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Multitech MultiModem Cell MTCBA-E1 User Manual

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Summary of Contents for Multitech MultiModem Cell MTCBA-E1

  • Page 1 ® Wireless Modem User Guide...
  • Page 2 Copyright and Technical Support MultiModem® Cell User Guide Wireless Modem MTCBA-E1, MTCBA-E1-U, MTCBA-C1, MTCBA-C1-U, MTCBA-G2, MTCBA-G2-U S000489D, Revision D Copyright This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved.

  • Page 3: Table Of Contents

    Contents Chapter 1 – Product Description and Specifications ................... 5 Product Description ................................ 5 Related Documentation ..............................5 MultiModem MTCBA-E1 (EDGE) ............................5 MultiModem MTCBA-C1 (CDMA) ............................ 6 MultiModem MTCBA-G2 (GPRS)............................6 Safety ....................................6 General Safety .................................. 6 RF Interference Issues ..............................6 Interference with Pacemakers and Other Medical Devices .....................
  • Page 4 Contents EMC Requirements for Industry Canada ........................30 Waste Electrical and Electronic Equipment Statement ....................30 WEEE Directive ................................30 Instructions for Disposal of WEEE by Users in the European Union ................30 REACH Statement ................................31 Restriction of the Use of Hazardous Substances (RoHS) ....................31 Information on HS/TS Substances According to Chinese Standards................

  • Page 5: Chapter 1 - Product Description And Specifications

    GSM/GPRS network making it ideal for highly data-intensive multimedia applications. AT Commands: The MultiModem MTCBA-E1 wireless modem is configured using the EDGE AT Commands. These commands are documented in the Reference Guide for the MultiModem Wireless EDGE Modems, document number S000474x.

  • Page 6: Multimodem Mtcba-C1 (Cdma)

    Chapter 1 – Product Description and Specifications MultiModem MTCBA-C1 (CDMA) The MultiModem CDMA wireless modem offers standards-based multi-band CDMA200 1xRTT performance. The ready-to- deploy, standalone modem allows developers to add wireless communication to products with a miniumum of development time and expense. The MultiModem CDMA wireless modem is base on industry-standard open interfaces and can be desktop or panel mounted.

  • Page 7: Interference With Pacemakers And Other Medical Devices

    Chapter 1 – Product Description and Specifications Interference with Pacemakers and Other Medical Devices Potential interference Radiofrequency energy (RF) from cellular devices can interact with some electronic devices. This is electromagnetic interference (EMI). The FDA helped develop a detailed test method to measure EMI of implanted cardiac pacemakers and defibrillators from cellular devices.

  • Page 8: Handling Precautions

    Chapter 1 – Product Description and Specifications If the MultiModem is not working properly, contact Multi-Tech Technical Support. Handling Precautions Handle all electronic devices with certain precautions to avoid damage due to the static charge accumulation. Although input protection circuitry has been incorporated into the devices to minimize the effect of this static build up, proper precautions should be taken to avoid exposure to electrostatic discharge during handling and mounting.

  • Page 9: Front Panel

    The SIM door on the right side of the modem provides access to the SIM card holder for those configurations. MTCBA-E1/-U, MTCBA-G2/-U MTCBA-C1/-U LEDs LED Indicators Transmit Data: Lit when modem is transmitting data.

  • Page 10: Package Contents

    Note: You must supply mounting screws, AC or DC power supply, 1 RS232 or USB cable 1 power supply with serial versions and an antenna. Note: You must supply mounting screws. Specifications MTCBA-E1/-U MTCBA-C1/-U MTCBA-G2/-U Features GPRS; Class 10 Performance...
  • Page 11 Chapter 1 – Product Description and Specifications MTCBA-E1/-U MTCBA-C1/-U MTCBA-G2/-U Features AS/NZS 60950-1 Network: PTCRB, GCF Multi-Tech Systems, Inc recommends that the customer incorporate a 10% buffer into their power source when determining product load. UL Listed @ 40° C, limited by power supply. UL Certification does not apply or extend to an ambient above 40°...

  • Page 12: 9-Pin Fem-D Sub Serial Connector

    Chapter 1 – Product Description and Specifications 9-Pin Fem-D Sub Serial Connector The following table explains the pin functions. DE9 Pin Assignment Female Connector RS232 Signals RS422 Full Signal Pins Duplex Signals Direction Pin 1 Data Carrier Detected (DCD) RxD- Pin 2 RxD+ Pin 3...

  • Page 13: Chapter 2 - Activation And Installation

    Activate Your Wireless Account Please refer to the wireless account Activation Notices included with your unit. Choose the one for your wireless network provider and follow the directions to activate your account. Phone Numbers for the Wireless Modem Every wireless modem has a unique phone number. The phone number may simply be given to you by your wireless service provider or it may be on the SIM card or both.

  • Page 14: Connect The Antenna, Serial Or Usb Cable, Power, Optional Power Or Voice Cable

    Chapter 2 – Activation and Installation Connect the Antenna, Serial or USB Cable, Power, Optional Power or Voice Cable Connect a suitable antenna to the ANT connector on the right side of the unit (see antenna specifications in Chapter If you are connecting to a serial interface, connect a serial cable to the RS232 connector on the back of the unit and connect the other end of the serial cable to the serial port on your PC.
  • Page 15 Chapter 2 – Activation and Installation For Optional Direct DC Power ● Screw-on the DC power cable to the power connector on the modem. Then attach the two wires at the other end of the DC power cable to a DC fuse/terminal block. ●...

  • Page 16: Optional Mounting

    Chapter 2 – Activation and Installation Optional Mounting The Cell can be panel mounted with screws spaced according to the measurement shown. Flat Surface Mounting The Cell can be panel mounted with screws spaced according to the measurements showing. Note: Use either #4 or #6 pan head screws for all four mount locations.

  • Page 17: Usb Cdc-Acm Virtual Com Port Installation

    Chapter 2 – Activation and Installation USB CDC-ACM Virtual COM Port Installation Windows XP (SP3 or greater), VISTA, 2003 Server, Windows 7 (32-bit or 64-bit), Linux (Kernel 2.6.xx using CDC- ACM module) are supported. For Linux, a 2.6.28 kernel or greater is required. The standard CDC-ACM driver will work. Note: Some versions of Windows have an issue with their CDC-ACM driver (Usbser.sys).

  • Page 18: Install The Modem Driver

    Chapter 2 – Activation and Installation There will be a transitory screen, then the process will complete. Click on the Finish button. Next, continue with installing the modem driver. Install the Modem Driver From the Windows Start button, select Control Panel. The Control Panel opens.
  • Page 19 Chapter 2 – Activation and Installation When the Phone and Modem Options window appears, click Add. On the Install New Modem window, click Don’t detect my modem, I will select it from a list. Then click Next. On the Install New Modem screen, click the Have Disk button to browse for the driver file that you downloaded from the Multi-Tech website.
  • Page 20 Chapter 2 – Activation and Installation Click Next. Browse to the location where you downloaded the driver. Select the MTSMCIP_MTCMRIP.INF file. Then click OK. In the Models window, scroll down the list of Models and select the model that is applicable to your modem. Multi-Tech Systems, Inc.
  • Page 21 Chapter 2 – Activation and Installation Once you have selected your model, click Next. Multi-Tech Systems, Inc. MultiModem Cell User Guide...
  • Page 22 Chapter 2 – Activation and Installation Choose the com port to which the MultiModem is connected. If you know exactly which port your modem is on, click on that port; otherwise, go to Device Manager > Ports (COM & LPT) to verify which port the MultiModem Cell MTCBA-X-U is installed on. Click Next. To finish the install, click Finish.
  • Page 23 Chapter 2 – Activation and Installation Verifying That Your Modem Has Been Installed Successfully After you have successfully installed the MultiModem driver as stated above, you should be brought back to the Phone and Modems Options screen. Make sure that the modem is now listed under the columns Modem and Attached To (the correct com port).

  • Page 24: Chapter 3 - Using Your Wireless Modem

    Phone Numbers for the Wireless Modem ● Every wireless modem has a unique phone number. ● The phone number may simply be given to you by your wireless service provider or it may be on the SIM card or both. Wireless provider implementations may vary. Examples of Useful AT Commands A Note About HyperTerminal In order to verify signal strength and roaming status, you must use a terminal application such as HyperTerminal.

  • Page 25: Checking The Modem's Identity

    Chapter 3 – Using Your Wireless Modem Checking the Modem’s Identity Use the ATI command This command uses the capital letter I after AT) Type ATI0 (Note: The command ends in a zero) The manufacturing data displays. For example: Wavecom Modem Multiband G850 1900 Type ATI3 The software version displays.
  • Page 26 Chapter 3 – Using Your Wireless Modem ● AT&T; PROXY, or INTERNET, or PUBLIC ● T-Mobile: INTERNET2. VOICESTREAM.COM, or INTERNET3.VOICESTREAM.COM, or WAP.VOICESTREAM.COM ● Rogers AT&T of Canada: INTERNET.COM Setting up an Access Point Name (APN) From the Start button select Control Panel. In Control Panel, double-click Phone and Modem Options.

  • Page 27: Create Your Dial-Up Connection In Windows Vista And Xp

    Chapter 3 – Using Your Wireless Modem Create Your Dial-Up Connection in Windows Vista and XP Click on Start and then click on Control Panel. In the Control Panel, double-click on Network Connections. On the Network Connections screen on the left-hand side under Network Tasks, click on Create a new connection.

  • Page 28: Generic Dial-Up Method - Non-Windows

    Chapter 3 – Using Your Wireless Modem Disconnecting To disconnect the connection, right click on the connection icon in your system tray at the bottom right-hand corner of your screen. Scroll up and click on Disconnect. You should now be disconnected from the Internet. Generic Dial-Up Method - Non-Windows If CDMA, dial onto the network using AT#777 If GPRS/EDGE:...

  • Page 29: Appendix A - Regulatory Compliance

    FCC Part 15 Class B Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 30: Emc Requirements For Industry Canada

    Appendix A – Regulatory Compliance EMC Requirements for Industry Canada This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Reglement Canadien sur le matériel brouilleur.

  • Page 31: Reach Statement

    Appendix A – Regulatory Compliance REACH Statement Registration of Substances: After careful review of the legislation and specifically the definition of an “article” as defined in EC Regulation 1907/2006, Title II, Chapter 1, Article 7.1(a)(b), it is our current view Multi-Tech Systems, Inc. products would be considered as “articles”.
  • Page 32 Appendix A – Regulatory Compliance Multi-Tech Systems, Inc. MultiModem Cell User Guide...

  • Page 33: Information On Hs/Ts Substances According To Chinese Standards

    Appendix A – Regulatory Compliance Information on HS/TS Substances According to Chinese Standards In accordance with China’s Administrative Measures on the Control of Pollution Caused by Electronic Information Products (EIP) # 39, also known as China RoHS, the following information is provided regarding the names and concentration levels of Toxic Substances (TS) or Hazardous Substances (HS) which may be contained in Multi-Tech Systems Inc.

  • Page 34: Information On Hs/Ts Substances According To Chinese Standards (In Chinese)

    Appendix A – Regulatory Compliance Information on HS/TS Substances According to Chinese Standards (in Chinese) 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准－中华人民共和国《电子信息产品污染控制管理办法》（第 39 号），也称作中国 RoHS，下表列出了 Multi-Tech Systems, Inc. 产品中可能含有的有毒物质 (TS) 或有害物质 (HS) 的名称及含量水平方面的信息。 有害/有毒物质/元素 成分名称 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (CR6+) (PB) (Hg)

  • Page 35: Appendix B - Cellular Information

    Antenna System for Cellular Devices The cellular/wireless performance is completely dependent on the implementation and antenna design. The integration of the antenna system into the product is a critical part of the design process; therefore, it is essential to consider it early so the performance is not compromised. If changes are made to the certified antenna system of the MultiModem, then recertification will be required by specific network carriers such as Sprint.

  • Page 36: Gsm Antenna Requirements/Specifications

    Appendix B – Cellular Information GSM Antenna Requirements/Specifications Frequency Range 824 – 960 MHz / 1710 – 1990 MHz Impedance 50 Ohms VSWR VSWR shall not exceed 2.0:1 at any point across the bands of operation Typical Radiated Gain 3 dBi on azimuth plane Radiation Omni-directional Polarization...

  • Page 37: Appendix C - Dc Power Cable

    DC Power Cable Dimensions Multi-Tech Systems, Inc. MultiModem Cell User Guide...

This manual is also suitable for:

Multimodem cell mtcba-c1Multimodem cell mtcba-e1-uMultimodem cell tcba-c1-uMultimodem cell mtcba-g2Multimodem cell mtcba-g2-u

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