Access Via The Web Browser Is Not Possible - Phoenix Contact TC MOBILE I/O X200 User Manual

Remote monitoring via mobile network

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4.2

Access via the web browser is not possible

The driver is installed, however, the web page of the device is not opened automatically in

the web browser. Access via the standard web browser is not possible. The installation wiz-

ard displays the following problems, for example:

Figure 4-2

Error message of the installation wizard

4.2.1

Possible case 1

The proxy settings prevent access to the device.

Solution 1.1

•

Install a second web browser on your PC, e.g., Firefox. When Firefox is installed for the

first time, the proxy settings are not activated in general.

Advantage: The configuration of your standard web browser does not need to be changed.

Disadvantage: A second web browser needs to be installed.

Solution 1.2

•

Deactivate the proxy settings in your web browser (see „Internet Explorer 8" or „Firefox

24.1 or later").

Advantage: The device can quickly be accessed.

Disadvantage: During configuration, access to the Internet is not possible.

After configuration, reset the proxy settings. Internet communication can then be used

again.

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