Eversys Legacy L'2c User Manual
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Eversys Legacy L'2c User Manual

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Summary of Contents for Eversys Legacy L'2c

  • Page 1 User Manual...
  • Page 2 The reproduction, even partially, of this document is forbidden. No part may be copied in any form, and it may not be used, edited nor transmitted by any electronic means (photocopy, photography, magnetic supports or other recording processes), without the written authorisation of Eversys S.A. All rights and particularly reproduction, translation, edition, distribution and also industrial property and recording are reserved.

  • Page 3: Table Of Contents

    3.4. Grinder button ....................33 3.5. Specific settings ....................33 4. Commissioning ......................34 4.1. Initial commissioning .................... 34 4.2. Requirement prior to initial commissioning ............34 4.2.1. Common for all machines ................35 02.01.2023 Page 3 of 133 © Eversys S.A.
  • Page 4 7.1.2. Maintenance ..................... 60 7.2. Periodic cleaning ....................61 7.2.1. Cleaning plan for coffee machines and choco modules | powder units (options included) ....................61 7.2.2. Overview of cleaning on Légacy machines ..........63 © Eversys S.A. Page 4 of 133 02.01.2023...
  • Page 5 9.10. Undercounter ground coffee disposal | Grounds bin drawer option ......112 10. Warranty and Generalities .................... 114 10.1. Warranty ......................114 10.2. Warranty limitation ................... 114 10.3. Glossary ......................115 10.3.1. Acronyms ....................115 10.3.2. "Persons" ....................116 02.01.2023 Page 5 of 133 © Eversys S.A.
  • Page 6 11.3.4. User rights in the Beans & Grinder menu on Légacy machines ....127 11.3.5. User rights in the Clean / Standby menu ........... 131 11.3.6. User rights in the Password menu ............132 11.3.7. Other settings and parameters ..............133 © Eversys S.A. Page 6 of 133 02.01.2023...

  • Page 7: For Your Safety

    Disregarding the safety rules, as well as existing legal and technical regulations, may lead to accidents, damage to property or environmental pollution. Disregarding the instructions for use given by the manufacturer may reduce the level of protection offered by the machine. 02.01.2023 Page 7 of 133 © Eversys S.A.

  • Page 8: Directives

    Only connect the machine to the electrical power sources specified and a power supply network provided with a protective earth. Requirement for Australian deviation: disconnection incorporated in the fixed wiring is in accordance with AS/NZS 3000. Do not immerse the appliance in water. © Eversys S.A. Page 8 of 133 02.01.2023...
  • Page 9 It is imperative to wear protective gloves and glasses when working with potentially dangerous materials. For any other materials referred to in manuals (e.g. Everclean and Eversys cleaning balls) corresponding safety data sheets should be consulted before the first use, adequate protective measures should be applied and any applicable regulations should be followed.
  • Page 10 Eversys service organisations may only connect the machine to existing prepared connection points. Eversys appointed service organisations are neither authorised, nor responsible for carrying out any on-site installation work prior to connection. The requirement prior to initial commissioning checklist is available under the e'Support center (https://support.eversys.com/hc/en-us).

  • Page 11: Information For Disposal

    Refer to method and frequency under Care (page 60). Only use original Eversys cleaning products. Use of products that are not explicitly recommended by Eversys could damage the machine or void warranty. It is forbidden to clean the machine with a water jet or a water spray.

  • Page 12: Decommissioning And Disposal

    1.7.1. Signs on coffee machines The following signs can be found on coffee machines. Associated warnings are explained in the table. © Eversys S.A. Page 12 of 133 02.01.2023...
  • Page 13 Avoid contact with skin and eyes Main switch Power ON Main switch Power ON Main switch Power OFF Main water inlet Water tap open Main water inlet Water tap closed Protective earthing 02.01.2023 Page 13 of 133 © Eversys S.A.

  • Page 14: Packaging Signs For Coffee Machines

    Maximum and minimum humidity limit Maximum and minimum temperature limit Stacking limit by number Not to be vertically stacked higher than the specified number of items «n» Phytosanitary treatment of the pallet Serial Number © Eversys S.A. Page 14 of 133 02.01.2023...

  • Page 15: Description

    The technical specifications, illustrations and dimensions contained in these instructions are given merely as an indication. They shall not give rise to any claim. For any further information, please consult your local distributor or the manufacturer. 02.01.2023 Page 15 of 133 © Eversys S.A.

  • Page 16: Key Features Of Légacy Machines

    Everfoam (e'Foam) Milk system with EMT (Electronic Milk Texturing) 1.5-Step (machine option) e'Levelling Front LED Bean hopper level alert CCI | CSI | API Connection e'Connect (Telemetry) Tempest (machine option) Earth (machine option) © Eversys S.A. Page 16 of 133 02.01.2023...

  • Page 17: Légacy Machines Range (Visuals)

    L'2c L-2022 0E20000001 L'2m L-2022 0E20000002 L'2s L-2022 0E20000003 L'2ms L-2022 0E20000004 2.1.4. Rating plate of Légacy machines The rating plate (type plate) is located on the right foot under the machine. 02.01.2023 Page 17 of 133 © Eversys S.A.

  • Page 18: Overview

    Please copy the following information from the identification label in the fields below: Machine Type Serial Number (SN) Symbol Description Manufacturer's reference (order number) Serial Number Date of manufacture (week + year) Manufacturer EC (CE) Mark (European Union) 2.2. Overview © Eversys S.A. Page 18 of 133 02.01.2023...

  • Page 19: Overview Of Légacy Machines

    No outlet (other options are available) Powder unit panel keylock Front panel (service engineer access) Powder unit access panel Coffee outlet (10) Hot water outlet (other options are available) For more information, refer to Options (page 106). 02.01.2023 Page 19 of 133 © Eversys S.A.

  • Page 20: Access To The Main Switch And The Water Inlet On Légacy Machines

    2.2.3. Touch screen overview (10.1" / 256 mm) The display of products and buttons depends on the settings. Illustrations show software V3.17. Illustrations show monochrome style. The touch screen and the graphical user interface are touch sensitive. © Eversys S.A. Page 20 of 133 02.01.2023...
  • Page 21 Software (page 29)) Standby button (page 38) Display of the stop and standby buttons also depend on the settings. For more information, refer to User Rights (page 119). 02.01.2023 Page 21 of 133 © Eversys S.A.

  • Page 22: Top View (Bean Hopper) Of Légacy Machines

    Bean hopper with lid (Position 3) (other Cleaning module lid (with locking system) options are available) Powder containers with lid (Position 4) (optional) (other options are available) For more information, refer to Options (page 106). 2.3. Technical data © Eversys S.A. Page 22 of 133 02.01.2023...

  • Page 23: General Technical Data Of Légacy Machines

    1 x USB, 1 x Ethernet, 1 x CCI/CSI Cup heater Not available Coffee boiler 0.6 L Steam boiler 0.8 L Grounds drawer 400 g *measured from the drip tray For more information, refer to Options (page 106). 02.01.2023 Page 23 of 133 © Eversys S.A.

  • Page 24: General Technical Data Of The Légacy Powder Unit (Machine Option)

    2/PE, 200V~, 50/60Hz, 12A - JA Up to 2300 W 1/N/PE, 220V~, 60 Hz, 16A - KO Up to 2300 W 1/N/PE, 220-240V~, 50/60 Hz, 16A - ZH Up to 2300 W © Eversys S.A. Page 24 of 133 02.01.2023...

  • Page 25: Water Specifications Of Légacy Machines

    7.0 - 7.2 Total hardness 5 - 8° dGH (89-142 ppm) 2.3.6. Environmental conditions for coffee machines Do not use the machine outside of the defined ranges of environmental conditions. 02.01.2023 Page 25 of 133 © Eversys S.A.

  • Page 26: E'connect (Telemetry)

    Depending on the process/product, the system will take suitable quantities of beans and grind them according to the product needs, supply them to the appropriate brew chamber and tamp according to settings. It will then brew and dispense the product according to your request. © Eversys S.A. Page 26 of 133 02.01.2023...

  • Page 27: Automated Cleaning Process Flow (With Milk Cleaning Balls)

    (no daily manual addition of the balls necessary). • For cleaning the milk system, Eversys offers milk cleaning balls containers that can also be changed on the machine (no daily manual addition of the ball or detergent necessary). Note that the container for the milk system is bigger than the coffee cleaning balls container.

  • Page 28: Process (Coffee)

    Some parts require cleaning under a water tap on a daily (during automatic cleaning) or weekly basis. (see Automatic system cleaning procedure with milk cleaning balls on Légacy machines (milk and powder unit included) (page 64)). © Eversys S.A. Page 28 of 133 02.01.2023...

  • Page 29: Software

    The main screen offers access to most of the software functions and coffee products. A blinking button indicates that the user needs to perform an action. The main screen may also display 15 buttons. 02.01.2023 Page 29 of 133 © Eversys S.A.

  • Page 30: Header Strip

    The top layer is not visible except when the login access area is pressed (refer to Header strip (page 30)). Info menu Eco & Standby modes Login access area (page 49) Rinse button (page 39) Clean the screen button (page 72) 3.2.3. Footer strip The footer strip is always visible. © Eversys S.A. Page 30 of 133 02.01.2023...
  • Page 31 Grinder button (page 33) Milk two button (press to select milk two) Steam purge button (page 40) Extraction time (seconds) Product layer page # (press to access other products) Warning message (page 78) 02.01.2023 Page 31 of 133 © Eversys S.A.

  • Page 32: Product Buttons (Default)

    Cappuccino Coffee Milk foam Coffee powder - Decaf (Special Espresso macchiato product) Americano (long black) Latte macchiato Coffee pot Milk Filter coffee Manual steam Hot water (Tea) Auto steam Choco Everfoam 1.5-Step © Eversys S.A. Page 32 of 133 02.01.2023...

  • Page 33: Grinder Button

    For more information about grinder adjustment, refer to Bean & Grinder menu (page 57). 3.5. Specific settings Settings are done by the Eversys service organisation. If wishing to change factory parameters, make sure to go through the User Rights (page 119) with your service engineer during commissioning. 02.01.2023 Page 33 of 133 ©...

  • Page 34: Commissioning

    4.2. Requirement prior to initial commissioning A few preparations are necessary before your service engineer can set up your machine. The following preparations must be carried out by a professionally qualified person. © Eversys S.A. Page 34 of 133 02.01.2023...

  • Page 35: Common For All Machines

    ...): • 70 kg (Cameo, Légacy, E'2c, Shotmaster c) Table height min. 800 mm (31.5 in) Separate electrical lines for each machine Electrical mains protected by RCD or RCCB 02.01.2023 Page 35 of 133 © Eversys S.A.

  • Page 36: Coffee Machines

    Total hardness: 5 - 8° dGH (89-142 ppm) Carbonate hardness: Max. 6° dKH (107 ppm) pH value: ideal 7.0 - 7.2 Chlorine (Cl) max. 10 mg/l © Eversys S.A. Page 36 of 133 02.01.2023...

  • Page 37: Operation

    Fill with fresh coffee bean (page 41). Fill the powder containers (machine option) (page 41). Fill the cups storing surface (page 42). If necessary, fill with coffee and milk cleaning balls (page 64). 10. Enjoy your drink! 02.01.2023 Page 37 of 133 © Eversys S.A.

  • Page 38: Switch On A Machine

    It is possible to use this function to switch off, for instance overnight. Power usage is less than 2W. If the machine is already switched on and in standby mode, press and hold (3s) the standby button (1) to power up. © Eversys S.A. Page 38 of 133 02.01.2023...

  • Page 39: Rinse

    It is possible to rinse at any time by pressing the Rinse (1) button. Depending on settings, the Rinse button will display either in the products area or on the Top layer (page 30). Refer to User rights in the Display menu (page 124). 02.01.2023 Page 39 of 133 © Eversys S.A.

  • Page 40: Pre-Heat Rinse

    After every use of the steam wand (steam arm) it is necessary to wipe and purge it. Press the blinking purge button on the main screen (1). Wipe the steam wand with a damp cloth (2). Change cloths every day. On the screen that displays, press purge (3). © Eversys S.A. Page 40 of 133 02.01.2023...

  • Page 41: Fill The Coffee Bean Hoppers

    Never try to reach into the mixers. This may cause injury by pinching. Only use powder suitable for automatic machine. Ensure that no foreign object gets into the mixers. This may block or damage them. 02.01.2023 Page 41 of 133 © Eversys S.A.

  • Page 42: Fill The Cups Storing Surface

    To change settings or display of the product buttons, refer to User rights in the Display menu (page 124). All product buttons function as start/stop buttons. Press the button to start dispensing the product and, if necessary, to stop dispensing manually: press the same product button again. © Eversys S.A. Page 42 of 133 02.01.2023...

  • Page 43: Adjust The Coffee Spout Height

    5.8.3. Dispense a double coffee product All product buttons function as start/stop buttons. Press the button to start dispensing the product and, if necessary, to stop dispensing manually: press the same product button again. 02.01.2023 Page 43 of 133 © Eversys S.A.

  • Page 44: Dispense A Hot Water Product

    Press the button to start dispensing the product and, if necessary, to stop dispensing manually: press the same product button again. Never leave the steam wand immersed in the pitcher if not used. © Eversys S.A. Page 44 of 133 02.01.2023...

  • Page 45: Dispense A Powder Product (E.g. Choco) (Machine Option)

    Depending on settings, the STOP button may not be displayed in the products area. Refer to User rights in the Display menu (page 124) for more information. To stop dispensing of all products, press the stop button. 02.01.2023 Page 45 of 133 © Eversys S.A.

  • Page 46: Empty And Clean The Grounds Drawer

    Remove the grounds drawer (1). Empty the grounds drawer, clean and dry it. Put the grounds drawer back to its original position. Press Yes to acknowledge emptying of the grounds drawer (or No to cancel). © Eversys S.A. Page 46 of 133 02.01.2023...

  • Page 47: Switch Off A Machine

    Perform an emergency stop ONLY if the machine is completely stalled and does not respond to any command. To shut down all functions, either: • Switch off (page 47) at the main power switch. • Unplug the power cord from the mains socket. 02.01.2023 Page 47 of 133 © Eversys S.A.
  • Page 48 The machine must be located in such a manner that the main switch and power cord are accessible at all times. The mains power socket must be located near the machine and must be easily accessible by the operator. © Eversys S.A. Page 48 of 133 02.01.2023...

  • Page 49: Settings Menu

    Get a temporary access and provide your service organisation with the number displayed. Press and hold the Login access area (see Header strip (page 30)). Type in your password to access the settings menu. 02.01.2023 Page 49 of 133 © Eversys S.A.

  • Page 50: Use Of The Software Menu

    7. Learn Quantity, use this button to adjust the quantity of water or milk depending on the product. 8. Browse menu. 9. Browse layers. 10. Navigate to previous menu. 6.3. Statistic / History menu This menu allows access to: © Eversys S.A. Page 50 of 133 02.01.2023...

  • Page 51: Product Counter Menu

    Settings Menu • Product Counter (page 51) • Machine counter (advanced user access only) • History (page 52) (Cleaning history) It is possible to reset counters if necessary. 6.3.1. Product counter menu 02.01.2023 Page 51 of 133 © Eversys S.A.

  • Page 52: History Menu

    Settings Menu Product counter sub menu 6.3.2. History menu History sub menu © Eversys S.A. Page 52 of 133 02.01.2023...

  • Page 53: Product & Keys Menu (Manager Access)

    Ensure that at least 6 beverages are run using Product Test to achieve the desired coffee and extraction time and that the grinder is delivering the correct amount of coffee for the set cake thickness. To adjust see Bean & Grinder menu (page 57). 02.01.2023 Page 53 of 133 © Eversys S.A.

  • Page 54: Everfoam And Auto Foam Products

    If a required language is not available, please contact your service organisation. With super user access it is possible to import and set a language, import new Screens and set the date, number of display layers, screensaver and front lightning. © Eversys S.A. Page 54 of 133 02.01.2023...

  • Page 55: Set Time And Date

    Choose time zone to get correct daylight saving time. 6.5.3. Front lighting • Off: no decorative light under front panel. • Select colour: fixed colour under front panel. • Mix: complete colour spectrum within 3 minutes. 02.01.2023 Page 55 of 133 © Eversys S.A.

  • Page 56: Number Of Display Layers

    Store the ".Language" file in the main directory of the USB drive. The button Delete All Languages removes all languages except for English. Languages can be imported by pressing Start Import. Follow the instructions displayed. © Eversys S.A. Page 56 of 133 02.01.2023...

  • Page 57: Bean & Grinder Menu

    TO BE ADDED Adjust by setting the grinder either finer or coarser to increase or decrease the extraction time. Average extraction time for two espressos at 25 ml each is 21 to 23 seconds. 02.01.2023 Page 57 of 133 © Eversys S.A.

  • Page 58: Clean And Standby Menu (Super User Access)

    Set time an choose the days. The machine will automatically switch on, rinse and heat up accordingly. 6.8. Password menu Never give your password to untrained users. Incorrect entries or changes may reduce the quality of drinks. © Eversys S.A. Page 58 of 133 02.01.2023...

  • Page 59: Logout (Service Engineer)

    Two access levels are available. A password can be defined for each level. 6.9. Logout (service engineer) If a service engineer forgot to logout, check that nobody is still working on the machine and press Logout (1). 02.01.2023 Page 59 of 133 © Eversys S.A.

  • Page 60: Care

    In case of unclear information, please contact your local service organisation (page 116). Only use original Eversys cleaning products. Use of products that are not explicitly recommended by Eversys could damage the machine or void warranty.

  • Page 61: Periodic Cleaning

    Display / Touch screen (page 72) Coffee outlet (included milk outlet and single outlet) (page 71) Grounds drawer (page 46) Drip tray (page 73) Housing (page 72) Beneath the machine (page 73) 02.01.2023 Page 61 of 133 © Eversys S.A.
  • Page 62 Choco outlet (page 74) (machine option) 1.5-Step (page 75) (machine option) Steam wand (page 76) (machine option) Steam wand nozzle (page 76) (machine option) Grounds bin drawer (page 74) (machine option) © Eversys S.A. Page 62 of 133 02.01.2023...

  • Page 63: Overview Of Cleaning On Légacy Machines

    Care 7.2.2. Overview of cleaning on Légacy machines V = Visual inspection, C = Clean Daily Weekly Monthly Or as required 02.01.2023 Page 63 of 133 © Eversys S.A.

  • Page 64: Cleaning Procedures (Standard)

    7.3.1. Refill and visual check of the coffee cleaning balls and milk cleaning balls dispensers IRRITANT PRODUCTS Everclean and Eversys cleaning ball should be considered potentially dangerous. When performing any operation on the machine, local safety regulations must be followed. It is imperative to wear protective gloves and glasses when working with potentially dangerous materials.
  • Page 65 Install the red drawer (3) for the cleaning procedure. Press Continue. If milk system detected (machine model) • Remove the milk tank (4) and store it in a fridge during the cleaning process. 02.01.2023 Page 65 of 133 © Eversys S.A.
  • Page 66 • Unplug the tube (7) from the panel. • Turn the handle upwards (CCW) (8) to unlock the mixer (9). • Gently remove the mixer (9). • Remove the powder chute (10). © Eversys S.A. Page 66 of 133 02.01.2023...
  • Page 67 Assemble the mixer (tube (7), bowl (11) and bowl cover (12)). Put it back to its original position. • Turn the handle downwards (CW) (8) and plug the tube (7). Close Open • Put the panel (6) back to its original position and lock it. 02.01.2023 Page 67 of 133 © Eversys S.A.
  • Page 68 It takes approximately 12 minutes to complete the entire process. If milk system detected (machine model) • When cleaning is finished, remove and clean the cleaning tank (5). • Empty the cleaning tank in a sink. © Eversys S.A. Page 68 of 133 02.01.2023...
  • Page 69 After first startup or during cleaning, the grounds drawer may contain hot water, empty it carefully. 11. Rinse and dry the grounds drawer. 12. Put the grounds drawer back to its original position. 02.01.2023 Page 69 of 133 © Eversys S.A.
  • Page 70 After first startup or during cleaning, the grounds drawer may contain hot water, empty it carefully. • Put the black drawer back (2) to its original position. 14. Press Yes to acknowledge emptying of the grounds drawer (or No to cancel). © Eversys S.A. Page 70 of 133 02.01.2023...

  • Page 71: Clean The Coffee Outlet (Milk Outlet And Single Outlet Included)

    Reassemble in the reverse order and lock the bean hoppers (5) (Open position). Fill the coffee bean hoppers (page 41). Make sure that the bean hoppers are perfectly dry before refilling with coffee beans. Close Open 02.01.2023 Page 71 of 133 © Eversys S.A.

  • Page 72: Clean The Housing

    Spray disinfectant on a soft cloth and carefully wipe the surface with the cloth. Important! Never spray any liquid directly onto the surface. The countdown allows to clean the screen without the risk of starting a product. © Eversys S.A. Page 72 of 133 02.01.2023...

  • Page 73: Clean The Drip Tray

    The height available under the machine (h) is greater than 76 mm in compliance with the standards in force. Put the grounds drawer back to its original position. 7.4. Cleaning procedures (depending on the model and options of the machine) 02.01.2023 Page 73 of 133 © Eversys S.A.

  • Page 74: Clean The Grounds Bin Drawer (Machine Option)

    Press Yes to acknowledge emptying of the grounds drawer (or No to cancel). 7.4.2. Clean the choco outlet (machine option) Depending on machine model and options, this feature may not be available. For more information, contact your service organisation. © Eversys S.A. Page 74 of 133 02.01.2023...

  • Page 75: Empty And Clean The Powder Container(S) (Machine Option)

    Make sure that the powder containers and powder chutes are perfectly dry before refilling with powder. 7.4.4. Clean the 1.5-Step | milk arm Depending on machine model and options, this feature may not be available. For more information, contact your service organisation. 02.01.2023 Page 75 of 133 © Eversys S.A.

  • Page 76: Clean The Steam Wand | Steam Arm

    7.4.6. Clean the steam nozzle Depending on machine model and options, this feature may not be available. For more information, contact your service organisation. Only necessary to clean the nozzle monthly or if required. © Eversys S.A. Page 76 of 133 02.01.2023...
  • Page 77 Steam wand | Steam arm V2 Switch off (page 47) at the main power switch. Remove the nozzle (1). Wash the nozzle with soft soap and clean water using a soft brush (2). Tighten the nozzle (3). 02.01.2023 Page 77 of 133 © Eversys S.A.

  • Page 78: Troubleshooting

    Illustrations show monochrome style. 8.1. Error message example All Eversys coffee machines are equipped with an internal troubleshooting and error message system. The following screen shows an example. If an action of the user is required, the warning sign (1) is displayed.

  • Page 79: Typographies

    The machine can still be used but with some restrictions Critical Advanced user has to come immediately Machine blocked! 8.2.3. Behaviours Symbol Description Visible for user Shown repeatedly Logged in the error history (page 120) 02.01.2023 Page 79 of 133 © Eversys S.A.

  • Page 80: Error Messages (E-Xxx) (User And Super User Access)

    For more information about error message codifications, refer to Error messages codifications (page 78) If the actions listed below fail to rectify the issue or other problems not listed here occur, contact your local service organisation. © Eversys S.A. Page 80 of 133 02.01.2023...
  • Page 81 X5 and Power Box. E-095 Display / Software Contact service organisation. Touch update running. screen Please wait... E-096 Display / E'4 / E'6 / Contact service organisation. Touch Shotmaster pro: screen 02.01.2023 Page 81 of 133 © Eversys S.A.
  • Page 82 E-097 and E-197 are always Touch machine type. set together. screen For more information, refer to E-097 (page 82). E-198 Display / Please start E-098 and E-198 are always Touch software set together. screen update. © Eversys S.A. Page 82 of 133 02.01.2023...

  • Page 83: Stop Messages (S-Xxx) (User And Super User Access)

    For more information about error message codifications, refer to Error messages codifications (page 78) If the actions listed below fail to rectify the issue or other problems not listed here occur, contact your local service organisation. 02.01.2023 Page 83 of 133 © Eversys S.A.
  • Page 84 Please insert the The coffee machine can drawer grounds drawer. only continue if the grounds drawer is inserted. S-009 Grounds Grounds drawer The sensor has detected that drawer missing. the grounds drawer is missing. © Eversys S.A. Page 84 of 133 02.01.2023...
  • Page 85 This stop message can only dirty? occur if you have set the parameter If cleaned without detergent to Block after 4 days. The coffee machine is blocked now until the next cleaning with cleaning balls! 02.01.2023 Page 85 of 133 © Eversys S.A.
  • Page 86 S-024 Milk Clean the milk Clean the milk tubes with a module tubes with a damp cloth. damp cloth. Remove and clean the milk Remove and cleaning container. clean the milk © Eversys S.A. Page 86 of 133 02.01.2023...
  • Page 87 • Check reed switch and cable. S-031 Water Waste water Reed switch has detected tank tank full. that the waste water tank is full: Please empty waste water • Empty the waste water tank. tank. 02.01.2023 Page 87 of 133 © Eversys S.A.
  • Page 88 2. Clean and dry the mixer. the mixer 3. Put the mixer back and (A, B). close powder unit. 2. Remove the chutes (C). 3. Clean all parts under tap water © Eversys S.A. Page 88 of 133 02.01.2023...
  • Page 89 Steam Steam boiler Contact service organisation. module security probe problem. S-108 CCI/CSI Interface not This message only occurs if detected. All you use an external interface steam and hot (CSI or CCI). 02.01.2023 Page 89 of 133 © Eversys S.A.

  • Page 90: Warning Messages (W-Xxx) (User And Super User Access)

    For more information about error message codifications, refer to Error messages codifications (page 78) If the actions listed below fail to rectify the issue or other problems not listed here occur, contact your local service organisation. © Eversys S.A. Page 90 of 133 02.01.2023...
  • Page 91 Rinse key for five screen cleaning now. If seconds to start cleaning. you want to start the cleaning later, push the Cancel button in the upper right corner. 02.01.2023 Page 91 of 133 © Eversys S.A.
  • Page 92 Please contact your service technician. W-017 Grinder No grinder turns If this message remains, module detected contact service organisation. (grinder left. Cameo: Bean hopper left. Enigma / Shotmaster / E'line: Bean hopper rear. © Eversys S.A. Page 92 of 133 02.01.2023...
  • Page 93 But if it couldn't unblock itself The grinder after three times, the grinder automatically is blocked (the warning tries to start W-068 (page 99) is set). again. Please contact your service technician. 02.01.2023 Page 93 of 133 © Eversys S.A.
  • Page 94 Contact service organisation. external EEPROM (CPU). W-030 Failure during Contact service organisation. backup to external EEPROM (CPU). W-034 Bean No coffee Check the powder chute. hopper powder Have you inserted enough detected (left). powder? © Eversys S.A. Page 94 of 133 02.01.2023...
  • Page 95 Contact service organisation. module Shotmaster / E'line: Coffee boiler temperature sensor failure right. Please check the temperature sensor and cable. W-040 Milk Milk heater Contact service organisation. module temperature sensor failure left. 02.01.2023 Page 95 of 133 © Eversys S.A.
  • Page 96 W-051 Bean Fan of left Contact service organisation. hopper grinder doesn't run. Cameo: Bean hopper left. Enigma / Shotmaster / E'line: Bean hopper rear. Check if the fan is dirty or © Eversys S.A. Page 96 of 133 02.01.2023...
  • Page 97 Milk input Contact service organisation. module temperature sensor failure left. Please check the temperature sensor and cable. W-057 Milk Milk input Contact service organisation. module temperature sensor failure right. Please check the temperature 02.01.2023 Page 97 of 133 © Eversys S.A.
  • Page 98 W-063 Grinder The grinder has Contact service organisation. module been opened more than 20 ticks since the last calibration. Cameo: Bean hopper left. Enigma / Shotmaster / E'line: Bean hopper rear. © Eversys S.A. Page 98 of 133 02.01.2023...
  • Page 99 Enigma / Shotmaster / E'line: Close the rear bean hopper. Press Continue to start automatic grinder unblocking. W-069 Grinder The right grinder Contact service organisation. module is blocked. 02.01.2023 Page 99 of 133 © Eversys S.A.
  • Page 100 Consult the rinse history for more information. Check the coffee nozzle and screens of the left brewing unit. W-074 Brewing The flow rate Contact service organisation. module during rinse right is too low. © Eversys S.A. Page 100 of 133 02.01.2023...
  • Page 101 The flow rate during rinse on module during rinse the right side is higher than 15 right is too high. ticks /s. Consult the Contact service organisation. rinse history for more information. 02.01.2023 Page 101 of 133 © Eversys S.A.
  • Page 102 Bean level right Light barrier detected no hopper too low. coffee beans in right hopper. Please refill the Refill bean hopper (page 41). bean hopper. If warning remains, please contact your service technician. © Eversys S.A. Page 102 of 133 02.01.2023...
  • Page 103 Contact service organisation. unit powder dispenser of the powder unit doesn't run. Check if it is blocked. W-093 Powder The powder Contact service organisation. unit pump of the powder unit doesn't run. 02.01.2023 Page 103 of 133 © Eversys S.A.

  • Page 104: Faqs

    Check that the milk is cold enough (3 °C). Always fill the milk tank with pre-cooled milk. Check that the end of the milk in-take tube lay on the bottom of the filled milk tank. Check that the milk tube is not pinched and in good condition. © Eversys S.A. Page 104 of 133 02.01.2023...

  • Page 105: Steam Wand Is Clogged

    • The cup heater is not intended to keep cups warm in a cold air flow (e.g. near an open window or door). • Contact your service engineer to verify the heating panel settings. 02.01.2023 Page 105 of 133 © Eversys S.A.

  • Page 106: Options

    Special lateral fridge predisposition (page 109) 9.1.3. Outlets Options L'2c L'2m L'2s L'2ms Double | Twin dispensing coffee outlet (page 110) Hot water outlet (page 110) 1.5-Step | Milk arm (page 111) © Eversys S.A. Page 106 of 133 02.01.2023...

  • Page 107: Product Settings

    For more information about powder unit option, refer to Powder unit option (2 x 1 kg) (page 112). 1 x grinder (Position 2) • The 1 x grinder option allows the use of 1 x 1.2 kg bean hopper and a large cups storage panel. 02.01.2023 Page 107 of 133 © Eversys S.A.
  • Page 108 2 x grinders (Position 2 and 3) • The 2 x grinders option, in this configuration, allows the use of 2 x bean hoppers (1 x 0.6 kg + 1 x 1.2 kg) and a cups storage panel. © Eversys S.A. Page 108 of 133 02.01.2023...

  • Page 109: Special Lateral Fridge Predisposition Option

    The 4 x grinders option allows the use of 4 x bean hoppers (2 x 0.6 kg and 2 x 1.2 kg) and a very small cups storage panel. 9.3. Special lateral fridge predisposition option The special lateral fridge predisposition is a plate designed for the use of Vitrifrigo FG20. 02.01.2023 Page 109 of 133 © Eversys S.A.

  • Page 110: Double | Twin Dispensing Coffee Outlet Option

    Double coffee outlet Double water outlet Double milk outlet Choco/powder outlet (machine option) 9.5. Hot water outlet option The hot water outlet allows you to dispense hot water product through a dedicated outlet. © Eversys S.A. Page 110 of 133 02.01.2023...

  • Page 111: Step | Milk Arm Option

    • The espresso or coffee nozzle combined with the crema nozzle helps to stabilise the crema on top of every coffee product. For more information, connect to the e'Support center (https://support.eversys.com/hc/en-us) and search for PI-14 Crema Nozzle. 9.8. 2 milk types option This option enables the possibility to dispense products with two different types of milk.

  • Page 112: Powder Unit Option (2 X 1 Kg)

    The powder unit allows to dispense powder products (e.g. Chocolate, Chai latte ...). 9.10. Undercounter ground coffee disposal | Grounds bin drawer option The undercounter ground coffee disposal allows a higher amount of grounds coffee in the bin. © Eversys S.A. Page 112 of 133 02.01.2023...
  • Page 113 Options Countertop cutouts are available under the e'Support center (https://support.eversys.com/hc/en- us). • For more information, contact your service organisation. Red cleaning drawer Grounds chute tube inserted into the countertop cutout Black grounds bin drawer 02.01.2023 Page 113 of 133 © Eversys S.A.

  • Page 114: Warranty And Generalities

    (whichever comes first) from the date of installation. Eversys will repair or replace at its discretion part or all of the product not conforming to this warranty. Eversys’ responsibility under this warranty is limited to the repair or replacement of defective parts and not to wear and tear parts and maintenance products.

  • Page 115: Glossary

    • Use contrary to the instructions given in this manual or according to information other than the manufacturer’s original tips. Each machine is tested by Eversys S.A. before shipping. 10.3. Glossary The following terms and acronyms are used in this manual.

  • Page 116: Persons

    This is the coffee machine manufactured by Eversys S.A. Everfoam (e'Foam) The Eversys' improved Foam system provides a 2-step barista solution. This generation of Everfoam (e'foam) allows you to texture the milk by product type. This is done through the MAD system controlled electronically.

  • Page 117: Coffee Terms

    A piccolo latte is a caffè latte made in an espresso cup. This means it has a very strong but toned-down espresso taste thanks to the steamed milk and micro foam within it. Decaf Decaffeinated coffee. 10.4. Typographical Conventions The following styles are used in this manual. 02.01.2023 Page 117 of 133 © Eversys S.A.

  • Page 118: Warning

    • Cross-references and links: this style is used as bold (page 118). • Software buttons: text in bold style is used (e.g. OK, Save, Rinse). • List of numbers: text linked to an illustration (1, 2, 3). © Eversys S.A. Page 118 of 133 02.01.2023...

  • Page 119: Appendix

    Please contact your local service organisation or connect to the Webshop. 11.3. User Rights The table below describes the menu user level rights according to the manufacturer’s default settings when the machine is shipped. • User (basic user) • Manager (super user) 02.01.2023 Page 119 of 133 © Eversys S.A.

  • Page 120: User Rights In The Statistic / History Menu

    • Period Counter Product counter menu (page 51) • Total Counter Product counter menu (page 51) Machine Counter History • Product History • Error History • Cleaning History • Rinse History • Service History © Eversys S.A. Page 120 of 133 02.01.2023...

  • Page 121: User Rights In The Product & Keys Menu

    Appendix 11.3.2. User rights in the Product & Keys menu The tables below describe the default settings for a cappuccino. User level rights are similar for any other products. Page 1/2 02.01.2023 Page 121 of 133 © Eversys S.A.
  • Page 122 Product Test Product & Keys menu (Manager access) (page 53) Learn Quantity Product & Keys menu (Manager (Press first Water access) (page 53) Quantity) Powder Test Contact service organisation. (Press first Cake Thickness) © Eversys S.A. Page 122 of 133 02.01.2023...
  • Page 123 Bypass Quantity [%] Contact service organisation. Coffee Cycles [#] Contact service organisation. Appearance White on Contact service organisation. Milk Delay Time [s] Contact service organisation. Milk Sequence(s) Pop up Powder Sequence Pop up 02.01.2023 Page 123 of 133 © Eversys S.A.

  • Page 124: User Rights In The Display Menu

    Advanced More user user information Powder Dispenser Left Contact service organisation. Water Quantity [ml] Powder Density [g/100ml] 5,0 +/- 1 Contact service organisation. 11.3.3. User rights in the Display menu Page 1/3 © Eversys S.A. Page 124 of 133 02.01.2023...
  • Page 125 Layer is higher than 1) Number of Keys per Layer Contact service organisation. Screensaver Display menu (page Front Lighting Display menu (page Front Lighting Brightness Display menu (page Display Brightness Contact service organisation. 02.01.2023 Page 125 of 133 © Eversys S.A.
  • Page 126 Show Grinder Adjust Contact service Button organisation. Show Rinse Key Contact service organisation. Show Stop Key Contact service organisation. Show Product Prices Contact service organisation. Show Product Key Symbols Auto Contact service organisation. © Eversys S.A. Page 126 of 133 02.01.2023...

  • Page 127: User Rights In The Beans & Grinder Menu On Légacy Machines

    Cameo Touch Wheel Right Deactivated Contact service organisation. 11.3.4. User rights in the Beans & Grinder menu on Légacy machines Illustrations show picture of Cameo machines. Légacy machine screens will be based on this philosophy. 02.01.2023 Page 127 of 133 © Eversys S.A.
  • Page 128 (page 57) Grind Hopper Right Bean & Grinder menu (page 57) Finer (-) [1/100 mm] Bean & Grinder menu (page 57) Coarser (+) [1/100 mm] Bean & Grinder menu (page 57) © Eversys S.A. Page 128 of 133 02.01.2023...
  • Page 129 Appendix Advanced user page - Page 1/2 02.01.2023 Page 129 of 133 © Eversys S.A.
  • Page 130 Contact service organisation. ETC Configuration sub- Contact service menu organisation. (if one of the ETC is activated (ON)) Grinder adjustment sub- Contact service menu organisation. (standard view for the user and super user) © Eversys S.A. Page 130 of 133 02.01.2023...

  • Page 131: User Rights In The Clean / Standby Menu

    (Passwor protected Lower Limit Grinding 1,00 Contact service Capacity Left [mm/s] organisation. Lower Limit Grinding 1,00 Contact service Capacity Right [mm/s] organisation. 11.3.5. User rights in the Clean / Standby menu 02.01.2023 Page 131 of 133 © Eversys S.A.

  • Page 132: User Rights In The Password Menu

    (Super user access) (page 58) Standby On / Off times Clean and Standby menu (Super user access) (page 58) Reset Next Clean Date Contact service organisation. 11.3.6. User rights in the Password menu © Eversys S.A. Page 132 of 133 02.01.2023...

  • Page 133: Other Settings And Parameters

    (page 58) • Change password Password menu (page 58) Technician Password menu (page 58) • Change password Password menu (page 58) 11.3.7. Other settings and parameters Contact your service organisation for more information. 02.01.2023 Page 133 of 133 © Eversys S.A.

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