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Troubleshooting - Motorola hmvc3020 Quick Start Manual

Wired camera
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Tabletop Mount Your Wired Camera
The camera can be placed on any horizontal surface.
1
Locate the camera on a horizontal surface.
2
Plug the interface cable into the camera, and then to the Wireless System Controller.
3
Make adjustments to the camera viewing angle by tilting and panning the camera head with your hand.

Troubleshooting

Problem
Camera will not reg
ister
with the Wireless
System Controller
No camera picture
Poor picture quality
Motion ev
ents are not
triggered
Audio problems
Solution
Ensure that the camera is powered
Ensure that the Wireless System Controller is powered and online
Ensure that the Wireless System Controller is powered and online
Ensure that you have the proper camera selected
Make sure the proper camera quality settings are configured when vie
(See the Motorola homesight™ User Guide for further infor
Make sure your camera viewing area has proper lighting.
Ensure that the camera is not positioned behind glass. The motion sensor i
triggered by changes in heat. Any material, such as glass, that
keeps the camera from detecting heat changes (move
Ensure that the camera head is positioned properly.
If the computer has a sound card, make sure the speake
volume is turned up when playing back the video clip.
Make sure the sound is within the microphone range (6–10 feet).
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