Troubleshooting - Hamilton Beach Digital Simplicity 37548 Manual

Troubleshooting

PROBLEM PROBABLE CAUSE/SOLUTION
Cooker doesn't turn on. • Cooker is not plugged in. Make sure rice cooker is plugged into a properly operating electrical outlet.
Rice is not cooked. • Not enough water/cooking liquid. Follow package directions.
• Place cooking pot securely into the base. NOTE: If cooking pot is bent or warped, it will not seat properly
• Let rice rest for 10 to 15 minutes after cooking is complete and rice cooker has switched to WARM.
Rice is mushy. • Too much liquid added to cooking pot. Reduce liquid.
Rice cooker starts to • Cooking pot has boiled dry. Add more water and select STEAM COOK function to continue steaming or
"beep" during
Steam Cook.
Cooking pot not fitting. • Call the toll-free Customer Assistance number listed on the cover of this guide.
Display time skips • Rice cooker is adjusting time for the type of rice and amount of rice and moisture in the cooker. The rice
minutes or holds time.
20
in base and, therefore, will not conduct heat correctly. To replace cooking pot, call the toll-free Customer
Assistance number listed on the cover of this guide.
press START (I).
cooker is working correctly. You may notice that the cooker will place a hold on the time or significantly
decrease cooking time as the moisture content changes.