Palm Treo 800w Get Started

1 Prepare Your Device
2 Activate Your Device and Make Your First Call
> Activate Your Treo
If you bought your Treo at a Sprint Store, your device should be activated and ready
to use.
If you received your Treo in the mail and it is a new Sprint account or a new line of
service, you need to take these steps to activate it:
1. Turn on the phone feature. (Press Power/End and if prompted, press Center
to turn off Keyguard. Next, press and hold Power/End .)
2. Press Start > Internet Explorer. (There is no charge for this service
during activation.)
3. Follow the onscreen prompts to update your profile and activate your Treo. A
message is displayed when the process is completed.
4. Wait for the phone feature to turn off and then back on. If this does not occur, press
and hold Power/End to turn it off and then press and hold Power/End to
turn it back on.
5. To confirm your activation, make a phone call.
If you received your Treo in the mail and are activating a new phone for an existing
number on your account, contact Sprint Customer Service to activate your new device.
There are two activation options:
• From your computer's Web browser, go to www.sprint.com/activate and complete
the onscreen instructions to activate your Treo.
- or -
• Call 1-888-211-4727 from another phone for assistance with activation.
When you have finished, make a phone call to confirm your activation.
4 Connect to Your Computer
> Install the Software
Windows XP: You must install the software that came with your Treo, even if you
already have synchronization software installed on your computer.
Windows Vista: You may not need to install software from the CD. However,
we recommend that you follow the CD installation steps to ensure that the
synchronization software is loaded on your computer and to install the User Guide.
• Insert the Getting Started CD into your computer's CD drive and follow the onscreen
instructions for installing the software.

6 Manage Your Account

> Online: www.sprint.com
• Make a payment, see your bills, enroll in online billing.
• Check minute usage and account balance.
• See or modify the details of your Sprint service plan.
• Get detailed instructions and download content.
> From Your Sprint Phone
• Press to check minute usage and account balance.
• Press to make a payment.
• Press to access a summary of your Sprint service plan or
get answers to other questions.
> From Any Other Phone
• Sprint Customer Service: Dial 1-888-211-4727
• Business Customer Service: Dial 1-800-927-2199
> Insert the Battery
1. Gently press the battery door and slide it down to remove it.
2. Align the battery contacts with the contacts in the compartment, and then gently press
the battery down until it clicks into place.
3. Replace the battery door.
> Charge the Battery
1. Plug the AC charger into an outlet.
2. Plug the other end of the charger into the microUSB connector on the bottom of your
®
Palm Treo™ 800w smart device.
> Make a Call
1. Go to your Today screen. (If the screen is off, press Power/End and then press
Center to disable Keyguard. If you are in another application, press Power/End .)
2. Press the number keys to enter the phone number you want to call.
3. Press Phone/Talk to make the call.
4. When you're finished, press Power/End to end the call.
Center Button
Phone/Talk
Numbers
Keyboard
> Synchronize
1. Connect your Treo and your computer.
2. Follow the onscreen instructions for setting up synchronization.
3. To check for synchronization progress:
• Windows XP: Look for the ActiveSync
and the ActiveSync icon in the taskbar on your computer.
• Windows Vista: Look for the animated connection
on your Treo.
4. When synchronization is complete, press Start
USB Sync Cable
Intellectual Property Notices
© 2008 Sprint Nextel. All rights reserved. No reproduction in whole or in part without
prior written approval. SPRINT and other trademarks are trademarks of Sprint Nextel.
© 2008 Palm, Inc. All rights reserved. Trademark, copyright, patent, and other
intellectual property notices are set forth on page ii within the Basics Guide.
Disclaimer and Limitation of Liability
Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting
from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for
any loss or claims by third parties that may arise through the use of this software.
Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused
by deletion of data asa result of malfunction, dead battery, or repairs. Be sure to make
backup copies of all important data on other media to protect against data loss.
Agency Compliance Information
Product regulatory and compliance information can be found in the User Guide at
palm.com/treo800wsprint-support.
406-11118-00
> Set Up Your Device

3 Set Up Your Voicemail

> Set Up Your Voicemail
1. Go to your Today screen.
2. Press and hold
3. Follow the system prompts to set up your voicemail.
> What's My Phone Number?
Power/End
Today Screen

5 Need Help?

> Need Help With Setup?
icon at the top of the screen on your Treo
icon at the top of the screen
on your Treo to start using the applications.
> On Your Computer
> On Your Treo
> In the Box
> On the Web

Get started.

All you need to know to get going.
When the Windows Mobile screen appears, follow any instructions that
®
appear on the screen.
Note: If no instructions appear, skip ahead to "Make a Call."
(approximately five seconds) to dial Sprint's voicemail system.
From your Today screen, press Menu (right softkey), and then select
Preferences > Phone Settings to display your phone number.
Look here for your
phone number
Call 1-866-750-PALM (7256) after your Treo has been activated.
This service is complimentary within 90 days of purchase.
Our support staff can help you set up your Treo and get you up and running. Please
note that we can better assist you if your device is fully charged and activated and
you are calling from a phone other than your Treo.
Hours: Monday to Friday, 5 am to 9 pm Pacific
Saturday and Sunday, 8 am to 5 pm Pacific
We may refer you to Sprint for help with carrier-specific features, such as service plan
information or billing issues. Offer subject to change without notice.
Access the User Guide at Start > Programs > Palm Support Center > User Guide.
Access Help at Start > Help, or Quick Tour at Start > Programs > Quick Tour
Basics Guide: Printed introduction to the basics.
palm.com/treo800wsprint-support or www.sprint.com
.