Dell Latitude 5430 Chromebook Service Manual
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Dell Latitude 5430 Chromebook Service Manual

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Latitude 5430 Chromebook
Service Manual
Regulatory Model: P163G/P164G
Regulatory Type: P163G001/P164G001
January 2023
Rev. A00

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Summary of Contents for Dell Latitude 5430 Chromebook

  • Page 1 Latitude 5430 Chromebook Service Manual Regulatory Model: P163G/P164G Regulatory Type: P163G001/P164G001 January 2023 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    After working inside your computer..........................8 Chapter 2: Removing and installing components................9 Recommended tools................................9 Screw list....................................9 Major components of Latitude 5430 Chromebook....................10 SIM card....................................12 Removing the SIM card.............................. 12 Installing the SIM card..............................13 Secure Digital (SD) Card..............................14 Removing the SD card..............................
  • Page 4 Handling swollen Lithium-ion batteries........................58 Chrome Shell (CROSH)..............................58 Recovering the operating system..........................59 WiFi power cycle................................59 Drain residual flea power (perform hard reset)......................59 Chrome OS Pre-Boot Diagnostics ......................... 60 Chapter 4: Getting help and contacting Dell.................61 Contents...

  • Page 5: Chapter 1: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 6: Safety Precautions

    ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 7: Esd Field Service Kit

    Always place parts in your hand, on the ESD mat, in the system, or inside an anti-static bag. ● Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Working inside your computer...

  • Page 8: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.

  • Page 9: Chapter 2: Removing And Installing Components

    Removing and installing components NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Recommended tools The procedures in this document may require the following tools: ● Phillips screwdriver #0 ● Phillips screwdriver #1 ●...

  • Page 10: Major Components Of Latitude 5430 Chromebook

    Screw image Left hinge M2.5x4 Right hinge M2.5x4 Wireless-card bracket M2x3 System board M2x2 Touchpad bracket M1.6x2 Touchpad M2x1.8 Major components of Latitude 5430 Chromebook The following image shows the major components of Latitude 5430 Chromebook. Removing and installing components...
  • Page 11 1. Base cover 2. Heat sink 3. Volume-control board (for 2-in-1 configurations only) 4. System board 5. Speakers 6. Palm-rest and keyboard assembly 7. Touchpad bracket 8. Display assembly 9. Touchpad assembly 10. Power-button board (for 2-in-1 configurations only) 11. Wireless card 12.

  • Page 12: Sim Card

    NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options. SIM card Removing the SIM card...

  • Page 13: Installing The Sim Card

    2. Slide the SIM tray out of the slot from the computer. 3. Remove the SIM card from the SIM tray. 4. Slide the SIM card tray into the slot, until it clicks into place. Installing the SIM card Prerequisites If you are replacing a component, remove the existing component before the installation procedure.

  • Page 14: Secure Digital (Sd) Card

    Next steps Follow the procedure in After working inside your computer Secure Digital (SD) Card Removing the SD card Prerequisites 1. Follow the procedure in Before working inside your computer. About this task The following image indicates the location of the SD card and provides a visual representation of the removal procedure. Steps 1.

  • Page 15: Base Cover

    Steps 1. Align the SD card to its slot on the computer. 2. Slide the SD card into the slot until it clicks into place. Next steps 1. Follow the procedure in After working inside your computer. Base cover Removing the base cover Prerequisites 1.
  • Page 16 Removing and installing components...

  • Page 17: Installing The Base Cover

    Steps 1. Loosen the seven captive screws that secure the base cover to the palm-rest and keyboard assembly. 2. Using a plastic scribe, pry the base cover from the U-shaped indents at the top and continue working on the sides to open the base cover.
  • Page 18 Removing and installing components...

  • Page 19: Battery

    Steps 1. Place the base cover on top of the palm-rest and keyboard assembly. 2. Align the screw holes on the base cover with the screw holes on the palm-rest and keyboard assembly, and snap the base cover till it latches into place. 3.

  • Page 20: Removing The Battery

    ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.

  • Page 21: Installing The Battery

    Steps 1. Use the pull tab to disconnect the battery cable from the connector on the system board. 2. Remove the five screws (M2x3) that secure the battery to the palm-rest and keyboard assembly. 3. Lift the battery off the palm-rest and keyboard assembly. Installing the battery Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 22: Battery Cable

    Steps 1. Align the screw holes on the battery with the screw holes on the palm-rest and keyboard assembly. 2. Replace the five screws (M2x3) that secure the battery to the palm-rest and keyboard assembly. 3. Connect the battery cable to the connector on the system board. Next steps 1.

  • Page 23: Installing The Battery Cable

    2. Remove the card. 3. Remove the card. 4. Remove the base cover. 5. Remove the battery. About this task The following image indicates the location of the battery cable and provides a visual representation of the removal procedure. Steps 1.

  • Page 24: Solid-State Drives

    Steps 1. Connect the battery cable to the connector on the battery. 2. Route the battery cable through the routing guides on the battery. Next steps 1. Install the battery. 2. Install the base cover. 3. Install the card. 4. Install the card.

  • Page 25: Installing The 2230 Solid-State Drive

    Steps 1. Remove the two screws (M2x2) and remove the solid-state drive thermal bracket that secures the M.2 solid-state drive. 2. Remove the single screw (M2x2) that secures the M.2 2230 solid-state drive to the system board . 3. Slide and remove the M.2 2230 solid-state drive from the solid-state drive slot on the system board. Installing the 2230 solid-state drive Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 26 Steps 1. Align the notch on the M.2 2230 solid-state drive with the tab on the solid-state drive slot. 2. Slide the M.2 2230 solid-state drive into the M.2 2230 solid-state drive slot on the system board. 3. Replace the single screw (M2x2) that secure the solid-state drive to the system board. 4.

  • Page 27: Wireless Card

    Wireless card Removing the wireless card Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the card. 4. Remove the base cover. About this task The following images indicate the location of the wireless card and provide a visual representation of the removal procedure. Steps 1.

  • Page 28: Installing The Wireless Card

    4. Slide and remove the wireless card from the wireless-card slot. Installing the wireless card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the wireless card and provide a visual representation of the installation procedure. Steps 1.

  • Page 29: Wireless Wide Area Network (Wwan) Card

    2. Align the notch on the wireless card with the tab on the wireless-card slot on the system board. 3. Slide and insert the wireless card at an angle into the wireless-card slot on the system board. 4. Place the wireless-card bracket on the wireless card. 5.

  • Page 30: Installing The Wwan Card

    Steps 1. Remove the screw (M2x3) that secures the WWAN-card bracket to the WWAN card on the system board. 2. Lift and remove the WWAN-card bracket from the WWAN card. 3. Disconnect the WWAN antenna cables from the connectors on the WWAN card. 4.
  • Page 31 4. Replace the screw (M2x3) to secure the WWAN card and WWAN-card bracket to the system board. NOTE: For instructions on how to find your computer's International Mobile Station Equipment Identity (IMEI) number, see the knowledge base article 000143678 at https://www.dell.com/support/. Next steps 1. Install the base cover.

  • Page 32: Speakers

    Speakers Removing the speakers Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. 4. Remove the wireless card. 5. Remove the solid-state drive. About this task NOTE: The wireless-card antennas are attached to the speakers as an assembly and cannot be separated for individual replacement.

  • Page 33: Installing The Speakers

    Steps 1. Open the latch and disconnect the fingerprint reader cable from the connector on the system board. 2. Open the latch and disconnect the touchpad cable from the connector on the system board. 3. Open the latch and disconnect the keyboard cable from the connector on the system board. 4.

  • Page 34: Touchpad

    Steps 1. Using the alignment posts, place the left and right speakers on the palm-rest and keyboard assembly. 2. Route the speaker cable through the routing guides on the palm-rest and keyboard assembly. 3. Adhere the tapes that secure the antenna cables to the system board. 4.

  • Page 35: Installing The Touchpad

    Steps 1. Remove the three screws (M1.6x2) that secure the touchpad bracket to the palm-rest and keyboard assembly. 2. Lift the touchpad bracket off the palm-rest and keyboard assembly. 3. Open the latch and disconnect the touchpad cable from the system board. 4.
  • Page 36 Steps 1. Place the touchpad on the palm-rest and keyboard assembly. 2. Turn the computer over and open the display to ensure that the touchpad is equally aligned on all sides. 3. Close the display and turn the computer over again. 4.

  • Page 37: Volume-Control Board

    Volume-control board Removing the volume-control board The volume-control board is available in Latitude 5430 Chromebook 2-in-1 configurations only. Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the base cover. 3. Remove the battery. About this task The following image indicates the location of the volume-control board and provides a visual representation of the removal procedure.

  • Page 38: Power-Button Board

    3. Follow the procedure in after working inside your computer. Power-button board Removing the power-button board The power-button board is available in Latitude 5430 Chromebook 2-in-1 configurations only. Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the base cover.

  • Page 39: Installing The Power-Button Board

    4. Remove the power-button board off the computer chassis. Installing the power-button board The power-button board is available in Latitude 5430 Chromebook 2-in-1 configurations only. About this task The following image indicates the location of the power-button board and provides a visual representation of the installation procedure.

  • Page 40: Fan

    Steps 1. Align and place the power-button board on to the computer chassis. 2. Connect the power-button cable to the power-button board and close the latch. 3. Replace the two screws (M1.6x1.5) that secure the power-button board to the palm-rest and keyboard assembly. 4.

  • Page 41: Installing The Fan

    Steps 1. Disconnect the fan cable from the connector on the system board. 2. Remove the two screws (M2.5x4) that secure the fan to the palm-rest and keyboard assembly. 3. Lift the fan off the palm-rest and keyboard assembly. Installing the fan Prerequisites If you are replacing a component, remove the existing component before performing the installation process.

  • Page 42: Heatsink

    Steps 1. Align the screw holes on the fan with the screw holes on the palm-rest and keyboard assembly. 2. Replace the two screws (M2.5x4) that secure the fan to the palm-rest and keyboard assembly. 3. Connect the fan cable to the connector on the system board. Next steps 1.

  • Page 43: Installing The Heat Sink

    Steps 1. In reverse sequential order (4 > 3 > 2 > 1) loosen the four captive screws that secure the heat sink to the system board. 2. Lift the heat sink from the system board. Installing the heat sink Prerequisites If you are replacing a component, remove the existing component before performing the installation process.

  • Page 44: Display Assembly

    Steps 1. Place the heat-sink on the system board. 2. Align the screw holes on the heat sink with the screw holes on the system board. 3. In sequential order (1 > 2 > 3 > 4 ) tighten the four captive screws that secure the heat sink to the system board. Next steps 1.
  • Page 45 Removing and installing components...

  • Page 46: Installing The Display Assembly

    Steps 1. Remove the two screws (M2x3) that secure the display-cable bracket to the system board. 2. Open the latch and disconnect the display-cable from the connector on the system board. NOTE: For models with touch display configuration, disconnect the display touch cable from the connector on the system board.
  • Page 47 Removing and installing components...
  • Page 48 Steps 1. Place the display assembly on a clean and flat surface with the display panel facing up. 2. Gently place the palm-rest and keyboard assembly under the display hinges. CAUTION: To avoid damaging the display, do not slide the palm-rest and keyboard assembly over the display assembly.

  • Page 49: System Board

    System board Removing the system board Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the card. 4. Remove the base cover. 5. Remove the battery. 6. Remove the M.2 2230 solid-state drive.
  • Page 50 1. WWAN card slot 2. Display touch cable 3. Display cable 4. Volume-control cable 5. Keyboard-backlight cable 6. Keyboard cable 7. Battery cable 8. Touchpad cable 9. M.2 2230 solid-state drive 10. Fingerprint reader cable 11. Wireless card cable 12. Power-button cable The following images indicate the location of the system board and provides a visual representation of the removal procedure.
  • Page 51 Steps 1. For 2-in-1 configurations, open the latch and disconnect the power-button cable from the system board. NOTE: The power-button cable is only shipped with 2-in-1 configurations. 2. Open the latch and disconnect the fingerprint reader cable from the connector on the system board. Removing and installing components...

  • Page 52: Installing The System Board

    3. Peel off the tapes that secure the antenna cables to the system board and also the black adhesive tape from the M.2 SSD slot that is attached to the system board. 4. Disconnect the speaker cable from the connector on the system board. 5.
  • Page 53 8. M.2 2230 solid-state drive 9. Fingerprint reader cable 10. Wireless card cable 11. Power-button cable The following image indicates the connectors on your system board for clamshell configuration. 1. WWAN card slot 2. Display touch cable 3. Display cable 4.
  • Page 54 Steps 1. Install the system board at an angle and ensure that the ports are properly aligned with the port openings. NOTE: Removing and installing components...

  • Page 55: Palm-Rest And Keyboard Assembly

    Insert the system board at an angle for the system board connectors to fit into the port openings of the computer chassis. Gently lower the system board into the computer chassis and ensure not to cover the flexible cables such as the fingerprint reader cable, touchpad cable, keyboard cable, and keyboard-backlit cable near the cable routing.

  • Page 56: Installing The Palm-Rest And Keyboard Assembly

    13. Remove the fan. 14. Remove the display assembly. 15. Remove the system board. About this task NOTE: The system board can be removed and installed along with the heat sink, when replacing the palm-rest and keyboard assembly. This simplifies the removal and installation procedure and prevents damage to the thermal bond. NOTE: The palm-rest and keyboard assembly cannot be further disassembled once all of the pre-removal parts procedures are completed.
  • Page 57 Steps Place the palm-rest and keyboard assembly on a flat surface and perform the post requisites to install the palm-rest and keyboard assembly. Next steps 1. Install the system board. 2. Install the display assembly. 3. Install the fan. 4. Install the touchpad. 5.

  • Page 58: Chapter 3: Troubleshooting

    ● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 59: Recovering The Operating System

    The following are the steps for running the CROSH diagnostics: Steps 1. Open the Chrome browser. 2. Press <Ctrl> + <Alt> + <T>. 3. Type in the CROSH command for diagnostics. Type help for a list of available commands. Recovering the operating system When your Chromebook's operating system (OS) isn't working properly, you can recover it.

  • Page 60: Chrome Os Pre-Boot Diagnostics

    Chrome OS Pre-Boot Diagnostics The Latitude 5430 Chromebook supports a pre-boot diagnostic feature that test the memory and/or storage of the Chromebook if it fails to boot into the operating system. Press and hold <Esc> + <Refresh> + <Power> to access the Recovery Process and select Launch diagnostics.

  • Page 61: Chapter 4: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 3. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com Tips Online help for operating system...

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