Poor Stacking/Wrinkles/Tear Of Paper Due To Inappropriate Position Of The Aligning Plate Of The Processing Tray Unit (Inner Finisher-G1/H1) - Canon imageRUNNER ADVANCE C3330 Series Troubleshooting Manual

Copier Color | iR-ADV C3330/C3325/C3320 Series |
Copier Color | iR-ADV C5560/C5550/C5540/C5535 Series |
Poor stacking/wrinkles/tear of paper due to inappropriate position
of the aligning plate of the processing tray unit (Inner Finisher-G1/
H1)
[Symptom]
When taking copy with single sheet output using inner finisher, this may lead to a poor stacking [A] or wrinkles/tear [B] at the
center of the trailing edge of paper due to unfinished delivery of paper to the tray.
The arrow [a] indicates the direction of feeding.
[Cause]
A poor adjustment of the aligning plate of the processing tray unit encumbers a proper delivery of paper and this ends in the
aforementioned symptom.
[Service work]
When the above mentioned symptom has occurred, adjust the width of the aligning plate following the procedure below.
1) Select the paper to be set in the processing tray unit from Service Mode.
In case of A4 size : Service mode > SORTER > ADJUST > INF-ALG1
In case of LTR size : Service mode > SORTER > ADJUST > INF-ALG2
[Note] The paper size used for the width adjustment of the alignment plate is A4 size or LTR size.
2) Enter -50 in the section for entering the adjusted value [a] of the target paper and press OK [b] (the image below is the case
of A4)
[Note] This operation stops the alignment plate at the alignment position +5.0mm.
3) Set one sheet of paper [1] in the processing tray unit, fit it to the edge [b] of the rear alignment plate [2], and then measure the
gap [a] between the edge of the front alignment plate [3] and the paper with a scale.
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