To Return The Oscilloscope To Keysight Technologies For Service - Keysight 90000 X Series Service Manual

W A R N I N G SHOCK HAZARD!
When the bulk 12V power supply is removed from the oscilloscope, two AC leads are
exposed. Therefore, the power cable should be disconnected from the bulk 12V power
supply before the supply is removed. Be careful to avoid contact with these leads as
severe shock could result.

To return the oscilloscope to Keysight Technologies for service

Before shipping the oscilloscope, contact a Keysight Technologies Service Center
for more details.
Write the following information on a tag and attach it to the oscilloscope.
1
• Name and address of owner
• Oscilloscope model number
• Oscilloscope serial number
• Description of the service required or failure indications
Remove all accessories from the oscilloscope.
2
Accessories include all cables. Do not include accessories unless they are
associated with the failure symptoms.
Protect the oscilloscope by wrapping it in plastic or heavy paper.
3
Pack the oscilloscope in foam or other shock- absorbing material and place it
4
in a strong shipping container.
If the original shipping materials are not available, place 8 to 10 cm (3 to 4
inches) of shock- absorbing material around the oscilloscope and place it in a
box that does not allow movement during shipping.
Seal the shipping container securely.
5
Mark the shipping container as FRAGILE.
6
In any correspondence, refer to the oscilloscope by model number and full serial
number.
To return the oscilloscope to Keysight Technologies for service
Chapter 5: Replacing Assemblies
81