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Protection and alarm
6.1 Low battery alarm
When the product is at the low battery power level, system will trigger a "low battery"
voice reminder with the power-saving mode activated. The system will trigger the "low
battery" voice reminder for every subsequent unlocking operation. The status indicator bar
turns red. Under low battery power, the product can continue to work for ~50 times.
Please take immediate action to replace the battery.
6.2 Tampering alarm
A tampering alarm will be triggered when the front body is detached forcefully.
6.3 3-mins lock-out
When either FaceScan, fingerprint, CPU card, or PIN code accumulated with 5 failed
attempts within 3 minutes, the 3-mins lock-out will be triggered with keypad backlight
flashes.
1. The 3-mins lock-out will be lifted after 3 mins.
2. Other deactivation methods: (1) press the (R) buttom at the main body, (2) press the
"unlock" button at the main body, (3) press the "lock / internal forced lock" button at the
main body, or (4) manual thumb turn.
6.4 Intrusion alarm
An intrusion alarm will be triggered if the edge bolt pops out when the door is closed and
locked
6.5 External forced lock alarm
The external forced lock alarm will be triggered if the door is opened from indoor.
Notes
For 6.2, 6.4, and 6.5, an alarm with 80dB will be triggered, alarm will be stopped
automatically after 3 mins, or alarm can be cancelled using the following methods:
Alarm deactivation methods:
1. Key in administrator code or any registered user code,then press (＊) button
2. Scan a registered CPU card
3. Scan a registered fingerprint
4. Hold the (R) button, "unlock" button or "lock / internal forced lock" button for 5
seconds
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Important notes
1. Do not install the product in an outdoor environment with direct
exposure to weather.
2. To prevent dirts on keypad and fingerprint area sensor, we
recommend to use soft cloth for wipes. Do not spray water
directly or wipe with chemicals such as benzene, gasoline or
alcohol.
3. For Yale Luna Pro, please use good quality alkaline batteries. It is
recommended to replace the batteries every 6~10 months and
check for battery leakages periodically.
4. It is recommended to replace / recharge the battery immediately
when "low battery" reminder is triggered to avoid any inconven-
ience.
5. Adjustment of the striker plate is recommended if the deadbolt
is not able to retract or recede well due to door deformation.
6. The mortise may be damaged if the door is closed hard with the
deadbolt protruded.
7. Please keep at least 1 mechanical key override out of the house
(office / parents' house) for emergency use when needed.
8. When the battery is out, an emergency power supply can be
provided through the emergency power supply port via type-C
USB cable for emergency access (not for charging)
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