Maserati GranTurismo 2024 Owner's Manual page 12

Introduction
visit, for example when you call to set
1 the appointment.
If You Need Assistance
The manufacturer/Maserati and its
Authorized Maserati Dealers/Service
Network centers set the highest priority
to the client's satisfaction with the
products and services.
Warranty service must be performed by
an Authorized Maserati Dealers/Service
Center.
Should there be any issues, please
keep in mind that most matters can be
resolved with the following process.
• If for some reason you are still not
satisfied, please contact the general
manager or owner of the Service
Center, it is their responsibility to assist
you.
• If a Service Center is unable to resolve
the issue, you may contact by phone or
mail the Maserati Customer Care.
Any communication to the Maserati
Consumer Affairs should include the
following information:
• Owner's name and address.
• Owner's telephone number (home and
office).
• Maserati Service Center name.
• Vehicle Identification Number (VIN).
• Vehicle delivery date and mileage.
Contact:
MASERATI North America, Inc.
10
One Chrysler Drive
Auburn Hills,
MI 48326
Phone:
Maserati Customer Care
1–877–MY-MASERATI (877–696–2737)
Warranty Information
Please refer to the Warranty booklet,
included in the Owner's documentation
kit, for the terms and provisions of
Maserati warranties applicable to this
vehicle and market.
Parts Service
Genuine Maserati parts keep the
reliability, comfort and performance of
your new car unchanged throughout its
life.
For service and scheduled maintenance
Maserati suggests you to ask for
genuine parts since they are the result
of constant research and development,
reliability test and new technologies, as
well as they are specifically designed for
this vehicle.
Aftermarket Parts & Accessories
Statement
Modification of the vehicle or installation
of any accessory or components
attached to the vehicle which alters
the original engineering and/or vehicle
operating specifications, or which
result in damage to the other original
components, electrical interference,
electrical short(s), radio static, water
leaks and wind noise may result in
damage to genuine components,
compromise the safety of the vehicle
and may affect the validity of the new
car warranty on the vehicle.
Non-genuine Maserati Parts
Non-genuine Maserati Parts (while
you may elect to use non-genuine
Maserati parts for maintenance or repair
services), Maserati North America, Inc.
is not obligated to pay for repairs that
include non-genuine Maserati parts or
for any damage resulting from the use
of non-genuine parts. Maserati will not
accept any liability for any parts and
accessories not approved by Maserati,
including Dealer-installed accessories
not distributed by Maserati North
America, Inc.