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Connection Status LED Indicator
Once connected to the network, the Connection Status LED indicator will display the progress in connecting
to the Network Video Management software.
The following table describes what the LED indicator shows:
Connection State
Connection Status
LED Indicator
Obtaining
One short flash
IP Address
every second
Discoverable
Two short flashes
every second
Upgrading
Two short flashes
Firmware
and one long flash
every second
Connected
On
Troubleshooting Network Connections and LED Behavior
LED Behavior
Green LED is off and amber is on
l
Both LEDs are off
l
Both LEDs are blinking several
l
times at the same time, then pause
and repeat the blinking
A different LED blinking pattern
l
than those described above
Connection Status LED Indicator
Description
Attempting to obtain an IP address.
Obtained an IP address but not connected to the
Network Video Management software.
Updating the firmware.
Connected to the Network Video Management software or an
ACC™ Server. The default connected setting can be changed
to Off using the camera's web user interface. For more
information see the Avigilon High Definition H4 and H5 IP
Camera Web Interface User Guide.
Suggested Solution
Ensure that the camera is getting enough power and is using a
good network cable.
Perform a factory reset of the camera using the physical
firmware revert button. Resetting through the camera's web
interface will not produce the desired result.
13
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