Alto-Shaam Converge Deluxe Control Service Manual
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Alto-Shaam Converge Deluxe Control Service Manual

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MN-47241-EN
REV.01
05/22
EN
alto-shaam.com
Structured Air Technology™
For the most current manual, visit alto-shaam.com
Die neueste Fassung des Handbuchs finden Sie auf alto-shaam.com
Pour la dernière version du manuel, visiter alto-shaam.com
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Service Manual
Converge
Deluxe Control
®
CMC-H2H
CMC-H3H

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Summary of Contents for Alto-Shaam Converge Deluxe Control

  • Page 1 CMC-H2H CMC-H3H Structured Air Technology™ MN-47241-EN For the most current manual, visit alto-shaam.com Die neueste Fassung des Handbuchs finden Sie auf alto-shaam.com REV.01 Pour la dernière version du manuel, visiter alto-shaam.com 05/22 Para obtener el manual más actual, visite alto-shaam.com Ga voor de meest recente handleiding naar alto-shaam.com...

  • Page 2: Manufacturer's Information

    © Copyright 6/22 by Alto-Shaam, Inc. All rights reserved. This manual or any portion thereof may not be reproduced or used in any manner whatsoever without the express written permission of Alto-Shaam, Inc. Trademarks All trademarks referenced in this documentation are the property of their respective owners.

  • Page 3: Foreword

    Call 800-558-8744 to reach our 24-hour emergency service call center for immediate access to local authorized service agencies outside standard business hours. The emergency service access is provided exclusively for Alto-Shaam equipment and is available throughout the United States through Alto-Shaam’s toll free number.
  • Page 4 OREWORD This page is intentionally left blank. Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...

  • Page 5: Table Of Contents

    Manufacturer’s Information ......2 Foreword Alto-Shaam 24/7 Emergency Repair Service ....3 Table of Contents Safety The Meaning of Signal Words .
  • Page 6 ABLE OF ONTENTS Wye Filter (CE Only) ........34 Line Filter (CE Only) .
  • Page 7 ABLE OF ONTENTS Browning Valve Diagram........65 Water Valve and Hand Shower Diagram .
  • Page 8 ABLE OF ONTENTS This page is intentionally left blank. Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...

  • Page 9: Safety

    AFETY The Meaning of Signal Words This manual contains signal words where needed. These signal words must be obeyed to reduce the risk of death, personal injury, or equipment damage. The meaning of these signal words is explained below. DANGER Danger indicates a hazardous situation which, if not avoided, will result in serious injury or death.

  • Page 10: Safety Precautions

    AFETY Safety Precautions Before you begin Read and understand all instructions in this manual. Electrical precautions Obey these electrical precautions when using the appliance: ▪ Connect the appliance to a properly grounded outlet. Do not use the appliance if it is not properly grounded. Consult an electrician if there is any doubt that the outlet used is properly grounded.
  • Page 11 Alto-Shaam of all liability. Original manufacturer’s replacement parts may be substituted; however, these parts must be of equal quality and specifications as those provided by Alto-Shaam.
  • Page 12 AFETY Personal Protective Wear the following Personal Protective Equipment (PPE) while cleaning the Equipment (PPE) appliance: ▪ Protective gloves ▪ Protective clothing ▪ Eye protection ▪ Face protection Service Technician Only trained personnel are permitted to service or repair the appliance. Service technicians must be knowledgeable in current codes and standards as stated by the Training appropriate agencies, such as:...

  • Page 13: Operation

    PERATION How to Turn On and Turn Off the Oven Before you begin The oven must be connected to electric power. Turning on the oven To turn on the oven, do the following. Step Action the main disconnect switch to the ON position. Touch the ON/OFF button ...

  • Page 14: How To Lock And Unlock The Screen

    PERATION How to Lock and Unlock the Screen Before you begin The oven is turned on. Background The screen can be locked to prevent changes being made during the cooking process. Procedure To lock and unlock the screen, do the following. Step Action Touch...

  • Page 15: How To Cool Down The Oven

    PERATION How to Cool Down the Oven Procedure To cool down the oven, do the following. Step Action Touch the manual cook icon CT-TS-013970 Touch the cooldown icon . The cooldown all chambers screen displays. Touch “Cooldown” Open the door. ...

  • Page 16: How To View Oven Information

    PERATION How to View Oven Information Background This procedure is to be done through the touchscreen on the Deluxe control, not through the ChefLinc™ oven management system. The oven information screen shows the system info, serial number, network status, and connection settings. Procedure To view oven information, do the following.

  • Page 17: How To Calibrate The Temperature Probe

    PERATION How to Calibrate the Temperature Probe Before you begin Make sure: ▪ The oven is on, but not in cooking or holding mode. ▪ You have a thermometer. ▪ You have a container filled with ice and water. Procedure To calibrate the probe, do the following.
  • Page 18 PERATION Continued from previous page Scroll until “Probe Offsets” displays. Touch the Calibrate Probes setting. CT-TS-013906 Compare the probe temperature reading against 32°F (0°C). Touch the “+” or “–” symbols until the temperature displayed is 32°F (0°C) Touch the green check mark XX°...

  • Page 19: Components

    OMPONENTS Chamber Identification Components will be identified in accordance with the chamber numbering illustrated here. VMC-PHD-012950 Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪...

  • Page 20: Service Panels Identification

    OMPONENTS Service Panels Identification CT-PL-014147 Ref. Description Ref. Description Control panel Convection heating elements panel Right side panel Circuit breakers 4 and 5 panel Cleaning pump panel Top panel Left side panel Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2...

  • Page 21: Front Panel Component Identification

    OMPONENTS Front Panel Component Identification VMC-PHD-007533 Ref. Description Check fans indicator light ON/OFF button USB port Control panel display Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪...

  • Page 22: Control Panel Component Identification

    OMPONENTS Control Panel Component Identification VMC-PHD-007596 Ref. Description WIFI antenna Capacitive touch controller board (Not serviceable) Interface board Liquid Crystal Display (LCD) (Not serviceable) ON/OFF board USB port Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2...

  • Page 23: Interface Board

    OMPONENTS Interface Board INTERFACE BOARD INTERFACE BOARD SIDE A SIDE B TOP of TOP of OVEN OVEN BATT DO NOT USE WIFI VMC-TS-008222 Screen Product SW 6 SW 5 SW 4 SW 3 SW 2 SW 1 Ref. Description Orientation Vector H Landscape BATT...

  • Page 24: Rear Panel Components Identification

    OMPONENTS Rear Panel Components Identification CT-PHD-014151 Ref. Description Ref. Description Electric power cord connection Untreated water connection Y2 Condensate water Y5 Hose reel Main disconnect switch Chamber 1 reset switch Manual drain Chamber 2 reset switch Oven drain Chamber 3 reset switch Treated water connection Y1 Steam injection Co n ver g e ®...

  • Page 25: High Limit Switch

    OMPONENTS High Limit Switch Resettable Contacts open at 572°F (300°C) VMC-PHD-001987 Ref. Description Reset button Temperature bulb Fans ▪ Impedance protected ▪ 240V ▪ 581 Ohm VMC-PHD-002011 Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2...

  • Page 26: Water Solenoid - Steam

    OMPONENTS Water Solenoid — Steam ▪ Y1 Water Solenoid Water Solenoid — Clean/Rinse and Hand Shower ▪ Y2 Water ▪ Y5 Hand shower CT-PHD-014198 Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪...

  • Page 27: Top Panel Components-Cmc-H2H

    OMPONENTS Top Panel Components—CMC-H2H 208-240V, 1PH CT-PHD-014153 Ref. Description Ref. Description Disconnect switch Relay Terminal blocks Speaker Relays Terminal blocks DC Power supply Circuit breakers Terminal blocks Voltage monitor Relays Solid State Relay (SSR) Check fans switch Circuit breakers Control board Terminal block Terminal blocks Variable Frequency Drive (VFD)

  • Page 28: Top Panel Components-Cmc-H2H

    OMPONENTS Top Panel Components—CMC-H2H 208-240V, 3PH CT-PHD-014155 Ref. Description Ref. Description Disconnect switch Relay Terminal blocks Speaker Relays Terminal blocks DC Power supply Circuit breakers Terminal blocks Voltage monitor Relays Solid State Relay (SSR) Check fans switch Circuit breakers Control board Terminal block Terminal blocks Variable Frequency Drive (VFD)

  • Page 29: Top Panel Components-Cmc-H2H

    OMPONENTS Top Panel Components—CMC-H2H 380-415V, 3PH CT-PHD-014157 Ref. Description Ref. Description Disconnect switch Speaker Terminal blocks Terminal blocks Relays Circuit breakers DC Power supply Voltage monitor Terminal blocks Solid State Relay (SSR) Relays Circuit breakers Check fans switch Terminal block Control board Variable Frequency Drive (VFD) Terminal blocks...

  • Page 30: Top Panel Components-Cmc-H3H

    OMPONENTS Top Panel Components—CMC-H3H 208-240V, 3PH CT-PHD-014159 Ref. Description Ref. Description Disconnect switch Relay Terminal blocks Speaker Relays Terminal blocks DC Power supply Circuit breakers Terminal blocks Voltage monitor Relays Solid State Relay (SSR) Check fans switch Circuit breakers Control board Terminal block Terminal blocks Variable Frequency Drive (VFD)

  • Page 31: Top Panel Components-Cmc-H3H

    OMPONENTS Top Panel Components—CMC-H3H 380-415V, 3PH CT-PHD-014161 Ref. Description Ref. Description Disconnect switch Speaker Terminal blocks Terminal blocks Relays Circuit breakers DC Power supply Circuit breakers Terminal blocks Voltage monitor Relays Solid State Relay (SSR) Check fans switch Terminal block Control board Variable Frequency Drive (VFD) Terminal blocks...

  • Page 32: Top Panel Components-All

    OMPONENTS Top Panel Components—All Main Disconnect Switch VMC-PHD-001911 Check Fans Indicator Light Switch 1 of 2 Contacts close at or above 130F (54C) VMC-PHD-001903 Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪...

  • Page 33: Terminal Blocks, Relays

    OMPONENTS Terminal Blocks, Relays CMC-H2H CMC-H3H CT-PHD-014163 Ref. Description Ref. Description TB61 — Check fans circuit Steam valve relay (SV 2) TB 60 — Check fans circuit Steam valve relay (SV 3) Check fans alarm Cleaning pump relay Catalytic converter relay (CC) Water relay (H Steam valve relay (SV 1) Hand shower relay...

  • Page 34: Wye Filter (Ce Only)

    OMPONENTS Wye Filter (CE Only) VMC-PHD-010734 Line Filter (CE Only) VMC-PHD-010737 Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...

  • Page 35: 12Vdc Power Supply

    OMPONENTS 12VDC Power Supply Supplies DC voltage to the control board and the ON/OFF switch. Vo Adj VMC-PHD-001935 Ref. Description 12VDC terminals 12VDC adjustment 240VAC terminals Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2...

  • Page 36: Steam Element Relays

    OMPONENTS Steam Element Relays VMC-H2H VMC-H3H CT-PHD-014165 Ref. Description TB32 — DC – TB 34 — DC + Steam element relay (LWS 1) Steam element relay (LWS 2) Steam element relay (LWS 3) Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2...

  • Page 37: Terminal Blocks, Drive Relays

    OMPONENTS Terminal Blocks, Drive Relays VMC-H2H VMC-H3H CT-PHD-014169 Ref. Description TB 16 — L1 after circuit breaker TB 22 — L2/N after circuit CV (VFDs) drive relay TB 26 — L2/N CV drive relay TB GND — ground Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1...

  • Page 38: Speaker

    OMPONENTS Speaker 8 Ohms VMC-PHD-001995 Circuit breakers CB 5 - L1 CB 6 - L2/N CT-PHD-014184 Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪...

  • Page 39: Control Board

    OMPONENTS Control Board PT1000 ALL OFF PT100 ALL OFF ALL OFF D70 D69 D68 D67 CT-PHD-014167 Ref. Pin(s) Description Ref. Pin(s) Description – Green / Red LED 5V – N7, N9, N10 High Limits D15–D28 – Yellow LEDs – Function Outputs –...

  • Page 40: Solid State Relay - Duel (Ssr)

    OMPONENTS Solid State Relay — Duel (SSR) A– B– VMC-PHD-010722 Ref. Description A1 terminal, AC line voltage into the SSR A2 terminal, AC load voltage to the heating element A B1 terminal, AC line voltage into the SSR B2 terminal, AC load voltage to heating element B A+ terminal, DC control voltage from the control board to the SSR A- terminal, DC control voltage from the control board to the SSR B+ terminal, DC control voltage from the control board to the SSR...

  • Page 41: Solid State Relay - Single (Ssr)

    OMPONENTS Solid State Relay — Single (SSR) Heater element control. One SSR for each chamber. CT-PHD-014245 Ref. Description L1 terminal, AC line voltage into the SSR T1 terminal, AC load voltage to the heating element Call for heat indicator light A2 (-) terminal, DC control voltage from the control board to the SSR A2 (+) terminal, DC control voltage from the control board to the SSR Co n ver g e ®...

  • Page 42: Cmc-H2H Terminal Blocks & Circuit Breakers

    OMPONENTS CMC-H2H Terminal Blocks & Circuit Breakers CMC-H2H CMC-H2H CMC-H2H 208-240V 208-240V 380-415V 1 Ph 3 Ph 3 Ph CT-PHD-014172 Ref. Description Terminal block 1 Circuit breaker 1 Terminal block 2 Circuit breaker 2 Terminal block 3 Circuit breaker 3 Terminal block 4 Co n ver g e ®...

  • Page 43: Cmc-H3H Terminal Blocks & Circuit Breakers

    OMPONENTS CMC-H3H Terminal Blocks & Circuit Breakers CMC-H3H 208-240V CMC-H3H 208-240V 3 Ph 3 Ph CT-PHD-014174 Ref. Description Terminal block 1 Circuit breaker 1 Terminal block 2 Circuit breaker 2 Terminal block 3 Circuit breaker 3 Terminal block 4 Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1...

  • Page 44: Variable Frequency Drive (Vfd)

    OMPONENTS Variable Frequency Drive (VFD) WARNING: Electric shock hazard. Do not disassemble the VFD. VMC-H2H VMC-H3H CT-PHD-014176 Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪...

  • Page 45: Component Identification, Right Service Panel

    OMPONENTS Component Identification, Right Service Panel CT-PL-014178 Ref. Description Ref. Description Check fans switch (FTT) Condensate tank Chamber convection fan motors Hose reel, hand shower Chamber drain hoses Browning valve (RV) Cleaning water manifold Cleaning water nozzle Cleaning pump Catalytic converter Y2/Y5 solenoid valves Co n ver g e ®...

  • Page 46: Blower Assembly

    OMPONENTS Blower Assembly CT-PHD-014180 Ref. Description Catalyst Fan wheel Plate Spacer Spring assembly Motor Wash Pump CT-PHD-014182 Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪...

  • Page 47: Check Fans Indicator Light Switch

    OMPONENTS Check Fans Indicator Light Switch Contacts close at or above 130F (54C) VMC-PHD-001903 Switch, Hose Reel/Hand Shower CT-PHD-014186 Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪...

  • Page 48: Browning Valve

    OMPONENTS Browning Valve CT-PHD-014188 Electric Catalytic Converter 1A, 212 Ohm CT-PHD-014192 Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...

  • Page 49: Left Service Panel Identification

    OMPONENTS Left Service Panel Identification CT-PL-014194 Ref. Description USB Port Chamber temperature sensor Drain hose Y1 Solenoid valves (treated) Water hose — steam High temperature sensor bulb Steam heat element Convection heating element Chamber vent hoses Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1...

  • Page 50: Chamber Temperature Probe

    OMPONENTS Chamber temperature probe Type k thermocouple 100°C = 4.096 mV 100°F = 1.521 mV 200°C = 8.138 mV 100°F = 3.820 mV 300°C = 12.209 mV 100°F = 6.094 mV VMC-PHD-001991 Steam and Chamber Heating Elements 1.5 Amps 17 Amps 165 Ohms 14 Ohms CT-PHD-014196...

  • Page 51: High Limit Switch

    OMPONENTS High Limit Switch Resettable Contacts open at 572°F (300°C) VMC-PHD-012987 Ref. Description Reset button Temperature bulb Chamber Air Temperature Probe K-Type Thermocouple 100°C = 4.096 mV 100°F = 1.521 mV 200°C = 8.138 mV 100°F = 3.820 mV 300°C = 12.209 mV 100°F = 6.094 mV VMC-PHD-001991 Co n ver g e ®...

  • Page 52: Speaker

    OMPONENTS Speaker 8 Ohms VMC-PHD-001995 Door Switch ▪ Door closed 0 Ohms; 0 VDC across terminals 1 and 2 of connector P3 on the control board. ▪ Door open Infinite Ohms; 8 VDC across terminals 1 and 2 of connector P3 on the control board.

  • Page 53: Right Service Panel Identification

    OMPONENTS Right Service Panel Identification VMC-PHD-012970 Ref. Description Chamber blower motor Cooling fans Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪ ▪...

  • Page 54: Blower Assembly

    OMPONENTS Blower Assembly 4.3 Ohms VMC-PHD-002007 Fans ▪ Impedance protected ▪ 240 Volt ▪ 581 Ohm VMC-PHD-002011 Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪...

  • Page 55: Filter-Cooling Air

    OMPONENTS Filter—Cooling Air VMC-PHD-002015 Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪ ▪ ▪ ▪...

  • Page 56: Internal Components Identification

    OMPONENTS Internal Components Identification VMC-PHD-007583 VMC-PHD-007580 Ref. Description Chamber light Filters (optional) Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...

  • Page 57: Theory

    3.The DC voltage is also supplied to terminal blocks TB 32 and TB 34, the voltage from the terminal blocks is then supplied to the control board and the hand shower relay. 4.The initial Alto-Shaam logo screen is displayed. 5.The humidity valves perform a self-test.
  • Page 58 HEORY 7.The convection heating element will be energized when the N6 signal indicates an actual chamber temperature that is below the preheat set point. 8.On a call for heat the control board sends 12Vdc to the solid-state relay (SSR). 9.The green LED on the SSR will illuminate when the SSR is energized. 10.When the SSR is energized, it completes the second leg of line voltage to the heating element.
  • Page 59 1.The oven must be at the required temperature before the cleaning cycle starts. 2.Use only Alto-Shaam cleaner CE-47853 when running a cleaning cycle. For a catalyst cleaning cycle, use only catalyst wash descaler CE-47859. The use of any other cleaning chemical may damage the catalyst and void the warranty.
  • Page 60 HEORY This page is intentionally left blank. Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...

  • Page 61: System Diagrams

    YSTEM IAGRAMS Capacitive Touch Diagram TOP OF OVEN Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪ ▪ ▪ ▪...

  • Page 62: Convection Blower Diagram, Chamber 1

    YSTEM IAGRAMS Convection Blower Diagram, Chamber 1 Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...

  • Page 63: Convection Heat Diagram, Chamber 1

    YSTEM IAGRAMS Convection Heat Diagram, Chamber 1 Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪ ▪ ▪ ▪...

  • Page 64: Steam Injection System Diagram, Chamber 1

    YSTEM IAGRAMS Steam Injection System Diagram, Chamber 1 Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...

  • Page 65: Browning Valve Diagram

    YSTEM IAGRAMS Browning Valve Diagram Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪ ▪ ▪ ▪...

  • Page 66: Water Valve And Hand Shower Diagram

    YSTEM IAGRAMS Water Valve and Hand Shower Diagram Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...

  • Page 67: Cleaning System Diagram

    YSTEM IAGRAMS Cleaning System Diagram Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪ ▪ ▪ ▪...
  • Page 68 YSTEM IAGRAMS This page is intentionally left blank. Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...

  • Page 69: Maintenance

    AINTENANCE Maintenance Schedule ▪ Requirements See topic How to Clean the Oven. ▪ Make sure the oven is cooled down and off—inside of chamber 140°F (60°C) or less. Daily For daily maintenance, do the following. ▪ Remove any spills with disposable paper wipes or a damp cloth. ▪...
  • Page 70 AINTENANCE Continued from previous page ▪ Inspect all drain hoses and clamps. ▪ Inspect all steam water injection lines and clamps for leaks or potential issues. ▪ Inspect wiring to heating elements. Re-tighten or secure as needed. Record the amp draw. ▪...

  • Page 71: Troubleshooting

    ROUBLESHOOTING Error Codes Code Description Parameters that trigger the error Possible Cause(s) Motor error No chamber motor rotation detected for 1. Power down the control using the ON/OFF greater than 30 seconds. button. 2. Cycle power to the oven either by unplugging the oven or setting the main disconnect switch OFF and ON.
  • Page 72 ROUBLESHOOTING Code Description Parameters that trigger the error Possible Cause(s) E-31 Electronics over Interface board temperature exceeds 1. Power down the control using the ON/OFF temperature 184°F (84°C). button. 2. Cycle power to the oven either by unplugging the oven or setting the main disconnect switch OFF and ON.
  • Page 73 Note: Contact an down for a minimum of 30 minutes. authorized 2. Press the high limit reset buttons. Alto-Shaam service 3. Continue operation of the oven. If the error partner. reoccurs, contact Technical Service. E-606 Oven cleaning system Convection fan error, high limit error, 1.

  • Page 74: The Fan Indicator Light Is On

    ROUBLESHOOTING The Fan Indicator Light is On Inspect the cooling fan filters on the back of the oven. Clean the cooling fan filters and Are the filters clean and airflow unobstructed? remove any obstructions. Determine cause of the fan motor(s) not running and repair.

  • Page 75: Cavity Light Does Not Illuminate

    ROUBLESHOOTING Cavity Light does not Illuminate Is the oven turned on? Turn the oven on. Check the X4 for 12VDC input. Inspect the Molex connections and Check for 2-5 vdc voltage at X3 on the control board. make sure all wiring is seated Lights should have 5vdc at 100 percent brightness.

  • Page 76: Chamber Will Not Heat

    ROUBLESHOOTING Chamber will not Heat Put the oven in a cook mode and set Is the oven In a cook mode with a set point the set point temperature higher temperature higher than the actual cavity than the oven cavities actual temperature? temperature Make corrections to the chamber...

  • Page 77: Convection Fan Is Not Operating

    ROUBLESHOOTING Convection Fan is not Operating Does the facility’s power supplied power match the Correct any site facility issues before equipment’s data tag? testing. Is the chamber on and calling for heat? Turn the chamber ON. Locate the 4-wire VFD connection on the control Check the VFD cable connector pins board.

  • Page 78: Axial Cooling Fan Not Functioning

    ROUBLESHOOTING Axial Cooling Fan not Functioning Starting a cook mode will start the axial cooling fans. They will remain Is the oven on and a cook mode started? on after the oven's initial cook mode starts. Trace wiring back to the TB 16 and 26 terminal and correct wiring supply issues.

  • Page 79: Oven Will Not Turn On

    ROUBLESHOOTING Oven will not Turn On Is the oven turned on? Turn the oven on. Check the X4 for 12VDC input. Inspect the Molex connections and Check for 2-5 vdc voltage at X3 on the control board. make sure all wiring is seated Lights should have 5vdc at 100 percent brightness.

  • Page 80: Steam System Doesn't Work

    Steam System Doesn’t Work Is water connected the to the oven and turned on? Connect and turn on water supply. Correct any plumbing or supply Does the water supply meet the dynamic and static issue to the facility water supply and pressure specifications? retest.
  • Page 81 ROUBLESHOOTING Check voltage to the steam relay. Make sure correct line voltage is supplied to the COM and NO Is the steam relay closing and completing the circuit connections on the relay and follow to the solenoid valve? the wiring back TB 16 and 22 to make any corrections.

  • Page 82: What To Do If The High Limit Screen Displays

    ROUBLESHOOTING What to do if the High Limit Screen Displays Procedure If the high limit screen displays, do the following. Step Action Press and release the high limit temperature reset button(s).  NOTE: The high limit temperature reset buttons are located under the fan cover.

  • Page 83: Schematics

    CHEMATICS For the most current schematics, use the QR code or click link. Converge CMC-H2H 208-240V, 1PH, 60Hz Converge CMC-H2H 208-240V, 3PH, 60Hz Converge CMC-H2H 380-415V, 3PH, 50Hz Converge VMC-H3H, 208-240V, 3Ph, 60Hz Converge CMC-H3H 380-415V, 3PH, 50Hz Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1...

  • Page 84: Converge Cmc-H2H 208-240V, 1Ph, 60Hz

    CHEMATICS Converge CMC-H2H 208-240V, 1PH, 60Hz Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...
  • Page 85 CHEMATICS Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪ ▪ ▪ ▪...
  • Page 86 CHEMATICS Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...
  • Page 87 CHEMATICS 0VDC 12VDC Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪ ▪ ▪ ▪...
  • Page 88 CHEMATICS Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...
  • Page 89 CHEMATICS Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪ ▪ ▪ ▪...
  • Page 90 CHEMATICS Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...
  • Page 91 CHEMATICS TO RV 1 A1 TO RV 1 A2 TO RV 2 A1 TO RV 2 A2 TO CV DRIVE RLY A1 TO CV DRIVE RLY A2 TO LWS RLY2 A1 TO LWS RLY2 A2 TO LWS RLY1 A1 TO LWS RLY1 A2 TO CLEANING PUMP RLY A1 TO CLEANING PUMP RLY A2 TO H2O RLY A1...
  • Page 92 CHEMATICS Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...
  • Page 93 CHEMATICS Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪ ▪ ▪ ▪...
  • Page 94 CHEMATICS Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...

  • Page 95: Converge Cmc-H2H 208-240V, 3Ph, 60Hz

    CHEMATICS Converge CMC-H2H 208-240V, 3PH, 60Hz Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪ ▪ ▪ ▪...
  • Page 96 CHEMATICS Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...
  • Page 97 CHEMATICS Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪ ▪ ▪ ▪...
  • Page 98 CHEMATICS 0VDC 12VDC Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...
  • Page 99 CHEMATICS Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪ ▪ ▪ ▪...
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  • Page 101 CHEMATICS Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪ ▪ ▪ ▪...
  • Page 102 CHEMATICS TO RV 1 A1 TO RV 1 A2 TO RV 2 A1 TO RV 2 A2 TO CV DRIVE RLY A1 TO CV DRIVE RLY A2 TO LWS RLY2 A1 TO LWS RLY2 A2 TO LWS RLY1 A1 TO LWS RLY1 A2 TO CLEANING PUMP RLY A1 TO CLEANING PUMP RLY A2 TO H2O RLY A1...
  • Page 103 CHEMATICS Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪ ▪ ▪ ▪...
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  • Page 105 CHEMATICS Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪ ▪ ▪ ▪...

  • Page 106: Converge Cmc-H2H 380-415V, 3Ph, 50Hz

    CHEMATICS Converge CMC-H2H 380-415V, 3PH, 50Hz Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...
  • Page 107 CHEMATICS Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪ ▪ ▪ ▪...
  • Page 108 CHEMATICS Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...
  • Page 109 CHEMATICS 12VDC 0VDC Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪ ▪ ▪ ▪...
  • Page 110 CHEMATICS Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...
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  • Page 112 CHEMATICS Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...
  • Page 113 CHEMATICS TO RV 1 A1 TO RV 1 A2 TO RV 2 A1 TO RV 2 A2 TO CV DRIVE RLY A1 TO CV DRIVE RLY A2 TO LWS RLY2 A1 TO LWS RLY2 A2 TO LWS RLY1 A1 TO LWS RLY1 A2 TO CLEANING PUMP RLY A1 TO CLEANING PUMP RLY A2 TO H2O RLY A1...
  • Page 114 CHEMATICS Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...
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  • Page 116 CHEMATICS Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...

  • Page 117: Converge Vmc-H3H, 208-240V, 3Ph, 60Hz

    CHEMATICS Converge VMC-H3H, 208-240V, 3Ph, 60Hz Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪ ▪ ▪ ▪...
  • Page 118 CHEMATICS Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...
  • Page 119 CHEMATICS Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪ ▪ ▪ ▪...
  • Page 120 CHEMATICS 0VDC 12VDC Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...
  • Page 121 CHEMATICS Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪ ▪ ▪ ▪...
  • Page 122 CHEMATICS Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...
  • Page 123 CHEMATICS Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪ ▪ ▪ ▪...
  • Page 124 CHEMATICS TO RV 1 A1 TO RV 1 A2 TO RV 2 A1 TO RV 2 A2 TO RV 3 A1 TO RV 3 A2 TO CV DRIVE RLY A1 TO CV DRIVE RLY A2 TO LWS RLY3 A1 TO LWS RLY3 A2 TO LWS RLY2 A1 TO LWS RLY2 A2 TO LWS RLY1 A1...
  • Page 125 CHEMATICS Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪ ▪ ▪ ▪...
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  • Page 127 CHEMATICS Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪ ▪ ▪ ▪...

  • Page 128: Converge Cmc-H3H 380-415V, 3Ph, 50Hz

    CHEMATICS Converge CMC-H3H 380-415V, 3PH, 50Hz Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...
  • Page 129 CHEMATICS Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪ ▪ ▪ ▪...
  • Page 130 CHEMATICS Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...
  • Page 131 CHEMATICS 0VDC 12VDC Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪ ▪ ▪ ▪...
  • Page 132 CHEMATICS Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...
  • Page 135 CHEMATICS TO RV 1 A1 TO RV 1 A2 TO RV 2 A1 TO RV 2 A2 TO RV 3 A1 TO RV 3 A2 TO CV DRIVE RLY A1 TO CV DRIVE RLY A2 TO LWS RLY3 A1 TO LWS RLY3 A2 TO LWS RLY2 A1 TO LWS RLY2 A2 TO LWS RLY1 A1...
  • Page 136 CHEMATICS Co n ver g e ® Se r vi ce Ma n u al M N- 47 2 4 1 Rev 1 6/ 2 2 ▪ ▪ ▪ ▪...
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  • Page 139 CHEMATICS Co n ver g e ® Se r vi c e Ma n u al M N- 47 2 4 1 Rev 1 6 /2 2 ▪ ▪ ▪ ▪...
  • Page 140 INDIA MEXICO Pune, India Leon, Mexic o AUSTRALIA Brisbane, Queenslan d Menomonee Falls, WI U.S.A. Phone 800 -558-8 744 | +1-26 2-251-3800 | alto-shaam.co m ASIA FRANCE MEXICO Shanghai, China Aix en Provence, France Phone +52 1 477-717-3108 Phone +86-21-6173-0336 Phone +33(0)4-88-78-21-73 MIDDLE EAST &...

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