unfortunately exists and, unless neutralized, could build up to levels that could harm your equipment. Any electronic device that contains an external entry point for plugging in anything from cables to docking stations is susceptible to entry of ESD.

  • Page 394: Owner's Record

    The rapidity with which you touch, connect, or disconnect electronic devices. While you should always take appropriate precautions to discharge static electricity, if you are in an environment where you notice ESD events, you may want to take extra precautions to protect your electronic equipment against ESD.

  • Page 395: Specifications

    Section 8B Specifications In This Section Specifications Section 8B: Specifications...

  • Page 396: Specifications

    Specifications Radio Phone features Processor technology Expansion Battery Operating system Camera Size Weight CDMA 800 (Digital Cellular), 1900 (PCS), and 1.5GHz (GPS) EVDO (Rev 0, Rev A) and 1XRTT Personal speakerphone MicroUSB standard B connector (2.0-compliant; for sync cable, charger, and audio accessories) External antenna port Microphone mute option 3-way calling...
  • Page 397 Connectivity Wi-Fi (802. 1 1b/g, 802.1x with EAP-PEAP, EAP-TLS) Infrared (1.2-compliant) Bluetooth specification. Supports GAP, GOEP [OBEX], SPP, SDAP, OPP, HSP, HFP 1.5, A2DP, AVRCP, PAN, PBAP, Microsoft technology, and BPP.) Display 320 x 320 pixel touch-sensitive LCD screen (includes stylus) 65,536 colors (16-bit color) User-adjustable brightness Keyboard...
  • Page 398 Included software (continued) System requirements Operating and storage temperature range ® Excel Mobile Word Mobile ® PowerPoint Mobile ® OneNote Mobile Handmark Pocket Express Solitaire Bubble Breaker Astraware Sudoku Aces Texas Hold’em Limit Voice Command My Treo Quick Tour Search Terminal Services Picsel PDF Viewer Sprite Backup...

  • Page 399: Index

    Index Numerics 1xRTT network icon 357 1xRTT networks 377 411 phone calls 16 5-way navigator 25, 56, 59, 373 911 calls 328, 330, 384 abbreviated dialing prefixes 103 About screen 115 AC charger 29, 344 accented characters 65 accessing account information 16, 40 alternate characters list 66 applications 70, 324 corporate servers 341, 367...
  • Page 400 Add Recipient option 157 Add Required Attendee command 246 Add Server Source command 308 Add to Contacts command 160 Add to Favorites command 175 adding appointments 243, 244 attachments 137 Bluetooth devices 197 bulleted or numbered lists 268, 286 caller ID pictures 238 contacts 87, 141, 160, 238 expansion cards 301 files to playlists 232...
  • Page 401 alternate phone numbers 78, 80 animated connection icon 52 animation 272 anniversaries 244 Answer softkey 81 answering the phone 81, 89, 98 antenna port 26 appearance settings 318, 322–323 Appearance tab 318 application buttons 69 applications See also third-party applications accessing 70, 324 associating with buttons 324 checking battery status and 31...
  • Page 402 auto-completion options 326–328 AutoCorrect command 220 auto-correction option 327 See also spell checking Autofill option 278 AutoFilter command 281 AutoFilter settings (spreadsheets) 273 AutoFit option 280 Auto-Keyguard feature 328, 329 Auto-Keyguard option 329 Auto-lock option 330 Automatic Send/Receive option 131, 135, auto-off interval 339, 377 auto-scroll option 328 background music 230...
  • Page 403 Bluetooth Settings screen 197, 199 Bluetooth technology 377 bonus software. See built-in applications bookmarks 174 border highlight 58 borders in spreadsheets 272, 279 brightness, adjusting 322 Brightness command 213 brightness icons (camera) 213, 215 broadband services 116 browsing files and folders 295, 305 built-in applications 15, 296, 300, 398 See also specific application built-in camera.
  • Page 404 camera adjusting brightness 213, 215 battery life and 31 capturing videos with 214–215 changing resolution 213, 215 freeing internal memory and 374 setting timer for 213 taking pictures with 212–214, 286, 371 troubleshooting 371–372 Camera icon 212, 214 camera lens 26 Camera Preview Mode 372 camera settings 222–223 camera specifications 396...
  • Page 405 clock screen saver 322, 339 closing applications 69, 71 lists in fields 62 menus 60 notification messages 159 screens 58 collect calls 17 color settings 318, 372 commands. See menu items; voice commands company lists 79 company names 79, 240 completed tasks 250, 251 compressed files 295, 298 computers.
  • Page 406 linking speed-dial buttons to 92 looking up 77, 136, 157 personalizing 101 removing 241 saving phone numbers for 87 selecting communication method for 77 sending meeting requests to 239, 246 Contacts application 238–241 Contacts command 238 Contacts list 77, 141, 160 context-sensitive menus 61 continuous playback (slides) 272 cookies 178...
  • Page 407 Media Player Mobile 233 Messaging application 163 Notes application 255 PDF Viewer 289, 290 screen 318, 322–323 system settings 333–339 system sounds 319–322 Tasks application 252 Today screen 318 voicemail buttons 93 Wi-Fi connections 194 Word Mobile 270 cutting. See deleting daily schedules 242 data 274, 278, 282 See also information...
  • Page 408 Delivery Preferences command 151 desktop software 23, 297, 378 See also synchronization application device names 49 devices See also Bluetooth devices; Treo beaming to 200 getting help with 15 making phone calls and 95, 97 setting up GPS 337–338 synchronizing and 50 transferring information from 348 troubleshooting 336 device-to-device connections 192...
  • Page 409 spreadsheets 274 tasks 251, 252 text messages 159, 160 videos 216, 230 Web favorites 175 Web pages 172 document file types 263, 270 document templates 263, 265, 270 documentation 14, 22 documents changing 263 copying and pasting text in 266 creating 263, 265 deleting 269 displaying 263, 264, 276...
  • Page 410 setting outgoing mail options for 134–135 synchronizing 138, 167 troubleshooting 368–370 email accounts customizing 135, 147–149 deleting 135 selecting 136, 147 setting up 126, 130, 132 troubleshooting 368 email applications 124, 164 email button 25, 130 email client software 370 email formats 139, 151 email providers 130, 132 E-mail Setup screen 130, 132, 150...
  • Page 411 inserting 302 installing applications onto 299 moving applications to 304 moving information to 304 opening items on 302 playing media files on 231 removing 302 renaming 305 running applications from 374 saving files and 269, 283, 303 searching on 294 storing attachments on 139, 149 storing pictures and videos on 219, 223 transferring files to 227, 231, 304...
  • Page 412 finding data in spreadsheets 282 email messages 143 information 294 Sprint Power Vision usernames 115 text 266 firewalls 341, 342, 360, 362 first-letter capitalization 328 Fit to page option 289 Fit to Screen option 172 Fit to width option 289 5-way navigator.
  • Page 413 See also online address books Global Address Lookup 294 Global Positioning System. See GPS devices GPS devices 337–338 GPS hardware port options 337 GPS navigation system 185 GPS Settings screen 337 graphics programs 221 HAC settings 105 hands-free devices compatibility with 196 connecting to 196 disabling touch-sensitivity for 329 making phone calls and 95, 97...
  • Page 414 See also pictures IMAP accounts 130, 132, 138, 140 Inbox 159, 161 Inbox application 130, 132, 136, 147 Inbox button 25, 130 Inbox folders 138 Inbox status field 73 indented lists 264 indenting text 268 indicator light 24, 30 information accessing 40 backing up 52, 350, 360 beaming 200, 201...
  • Page 415 Internet Message Access Protocol. See IMAP Internet service providers. See ISPs Internet Sharing feature 116 Internet Sharing icon 117 invitations. See meeting requests IR port. See infrared port ISP settings 341 ISPs 130, 132, 341 items on screen accidentally activating 329 displaying 247 highlighting 57, 58 moving through 57...
  • Page 416 scrolling through 57 selecting items in 62 Live Mail 165–167 Live Messenger 167 Live Search 164 Live Search bar 166 Live Search field 73, 179 Live Search icon 164 local area networks 341 locating email messages 143 information 294 Sprint Power Vision usernames 115 Location Privacy icon 104 Location Privacy options 104, 182, 184, 185 location-specific information 333, 337...
  • Page 417 meeting invitations. See meeting requests meeting requests 141, 152, 246, 249 memory buttons (calculator) 257 Memory Settings screen 338, 340, 353 Memory tab 178 memory usage 338 memory, freeing 300, 374 memos. See messages; notes menu items, selecting 60, 61 Menu softkey 60 menus 60 Menus Settings screen 324...
  • Page 418 moving files 269, 283, 296 information 304 media files 231 pictures or videos 218 speed-dial buttons 94 text 266 workbooks 283 moving around the screen 56–57 moving through PDF files 289 moving through Web pages 173 multimedia files. See media files multiphone accounts 40 multiple recipients 137, 158, 169 music 82, 100, 227, 229, 230...
  • Page 419 adding tasks and 251 creating 252, 254, 285 deleting 255, 287 displaying 286 entering contacts and 239 organizing 255 renaming 287 saving 255, 256 sorting 287 Notes application 252–256 Notes icon 253 Notes list 255 notification options 159 Notification tab 163 notifications accessing Web pages and 178 answering phone calls and 89...
  • Page 420 43, 143, 308 troubleshooting 348 overdue tasks 251 owner information 332, 333, 394 Owner Information screen 333 Palm online support 15 Palm OS devices 348 paragraph formatting 267 partial envelope icon 139 partially charged battery icon 31 partnerships 198, 379...
  • Page 421 passkeys 197 Password Settings screen 331 Password type options 331 passwords accessing corporate accounts and 309 accessing voicemail and 39, 83, 84 changing 40 connecting to Wi-Fi networks and 188, 191, 195 creating 40 dialing phone numbers and 92 displaying spreadsheets and 273 entering 65, 332 forgetting 331, 332 formatting 331...
  • Page 422 Phone as Modem feature 116, 379 phone calls answering a second 89 blocking 104 ending 87, 89 forwarding 88 getting assistance with 16 ignoring 82 making 76–81, 85, 89, 98, 160 placing on hold 86 playing music and 82 receiving 81–82, 85, 88, 90 setting up conference 88, 90, 91 transferring to handsets 98 transferring to voicemail 39, 82...
  • Page 423 sorting 219 synchronizing 44, 207, 208 taking 212–214, 286, 371 troubleshooting 372 undoing changes to 220 viewing 216, 287 Pictures & Videos application 212, 214, 220, PIMs 44, 363, 379 PINs 331 Plain Text option 151 Play Slide Show command 217 Play softkey 229 Play sound check box 321 playback...
  • Page 424 protecting information 328, 331 Treo 328–333 protecting personal information 40 proxy servers 342 punctuation marks 65 Purge command 162 Purge screen 162 Purge softkey 162 Quality command 215 Quick Keys 78, 93 Quick Tour 15 QuickTime Player 214 radio 396 radio frequency (RF) signals 385, 390 RAS connections 341 Receive all incoming beams check box 199...
  • Page 425 repeating reminders 321 repeating tasks 250 Replace All option 266, 283 replacement stylus 344 replacing data in spreadsheets 282 device battery 29, 344, 351 text 266, 327 Reply All command 144, 160 Reply command 144, 160 Reply softkey 144 Require SSL for Incoming e-mail check box 134 Require SSL for Outgoing e-mail check box 134...
  • Page 426 phone numbers 87 pictures and videos 223 voice notes 327 Word documents 263, 267, 270 workbooks 272, 275, 284 Scan option 195 Schedule command 310 Schedule screen 310 schedules 242, 248 See also calendar scheduling synchronization 129, 310–311, screen activating items on 59 adjusting brightness 322 aligning 323 caring for 25...
  • Page 427 pictures or videos 218, 222 sounds 322 text messages 82, 158 Web links 173 Sensitivity options 247, 251 Sent folder 148 separators 323 serial numbers 394 servers, troubleshooting 366, 367 service plans 23, 114, 188 See also accounts Services tab 104, 105, 106 Set as Today Background command 219 settings.
  • Page 428 information 280 notes 255, 287 pictures or videos 219 tasks 251 sound effects (slides) 272 Sound On and Off icons 320 sounds 100, 319, 320, 321, 335 Sounds & Notifications icon 99 Sounds & Notifications screen 99, 321 Sounds tab 321 speaker 26 Speakerphone button 86 Speakerphone mode 375...
  • Page 429 synchronization 48, 50, 311 Tasks application 250 Word Mobile 265 static 392 status icons (phone) 107 stereo adapters 97 stereo headsets 97, 226 Still image compression level option 223 Still Mode command 212 Stop command 230 stopping media playback 230 stopping synchronization 315 Storage Card folder 299 Storage Card library 231...
  • Page 430 system warnings 321 tabs, selecting 57 Take Picture command 286 taking pictures 212–214, 286, 371 tapping 27, 56, 59, 321, 326, 355 Task Manager 25 tasks adding 250 deleting 252 displaying 251, 252 marking as completed 251 organizing 251 prioritizing 250 setting reminders for 250, 252 Tasks application 250–252 Tasks entry bar 251, 252...
  • Page 431 themes 318 third-party applications 5-way navigator and 56, 373 accessing Outlook folders and 363 backing up information and 350 compatibility with 296, 299, 349 freeing internal memory and 374 getting help with 299, 374 losing 350 purchasing 299 running 355 synchronizing with 44 taking pictures and 372 troubleshooting 373–374...
  • Page 432 protecting information on 328–333 resetting 349–351 setting up service for 33 storing 25 transferring media files to 227 troubleshooting 348 turning off and on 34 unlocking 330, 331 troubleshooting 348 Turn on Bluetooth check box 197, 312 turning off screen 34, 339 turning off system sounds 319 Typing mode 256 unauthorized users 39, 330, 335...
  • Page 433 sending 218 sorting 219 synchronizing 44, 207, 208 viewing 216, 230 View picture detail option 287 View Recording Toolbar command 254 viewing active active calls 85, 86, 89 appointments 242 available applications 70 calendar 242 contacts 77, 239 diagnostic information 336 documents 263, 264, 276 email messages 139 items in folders 269, 283...
  • Page 434 warnings 321 weak signals 356 Web browsing 86, 171, 172, 174, 343 Web favorites 44, 174, 174–175 Web links creating 286 freeing internal memory and 374 highlighting 58 opening 287 organizing 175 selecting 144 sending 173 Web pages accessing 171, 172, 188 bookmarking 174 copying from 176 dialing from 79...
  • Page 435 See also Wi-Fi connections wireless features 31, 340 Wireless Manager 340 Wireless Manager icon 340 wireless modems 116 wireless networks 188, 341, 356 wireless phones 200, 385 wireless services 340 wireless synchronization 125, 196, 308, 310, 311, 313 WLANs. See wireless networks Word Completion tab 327 word matching 266 Word Mobile application 263–270...
  • Page 436 Index...

Table of Contents