Place The Originals Again." Is Displayed After Starting To Copy With The Copy Board - Canon imageRUNNER ADVANCE C3330 Series Troubleshooting Manual

Copier Color | iR-ADV C3330/C3325/C3320 Series |
"Place the originals again." is displayed after starting to copy with
the copy board.
[Symptom]
"Place the originals again." may be displayed repeatedly after putting the original on the copy board to copy without using ADF.
[Cause]
The sensor flag [b] of the Document set sensor moves to the position of sensor ON when ADF is opened vertically.
If the main body is turned ON in a state of opening ADF vertically during returning from sleep (starting up reader/ADF) or in a
state of keeping ADF open vertically, the Document set sensor turned on and it recognizes that an original is in the ADF ("Finishing"
inverts in yellow)[C].
Even the ADF is closed, the control information of booting reader/ADF is still left and the state does not shift to "No original".
Consequently the above mentioned symptom occurs because the device tries to feed the original from the ADF to copy while the
original is placed on the copy board.
The symptom will occur again and again when you try to copy as long as the control information of booting reader/ADF is left.
[Reference] Please open the ADF vertically after displaying [COPY] on the UI. The occurrence of the symptom can be avoided.
[Service work]
Choose the Step A) or B) according to the availability of turning OFF the main power.
A) When the main power cannot be turned OFF, execute the following step.
A-1) Close the ADF and place a paper on the ADF original tray and then take off the paper after the LED (green color) lights [a]
to confirm that the UI screen state changes to "No original" ("Finishing" does not invert in yellow)[b].
[Reference] The copying of the original is possible by moving the original from the copy board to the ADF original tray.
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