Warranty And Generalities; Warranty; Warranty Limitation - Eversys Legacy L'2c User Manual

10. Warranty and Generalities

This chapter describes the warranty limitations and basic information on the machine and the
document structure.

10.1. Warranty

Each coffee machine manufactured by Eversys is guaranteed to be free of defects in workmanships
and material when leaving the factory. The guarantee is valid for a period of 24 months or 100'000
products per group head (whichever comes first) from the date of installation.
Eversys will repair or replace at its discretion part or all of the product not conforming to this
warranty. Eversys' responsibility under this warranty is limited to the repair or replacement of
defective parts and not to wear and tear parts and maintenance products. Furthermore, the
warranty is not provided if:
• The instructions on how to handle, install or operate the machines or spare parts are disregarded,
• The machines have been disassembled or modified or repaired with non-original components by a
person and/or company not approved by Eversys,
• The machines have been utilised for an application for which it was not intended to be used,
• Installation and regular maintenance have not been done properly and on time and conducted by a
person and/or company duly approved by Eversys,
• Water quality does not correspond to Eversys criteria.
Each spare part manufactured by Eversys is guaranteed to be free of defects in workmanships and
material when leaving the factory for a period of 12 months valid from date of shipment.
Each refurbished part manufactured by Eversys is guaranteed to be free of defects in workmanships
and material when leaving the factory for a period of 6 months valid from date of shipment.
In order to be able to claim against our warranty you have to send us back the completed installation
form for each machine. Any spare part delivered under warranty will have to be sent to Eversys within
90 days, after which Eversys will be obliged to invoice it.
All cleaning materials used for Eversys machines must have been authorised by the manufacturer.
Not using Eversys cleaning materials will make the warranty null and void.

10.2. Warranty limitation

Eversys S.A. denies any responsibility in case of:
• incorrect use of the coffee machine,
• unauthorised modification (willingly or unwillingly),
• not complying with the instructions contained in the manuals provided with the coffee machine,
• not complying with the safety instructions contained in the manuals,
• damage linked to the use of the machine, in particular any loss of data or any financial loss which
might be associated with the use of the software,
• if the machine is used in a manner not specified by the manufacturer, the protection provided by
the coffee machine may be impaired.
When the coffee machine is connected to a host, the user takes the entire responsibility for error-less
transmission of the results (e.g. hardware, software and firmware) to this system.
© Eversys S.A.
Warranty and Generalities
Page 114 of 133 02.01.2023