Troubleshooting - Hamilton Beach Digital Simplicity Manual

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Troubleshooting

PROBLEM

Cooker doesn't turn on�

Rice is not cooked�

Rice is mushy�

Rice cooker starts to

"beep" during

Steam Cook�

Cooking pot not fitting�

Display time skips

minutes or holds time�

Rice cooker.indb 15

PROBABLE CAUSE/SOLUTION

• Cooker is not plugged in� Make sure rice cooker is plugged into a properly operating electrical outlet�

• Not enough water/cooking liquid� Follow package directions�

• Carefully place cooking pot straight down in base� Make sure cooking pot is securely seated by rotating the pot

left and right� NOTE: If cooking pot is bent or warped, it will not seat properly in base and, therefore, will not

conduct heat correctly� To replace cooking pot, call the Customer Assistance number listed on

the cover of this guide�

• Let rice rest for 10 to 15 minutes after cooking is complete and rice cooker has switched to Keep Warm�

• Too much liquid added to cooking pot� Reduce liquid�

• Cooking pot has boiled dry� Add more water and select Steam Cook function to continue steaming or

press START (I)�

• Call the Customer Assistance number listed on the cover of this guide�

• Rice cooker is adjusting time for the type of rice and amount of rice and moisture in the cooker� The rice

cooker is working correctly� You may notice that the cooker will place a hold on the time or significantly

decrease cooking time as the moisture content changes�

24/05/2022 15:38:19

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