Maserati Roadside Assistance Program; Only) - Maserati GranTurismo 2024 Owner's Manual

Maserati Roadside
Assistance Program
(available for USA and
Canada only)
Welcome to Maserati and the benefits
and security of the Maserati Roadside
Assistance Program. Please take a
moment to review the benefits listed
below and available to you through the

Maserati Roadside Assistance Program.

Emergency Roadside Services
In the event you require Roadside
Assistance, please call 1-888-371-1802,
24 hours a day, 365 days a year. You
will be connected with a Roadside
Assistance representative who will
dispatch a local towing vendor.
Information needed for when you
call
When you call, please be prepared to
provide the following information:
• Your Name.
• Vehicle Identification Number (VIN).
• Location of your vehicle.
• Nature of your call (for example; you
require a tow, vehicle will not start, out
of gas, tire service, etc.).
Summary of Program Benefits
and Services
• Towing of a disabled registered
Maserati vehicle. In the event a
registered vehicle becomes disabled
in connection to a warranty related
concern it will be transported to
the nearest Authorized Maserati
Dealership . You may request that
the vehicle be taken to a different
Authorized Maserati Dealer , as long as
it is no more than 50 miles further away
from the nearest authorized dealer (one
tow per disablement).
• Battery jump start.
• Fuel delivery (up to 2 gallons).
• Lockout Services.
• Service Loaner Vehicle: For warranty
repairs, your dealer may provide you
with a Maserati Service Loaner Vehicle
(if available) or provide you with Rental
Car allowance: in the event your vehicle
is disabled due to a warranty related
concern, we will reimburse you up to
$50 per day. A five (5) day or $250
maximum applies. In order to receive
reimbursement, you must supply the
following information within 20 days
of the rental car transaction to the
address listed below; the original pre-
printed rental car receipt, which must
include your name, address, telephone
Introduction
number, VIN, rental dates and the
corresponding warranty repair order.
Maserati Roadside Assistance ATTN:
Maserati Rental Car Claims Dept. P.O.
Box 8140 Ft. Washington, PA 19034
NOTE:
An authorized licensed driver must be
driving at the time of the disablement.
Items excluded from coverage:
• Parts, labor, tire repair, rental of towing
equipment, storage fees, or any labor
performed at the service facility.
• Any form of impound towing, or towing
by someone other than a licensed
service station or garage.
• Assistance from a private citizen.
NOTE:
Membership is intended to cover
emergencies and is not intended to
be a substitute for proper vehicle
maintenance or repair. Repeated calls
which are considered by Maserati
North America, Inc. Signature Motor
Club, Inc. or Signature Motor Club of
California, Inc. to be excessive may, at
our discretion, result in cancellation of
the membership.
Emergency road service providers are
independent contractors and are not
employees, agents or representatives of
Maserati North America, Inc. Signature
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