® MultiModem CDMA USB Wireless Modem MTCBA-C-U User Guide...
Page 2
Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc., to notify any person or organization of such revisions or changes. Check Multi-Tech’s Web site or product CD for current versions of our product documentation.
Chapter 5 – Reference Information...46 Wireless Modem Reference Information ...46 General ...46 Appendix A – Warranty and Repairs ...47 Appendix B - Waste Electrical and Electronic Equipment (WEEE) Statement ...49 Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Contents Table of Contents...
A Note About Documentation: Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc., to notify any person or organization of such revisions or changes.
Verification of the protection of vehicle electronics should be part of the installation. • The use of an alert device to operate a vehicle’s lights or horn on public roads is not permitted. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 1 – Product Description and Specifications...
Wireless MultiModem. • In the unlikely event of a fault in the Wireless MultiModem, contact Multi-Tech Tech Support. Your Responsibility This Wireless MultiModem is your responsibility. Please treat it with care respecting all local regulations. It is not a toy.
Input supply current in comm. mode at average Tx power Input supply current in idle mode Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 1 – Product Description and Specifications 4.3" L x 2.4" W x 0.94" H; 4.2 oz.
AT commands for the CDMA wireless modem are published in a separate CDMA AT Commands Reference Guide included on the MultiModem CD and posted on the Multi-Tech web site. IP commands for CDMA modems are also published in a separate CDMA AT Commands Reference Guide included on the MultiModem CD and posted on the Multi-Tech web site.
Activate Your Wireless Account Pre-Configured Multi-Tech Products Each Multi-Tech wireless product has been pre-configured to operate on a wireless network. Activate Your Wireless Account Please see the wireless account Activation Notices located on the MultiModem CD. Choose the one for your wireless network provider and follow the directions to activate your account.
Typically, the unit is mounted against a flat surface into which holes can be drilled. The mounting holes (center-to-center) must be separated by 125mm or 4 -15/16 inches. Drill the mounting holes at the desired mounting location. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 2 – Activation and Installation...
Page 11
Slide the mounting bridles into the corresponding slots on the backside of the modem chassis. Attach the modem with two screws to the mounting surface at the desired location on the equipment. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 2 – Activation and Installation...
PC port with the USB Driver, and finally • Part C installs the modem driver. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 2 – Activation and Installation Three install wizards guide you through the software Installation in...
Then, click on I don’t have the disc. Show me other options. Windows may prompt you to search online, but this is not necessary. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 2 – Activation and Installation...
Page 14
Vista64 folder. Click OK, then Click Next. Windows can’t verify the publisher of this driver software screen appears. Select Install this driver software anyway. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 2 – Activation and Installation...
Page 15
When the software for this device has been successfully installed screen appears with Windows has finished installing the driver software for this device: CDMA Device. Click Close. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 2 – Activation and Installation...
Page 16
The MultiModem CD is still in the CD ROM drive. Click Next. Searching disc for software screen appears. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 2 – Activation and Installation...
Page 17
Windows can’t verify the publisher of this driver software screen appears. Select Install this driver software anyway. Installing driver software progress screen appears. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 2 – Activation and Installation...
Page 18
The Found New Hardware – MultiTech CDMA Model screen appears. If you have the disc that came with your device, insert it now. The MultiModem CD is still in the CD ROM drive. Click Next. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 2 – Activation and Installation...
Page 19
Installing driver software progress screen appears. The software for this device has been successfully installed screen appears. Windows has finished installing the driver software for this device: Multi-Tech Systems USB Wireless Modem. Click Close. The installation of drivers is now complete.
The Found New Hardware Wizard screen now displays the CDMA Device. This is the first of three New Hardware Wizards that will appear. Click on Install from a list or specific location (Advanced), and then click Next.. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 2 – Activation and Installation...
Page 21
XP64 folder. Click Next. A Windows Logo Testing screen appears. Click Continue Anyway. Please wait while the wizard installs the software. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 2 – Activation and Installation...
Page 22
Installation of the USB driver is now complete. The second Found New Hardware wizard will start automatically to associate the PC port with the USB driver. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 2 – Activation and Installation...
Page 23
This is the beginning of the Found New Hardware sequence for the port. Click Install from a list or specific location (Advanced). Click Next. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 2 – Activation and Installation...
Page 24
A second Windows Logo Testing screen may appear depending on operating system settings. This screen pertains to the USB – Serial Port. Click Continue Anyway. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 2 – Activation and Installation...
Page 25
The association between the serial port and the USB driver has been made. Click Finish. The third Found New Hardware wizard will start automatically to install the modem inf file. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide...
Page 26
Click on Install from a list or specific location (Advanced). Then click Next. The Please choose your search and installation options screen appears. Select Include this location in the search is selected. Click the Browse button. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 2 – Activation and Installation...
Page 27
The Completing the Found New Hardware Wizard screen appears. Click Finish. With the modem .inf file successfully installed, the entire software installation procedure for the MutiModem is complete. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 2 – Activation and Installation...
The Install Hardware Device Drivers screen appears referring to the TUSB3410 Serial Port device. Click on Search for a suitable driver for my device (recommended) Click Next. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 2 – Activation and Installation...
Page 29
Browse to the Drivers folder on your MultiModem CD, then select the Windows_Drivers directory and then Windows_2000 directory. Click OK and then click Next. At the Driver Files Search Results screen, Click Next. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 2 – Activation and Installation...
Page 30
Installation of the USB driver is now complete. The second Found New Hardware wizard will start automatically to associate the PC port with the USB driver. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 2 – Activation and Installation...
Page 31
This is the beginning of the “Found New Hardware” sequence for the port. Click on Search for a suitable driver for my device (recommended). Click Next. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 2 – Activation and Installation...
Page 32
Browse to the Drivers directory on your MultiModem CD, then select the Windows_Drivers directory and then Windows_2000 directory. Click OK and then click Next. At the Driver Files Search Results screen, click Next. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 2 – Activation and Installation...
Page 33
USB driver has been made. Click Finish. The third Found New Hardware Wizard will start automatically to install the modem INF file. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 2 – Activation and Installation...
Page 34
After a brief delay, the Welcome to the Found New Hardware Wizard screen appears. Click Next. The Install Hardware Device Drivers screen appears, referring to the Multi-Tech CDMA Modem. Click on Search for a suitable driver for my device (recommended).
Page 35
The Completing the Found New Hardware Wizard screen appears. Click Finish. With the modem .inf file successfully installed, the entire software installation procedure for the MultiModem is complete. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 2 – Activation and Installation...
Help if you cannot find it. A Note About AT Commands CDMA commands is included on the MultiModem CD and on the Multi-Tech Web site. The following two commands let you query signal strength and roaming status. Verifying Signal Strength Using HyperTerminal, type AT+CSQ The modem responds with the received signal strength (rssi) and bit error rate (ber).
Disconnect: Type: +++ Wait about two seconds to see an OK response. Then type: ATH Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide (Operation not allowed) Notes: • The phone number you are calling is entered between the displayed brackets.
For n, substitute one of the following: The modem will respond OK. Note: The x represents an index location. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem "UREAD" Show all unread messages. "READ" Show all read messages.
Receive Example 2: Receive a SMS message and route directly to TE: at+cnmi=2,2,0,0,0 (set modem to receive SMS and route directly to TE) +CMT:"7632273726","06/03/17,13 :38 :22",129,0,3,0,5 (indication that message was received) TEST2 at+cnma (acknowledge that message was received) Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide...
Multi-Tech Systems, Inc. will not be responsible for any charges on your cellular bill. If you have any questions about billing, service plans, service charges, etc., please contact your provider for more information.
Page 41
PC, you will be required to select the proper modem to use. If asked, please select the Multi-Tech wireless modem that has been installed. On the Connection Name screen in the ISP Name box, type in a name for your new connection. You can give it any name that you would like.
Chapter 3 – Using Your Wireless Modem Mobile PhoneTools For initial configuration of your wireless device, Multi-Tech offers a Windows® based mobile PhoneTools Mobile PhoneTools is a communication software program included on your MultiModem CD. You can install this program onto your PC and use it for making Internet connections, voice calls, SMS messaging, and email.
Is another program interfering with the communication program? Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 4 – Troubleshooting and Frequently Asked Questions Action In communications program, verify that modem parameters have been set to the values shown here:...
We have a “Y” cable that splits out to a RJ9 connector that can be used to plug into the receiver of a handset. • Verizon modems currently do not support voice. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 4 – Troubleshooting and Frequently Asked Questions...
Page 45
Bug in the modem. These commands will not store. What is the max supported serial baud rate? • 230,400 bps is the max. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 4 – Troubleshooting and Frequently Asked Questions...
ETSI Secretariat F-06921 Sophia Antipolis Cedex, France e-mail: secretariat@etsi.fr Service: The AT commands manual is available on the MultiModem CD and the Multi-Tech web site. Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide Chapter 5 – Reference Information...
Multi-Tech Warranty Statemen Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period of two, five, or ten years (depending on model) from date of purchase, or if proof of purchase is not provided, two, five, or ten years (depending on model) from date of shipment.
Page 48
Your original point-of-purchase Reseller may offer the quickest and most economical repair option for your Multi-Tech product. You may also contact any Multi-Tech sales office for information about the nearest distributor or other repair service for your Multi-Tech product. The Multi-Tech sales office directory is available at www.multitech.com/PARTNERS/Channels/offices/...
Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase. The WEEE Directive covers all Multi-Tech products imported into the EU as of August 13, 2005. EU-based manufacturers, distributors, retailers and importers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.
Need help?
Do you have a question about the MTCBA-C-U-N1 and is the answer not in the manual?
Questions and answers