IDTECK Star FINGER006 User Manual page 50

How to Make RMA Request (After Sales Service)
To make the RMA request, the product must be initially registered on IDTECK webpage. Please
attach the RMA request form on the product and send it to IDTECK RMA Center.
Please follow the instructions below:
1. Please register the RMA request via IDTECK webpage.
: www.idteck.com
(Please refer to the IDTECK webpage for more details.)
2. RMA Code will be issued after the RMA Center reviews the RMA request form.
3. Fill out the A/S request form (included in the product package) and attach it to the
product using the aluminum string.
4. Enclose the product along with the RAM Code and send it to IDTECK RMA Center.
(Product without RMA Code is not accepted.)
If you have any questions or problems regarding the RMA services, please contact us using the
following contact information below. Friendly representatives at IDTECK are always standing by
to provide the best after sales services.
IDTECK Headquarter
5F, Ace Techno Tower B/D, 684-1, Deungchon-Dong,
Gangseo-Gu, Seoul, 157-030, Korea
Tel: +82-2-2659-0055 (Ext. 158)
Fax: +82(2) 2659-0086
E-mail: webmaster@idteck.com
Website: www.idteck.com
E-Training Center: http://www.idtecktraining.com
IDTECK Production Facility and RMA Center
3F, 10/10-1/10-2, Dodang-Dong,
Weonmi-Gu, Bucheon-Si, Gyeonggi-Do 157-030, Korea
Tel: +82-2-2659-0055 (Ext. 158)
Fax: +82(2) 2659-0086
E-mail: webmaster@idteck.com
Website: www.idteck.com
E-Training Center: http://www.idtecktraining.com
"Support & Download"
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"Online RMA" "RMA REQUEST"