Multitech MTCBA-C-EN-N1 User Manual

Wireless edge, gprs, cdma modems with ethernet interface
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Wireless EDGE, GPRS, CDMA Modems
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Summary of Contents for Multitech MTCBA-C-EN-N1

  • Page 1 ® MultiModem Wireless EDGE, GPRS, CDMA Modems with Ethernet Interface User Guide...
  • Page 2 Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc., to notify any person or organization of such revisions or changes. Check Multi-Tech’s Web site or product CD for current versions of our product documentation.
  • Page 3: Table Of Contents

    PPP > Modem Commands ... 34 Networks & Services ... 35 Networks & Services > Network Configuration ... 35 Networks & Services > Service Configuration... 36 Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Table of Contents Table of Contents...
  • Page 4 Fused DC Power Cable Dimensions ... 54 How to Change the Fuse ... 54 Appendix C – Firmware Upgrade Using External TFTP Client ... 55 Appendix D – Multi-Tech Systems, Inc. Warranty and Repair Policies ... 56 Multi-Tech Warranty Statement ... 56 Replacement Parts ... 57 Appendix E –...
  • Page 5: Chapter 1 - Introduction And Product Description

    Commands:The MultiModem CDMA wireless modem is configured using the CDMA AT Commands. These commands are documented in the Reference Guide for the MultiModem Wireless CDMA Modems, document number S000294x. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 1 – Introduction and Product Description ®...
  • Page 6: Application Example

    Some ship kits may contain printed Customer Activation Notices (directions for activating your modem Note: through your wireless service provider). Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 1 – Introduction and Product Description Bundled Package (Modem with Accessories)
  • Page 7: Safety Warnings

    Verification of the protection of vehicle electronics should be part of the installation. • The use of an alert device to operate a vehicle’s lights or horn on public roads is not permitted. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 1 – Introduction and Product Description...
  • Page 8: Specifications

    AT commands for the GPRS, GPRS-F4-IP, CDMA, and EDGE wireless modem are published AT Commands: in separate Reference Guides included on the MultiModem CD and posted on the Multi-Tech web site. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 1 –...
  • Page 9: Chapter 2 - Getting Started

    Units shipped with the universal AC power supply are not suited for installation in hazardous Note: locations. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) LED lights after power-up. for 5 seconds will restore all factory default Reset button...
  • Page 10: Optional - Attach The Modem To A Flat Surface

    Verifying Signal Strength in Chapter 3. The modem can be panel mounted with screws spaced according to the measurement shown. Old Chassis Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Fused DC Power Connection Connect the direct-DC power supply cable into the DC •...
  • Page 11: Front Panel Leds

    Flashing state indicates registration on network. Off state. Modem is off (not ready) or in download mode. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) This LED blinks when the IP function of the modem/router is operating This LED blinks when there is transmit and receive activity on the Ethernet. It...
  • Page 12: Set Your Pc's Tcp/Ip Address For Ethernet Functionality

    Check Use the Following IP Address and Use the Following DNS Server Address. If you check these, then enter the following addresses: IP Address: 192.168.2.2 Subnet Mask: 255.255.255.0 Gateway: 192.168.2.1 Specify a DNS Server. For example, 205.171.3.65 Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 2 – Getting Started...
  • Page 13: Using At Commands

    1 = The modem restarts immediately on the specified band(s). Example: AT+WMBS=4,0. Press Enter. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) GPRS, you can use AT commands to verify signal strength, check network Chapter 2 – Getting Started...
  • Page 14: At Command For Verifying Signal Strength

    The following prompt displays: telnet> Type quit and press Enter. Then the following prompt displays: c:> Type exit and press Enter. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 2 – Getting Started (7 is the highest error rate).
  • Page 15: Configure The Ethernet Interface Using The Web Management Software

    Provides a short way to enter and save information needed to create a connection to the Internet. Select Wizard Setup Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) It is recommended that you change the default password to better protect the Chapter 2 – Getting Started...
  • Page 16: Wizard Setup

    The Web Management software asks for the APN on the Wizard Setup screen and the PPP screen. Click the Submit button. Click the Save & Restart button. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 2 – Getting Started...
  • Page 17: Set Time And Date

    Never unplug the power until you have first performed the Save & Reset process. If the setup changes are not properly saved before unplugging the power, data could be lost. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 2 – Getting Started...
  • Page 18: Connecting To The Internet

    Turn on your PC and login. Make sure your LAN connection is set to Obtain an IP Address Automatically. Connect the Multi-Tech router at the 10/100 port and the PC to a hub or switch using the Ethernet RJ- 45 cable. Turn on the MTCBA-x-EN by plugging in the power cable. Make sure your antenna is connected.
  • Page 19 Then type IPCONFIG /RENEW to renew your IP address from the router. You should also receive a DNS addresses from the router. Close the command window. Open a Web browser. You are now connected to the Internet. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 2 – Getting Started...
  • Page 20: Chapter 3 - Using The Web Management Software

    Save & Restart does not have to be executed after each screen; you can change and Submit several screens, and then click Save & Restart. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software...
  • Page 21 Power On SNTP Config. Config. Static Routes Modem Remote Config. Commands Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software Packet Filters GRE DHCP Server Tools Tunnels Packet Filters GRE Tunnels Subnet Settings DNAT Config.
  • Page 22: Web Management Software Screens

    The rest of this chapter describes each of the Web Management software screens. IP Setup IP Setup > General Configuration In the General Configuration, you will set the general system-based parameters. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F)
  • Page 23: Ip Setup > Http Configuration

    Click the Submit button to save these settings. completed and submitted all the screens on which you have made changes. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software If a Remote Syslog Server IP Address is specified, the syslog feature acts as a...
  • Page 24: Ip Setup > Ddns Configuration

    Click the Submit button to save these settings. completed and submitted all the screens on which you have made changes. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software You must click Save and Restart once you have...
  • Page 25: Ip Setup > Sntp Configuration

    Daylight Saving Offset: Enter the time in + / - minutes. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software Set the offset to use during Daylight Saving mode. Default is +60 minutes.
  • Page 26: Ip Setup > Static Routes

    Important Note: Static Route screen will not display until the network is defined under Networks & Services. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software You must click Save and Restart once you have...
  • Page 27: Ip Setup > Remote Configuration

    After clicking the Add button, the network or host is added and displays at the bottom of Add Button: the screen. You will have the option to delete Any and WAN Interface. Delete: Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software...
  • Page 28: Ppp

    For routing to take effect, the configuration must be saved after enabling it. It won’t be Note: effective on the fly at runtime. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software...
  • Page 29 Click the Submit button to save these settings. completed and submitted all the screens on which you have made changes. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software You must click Save and Restart once you have...
  • Page 30: Ppp > Wakeup-On-Call

    You must click Save and Restart once you have completed and submitted all the screens on which Note: you have made changes. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software The default is Enable. If this feature is disabled, Dial-on-Demand initiates PPP...
  • Page 31: Ppp > Wakeup-On-Call Examples

    You must click Save and Restart once you have completed and submitted all the screens on which you have made changes. The device will save all the settings and reboot the PC. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software...
  • Page 32 Click Save and Restart once you have completed and submitted all the screens on which you have made changes. The device will save all the settings and reboot the PC. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software...
  • Page 33 Click Save and Restart once you have completed and submitted all the screens on which you have made changes. The device will save all the settings and reboot the PC. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software...
  • Page 34: Ppp > Power-On Configuration

    • See the GPRS AT Command Reference Guide (Number S000293x) for other commands. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software When no initialization string is configured, regular functionality of the modem You must click Save and Restart once you have completed and submitted HTTP://192.168.2.1/modeminfo.html...
  • Page 35: Networks & Services

    See Appendix A -- Table of Commonly Supported Subnets. Note: Click the Add button. The defined network is added and will display at the bottom of the Add Button: screen. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software...
  • Page 36: Networks & Services > Service Configuration

    Enter the name of the Destination Port for the service. Destination Port: Click the Add button. The new service is added and will display on the screen. Add Button: Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software...
  • Page 37: Packet Filters

    Click the Add button. The defined packet filter rule is added and will display at the Add Button: bottom of the screen. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software Allows/accepts all packets that match this rule.
  • Page 38: Packet Filters > Dnat Configuration

    Example: Click the Add button to save this configuration. Add – Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software screen, set up the following parameters: Enter the IP address and subnet address of the device.
  • Page 39 The device will save all the settings and reboot the PC. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software screen, define the DNAT rule.
  • Page 40: Packet Filters > Advanced

    Click the Submit button to save these settings. completed and submitted all the screens on which you have made changes. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software You must click Save and Restart once you have...
  • Page 41: Gre Tunnels

    Click the Add button. The defined GRE tunnel configuration is added and will display at Add Button: the bottom of the screen. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software...
  • Page 42: Gre Tunnels > Gre Routes Configuration

    Click the Add button. The defined GRE route configuration is added and will display at Add Button: the bottom of the screen. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software...
  • Page 43: Dhcp Server

    Once the range displays, you can delete if necessary. See Appendix A – A Table of Commonly Supported Subnets. Note: Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software You must click Save and...
  • Page 44: Dhcp Server > Fixed Addresses

    Click the Refresh button to display the DDNS Status after a forced update. DDNS Status: Modem Click the Reset button to reset the wireless modem. Reset Modem: Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software...
  • Page 45: Tools > Service Status

    A Firmware Upgrade will take at least 3 minutes while the firmware is downloaded. Do not cycle power during this time. • DO NOT perform firmware upgrade remotely via the Cellular wireless connection. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software...
  • Page 46: Tools > Load Configuration

    Tools > Save Configuration Click this option to save the configuration. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software Click the Browse button to open the file that allows you to locate the...
  • Page 47: Statistics & Logs

    This is an example of the Ethernet Statistics & Logs screen. It shows Ethernet statistics. Statistics & Logs > Serial This is an example of the Serial Statistics & Logs screen. It shows serial statistics. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software...
  • Page 48: Statistics & Logs > Ppp

    Chapter 3 – Using the Web Management Software Statistics & Logs > PPP This is an example of the PPP Statistics & Logs screen. It shows PPP statistics when PPP is enabled. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F)
  • Page 49: Statistics & Logs > Ppp Trace

    This is an example of the System Information Statistics & Logs screen. It shows the information of the module: processor details, uptime memory, utilization, version, date, binary details. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software...
  • Page 50: Statistics & Logs > Dhcp Stat

    This screen displays the modem commands set on the PPP > Modem Commands screen and also displays the results of the commands. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Chapter 3 – Using the Web Management Software...
  • Page 51: Appendix A - A Reference Table Of Commonly Supported Subnets

    N.N.N.136 N.N.N.144 N.N.N.152 N.N.N.160 N.N.N.168 N.N.N.176 N.N.N.184 N.N.N.192 N.N.N.200 Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Appendix – A Reference Table of Commonly Supported Subnets Hosts Available Broadcast Address N.N.N.1-126 N.N.N.127 N.N.N.129-254 N.N.N.255 Hosts Available Broadcast Address N.N.N.1-62...
  • Page 52 N.N.N.212 N.N.N.216 N.N.N.220 N.N.N.224 N.N.N.228 N.N.N.232 N.N.N.236 N.N.N.240 N.N.N.244 N.N.N.248 N.N.N.252 Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Appendix – A Reference Table of Commonly Supported Subnets N.N.N.209-214 N.N.N.215 N.N.N.217-222 N.N.N.223 N.N.N.225-230 N.N.N.231 N.N.N.233-238 N.N.N.239 N.N.N.241-246 N.N.N.247 N.N.N.249-254...
  • Page 53: Appendix B - Wireless Antenna

    CDMA Radio Characteristics Frequency RX Frequency TX Impedance VSWR Typical Radiated Gain Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) E-GSM 900 GSM 1800 925 to 960 MHz 1805 to 1880 MHz 880 to 915 MHz 1710 to 1785 MHz 50 ohms <2...
  • Page 54: Fused Dc Power Cable Dimensions

    Appendix B – Wireless Antenna Fused DC Power Cable Dimensions How to Change the Fuse The Fused DC power cable is provided when a single unit is purchased. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F)
  • Page 55: Appendix C - Firmware Upgrade Using External Tftp Client

    Follow the steps below to install new firmware from the Multi-Tech Systems, Inc. Web site: Obtaining the Latest Firmware Version To obtain the latest version of the firmware, contact you Multi-Tech Sales Representative or contact Multi-Tech directly by phone or email:...
  • Page 56: Appendix D - Multi-Tech Systems, Inc. Warranty And Repair Policies

    Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period of two, five, or ten years (depending on model) from date of purchase, or if proof of purchase is not provided, two, five, or ten years (depending on model) from date of shipment.
  • Page 57: Replacement Parts

    Repair Procedures for International Distributors International distributors should contact their MTS International sales representative for information about the repair of Multi-Tech product(s). Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our International Technical Support department at +(763)717-5863.
  • Page 58: Appendix E - Waste Electrical And Electronic Equipment

    Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase. The WEEE Directive covers all Multi-Tech products imported into the EU as of August 13, 2005. EU-based manufacturers, distributors, retailers and importers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.
  • Page 59: Index

    Ethernet cable ... 9 Ethernet LEDs ... 11 Ethernet ports caution ... 7 Exiting Modem Mode ... 14 Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Index Fax Specifications ... 8 Firmware upgrade ... 55 Firmware Upgrade ... 45 Front panels ...
  • Page 60 Save configuration in Tools ... 46 Screen parts ... 21 Server Port ... 23 Service Configuration ... 36 Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) Service Status in Tools ... 45 Ship Kit Contents ... 6 Shutdown caution ... 17 SNTP configuration ...

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