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Related tasks
Loading Paper in the Paper Cassettes and Rear Paper Tray
Installing the Optional Paper Cassette Units
Replacing the Paper Feed Rollers
Removing and Installing Ink Packs
Connecting a Telephone or Answering Machine
Related topics
Wi-Fi or Wired Networking
Using a Digital Certificate
Job Status Error Codes
If a job does not complete successfully, you can check the error code for the reason. Press the
Job/Status button, select the Job/Status tab, and select Log. Select the incomplete job to display the
error code and additional information.
Code
001
101
102
103
104
106
107
108
Condition/solution
The product was turned off by a power failure.
Memory is full. Reduce the size of the print job.
Collated printing has failed due to a lack of available memory. Clear fonts and macros
from the product's memory using the PDL Font, Macro option on the Settings > General
Settings > System Administration > Clear Internal Memory Data menu, reduce the
size of the print job, or print one copy at a time.
Print quality was decreased due to a lack of available memory. If the quality of the printout
is unacceptable, try simplifying the page by reducing the number of graphics or the
number and size of the fonts.
Reverse printing has failed due to a lack of available memory. Clear fonts and macros
from the product's memory using the PDL Font, Macro option on the Settings > General
Settings > System Administration > Clear Internal Memory Data menu or reduce the
data size of the print job.
Cannot print from the computer due to access control settings. Contact your product
administrator.
User authentication failed and the job has been canceled. Contact your product
administrator.
Confidential job data was deleted when the product was turned off.
359
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