Troubleshooting - Nortel 1750 Install Manual

74 Chapter 4 Configuring the management IP interface

Troubleshooting

If you cannot connect to the VPN Router 1750 using your browser, check the
following items:
•
•
•
•
•
If you still cannot connect to the VPN Router 1750 using a browser, connect a
terminal or PC to the gateway with the serial cable and check the management IP
address listed in the serial menu (see
on page
If you cannot resolve the problem, contact the Nortel Technical Solutions Center
closest to you (see
NN46110-316 02.01
Ensure that you entered the correct IP address in the browser window.
Type a known URL in the browser window to ensure that your network
connection is good.
Check that the management IP address that you configured is on the same
subnet as the physical LAN attached to the gateway.
Ensure that your PC is running a supported browser, either Internet Explorer
Version 5.5 or later, or Netscape Navigator 4.79 or 6.2.
Check the physical connections on the VPN Router 1750, especially the LAN
cables and the power cord.
69). Reconfigure the management IP address if necessary.
"How to get help" on page
"Configuring the management IP address"
17).