Alto-Shaam COMBITHERM CT PROFORMANC CTP6-10E Installation Manual
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Alto-Shaam COMBITHERM CT PROFORMANC CTP6-10E Installation Manual

Combination oven/steamer
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EN
MN-35947
Rev 22
10/22
WARNING
To prevent personal injury, death or
property damage:
Do not store or use gasoline or other
fl ammable vapors or liquids in the vicinity
of this or any other appliance.
WARNING
Improper installation, alteration, adjustment, service,
cleaning, or maintenance could result in property
damage, severe injury, or death.
Read and understand the installation, operating and
maintenance instructions thoroughly before installing,
servicing, or operating this equipment.
Installation Manual
Combination Oven/Steamer
CT PROFORMANCE™
CTP6-10E
CTP10-10E
CTP7-20E
CTP10-20E
CTP20-10E
CTP20-20E
CTC6-10E
CTC10-10E
CTC7-20E
CTC10-20E
CTC20-10E
CTC20-20E
CTP6-10G
CTP10-10G
CTP7-20G
CTP10-20G
CTP20-10G
CTP20-20G
CT CLASSIC™
CTC6-10G
CTC10-10G
CTC7-20G
CTC10-20G
CTC20-10G
CTC20-20G

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Summary of Contents for Alto-Shaam COMBITHERM CT PROFORMANC CTP6-10E

  • Page 1 Installation Manual Combination Oven/Steamer CT PROFORMANCE™ CTP6-10E CTP6-10G CTP10-10E CTP10-10G CTP7-20E CTP7-20G WARNING CTP10-20E CTP10-20G To prevent personal injury, death or property damage: CTP20-10E CTP20-10G Do not store or use gasoline or other fl ammable vapors or liquids in the vicinity CTP20-20E CTP20-20G of this or any other appliance.

  • Page 2: Transporation Damage And Claims

    Alto-Shaam will continue our policy of assisting our receiving area. Do not wait until aft er the appliance is customers in collecting claims which have been properly moved to a storage area.

  • Page 3: Delivery

    Read all instructions in this manual carefully Save all the information packed with the appliance. Register before installing this appliance, using the appliance, or online at www.alto-shaam.com to ensure prompt service in the performing routine maintenance. Following procedures event of a warranty parts and labor claim.
  • Page 4 This manual covers the following CTC and CTP series models: Control Type Boiler-Free Models Steam Generator Models CT PROformance™ with 6-10E, 6-10G 6-10EB PROtouch™ control 10-10E, 10-10G 10-10EB 7-20E, 7-20G 7-20EB CT Classic with Classic 10-20E, 10-20G 10-20EB manual control 20-10E, 20-10G 20-10EB 20-20E, 20-20G...

  • Page 5: Table Of Contents

    Table of Contents Transporation Damage and Claims ....2 CT PROformance™ Start-Up Procedures ..45 How To Turn On the Appliance ....45 Delivery .

  • Page 6: Safety Procedures And Precautions

    Safety Procedures and Precautions • This appliance is intended to cook, hold, or process foods Knowledge of proper procedures is essential to the safe operation for the purpose of human consumption. No other use for of electrically and/or gas energized equipment. The following this appliance is authorized and is therefore considered signal words and symbols may be used throughout this manual.
  • Page 7 • Do not allow objects to block or obstruct the area warranty and relieve Alto-Shaam of all liability. below the oven base. This may result in fi re, damage • When working on this appliance, observe precautions in to the equipment, or serious injury.

  • Page 8: Labels

    Risque de brûlure. Toujours charger les liquides, ou les aliments qui deviennent liquides au chauffage, à hauteur des yeux où ils peuvent être vus. LA-39123 LA-39155 Every Alto-Shaam product is precision calibrated prior to release from the factory to ensure accurate temperature control. MN-35947 Rev 22 10/22 Combitherm®...
  • Page 9 Labels Line 1 supply terminal LA-36443-L1 Line 2 supply terminal LA-36443-L2 Line 3 supply terminal LA-36443-L3 Neutral LA-36443-L2/N Ground terminal LA-36443-G Equipotential terminal LA-36443-E Drain water connection point. LA-38911 Untreated, drinkable water connection point. LA-38910 Treated, drinkable water connection point. LA-38909 MN-35947 Rev 22...
  • Page 10 Labels Capacities ∑ kg max. ∑ liter max. ∑ GN 1/1 6-10 10-10 7-20 10-20 20-10 20-20 LA-38940 Fire hazard This unit is only for use with factory-supplied legs, casters, or base. Read the installation manual. LA-39336 MN-35947 Rev 22 10/22 Combitherm®...
  • Page 11 Labels Warning Steam. Open door carefully. LA-39126 Warning Failure to follow cleaning instructions can cause injury or equipment damage. Clean oven only with Combitherm cleaner. Cleaner is caustic. Avoid contact with skin or eyes. Wear PPE. Read and understand the Combitherm cleaner safety data sheet and the operator’s manual before cleaning.
  • Page 12 Labels Warning Electric Shock Hazard Appliances with permanent electrical connection that are mounted on casters must be secured to building structure. Read installation instructions. LA-39148 Warning Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury or death. Read the installation, operating and maintenance instructions thoroughly before installing or servicing the equipment.
  • Page 13 Labels Warning Fire Hazard For use only on noncombustible surfaces. Maintain the correct clearances to combustibles. Read the installation instructions. City of New York Fire Department condition of acceptance number. Notice For trained personnel only: The installation manual and the wiring diagram for this appliance can be found inside the oven attached to the opposite side of this panel.
  • Page 14 Labels Warning WARNING/ADVERTENCIA/AVERTISSEMENT Electric shock hazard. Electric Shock Hazard To reduce the risk of electric shock, do not remove or To reduce the risk of electric shock, do not remove or open cover. No user-serviceable parts inside. Refer open cover. No user-serviceable parts inside. Refer servicing to qualified personnel.

  • Page 15: Installation Codes And Standards

    Installation Codes and Standards SITE INSTALLATION WARNING Improper installation, alteration, adjustment, service, cleaning, or maintenance could result in property damage, severe injury, or death. Read and understand the installation, operating and maintenance instructions thoroughly before installing, servicing, or operating this equipment. INSTALLATION CODES &...

  • Page 16: Technical Specifi Cations

    Line pressure 30 psi minimum dynamic and 90 psi components and void the original equipment manufacturer’s maximum static (200-600 kPa) at a minimum fl ow warranty. Alto-Shaam recommends using the Alto-Shaam rate of 2.64 gpm (10 L/min). Reverse Osmosis System to properly treat your water.

  • Page 17: Oven Specifications

    Technical Specifi cations OVEN SPECIFICATIONS Specifi cation sheets for Combitherm ovens are available at www.alto-shaam.com. You can also view and download PDFs by scanning the QR codes on this and the following pages with the camera on your mobile device or tablet.
  • Page 18 Technical Specifi cations OVEN SPECIFICATIONS (Continued) CTC7-20E CTC7-20G CTC7-20E with Ventech Hood Stacked CTC7-20E Stacked CTC7-20E with Stacked CTC7-20G CTC7-20E over Vector F CTP7-20E Ventech Hood CTP7-20G Stacked CTP7-20G CTP7-20E with Ventech Hood Stacked CTP7-20E Stacked CTC7-20E with CTP7-20E over Vector F CTC10-10E CTC10-10G Ventech Hood...
  • Page 19 Technical Specifi cations OVEN SPECIFICATIONS (Continued) Stacked CTP10-10E over CTC10-20E CTC10-20G CTC10-20E with Ventech CTP7-20E CTP10-20E CTP10-20G CTP10-20E with Ventech Hood CTC20-10E CTC20-10G CTP20-10E CTP20-10G CTC20-20E CTC20-20G CTP20-20E CTP20-20G MN-35947 Rev 22 10/22 Combitherm® CT PROformance™ and CT Classic Series Installation Manual •...

  • Page 20: Installation

    Installation SITE INSTALLATION WARNING To prevent serious injury, death, or property damage: • Always keep appliance on top of a pallet when using a fork lift or a pallet lift truck to move appliance. • Always use a suff icient number of trained and experienced workers to place the appliance on floor, stand, or counter.

  • Page 21: Positioning On Site - Countertop Models

    Installation SITE INSTALLATION 4" (102mm) for plumbing MINIMUM CLEARANCE REQUIREMENTS 4-5/16" (109mm) with optional plumbing kit LEFT SIDE 0" (0mm) MINIMUM 18" (457mm) RECOMMENDED SERVICE ACCESS RIGHT SIDE 0" (0mm) FROM NON-COMBUSTIBLE SURFACES 2" (51mm) FROM COMBUSTIBLE SURFACES 2" (51mm) FOR DOOR SWING BACK 4"...

  • Page 22: Positioning On Site - 20-10 & 20-20 Models

    Installation SITE INSTALLATION POSITIONING ON SITE — 20-10 & 20-20 MODELS Place the oven on a stable, non-combustible level horizontal surface. Use the adjustable feet to level the unit if the fl oor is uneven. 1. Once the unit has been positioned properly beneath a ventilation hood system, adjust the four outside feet located on the outside corners of the base frame.

  • Page 23: Electrical Safety Regulations

    Installation SITE INSTALLATION CAUTION WARNING Power source must match voltage identified Appliances without a cord provided by the on appliance rating tag. The rating tag factory must be equipped with a cord of provides essential technical information suff icient length to permit the appliance to required for any appliance installation, be moved for cleaning.

  • Page 24: Electrical Connection For Gas Models

    Installation ELECTRICAL CONNECTION FOR GAS MODELS ELECTRICAL CONNECTION FOR ELECTRIC MODELS 1. An electrical wiring diagram is located behind NOTICE: All models must be equipped with a country certified external allpole disconnection switch the control panel on the left side of the oven. This with sufficient contact separation.

  • Page 25: Electrical Kit Installation - 50 Hz (Rear Panel With Cover Plates)

    Installation ELECTRICAL KIT INSTALLATION – 50 Hz (Rear Panel with Cover Plates) International Cut threads into nut before installing fitting. To do so, apply a light lubricant and thread Applications nut on and off fitting. Appliance side * For 1-phase appliances remove red wire and orange wire. Cut threads into nut before installing fitting.To do so, apply a light lubricant and thread nut on and off fitting.

  • Page 26: Electrical Kit Installation - 50 Hz

    Installation ELECTRICAL KIT INSTALLATION – 50 Hz Appliance side International Applications Power supply side Install the fitting/wiring to the oven. Match the cable bushing to the correct sized knockout, remove the knockout. Remove enough cable covering so that wires reach the terminal blocks.

  • Page 27: Electrical Kit Installation - 60 Hz (Rear Panel With Cover Plates)

    Installation ELECTRICAL KIT INSTALLATION – 60 Hz (Rear Panel with Cover Plates) Appliance side Applications for the Americas Discard the cover plate if applicable. Position and attach the support plate (x). Note: Cabling and connectors must be supplied for 120V configurations. Power supply side Remove enough cable covering so that wires reach the terminal strip.

  • Page 28: Electrical Kit Installation - 60 Hz

    Installation ELECTRICAL KIT INSTALLATION – 60 Hz Appliance side Note: Cabling and connectors must be supplied Applications for 120V configurations. for the Americas Power supply side Install the fitting/wiring to the oven. Match the cable bushing to the correct sized knockout. Remove the knockout. Remove enough cable covering so that wires reach the terminal blocks.

  • Page 29: Ventilation Requirements For Gas Models

    Installation VENTILATION REQUIREMENTS FOR GAS MODELS An adequate ventilation system is required for W A R N I N G commercial cooking equipment. The minimum ventilation system shall comply with local regulations To prevent SERIOUS INJURY, DEATH, or and relevant codes. In the absence of local codes, the PROPERTY DAMAGE: ventilation system shall comply with: Installation, air adjustment and/or service...

  • Page 30: Gas Supply & Installation

    • EU: European Standard EN203 gas be desired, conversion parts must be ordered from Alto-Shaam. Conversions must be peformed by an • Australia/New Zealand: AS 5601 Alto-Shaam authorized service provider only.
  • Page 31 After installation, burner and gas valve should be checked and or your distributor for information or adjusted by a qualified and trained Alto-Shaam technician for assistance. The qualified and trained proper operation and validate CO2 levels. GAS VALVE MAY installer or agency must use only factory-...
  • Page 32 Installation GAS SUPPLY AND INSTALLATION WARNING W A R N I N G To prevent personal injury, death or To prevent SERIOUS INJURY, DEATH, or property damage: PROPERTY DAMAGE: Do not store or use gasoline or other Installation, air adjustment and/or service fl...
  • Page 33 Installation GAS SUPPLY AND INSTALLATION The other end of the cable should be permanently W A R N I N G attached to the rear frame of the oven. The cable should be of suffi cient length so that no strain is ever placed To prevent SERIOUS INJURY, DEATH, or on the fl exible gas connector in the event of accidental PROPERTY DAMAGE:...
  • Page 34 Installation GAS SUPPLY AND INSTALLATION GAS LEAK TESTING If a pressure leak test above 1/2 psi (34.5 mbar) is to The use of an electronic combustible gas leak detector be performed on the building supply gas piping, the is helpful, however, this type of detector can be shut-off gas valve and oven inlet gas supply line must oversensitive.

  • Page 35: Water Quality Requirements

    Alto-Shaam will continue our eff orts to provide viable the aff ect water has on metal surfaces. It will not, however, solutions to ease the impact of water quality as it relates to provide complete protection against all water damage heat producing equipment.

  • Page 36: Water Supply & Installation

    Installation WATER SUPPLY AND INSTALLATION WARNING WARNING Significant damage to the appliance cavity, elements, or Bursting water supply lines may cause serious injury or heat exchanger could result from improper water quality. flooding. Always turn OFF incoming water supply valves Failure to meet the water quality requirements and when the oven is not in use.

  • Page 37: Water Drainage - For Single Oven

    Installation WATER DRAINAGE – FOR SINGLE OVEN A union is required. Install a 1-1/2-inch (40mm) diameter connection, drain line and clamp into place. The drain line must always be a positive gradient away from the Combitherm oven. An end of drain run air gap may be required by local code.

  • Page 38: Water Drainage - For Single Oven (Rear Panel With Louver)

    Installation WATER DRAINAGE – FOR SINGLE OVEN (Rear Panel with Louver) A union is required. Install a 1-1/2-inch (40mm) diameter connection, drain line and clamp into place. The drain line must always be a positive gradient away from the Combitherm oven. An end of drain run air gap may be required by local code.

  • Page 39: Water Drainage - For Stacked Ovens

    Installation WATER DRAINAGE – FOR STACKED OVEN A union is required. Install a 1-1/2-inch (40mm) diameter connection, drain line and clamp into place. The drain line must always slope downwards away from the Combitherm oven. An end of drain run air gap may be required by local code.

  • Page 40: Water Drainage - For Stacked Ovens (Rear Panel With Louver)

    Installation WATER DRAINAGE – FOR STACKED OVEN (Rear Panel with Louver) A union is required. Install a 1-1/2-inch (40mm) diameter connection, drain line and clamp into place. The drain line must always slope downwards away from the Combitherm oven. An end of drain run air gap may be required by local code.

  • Page 41: Mobile Equipment Restraint

    Installation MOBILE EQUIPMENT RESTRAINT For Gas Models: 1. Install a manual gas shut-off valve along with an The gas Combitherm must use a connector that approved disconnect device. complies with The Standard for Connectors for Movable Gas Appliances, ANSI Z21.69 CSA 6.16 and 2.

  • Page 42: Special Conditions For Units Installed Within The City Of New York

    SPECIAL CONDITIONS FOR UNITS INSTALLED WITHIN THE CITY OF NEW YORK 1. Installation and start up must be performed by an Alto-Shaam authorized installation company. 2. Operating instructions in the manual must be read and understood by all persons using the appliance The person responsible for training of the operators is responsible for the safekeeping of the manual.

  • Page 43: Liquid Cleaner Hook-Up

    Failure to clean the appliance properly an empty liquid cleaner container. Failure invalidates the warranty and relieves to do so may result in poor oven cleaning, Alto-Shaam of all liability. grease and/or carbon accumulating inside the oven cavity and increased risk of fire. MN-35947...

  • Page 44: Grease Collection Installation (If Equipped With This Option)

    CT PROformance™ Start-Up Procedures GREASE COLLECTION INSTALLATION (IF EQUIPPED WITH THIS OPTION) Hose guide Thumb Hose hanger bracket with film Hose hanger bracket bracket screw Grease Collection Hose • Grease Collection Hose Assembly is attached to the oven in the back. •...

  • Page 45: Ct Proformance™ Start-Up Procedures

    30-second countdown. If you do not touch all five icons before the countdown is complete, the controller stops calibration. If you do not see the countdown, download the current controller software from the Alto-Shaam website and install it. How To Turn Off the Appliance 1.

  • Page 46: How To Run A Cycle Test Of The Appliance

    CT Classic™ Start-Up Procedures How To Run a Cycle Test of the Appliance Run the cycle test in combination cook mode 1. Touch the professional cooking mode icon in the home screen. The cooking screen displays. 2. Touch the icon for the combination cook mode 3.

  • Page 47: Ct Classic™ Start-Up Procedures

    CT Classic™ Start-Up Procedures How To Turn On the Appliance DANGER Before you begin Before starting the appliance, make certain you 1. Turn on the exhaust hood. do not detect the odor of gas. 2. Make sure that the water supply to the appliance is turned If you smell gas: •...

  • Page 48: Inspection Checklist

    Inspection Checklist Daily Inspection Unit Information Business Name: _______________________________________ Serial Number: __________________________________ Model Number: _______________________________________ Daily Inspection Start Date: __________________________________ Daily Inspection Checklist Inspect and clean: Product probe (thermometer) Door gasket (inner door seal) Inner door glass Front drip tray Screen and overlay (inspect for cracks, peeling, moisture, etc.) Execute automatic wash cycle...
  • Page 49 Inspection Checklist Weekly Inspection Unit Information Business Name: ________________________________________ Serial Number: _________________________________ Model Number: ________________________________________ Weekly Inspection Start Date: _________________________________ Weekly Inspection Checklist Inspect - Oven cavity lamp Inspect - Oven cavity for signs of grease/carbon buildup Inspect - Loosen thumb screws to inspect behind the fan panel inside the oven cavity for signs of grease/carbon buildup Inspect - Loosen thumb screws to inspect behind the fan panel inside the oven cavity for signs of scale buildup Inspect - The heat exchanger for any signs of major deformation.
  • Page 50 Inspection Checklist Monthly Inspection Unit Information Business Name: ______________________________________ Serial Number: _______________________________ Model Number: ______________________________________ Monthly Inspection Start Date: _______________________________ Monthly Inspection Checklist Inspect/Test - Proper draining of the oven cavity Inspect - All drain lines for leaks or clogs EB Descale the steam generator Inspect - Oven cavity for any signs of scale buildup Descale the oven interior...
  • Page 51 Inspection Checklist Yearly Inspection Unit Information Business Name: _______________________________________ Serial Number: ______________________________ Model Number: _______________________________________ 12-Month Inspection Start Date: ______________________________ 12-Month Inspection Checklist Replace - Steam bypass hose Inspect - Cleaning pump hose Inspect/Test - Proper draining of the oven cavity Inspect - All drain lines for leaks or clogs Inspect - All solenoid hoses (both ends) Inspect - Upper browning valve hose...
  • Page 52 Inspection Checklist Unit Information Business Name: _______________________________________ Serial Number: ______________________________ Model Number: _______________________________________ 12-Month Inspection Start Date: ______________________________ 12-Month Inspection Checklist Inspect - The heat exchanger for any signs of major deformation. If yes, immediately remove from service and take corrective action steps.
  • Page 53 Inspection Checklist Unit Information Business Name: _______________________________________ Serial Number: ______________________________ Model Number: _______________________________________ 12-Month Inspection Start Date: ______________________________ 12-Month Inspection Checklist Inspect and Tighten - Door hinges and lower hinge pin bolt Inspect and Tighten - Door handle If there is a smoker, inspect the smoke element for visual signs of deformation, cracks or breaks (replace as needed) Review - Error code history Note the soft ware version (update if not current) Record - Water pressure (static &...

  • Page 54: Troubleshooting - Error Codes

    Do not attempt to repair or service the oven beyond this point. Contact Alto-Shaam for the nearest authorized service agent. Repairs made by any other service agents without prior authorization by Alto-Shaam will void the warranty.
  • Page 55 Troubleshooting – Error Codes Error Codes Error Error Call Out in Display Description of Error Possible Cause(s) and Remedies Code Error Received from VFD Applies to table-top models and — Refer to VFD error code list and match to number of blinks upper VFDs on roll-in models.
  • Page 56 Troubleshooting – Error Codes Error Codes Error Error Call Out in Display Description of Error Possible Cause(s) and Remedies Code B10 - Point 3 - Core Multipoint core-temperature probe — Multipoint core-temperature probe (B10) Temperature Probe Multipoint malfunctioned or disconnected. malfunctioned.
  • Page 57 NOTE: If after 2 attempts to clear this error, the error appears a third time, remove the oven from service and immediately contact an Alto-Shaam authorized service provider. Upper Gas Ignition Failure Applies to table-top models and — Gas supply is shut off.
  • Page 58 If the — Connection between high limit switch and Control Board condition remains, contact (CB) is faulty. Alto-Shaam service provider. — High limit switch has malfunctioned. E200 The SD card has been The SD card inserted is larger —...

  • Page 59: Touch Motor Control Error Codes

    Troubleshooting – Error Codes Touch Motor Control Error Codes The LED is located on the variable frequency drive (VFD) of the oven. Type of Error Indication Cause of Error Undervoltage LED fl ashing sequence, with 1 fl ash per period. Voltage of intermediate circuit is less than 250V.
  • Page 64 Dubai, UAE Miami, FL USA INDIA MEXICO Pune, India Leon, Mexico AUSTRALIA Brisbane, Queensland Menomonee Falls, WI U.S.A. Phone 800-558-8744 | +1-262-251-3800 | alto-shaam.com ASIA FRANCE MEXICO Shanghai, China Aix en Provence, France Phone +52 1 477-717-3108 Phone +86-21-6173-0336 Phone +33(0)4-88-78-21-73 MIDDLE EAST &...

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