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19.1 Malfunctions
Fault
The appliance is not
working.
The appliance does
not heat up;
lights up in the dis-
play.
Steam-assisted oper-
ation does not start.
The time flashes in
the display.
The time does not ap-
pear in the display
when the appliance is
switched off.
lights up in the
display and no set-
tings can be made
on the appliance.
flashes in the dis-
play and the appli-
ance does not start.
appears in the
display.
- appears in
the display.
Cause and troubleshooting
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other appliances are working.
▶
Electronics fault
Briefly disconnect the appliance from the power supply by switching off the fuse.
1.
Reset the basic settings to the factory settings.
2.
→ "Basic settings", Page 17
Demo mode is activated.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
1.
the fuse box off and then on again.
Deactivate demo mode within 5 minutes by changing the last basic setting (depending
2.
on the appliance type or ) to .
→ "Basic settings", Page 17
The water tank is empty.
Fill the water tank.
▶
→ "Filling the water tank", Page 12
Descaling locks operations with steam-assisted cooking.
Run the descaling programme in full.
▶
→ "Descaling", Page 23
The steam system is defective.
Call the after-sales service.
▶
→ "Customer Service", Page 31
There has been a power cut.
Reset the time.
▶
→ "Setting the time on the clock", Page 15
The basic setting has been changed.
Change the basic setting for the time display.
▶
→ "Basic settings", Page 17
Childproof lock is activated.
Use the
button to deactivate the childproof lock.
▶
→ "Childproof lock", Page 17
The cooking compartment is too hot for the selected operation.
Switch off the appliance and allow it to cool down.
1.
Restart the operation.
2.
The maximum cooking time has been reached. To prevent an unwanted permanent opera-
tion, the appliance automatically stops heating after several hours if the settings are un-
changed.
Switch off the appliance.
▶
You can configure new settings if required.
Tip: To prevent the appliance from switching off when you do not want it to, e.g. for an
extremely long preparation time, set a cooking time.
→ "Time-setting options", Page 14
There is too much water in the steam system. The water cannot be pumped back into the
water tank.
Empty the water tank and insert the empty water tank.
1.
→ "Emptying the water tank", Page 13
Reset the time.
2.
→ "Setting the time on the clock", Page 15
Switch the appliance off and on again.
3.
Run "Descaling interrupted" in full.
4.
→ "Descaling interrupted", Page 24
Troubleshooting en
29
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