Alto-Shaam 1200-UP-QS Installation Operation & Maintenance
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Alto-Shaam 1200-UP-QS Installation Operation & Maintenance

Alto-Shaam 1200-UP-QS Installation Operation & Maintenance

Hot food holding cabinet deluxe or simple control
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1200-UP
750-S
W164 N9221 Water Street • P.O. Box 450
Menomonee Falls, Wisconsin 53052-0450 U.S.A.
262.251.3800 • 800.558.8744
PHONE:
262.251.7067 • 800.329.8744
FAX:
www.alto-shaam.com
Printed in U.S.A.
1000-UP
1200-S
500-S
300-S
U.S.A. / CANADA
U.S.A. ONLY
Hot Food Holding Cabinet
Deluxe or Simple Control
300-S
500-S
750-S
1000-S
1200-S
1000-UP
1200-UP
• Installation
• Operation
1000-S
• Maintenance
Consult instructions
for operation and use.
MN-29423 (Rev. 6) • 07/21

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Summary of Contents for Alto-Shaam 1200-UP-QS

  • Page 1 W164 N9221 Water Street • P.O. Box 450 Menomonee Falls, Wisconsin 53052-0450 U.S.A. 262.251.3800 • 800.558.8744 PHONE: U.S.A. / CANADA 262.251.7067 • 800.329.8744 FAX: U.S.A. ONLY Consult instructions www.alto-shaam.com for operation and use. MN-29423 (Rev. 6) • 07/21 Printed in U.S.A.

  • Page 2: Table Of Contents

    Table of Contents Warranty and Service Information ......3 Delivery ..........4 Transportation Damage and Claims .

  • Page 3: Warranty And Service Information

    Registering your equipment will allow you to receive notifications about software updates and additional prod‑ uct information. NOTE: Your personal information will not be shared with any other company. ALTO-SHAAM 24/7 EMERGENCY REPAIR SERVICE Call 800‑558‑8744 to reach our twenty‑ exclusively for Alto‑Shaam equipment and...

  • Page 4: Delivery

    This manual must be read and understood by all people using or installing the appliance. Contact the Alto-Shaam Tech Team Service Department if you have any questions concerning installation, operation, or maintenance. 1-800-558-8744; servicedept@alto-shaam.com...

  • Page 5: Transportation Damage And Claims

    Alto-Shaam will continue our policy of assisting our receiving area. Do not wait until aft er the appliance is customers in collecting claims which have been properly moved to a storage area.

  • Page 6: Unpacking

    Alto-Shaam of all liability. • Remove all protective plastic fi lm, packaging materials, and accessories from the appliance before connecting electrical power. Store any accessories in a convenient place for future use.

  • Page 7: Safety Procedures

    Operating instructions and warnings must WARNING be read and understood by all operators and users. Alto-Shaam recommends regular staff training to avoid Indicates a hazardous situation that, if not avoided, could the risk of accident or damage to the appliance. Operators result in death or serious injury.
  • Page 8 Children should be supervised to ensure that they do not If your appliance makes an especially loud noise warranty and relieve Alto-Shaam of all liability. when starting up, shut down the appliance and call a play with the appliance.

  • Page 9: Installation

    Emissions testing conducted by Underwriters The Alto-Shaam Hot Food ® Laboratories, Inc. was found to be in compliance Holding Cabinet must ®...
  • Page 10 Installation Universal Pan Slides Shown with universal pan slides. Two (2) slides needed per pan. Universal Pan Slides SR-24762, stainless steel SR-24447, chrome plate Side Rail 1011741 Side Racks and Shelves (optional) As an alternative to universal pan slides, this appliance can be ordered as a “side rack”...
  • Page 11 Installation Stacking Instructions 1) If the two appliances were shipped together from the factory, the top appliance will have the casters already removed. A stacking kit will be included with the shipment. If casters need to be removed, lay the appliance on its back, and using a rubber or non-marring hammer, tap on the top and underside of the caster, alternating sides, until the caster slides out.
  • Page 12 Installation A number of adjustments are associated with initial WARNING installation and start-up. It is important that these adjustments be conducted by a qualified service ELECTRIC SHOCK HAZARD. technician. Installation and start-up adjustments are the responsibility of the dealer or user. These adjustments To prevent SERIOUS INJURY or DEATH, include but are not limited to thermostat calibration, door your appliance must be secured to building...
  • Page 13 Installation How to Install the Drip Tray Item Description Double-sided tape Drip tray holder Screw, 8-32 x 1/4" Philips Drip tray 1. Poke holes through the double-sided tape A which is attached to the back of the drip tray holder B. 2.
  • Page 14 Installation Options and Accessories Model > 300-S 500-S 750-S 1000-S 1200-S 1000-UP 1200-UP Description Part Number Bumper, Full Perimeter —— 5011161 5010371 5009767 5012932 5009767 5012932 Carving Holder, Prime Rib HL-2635 HL-2635 HL-2635 —— —— —— —— Carving Holder, Steamship (Cafeteria) Round ——...

  • Page 15: Dimensions

    Dimensions Model 300-S Model 500-S Cord Length: 120V - 5' (1524mm) 21" (532mm) 208-240V - 8' (2438mm) 230V - 8' (2438mm) Pass-Through Option Electrical Connection Electrical Shown with Connection optional bumper 17-7/16" (443mm) 40-5/8" (1031mm) Cord Length: 5 ft. (1524mm) 29"...
  • Page 16 Dimensions Model 750-S Model 1000-S Cord Length: 25-1/16" (636mm) 120V - 5' (1524mm) 208-240V - 8' (2438mm) 11-5/16" 230V - 8' (2438mm) (287mm) Cord Length: 120V - 5' (1524mm) 208-240V - 8' (2438mm) 230V - 8' (2438mm) Shown with Electrical optional bumper Pass-Through Electrical...
  • Page 17 Dimensions Model 1000-UP Model 1200-S Cord Length: 120V - 9' (2743mm) Cord Length: 208-240V - 8' (2438mm) 25-1/16" (636mm) 120V - 5' (1524 mm) 27-5/8" (701mm) 230V - 8' (2438mm) 208-240V - 8' (2438 mm) 230V - 8' (2438 mm) Pass-Through Option Electrical...
  • Page 18 Electrical Shown with Connection optional bumper Dimensions Model 1200-UP 33-13/16" (858mm) 25-13/16" (655mm) 16-7/8" 25-1/16" (636mm) (429mm) Cord Length: 120V - 9' (2743mm) 27-5/8" (701mm) 208-240V - 8' (2438mm) 230V - 8' (2438mm) Electrical Connection Pass-Through Pass-Through Option Electrical Option Connection Electrical Shown with...

  • Page 19: Electrical Connection

    Electrical Connection WARNING This section is provided for the assistance of qualified and trained service technicians only and is not intended for use by untrained or To prevent serious injury, death, or unauthorized service personnel. Failure to property damage: observe this precaution may void the warranty. All electrical connections must be made by a qualified and trained service technician in accordance with applicable...
  • Page 20 Electrical Connection Electrical Specifications (Wire diagrams are located inside the bonnet of the appliance) Nema 5-15P Nema 5-20P Nema 6-15P CEE 7/7 CH2-16P BS1363 AS/NZS 3112 15A-125V 20A-125V 15A-250V Plug Rated Plug Rated Plug Rated Plug Rated 250V 250V 250V Plug Plug Plug...

  • Page 21: Operation

    Operation Simple Control How to Display Set-Point or Actual Holding Temperature NOTE: The factory default is the set-point holding temperature. Press and hold the temperature display button and the up arrow button simultaneously, for five (5) seconds. The controller shows “ACT” for Actual compartment temperature, or “SET”...
  • Page 22 Operation Deluxe Control 6. Press the down arrow button until the controller shows 160°F (71°C). • Press and release the button to change the holding temperature by one degree. • Press and hold the button to change the holding temperature by ten degrees. How to Display Set-Point and Actual Holding Temperature To display the actual compartment temperature, press the...
  • Page 23 Operation Deluxe Control Shelf Timers (option) How to Use the Shelf Timers 1. Press and hold the ON/OFF button until the controller and power indicator illuminate. 2. Press the desired shelf timer button The shelf timer button will illuminate and the count down will begin.
  • Page 24 With the addition of a pan of water, this holding cabinet can be used for proofing dough. A water reservoir pan (#1775) and pan cover (#1774) is available as an accessory from Alto-Shaam. 1. Remove dough from retarder or refrigerator and allow covered dough to come to room temperature.

  • Page 25: General Holding Guidelines

    General Holding Guidelines Chefs, cooks and other specialized food service personnel Holding Temperature Range employ varied methods of cooking. Proper holding Meat Fahrenheit Celsius temperatures for a specific food product must be based Beef Roast — Rare 130°F 54°C on the moisture content of the product, product density, Beef Roast —...

  • Page 26: Cleaning And Preventative Maintenance

    Cleaning and Preventative Maintenance Protecting Stainless Steel Surfaces Cleaning Agents It is important to guard against corrosion Use non-abrasive cleaning products designed for in the care of stainless steel use on stainless steel surfaces. Cleaning agents must surfaces. Harsh, corrosive, be chloride-free compounds and must not contain or inappropriate chemicals quaternary salts.
  • Page 27 Cleaning and Preventative Maintenance WARNING WARNING To prevent serious personal injury, death, or To prevent serious injury, death, or property property damage: damage, always disconnect the appliance from the power source before cleaning Do not steam clean, hose down or flood the or servicing.
  • Page 28 Visually inspect the smoke element (Cook & Hold smoker oven only). If any visual signs of deformation, cracks or breaks are seen, remove the oven from service and contact an Alto-Shaam authorized service technician for service. Every 12 months (Inspection by a factory authorized technician)

  • Page 29: Food Safety

    Food Safety Food fl avor and aroma are usually so closely related that it Internal Food Product Temperatures is diffi cult, if not impossible, to separate them. There is also Hot Foods an important, inseparable relationship between cleanliness Danger Zone 40°F to 140°F 4°C to 60°C and food fl avor.

  • Page 30: Troubleshooting

    Do not attempt to repair or service the oven beyond this point. Contact Alto-Shaam for the nearest authorized service agent. Repairs made by any other service agents without prior authorization by Alto-Shaam will void the warranty.
  • Page 31 Troubleshooting Code Description Possible Cause s E-10 Cavity air sensor shorted Cavity air sensor reading < 5°F (-15°C). Verify sensor integrity. E-11 Cavity air sensor open Cavity air sensor reading > 517°F (269°C). Verify sensor integrity. Product probe is shorted E-20 Product probe reading <...

  • Page 32: Service

    Service Single Compartment - 300-S Part numbers and drawings are subject to change without notice. MN-29423 • Rev 6 • 07/21 • S-Series Hot Food Holding Cabinets...
  • Page 33 Service Single Compartment - 300-S Item Description Part No. Top Cover 1012831 T-Block BK-3019 Breaker Switch Cutout Cover 11133 Bushing, Straight, Strain Relief BU-34898 Rear Trim 5014525 Insulation IN-2003 Cordset 120V CD-3232 230V (CEE 7/7) CD-3922 230V (CH2-16P) CD-36231 230V (BS 1363) CD-33925 Hi-Limit Protection Cover 1003936...
  • Page 34 Service Single Compartment - 500-S, 750-S, 1000-S, 1200-S (1000-S Shown) Part numbers and drawings are subject to change without notice. MN-29423 • Rev 6 • 07/21 • S-Series Hot Food Holding Cabinets...
  • Page 35 Service Single Compartment - 500-S, 750-S, 1000-S, 1200-S Model > 500-S 750-S 1000-S 1200-S Item Description Part No. Part No. Part No. Part No. Top Cover 1011946 1011872 1011534 1011653 Breaker Switch Cutout Cover 1011697 1011697 1011697 1011697 Rear Trim 1011944 1011873 1011618...
  • Page 36 Service Double Compartment - 1000-UP, 1200-UP (1000-UP shown) Part numbers and drawings are subject to change without notice. MN-29423 • Rev 6 • 07/21 • S-Series Hot Food Holding Cabinets...
  • Page 37 Service Double Compartment - 1000-UP, 1200-UP Model > 1000-UP 1200-UP Item Description Part No. Part No. Screw, 8-32 x 1/4" Phil SC-2459 SC-2459 Top Cover 1011534 1011653 Rear Trim 1011532 1011652 Rivet, Blind, #44, S/S RI-2100 RI-2100 Cordset 120V CD-33824 CD-33824 208-240V CD-3551...
  • Page 38 Service Electronic Components - 300-S Part numbers and drawings are subject to change without notice. Item Description Part No. Item Description Part No. T-Block BK-3019 Washer, Split Lock WS-22302 Electric Chassis Assembly 5015058 Nut, Threaded Insert, M6 NU-22770 Screw, 8-32 x 1/4" Phil SC-2459 Bracket, Sensor Mtg.
  • Page 39 Service Deluxe Control Electronic Components Part numbers and drawings are subject to change without notice. Item Description Part No. Item Description Part No. Hi-Limit Protection Cover 1003936 Terminal Strip TM-33560 Switch, Circuit Breaker SW-34769 Reed Switch (per door) SW-33559 Cordset 120V CD-3232 Control without Timers...
  • Page 40 Service Cable Heating Service Kits Cable Heating Kit > #4874 #4881 #4878 (One kit required per compartment) (500, 750, 1000) (1200 - 4000W) (1200 - all but 4000W) Part No. Description CB-3045 Cable Heating Element —— 210 feet (6401cm) 90 feet (2591cm) CB-3044 Cable Heating Element 120 feet (3658cm)

  • Page 41: Wiring Diagrams

    Wiring Diagrams MN-29423 • Rev 6 • 07/21 • S-Series Hot Food Holding Cabinets...
  • Page 42 Wiring Diagrams MN-29423 • Rev 6 • 07/21 • S-Series Hot Food Holding Cabinets...
  • Page 43 Wiring Diagrams MN-29423 • Rev 6 • 07/21 • S-Series Hot Food Holding Cabinets...
  • Page 44 Wiring Diagrams MN-29423 • Rev 6 • 07/21 • S-Series Hot Food Holding Cabinets...
  • Page 45 Wiring Diagrams MN-29423 • Rev 6 • 07/21 • S-Series Hot Food Holding Cabinets...
  • Page 46 Wiring Diagrams MN-29423 • Rev 6 • 07/21 • S-Series Hot Food Holding Cabinets...
  • Page 47 Wiring Diagrams MN-29423 • Rev 6 • 07/21 • S-Series Hot Food Holding Cabinets...
  • Page 48 Wiring Diagrams MN-29423 • Rev 6 • 07/21 • S-Series Hot Food Holding Cabinets...
  • Page 49 Wiring Diagrams MN-29423 • Rev 6 • 07/21 • S-Series Hot Food Holding Cabinets...
  • Page 50 Wiring Diagrams MN-29423 • Rev 6 • 07/21 • S-Series Hot Food Holding Cabinets...
  • Page 51 Wiring Diagrams MN-29423 • Rev 6 • 07/21 • S-Series Hot Food Holding Cabinets...
  • Page 52 Wiring Diagrams MN-29423 • Rev 6 • 07/21 • S-Series Hot Food Holding Cabinets...
  • Page 53 Wiring Diagrams MN-29423 • Rev 6 • 07/21 • S-Series Hot Food Holding Cabinets...
  • Page 54 Wiring Diagrams MN-29423 • Rev 6 • 07/21 • S-Series Hot Food Holding Cabinets...
  • Page 55 Wiring Diagrams MN-29423 • Rev 6 • 07/21 • S-Series Hot Food Holding Cabinets...

  • Page 56: Limited Warranty

    This warranty is exclusive and is in lieu of all other warranties, express or implied, including the implied warranties of merchantability and fi tness for a particular purpose. In no event shall Alto-Shaam be liable for loss of use, loss of revenue or profi t, or loss of product, or for any indirect, special, incidental, or consequential damages.

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