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USER GUIDE
KWS 3000-ADL
Doc. User Guide, Rev.1.0
Doc. ID: 1069-9087
www.kontron.com
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Summary of Contents for Kontron KWS 3000-ADL Series

  • Page 1  USER GUIDE KWS 3000-ADL Doc. User Guide, Rev.1.0 Doc. ID: 1069-9087 www.kontron.com // 1...
  • Page 2 KWS 3000-ADL - User Guide, Rev.1.0 This page has been intentionally left blank www.kontron.com // 2...
  • Page 3 Kontron with respect to technical processes described in the user guide or any product characteristics set out in the user guide. Kontron assumes no responsibility or liability for the use of the described product(s), conveys no license or title under any patent, copyright or mask work rights to these products and makes no representations or warranties that these products are free from patent, copyright or mask work right infringement unless otherwise specified.
  • Page 4 ENVIRONMENTAL DAMAGE (COLLECTIVELY, "HIGH RISK APPLICATIONS"). You understand and agree that your use of Kontron devices as a component in High Risk Applications is entirely at your risk. To minimize the risks associated with your products and applications, you should provide adequate design and operating safeguards.
  • Page 5 If you have any difficulties using this user guide, discover an error, or just want to provide some feedback, contact Kontron support. Detail any errors you find. We will correct the errors or problems as soon as possible and post the revised user guide on our website.
  • Page 6: Symbols

    Eye protection per manufacturer notice shall review before servicing. This symbol indicates general information about the product and the user guide. This symbol also indicates detail information about the specific product configuration. This symbol precedes helpful hints and tips for daily use. www.kontron.com // 6...
  • Page 7: For Your Safety

    Therefore, in the interest of your own safety and of the correct operation of your new Kontron product, you are requested to conform with the following guidelines.
  • Page 8: Lithium Battery Precautions

    General Instructions on Usage In order to maintain Kontron’s product warranty, this product must not be altered or modified in any way. Changes or modifications to the product, that are not explicitly approved by Kontron and described in this user guide or received from Kontron Support as a special handling instruction, will void your warranty.
  • Page 9: Table Of Contents

    M.2 Wi-Fi Module ....................................29 Assembly ......................................30 Before Opening the Service Cover for Assembly ........................... 30 Opening and Closing the Service Cover ............................30 7.2.1. Installing and Removing PCIe Cards ..............................31 7.2.2. Installing and Removing M.2 Modules ............................34 www.kontron.com // 9...
  • Page 10 Before Maintaining ....................................52 Cleaning ........................................52 Cleaning or Replacing the Fans................................. 52 Replacing the Lithium Battery................................55 Technical Support ..................................... 56 Returning Defective Merchandise ..............................56 Storage and Transportation ................................57 Storage ........................................57 Transportation ......................................57 Warranty ......................................58 www.kontron.com // 10...
  • Page 11: List Of Tables

    KWS 3000-ADL - User Guide, Rev.1.0 Limitation/Exemption from Warranty Obligation ........................58 Appendix: List of Acronyms ..................................59 About Kontron – Member of the S&T Group ............................60 List of Tables Table 1: Compliance CE Mark ..................................15 Table 2: Compliance CE RED Mark ................................16 Table 3: Country Compliance ..................................
  • Page 12: 1/ Introduction

    Kontron recommends new operators to take a few minutes to learn about the product’s various parts and study the instructions within this user guide before switching on the power.
  • Page 13: 2/ General Safety Instructions

    Kontron Europe is exempt from accident liability, this also applies during the warranty period. The product has been built and tested according to the basic safety requirements for low voltage (LVD) applications and has left the manufacturer in safety-related, flawless condition.
  • Page 14: Electrostatic Discharge (Esd)

    The lithium battery type must be UL recognized. Do not dispose of lithium batteries in general trash collection. Dispose of the battery according to the local regulations dealing with the disposal of these special materials, (e.g. collecting points for dispose of batteries). www.kontron.com // 14...
  • Page 15: 3/ Compliance

    A per phase and not subject to conditional connection EN 55035 /CISPR 35 Electromagnetic compatibility of multimedia equipment - Immunity requirements (CISPR 35: 2016, modified) Safety EN 62368-1 Audio/video, information and communication technology equipment - Part 1: Safety requirements (IEC 62368-1:2014, modified + Cor.:2015) www.kontron.com // 15...
  • Page 16: Table 2: Compliance Ce Red Mark

    Audio/video, information and communication technology equipment - Part 1: Safety requirements (IEC 62368-1:2014, modified + Cor.:2015) EN 62311 Health and Safety Assessment of electronic and electrical equipment related to human exposure restrictions for electromagnetic fields (0 Hz - 300 GHz) (IEC 62311:2007, modified) www.kontron.com // 16...
  • Page 17: Table 3: Country Compliance

    Kontron is not responsible for any radio television interference caused by unauthorized modifications of the delivered product or the substitution or attachment of connecting cables and equipment other than those specified by Kontron. The correction of interference caused by unauthorized modification, substitution or attachment is the user’s responsibility.
  • Page 18: 4/ Shipment And Unpacking

    4/ Shipment and Unpacking Packaging All parts of the KWS 3000-ADL are delivered together in a product specific cardboard package designed to provide adequate protection to absorb shock. Kontron recommends keeping the packaging to store or transport the product. Unpacking To unpack the product, perform the following: Remove packaging.
  • Page 19: Product Identification Type Label

    KWS 3000-ADL - User Guide, Rev.1.0 Product Identification Type Label The type label includes the product’s electrical specification. Figure 1: Type Label Example Model Name: KWS 3000-ADL Serial number and bar code Product power rating Compliance Part number and bar code www.kontron.com // 19...
  • Page 20: 5/ Features

    With a micro ATX industrial motherboard and using the Intel® 12 Generation Core-i™ processor series, the KWS 3000-ADL is highly expandable with storage, power, expansion cards and Wi-Fi configuration variants. Figure 2: KWS 3000-ADL Series General features are: ...
  • Page 21: Front Panel

    The front panel features a power button, two USB 3.2 Gen 1 ports, up to four 3.5” HDD or 2.5” SSD/HDD drive bays (removable or fixed internal), and a slimline DVD/CD drive bay. Figure 3: Front Panel Power button 1x CD/DVD slimline drive 2x USB 3.2 Gen 1 Ventilation openings 4x Drive bays www.kontron.com // 21...
  • Page 22: Drive Bays

    Figure 4: Storage Configurations  Four removable drives  Two removable drives  Four fixed internal drives  RAID 0/1/5/10 possible  RAID 0/1 possible  One CD/DVD slimline  Two fixed internal drives  One CD/DVD slimline www.kontron.com // 22...
  • Page 23: Rear Panel

    1x USB-C 3.2 Gen 2 (shown not 18 3x D-Sub 9 breakouts populated) 19 1x PCIe card bracket screw 2x USB 3.2 Gen2 20 3x Service cover screws 10 2x USB 3.2 Gen 1 21 1x Potential equalization stud www.kontron.com // 23...
  • Page 24: Usb 3.2

    If LAN2 AND LAN3 are enabled, shutdown or suspend with Ubuntu 22.04LTS (Kernel 5.15) this may result in a CAT Error, that is related to the PTM function of the Ethernet controller i225. For more information, contact Kontron Support. 5.2.3.
  • Page 25: Wi-Fi

    5.2.5. Power Supply (PSU) The power supply (PSU) options are a single 400 W or 750 W power supply with input voltages of 100 VAC/240 VAC at 60Hz/50Hz frequency. For more information, see Chapter 12.4: Power Specification. www.kontron.com // 25...
  • Page 26: Potential Equalization Stud

    Use only with a closed and secured service cover, to ensure that operators do not have access to energized internal parts. Figure 7: Service Cover Service cover 10 x Metal catch (front panel) 3x Service cover screws 10x Metal catch (left and right sides) 1x Kensington lock www.kontron.com // 26...
  • Page 27: Internal Features

    PSU’s power switch and by disconnect the power cable from the input power socket or mains power outlet. ESD Sensitive Device Electronic components are sensitive to static electricity. Therefore, care must be taken during all handling operations and inspections. A sudden discharge of electrostatic electricity can destroy static-sensitive devices. www.kontron.com // 27...
  • Page 28: 6/ Expansion

    Before expanding the KWS 3000-ADL with external devices to support additional storage and features, consider the PSU’s maximum allowed power consumption. Due to the limited lifespan, Kontron recommends checking the condition of installed expansion devices regularly and to pay attention to the manufacturer’s lifespan specifications.
  • Page 29: Pcie Expansion Cards

    PCIe Expansion Cards The four PCIe slots support Graphics, LAN and RAID controller reference PCIe Gen 3.0 expansion cards. Others expansion options are available on request. For more information, contact Kontron Support. Table 9: PCIe Expansion Cards Slots [1,2,3,4] Slot #...
  • Page 30: 7/ Assembly

    Slide the service cover away from the front panel by approximately 20 mm to release the metal catches on the underside of the service cover from the front panel’s internal plate and the left and right sides of the chassis. Lift the service cover upwards to remove. Figure 9: Removing the Service Cover 20 mm www.kontron.com // 30...
  • Page 31: Installing And Removing Pcie Cards

    For chassis stability, before removing either the short and/or long bracket, observe the short and long bracket’s positions; re-install and fasten only in the original position. Kontron recommends the use of Kontron reference PCIe cards only. To install a PCIe expansion card, perform the following:...
  • Page 32: Figure 11: Pcie Card Slots

    Remove the two screws securing the short bracket to the long bracket and the three screws securing the short bracket on the drive-cage, as shown in Figure 10. Retain the screws for later use. www.kontron.com // 32...
  • Page 33 PCI card(s) securely. Close and secure the service cover, see Chapter 7.2: Opening and Closing the Service Cover. Always install a blank slot bracket in an unpopulated rear panel PCIe slot. www.kontron.com // 33...
  • Page 34: Installing And Removing M.2 Modules

    To remove or replace the M.2 module may require the removal of one or more PCIe expansion cards. Kontron recommends the use of Kontron reference M.2 Modules only. To remove a M.2 module, perform the following: Shut down the product properly using power button, PSU power switch and disconnect the power cable from the input power socket or mains power outlet Open the service cover, see Chapter 7.2: Opening and Closing the Service Cover.
  • Page 35 Close and secure the service cover, see Chapter 7.2: Opening and Closing the Service Cover. The recommended torque when fastening the M.2 screw is 0.2 Nm, and 0.3 Nm for the nut. Exceeding the maximum torque, may damage the motherboard’s solder nuts. www.kontron.com // 35...
  • Page 36: 8/ Installing

    Before installing, the KWS 3000-ADL in the operating environment ensure that the operating environment meets the specification stated within this user guide. Due to possible access restrictions in the operating environment, Kontron recommends installing all expansion cards and peripherals before installing the product in the operating environment.
  • Page 37: 9/ Thermal Management

    Do not place the product close to heat sources or damp places. Third Party Components Use of third party components, such as expansion cards, increases the air temperature inside the chassis. The air temperature in the chassis is higher than the ambient air temperature around the product. www.kontron.com // 37...
  • Page 38: 10/ Starting Up

    If ordered without pre-installed OS, before starting the product, install the OS and relevant drivers for the installed hardware. Consider the hardware manufacturer’s specifications for the OS. To download drivers for the installed hardware, visit Kontron’s Customer Section. www.kontron.com // 38...
  • Page 39: 11/ Bios

    Boot  Exit To navigate between the setup menus use the BIOS navigation keys described in Chapter 11.3: BIOS Navigation. Observe that setting wrong values within the Advanced setup menu may cause the product to operate incorrectly. www.kontron.com // 39...
  • Page 40: Bios Navigation

    11.4.2. Updating the BIOS To check if a BIOS update is available, visit Kontron’s Customer Section website. During a BIOS update, do not switch off, reset or interrupt the process. If interrupted, the BIOS update process must be restarted. For BIOS Update, visit Kontron’s Customer Section.
  • Page 41: 12/ Technical Specifications

    PCIE x1 (open) PCIE x16 M.2 2280 Key M PCIE x1 (closed) 2x System Fans Power Supply (400 W / 750 W) External or External Internal External Legend PCIe/PCI Slots Internal slots Internal Drives Controls /LEDs Components Connectors www.kontron.com // 41...
  • Page 42: Hardware Specification

    1x 3.5“ HDD or 1/2x 2.5” HDD/SSD (RAID, removable or fixed) 1x 3.5“ HDD or 1/2x 2.5“HDD/SSD (RAID, removable or fixed)) 1x 3.5“ HDD or 1/2x 2.5“HDD/SSD (RAID, removable or fixed) 1x DVD/CD slimline M.2 Module 1x 2280 Key M (SSD) Interface: PCIe x4, NVME module www.kontron.com // 42...
  • Page 43: Software Specification

    Input Current 6 A to 3 A Do not disconnect the power from your product while the product is in the powered on state! Performing a forced shutdown can lead to loss of data or other undesirable effects! www.kontron.com // 43...
  • Page 44: Environmental Specification

    (Width, Depth, Height) (7.48” x 14.96” x 14.96”) Material Front panel Aluminum Main chassis: Hot-dip zinc coated cold-rolled steel sheet 1.2 mm max. (0.05” max) Weight 13 kg (approx.) (28.66 lbs.) Color Front: RAL 9022 Main Chassis: RAL 7021 www.kontron.com // 44...
  • Page 45: 13/ Standard Interfaces - Pin Assignments

    Table 19: USB Type A Pin Assignment Signal Name Signal Name USB 3.1 Type A Connector USB3_RX- VCC (+5V) USB2_Data- USB3_RX+ USB2_Date+ USB3_TX- USB3_TX+ fuse protected All fused ports provide max. 500mA (USB 2.0) resp. 900mA (USB 3.2 Gen1/Gen2) for each port. www.kontron.com // 45...
  • Page 46: Dp Port Pin Assignment

    Display Port adapters: • DP to HDMI (passive / active) • DP to DVI (passive / active) • DP to VGA (active) 13.1.4. COM Port Pin Assignment Table 21: RS232 Connector Pin Assignment RS232 RS232 D89 Connector www.kontron.com // 46...
  • Page 47: Audio Jack Connector Pin Assignment

    (10/100 Mbps) MX1+ Link/Activity LED Speed LED MX1- MX2+ MX3+ MX3- MX2- MX4+ Pin-1 MX4- Link/Activity LED Speed LED LED Status Description LED Status Description Green Link Green 2.5 GBE Green Flashing Activity Yellow 1 GBE 10/100 Mbps www.kontron.com // 47...
  • Page 48: Key M (Nvme Ssd) Socket Pin Assignment

    (reserved) REFCLK+ 59-65 Key M (no pin) 60-66 Key M (no pin) +3.3V +3.3V +3.3 Supports PCIe x4 (Gen4) for NVME SSD modules, with mechanical support for 2230, 2242, and 2280 modules. SATA mode is not supported! www.kontron.com // 48...
  • Page 49: Key E (Wi-Fi/Bluetooth) Socket Pin Assignment

    RSVD/PER1_N RSVD/REFCLK1_P P3V3P_STBY RSVD/REFCLK1_N P3V3P_STB The M.2 2230 socket supports PCIe x1 and USB 2.0 for Wi-Fi and Bluetooth modules and CNVi modules. Mechanical support for 2230 modules only. Note: M.2 2230 SSD modules cannot be used! www.kontron.com // 49...
  • Page 50: Fan On-Board Connectors Pin Assignment

    Do not attach more than one fan per connector! When replacing a fan: • Use Kontron’s reference fan, see Table 5: Accessories and Spares Parts. • Always check the fan specification according to the limitations of the supply current and supply voltage (12 V supply voltage at fan current max.
  • Page 51: Jumpers

    Recover BIOS Default Recover BIOS The Front Panel header is located next to the motherboard’s on-board fan connector (see Figure 14: Recover BIOS Jumper). For more detailed or further motherboard information, visit the motherboard’s website at: https://www.kontron.com/en/products/k3841-q-uatx/p172727. www.kontron.com // 51...
  • Page 52: 14/ Maintenance And Prevention

    Maintenance and Prevention The KWS 3000-ADL requires minimal maintenance and care to maintain correct operation. Maintenance or repair on the open product must only be carried out by qualified personnel authorized by Kontron. Before Maintaining Before opening the service cover to maintain the product, shut down the product properly using the power button, PSU switch and disconnect the power cable from the input power socket or mains power outlet.
  • Page 53: Figure 15: Short Bracket Screws

    Remove the long bracket be removing the one screw securing the long bracket to the fan assembly and the two screws securing the long bracket to the rear panel, as shown in Figure 16. Retain the screws for later use. Figure 16: Long Bracket Screws www.kontron.com // 53...
  • Page 54: Figure 17: Fan Connectors

    To replace the fan or re-install a cleaned fan, position and push the fan assembly firmly on to the two riveted bolts in step 7. Fasten the fan assembly to the front panel frame securely using the screws retained in step 6. Insert the fan cables in to the motherboard’s fan connectors in step 5. www.kontron.com // 54...
  • Page 55: Replacing The Lithium Battery

    4.5 years to 6 years. Due to the position of the lithium battery underneath the drive- cage, Kontron recommends returning the product to Kontron to replace the lithium battery, see Chapter 15.1: Returning Defective Merchandise.
  • Page 56: 15/ Technical Support

    Visit the RMA Information website: https://www.kontron.com/en/support/rma-information. Download the RMA Request sheet for Kontron Europe GmbH and fill out the form. Take care to include a short detailed description of the observed problem or failure and to include the product identification Information (Name of product, Product number and Serial number).
  • Page 57: 16/ Storage And Transportation

    If it is necessary to store the product, re-pack the product as originally delivered to avoid damage. The storage facility must meet the product’s environmental storage requirements as stated within this user guide. Kontron recommends keeping the original packaging material for future storage or warranty shipments. Transportation To ship the KWS 3000-ADL, use the original packaging, designed to withstand impact and adequately protect the product.
  • Page 58: 17/ Warranty

    Limitation/Exemption from Warranty Obligation In general, Kontron shall not be required to honor the warranty, even during the warranty period, and shall be exempted from the statutory accident liability obligations in the event of damage caused to the product due to failure to observe the following: ...
  • Page 59: Appendix: List Of Acronyms

    Nationally Recognized Test Laboratory NVMe NonVolatile Memory Express Operating System Peripheral Component Interconnect PCIe PCI-Express PICMG® PCI Industrial Computer Manufacturers Group Product Number POST Power On Self-Test Power Supply Unit Pre eXecution Environment Random Access memory RDIMM Registered DIMM www.kontron.com // 59...
  • Page 60: About Kontron - Member Of The S&T Group

    About Kontron – Member of the S&T Group Kontron is a global leader in IoT/Embedded Computing Technology (ECT). As part of the S&T technology group, Kontron offers individual solutions in the areas of Internet of Things (IoT) and Industry 4.0 through a combined portfolio of hardware, software and services.

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