Alto-Shaam Converge CMC-H2H Operator's Manual
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Alto-Shaam Converge CMC-H2H Operator's Manual

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MN-47238-EN
REV.01
08/22
EN
alto-shaam.com
Structured Air Technology™
For the most current manual, visit alto-shaam.com
Die neueste Fassung des Handbuchs finden Sie auf alto-shaam.com
Pour la dernière version du manuel, visiter alto-shaam.com
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Operator's Manual
Converge
®
Simple Control
CMC-H2H
CMC-H3H

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Summary of Contents for Alto-Shaam Converge CMC-H2H

  • Page 1 CMC-H2H CMC-H3H Structured Air Technology™ MN-47238-EN For the most current manual, visit alto-shaam.com Die neueste Fassung des Handbuchs finden Sie auf alto-shaam.com REV.01 Pour la dernière version du manuel, visiter alto-shaam.com 08/22 Para obtener el manual más actual, visite alto-shaam.com Ga voor de meest recente handleiding naar alto-shaam.com...

  • Page 2: Manufacturer's Information

    © Copyright 8/22 by Alto-Shaam, Inc. All rights reserved. This manual or any portion thereof may not be reproduced or used in any manner whatsoever without the express written permission of Alto-Shaam, Inc. Trademarks All trademarks referenced in this documentation are the property of their respective owners.

  • Page 3: Foreword

    OREWORD Enjoy your Alto-Shaam Converge Oven! Structured Air The Alto-Shaam Converge Oven features Structured Air Technology, giving you Technology™ two or three ovens in one. It combines the flexibility of a multi-cook oven and the versatility of combi cooking in each oven chamber. Two or three independent ovens in one give you the freedom to steam, air fry, bake, grill, and more at the same time without flavor transfer—all in a ventless, self-cleaning design.
  • Page 4 OREWORD This page is intentionally left blank. Con v erg e® O per ator ’s M anu al M N-4723 8 Rev 1 8 /22 ▪ ▪ ▪ ▪...

  • Page 5: Table Of Contents

    Foreword Enjoy your Alto-Shaam Converge Oven! ....3 Extend Your Manufacturer’s Warranty ....3 Alto-Shaam 24/7 Emergency Repair Service .
  • Page 6 ABLE OF ONTENTS How to View Oven Information ..... . 80 How to Download HACCP Data ..... . 81 How to Calibrate the Temperature Probe .

  • Page 7: Safety

    AFETY The Meaning of Signal Words This manual contains signal words where needed. These signal words must be obeyed to reduce the risk of death, personal injury, or equipment damage. The meaning of these signal words is explained below. DANGER Danger indicates a hazardous situation which, if not avoided, will result in serious injury or death.

  • Page 8: Appliance Description And Intended Use

    AFETY Appliance Description and Intended Use Structured Air Alto-Shaam Structured Air Technology system allows for multiple, unique ® Technology cooking chambers within the same oven. Air is delivered by a blower located in the rear of each cooking chamber. Air travels vertically through the jet plates into each chamber.

  • Page 9: Safety Precautions

    AFETY Safety Precautions Before you begin Read and understand all instructions in this manual. Electrical precautions Obey these electrical precautions when using the appliance: ▪ Connect the appliance to a properly grounded outlet. Do not use the appliance if it is not properly grounded. Consult an electrician if there is any doubt that the outlet used is properly grounded.
  • Page 10 Alto-Shaam of all liability. Original manufacturer’s replacement parts may be substituted; however, these parts must be of equal quality and specifications as those provided by Alto-Shaam.
  • Page 11 AFETY Personal Protective Wear the following Personal Protective Equipment (PPE) while cleaning the Equipment (PPE) appliance: ▪ Protective gloves ▪ Protective clothing ▪ Eye protection ▪ Face protection Con v er ge® Ope rato r’s M an ual M N-472 38 Re v 1 8/22 ▪...
  • Page 12 AFETY This page is intentionally left blank. Con v erg e® O per ator ’s M anu al M N-4723 8 Rev 1 8 /22 ▪ ▪ ▪ ▪...

  • Page 13: Labels

    ABELS Label Locations CT-PHD-013963 Con v er ge® Ope rator ’s M an ual M N-472 38 Re v 1 8/22 ▪ ▪ ▪ ▪...
  • Page 14 Steam. Open door carefully. LA-39126 WARNING Hot surface LA-46331 Every Alto-Shaam product is precision calibrated prior to release from the factory to ensure accurate temperature control. Con v erg e® O per ator ’s M anu al M N-4723 8...
  • Page 15 Si no se siguen las instrucciones de limpieza, puede sufrir lesiones o daños en el equipo. Limpie el horno solo con las pastillas de limpieza concentradas de Alto-Shaam. El limpiador es cáustico. Evite el contacto con la piel o los ojos. Use equipo de protección personal (Personal Protective Equipment, PPE).
  • Page 16 ABELS WARNING Electric shock hazard Appliances with permanent electrical connections that are mounted on casters must be secured to building structure. Read installation instructions. LA-39148 WARNING WARNING/ADVERTENCIA/AVERTISSEMENT Fire hazard Fire Hazard This oven is only for use with factory-supplied legs, casters, This oven is only for use with factory-supplied legs, or base.
  • Page 17 ABELS WARNING WARNING/ADVERTENCIA/AVERTISSEMENT Electric Shock Hazard Electric shock hazard To reduce the risk of electric shock, do not remove or open cover. No user-serviceable parts inside. Refer servicing to qualified personnel. To reduce the risk of electric shock, do not remove Qualified personnel: Disconnect power before servicing.
  • Page 18 ∑ GN 1/1 CMC-2 10.88 CMC-3 16.32 LA-47321 For use on individual branch circuit only. Alto-Shaam technical service QR code Con v erg e® O per ator ’s M anu al M N-4723 8 Rev 1 8 /22 ▪ ▪...
  • Page 19 ABELS Press and release the high limit temperature reset button(s). VMC-F3, VMC-F4 VMC-H2, VMC-H3, VMC-H4 VMC-H2H, VMC-H3H, VMC-H4H — CMC-H2H CMC-H3H LA-39715 Equipotential terminal — LA-36443-E Consult instructions for operation and use. — Con v er ge® Ope rato r’s M an ual M N-472 38 Re v 1 8/22...
  • Page 20 ABELS This page is intentionally left blank. Con v erg e® O per ator ’s M anu al M N-4723 8 Rev 1 8 /22 ▪ ▪ ▪ ▪...

  • Page 21: Installation

    NSTALLATION Dimension Drawings MANUAL DRAIN OVEN DRAIN Y2 CONDENSATE/ Y1 STEAM INJECTION RINSE/WASH WATER Y5 HOSE REEL 3-3/4" 95mm 2-9/16" 66mm 2-1/4" 57mm 2-11/16" 68mm 4-3/16" (106mm) 4-3/4" (121mm) 7-15/16" 201mm DETAIL A 11-1/2" 292mm 14-5/16" 364mm Chamber width 16-1/4" 412mm Chamber depth Chamber height Chamber height with wire shelf...
  • Page 22 NSTALLATION OVEN DRAIN MANUAL DRAIN Y2 CONDENSATE/ RINSE/WASH WATER Y1 STEAM INJECTION Y5 HOSE REEL 2-9/16" 66mm 3-3/4" 95mm 2-11/16" 68mm 2-1/4" 57mm 4-3/16" (106mm) 4-3/4" (121mm) 7-15/16" 201mm 11-1/2" 292mm DETAIL A 14-5/16" 364mm Chamber width 16-1/4" 412mm Chamber depth Chamber height Chamber height with wire shelf 24-7/16"...

  • Page 23: How To Receive The Appliance

    Alto-Shaam policy It is the policy of Alto-Shaam to assist customers in collecting claims that have been properly filed and actively pursued. Alto-Shaam cannot, however, file damage claims, assume the responsibilities for damage claims, or accept deductions in payment for damage claims.

  • Page 24: How To Unpack The Oven

    Examine the appliance for damage. If the appliance has been damaged, do not use the appliance until it has been inspected by an authorized service provider. Contact your carrier or Alto-Shaam customer service. Remove the shrink wrap. the restraining straps.

  • Page 25: How To Install The Water Supply And Drain

    It is the responsibility of the operator to make sure the incoming water supply is tested and meets the compliance requirements with the published water quality standards listed below. Non-compliance could damage the oven and void the warranty. Alto-Shaam recommends using OptiPure products to treat the water. Contaminant Treated Water...
  • Page 26 NSTALLATION Continued from previous page Installing the water To install the water supply, do the following. supply Step Action Flush the water line at the installation site. Install adequate backflow protection to comply with applicable federal, state, and local codes. Remove the two adapter fittings on the water inlets.
  • Page 27 NSTALLATION Continued from previous page Install the water hoses onto the elbows. CT-TS-012065 Installing the water Install a 1-1/2” (40mm) diameter connection, drain line and clamp into place. The drain drain line must always slope downward away from the oven. An end-of-drain air gap may be required by local code.
  • Page 28 NSTALLATION Continued from previous page To install the water drain, do the following. Drill a hole for the mounting bracket using the dimensions in the image. Install a screw into the drilled hole. Drill a hole for the second mounting screw.
  • Page 29 NSTALLATION Continued from previous page Install the remaining drain pipe. Secure the drain with the clamps from the kit. CT-TS-012086 Result The water supply and drain are now installed. Con v er ge® Ope rato r’s M an ual M N-472 38 Re v 1 8/22 ▪...

  • Page 30: How To Install The Oven (60 Hz Cord And Plug Models)

    NSTALLATION How to Install the Oven (60 Hz Cord and Plug Models) Before you begin Make sure you have: ▪ An appropriate lifting device, and enough personnel, to safely move and position the weight of the oven. CMC-H2H: 304 lb (138 kg) □...
  • Page 31 NSTALLATION Continued from previous page Position the oven To position the oven, do the following. Step Action Make sure that: The location where the oven is being installed is rated to support the ▪ weight of the oven; The oven is within five feet (1.5m) of the appropriate electrical outlet; ▪...
  • Page 32 NSTALLATION Continued from previous page Connect power To connect electric power to the oven, do the following. the main disconnect switch to the OFF position. CT-TS-012032 Connect the plug to the electrical outlet. Press reset button(s) Press and release the high limit temperature reset button(s) CT-TS-012035 Result The oven is now installed and ready to be used.

  • Page 33: How To Install The Oven (50 Hz Models Without Cord Or Plug)

    NSTALLATION How to Install the Oven (50 Hz Models Without Cord or Plug) Before you begin Make sure you have: ▪ An appropriate lifting device, and enough personnel, to safely move and position the weight of the oven. CMC-H2H: 304 lb (138 kg) □...
  • Page 34 NSTALLATION Continued from previous page Wire sizes 60335-1 IEC:2010 Rated current of appliance Nominal cross-sectional area >0.2 – ≤3 >3 – ≤0 0.75 >6 – ≤10 >10 – ≤16 >16 – ≤25 >25 – ≤32 >32 – ≤40 >40 – ≤63 Position the oven To position the oven, do the following.
  • Page 35 NSTALLATION Continued from previous page Level the oven To level the oven, do the following. Check the level of the oven using a spirit (bubble) level. Check front to back and side to side. CT-TS-012029 Adjust the legs, if necessary, to achieve levelness. The oven is now correctly positioned.
  • Page 36 NSTALLATION Continued from previous page Remove the bottom 3 screws from the mounting bracket. Remove the main disconnect switch from the mounting bracket. CT-TS-012044 Install the cord through the cord grip and install in the oven. Install the lock nut onto the cord grip. VMC-TS-007946 Continued on next page Con v erg e®...
  • Page 37 NSTALLATION Continued from previous page Connect the supply cord to the appropriate terminals (L1, L2, L3, etc.) in accordance with local codes and regulations. Install the ground wire Leave an extra loop so that current-carrying conductors become taut before the ground wire if the cord is accidentally pulled. Follow applicable regulations.

  • Page 38: How To Install The Oven On A Stand

    NSTALLATION How to Install the Oven on a Stand Before you begin Make sure you have: ▪ The appropriate stand for your oven ▪ Regulation UL 197, 91.8 ▪ A pop rivet gun and rivets ▪ An appropriate lifting device, and enough personnel, to safely move and position the weight of the oven.
  • Page 39 NSTALLATION Continued from previous page Install the leg assembly into the top panel. Attach the leg assembly to the top panel with bolts and lock washers. VMC-TS-012923 Install the second leg assembly into the top panel. Attach the leg assembly to the top panel with bolts and lock washers. VMC-TS-012926 Install the casters or the feet assemblies into the legs.
  • Page 40 NSTALLATION Continued from previous page Installing the shelf Determine which way the slots are to be oriented. (optional) VMC-TS-012932 Install the shelf onto the leg assemblies. Attach the shelf to the leg assemblies with bolts and lock washers. VMC-TS-012935 Installing the racks Install the rack into the slots on the underside of the top.
  • Page 41 NSTALLATION Continued from previous page Rotate the rack and lower it into the slots on the shelf. Attach the rack to the shelf with cotter pins.  NOTE: Expand the cotter pin after inserting it through the hole. VMC-TS-012941 Repeat the process for the other rack.
  • Page 42 NSTALLATION Continued from previous page Place the support channels onto the top of the stand. Line up the holes in the channels with the holes in the top of the stand. CT-TS-014037 Rivet the channels to the top of the stand. CT-TS-014040 Install Secure...
  • Page 43 NSTALLATION Continued from previous page Installing the oven Lift the oven using an appropriate lifting device. on a stand CT-TS-014046 Place the oven on the stand. Position legs on the outside of the pins. CT-TS-014049 Result The oven is now installed to the stand. Con v er ge®...
  • Page 44 NSTALLATION This page is intentionally left blank. Con v erg e® O per ator ’s M anu al M N-4723 8 Rev 1 8 /22 ▪ ▪ ▪ ▪...

  • Page 45: Operation

    PERATION How to Turn On and Turn Off the Oven Before you begin The oven must be connected to electric power. Turning on the oven To turn on the oven, do the following. Step Action the main disconnect switch to the ON position. Press the ON/OFF button .

  • Page 46: How To Preheat The Oven

    PERATION How to Preheat the Oven Before you begin Make sure: ▪ The oven is turned on. ▪ The oven door is closed. Procedure To preheat the oven, do the following. Step Action Touch the menu icon . The menu screen displays. CT-TS-014846 Touch the “Settings”...
  • Page 47 PERATION Continued from previous page Touch the check mark to save the preheat temperature. Touch the manual cook icon to return to the manual cook screen. CT-TS-014908 Touch the preheat icon . The preheat confirmation screen displays. Touch “Preheat” . All chambers start to preheat to their preset temperatures.

  • Page 48: How To Cook With Programmed Recipes

    PERATION How to Cook with Programmed Recipes Before you begin Make sure: ▪ The oven is preheated. ▪ Your food is prepared and ready to cook. Procedure To cook using a programmed recipe, do the following. Step Action Touch the recipes icon .
  • Page 49 PERATION Continued from previous page During the cooking The cooking status screen displays the details on the current cook setting. process CT-TS-014935 During the cooking process: Action Result Touch the chamber... to show the recipe details. Touch “X”... to cancel the cooking process. Result At the end of the cooking process, the oven sounds an alert and the chamber light flashes.

  • Page 50: How To Cook In Professional Mode

    PERATION How to Cook in Professional Mode Before you begin Make sure: ▪ The oven is preheated. ▪ Your food is prepared and ready to cook. Background This procedure consists of: ▪ setting the food loading action; ▪ and setting the cooking stage parameters (temperature, time, and fan speed). Procedure To cook in professional mode, do the following.
  • Page 51 PERATION Continued from previous page Cooking by time If cooking by time, touch the cook by time icon . Then, touch the cooking time Enter the cooking time using the key pad. Touch the check mark. CT-TS-014941 Continuous cook To set an indefinite cooking timer, touch the continuous cook icon Touch...
  • Page 52 PERATION Continued from previous page Touch the cooking temperature Enter the cooking temperature using the key pad. Touch the humidity percentage Enter the humidity percentage using the key pad. Touch the fan speed Enter the fan speed using the key pad. CT-TS-014947 Load the food into the appropriate chamber.

  • Page 53: How To Use The Dual Timers

    PERATION How to Use the Dual Timers Before you begin Make sure: ▪ The oven is preheated. ▪ Your food is prepared and ready to cook. Background There may be times when you will want to use the same chamber to cook two pans of food at the same time, but at different intervals.
  • Page 54 PERATION Continued from previous page Touch the cooking time Enter the cooking time using the key pad. Touch the check mark. CT-TS-015055 Enter the cooking time for the second pan of food. CT-TS-015058 Touch the cooking temperature Enter the cooking temperature using the key pad.
  • Page 55 PERATION Continued from previous page Load pan 1 into the appropriate chamber. Touch the start icon The cooking stage timer starts to count down for pan 1. CT-TS-015061 Load pan 2 into the appropriate chamber. Touch the start icon The cooking stage timer starts to count down for pan 2. CT-TS-015067 At the end of the cooking process, the oven sounds an alert and the chamber light flashes.

  • Page 56: How To Lock And Unlock The Screen

    PERATION How to Lock and Unlock the Screen Before you begin The oven is turned on. Background The screen can be locked to prevent changes being made during the cooking process. Procedure To lock and unlock the screen, do the following. Step Action Touch...

  • Page 57: How To Cool Down The Oven

    PERATION How to Cool Down the Oven Procedure To cool down the oven, do the following. Step Action Touch the professional cook icon CT-TS-014938 Touch the cooldown icon . The cooldown all chambers screen displays. Touch “Cooldown” Open the door. ...

  • Page 58: How To Create A Recipe

    PERATION How to Create a Recipe Background Creating a recipe consists of: ▪ Setting the cooking stage(s) parameters (temperature, time, humidity percentage, and fan speed); ▪ setting an action step if desired such as adding an ingredient ▪ naming the recipe; ▪...
  • Page 59 PERATION Continued from previous page Touch the step type icon to choose the step type. CT-TS-015007 Touch “Recipe Name” . The recipe name screen displays. CT-TS-015010 Enter the recipe name. Touch the check mark icon to return to the create recipe screen.
  • Page 60 PERATION Continued from previous page Touch “Recipe Description” . The “Recipe Description” screen displays. Enter the recipe description. Touch the check mark icon to return to the create recipe screen. Recipe description CT-TS-015016 Touch the cook by time icon or cook by probe icon Touch the cooking time or probe set-point temperature Enter...
  • Page 61 PERATION Continued from previous page Touch the chamber temperature set-point icon Enter the chamber Touch temperature set-point using the key pad. the check mark. CT-TS-015025 Touch the fan speed icon to set the fan speed. Touch the check mark. CT-TS-015028 Touch the plus icon to add an additional stage.

  • Page 62: How To Modify Or Delete A Recipe

    PERATION How to Modify or Delete a Recipe Procedure To modify or delete a recipe, do the following. Step Action Touch the recipes icon . The browse recipes screen displays. CT-TS-014926 Modifying To modify a recipe, touch the recipe edit icon of the desired recipe.
  • Page 63 PERATION Continued from previous page Deleting touch To delete a recipe, the delete icon CT-TS-015040 Select the recipe(s) that you want to delete. Touch the delete icon again. Touch “Continue” to confirm that you want to delete the recipe(s). CT-TS-015043 Result The procedure is now complete.

  • Page 64: How To Backup Or Restore Settings With A Usb Drive

    PERATION How to Backup or Restore Settings with a USB Drive Before you begin Make sure: ▪ The oven is on, but not in a cooking mode. ▪ You will need a USB drive. Procedure To backup or restore settings with a USB drive, do the following. Step Action Touch...
  • Page 65 PERATION Continued from previous page Scroll to “System Backup & Update.” Touch “Backup Settings to USB or “Restore Settings from USB” CT-TS-014852 Loading the recipes The oven downloads or restores the settings. When the process is complete, touch the check mark to return to the settings screen. Remove the USB drive.

  • Page 66: How To Load Recipes From A Usb Drive

    PERATION How to Load Recipes from a USB Drive Before you begin Make sure: ▪ The oven is on, but not in a cooking mode. ▪ You will need a USB drive loaded with recipes. Procedure To load recipes from the USB drive to the oven, do the following. Step Action Touch...
  • Page 67 PERATION Continued from previous page Scroll to “System Backup & Update.” Touch the “Upload Recipes from USB” setting. CT-TS-014858 Loading the recipes The oven loads the recipe file. When the process is complete, the “Download successful” screen displays. Touch the check mark to return to the settings screen.

  • Page 68: How To Save Recipes To A Usb Drive

    PERATION How to Save Recipes to a USB Drive Before you begin Make sure: ▪ The oven is on, but not in a cooking mode. ▪ You will need a USB drive. Procedure To download recipes from the oven to a USB drive, do the following. Step Action Touch...
  • Page 69 PERATION Continued from previous page Scroll to “System Backup & Update.” Touch the “Download Recipes to USB” setting. CT-TS-014864 Loading the recipes The oven downloads the recipes onto the USB drive. When the process is complete, the “Downloaded successful” screen displays. Touch the check mark to return to the settings screen.

  • Page 70: How To Update Software With A Usb Drive

    ▪ You will need a USB drive with the updated software. To download the most up to date oven software and register for email notifications when new software versions are released, please visit https://www.alto-shaam.com/en/customer- support/software-downloads. ▪ Do not remove the USB drive during the update process.
  • Page 71 PERATION Continued from previous page Scroll to “System Backup & Update.” Touch the “Update System Software” setting. CT-TS-014867 Touch “Update Control Board (CB)” to update the control board. The oven loads the selected software. The oven verifies the file and then updates the NOTICE Do not remove the USB drive during the update process.

  • Page 72: How To Change The Home Screen

    PERATION How to Change the Home Screen Procedure To change the home screen, do the following. Step Action Touch the menu icon . The menu screen displays. CT-TS-014846 Touch the “Settings” icon . The “General Settings” screen displays. CT-TS-014849 Touch the “Home Screen”...
  • Page 73 PERATION Continued from previous page Select your desired home screen from the list. Touch the check mark to save the home screen setting. CT-TS-014876 Restart the oven to reboot the home screen. Result The home screen has now been changed. Con v er ge®...

  • Page 74: How To Change The Temperature Scale

    PERATION How to Change the Temperature Scale Procedure To change the temperature scale from °F to °C and vice versa, do the following. Step Action Touch the menu icon . The menu screen displays. CT-TS-014846 Touch the “Settings” icon . The “General Settings” screen displays. CT-TS-014849 Touch the “Temperature Units”...
  • Page 75 PERATION Continued from previous page Select your desired temperature scale. Touch the check mark to save the temperature scale setting. CT-TS-014914 Result The temperature scale has now been changed. Con v er ge® Ope rato r’s M an ual M N-472 38 Re v 1 8/22 ▪...

  • Page 76: How To Enable The Handle Light

    PERATION How to Enable the Handle Light Procedure To enable the handle light, do the following. Step Action Touch the menu icon . The menu screen displays. CT-TS-014846 Touch the “Settings” icon . The “General Settings” screen displays. CT-TS-014849 Scroll to the “Handle Light”...

  • Page 77: How To Enable/Disable Automatic Preheat

    PERATION How to Enable/Disable Automatic Preheat Background Enabling the automatic preheat function preheats the oven upon start up to the preheat temperature. Procedure To enable automatic preheat, do the following. Step Action Touch the menu icon . The menu screen displays. CT-TS-014846 Touch the “Settings”...

  • Page 78: How To Lock Recipe Editing Or The Settings Screen

    PERATION How to Lock Recipe Editing or the Settings Screen Procedure To lock recipe editing or the settings screen, do the following. Step Action Touch the menu icon . The menu screen displays. CT-TS-014846 Touch the “Settings” icon . The “General Settings” screen displays. CT-TS-014849 Scroll to the “Security Locks.”...
  • Page 79 PERATION Continued from previous page Create a pass code Touch the check mark Touch the check mark to lock recipe editing. CT-TS-014890 Repeat the process to lock manual cooking or lock the settings screen. Result The lock recipe editing or the settings screen are now locked. Con v er ge®...

  • Page 80: How To View Oven Information

    PERATION How to View Oven Information Background The oven information screen shows the system info, serial number, network status, and connection settings. Procedure To view oven information, do the following. Step Action Touch the menu icon . The menu screen displays. CT-TS-014846 Touch the “Info”...

  • Page 81: How To Download Haccp Data

    PERATION How to Download HACCP Data Before you begin Make sure: ▪ The oven is on, but not in a cooking mode. ▪ You will need a USB drive. Background HACCP data provides automated record keeping, set-point validation, recipes used, dates and times. The data is stored until the information is downloaded. Once downloaded, the information is removed from the oven’s memory.
  • Page 82 PERATION Continued from previous page Plug the USB drive into the port. VMC-TS-007852 Touch the download icon CT-TS-014899 Loading the data The oven downloads the data onto the USB drive. When the process is complete, Touch the download successful screen displays. the check mark to return to the Remove menu screen.

  • Page 83: How To Calibrate The Temperature Probe

    PERATION How to Calibrate the Temperature Probe Before you begin Make sure: ▪ The oven is on, but not in cooking or holding mode. ▪ You have a thermometer. ▪ You have a container filled with ice and water. Procedure To calibrate the probe, do the following.
  • Page 84 PERATION Continued from previous page Scroll until “Probe Offsets” displays. Touch the “Calibrate Probes” setting. CT-TS-014920 Compare the probe temperature reading against 32°F (0°C). Touch the “+” or “–” symbols until the temperature displayed is 32°F (0°C) Touch the check mark XX°...

  • Page 85: Maintenance

    AINTENANCE Maintenance Schedule ▪ Requirements See topic How to Clean the Oven. ▪ Make sure the oven is cooled down and off—inside of chamber 140°F (60°C) or less. Daily For daily maintenance, do the following. ▪ Remove any spills with disposable paper wipes or a damp cloth. ▪...
  • Page 86 AINTENANCE Continued from previous page ▪ Inspect all drain hoses and clamps. ▪ Inspect all steam water injection lines and clamps for leaks or potential issues. ▪ Inspect wiring to heating elements. Re-tighten or secure as needed. Record the amp draw. ▪...

  • Page 87: How To Clean The Oven

    NOTICE Using improper cleaning procedures will damage the catalyst and void the warranty. Use only Alto-Shaam cleaner CE-47853 when running a cleaning cycle. For a catalyst cleaning cycle, use only catalyst wash descaler CE-47859. The use of any other cleaning chemical may damage the catalyst and void the warranty.
  • Page 88 AINTENANCE Continued from previous page Touch the “Cleaning” icon . The “Cleaning” screen displays. CT-TS-014977 Select the desired cleaning level, for example “Light Clean” Distribute the cleaning tablets equally between the chambers. Place tablets on the jet plates. Touch “Ok” CT-TS-014998 The oven heats to the required temperature for the cleaning cycle, then the cleaning cycle starts.
  • Page 89 AINTENANCE Continued from previous page Touch “Ok” when the cleaning cycle is complete. WARNING: Burn hazard. Open the door carefully when the cleaning cycle is complete. Escaping hot vapors or steam can cause injury. CT-TS-015001 Clean the door glass with Windex® or equivalent glass cleaner. Clean the door gasket with soap and water.

  • Page 90: How To View The Cleaning Log

    AINTENANCE How to View the Cleaning Log Before you begin Make sure the oven is on, but not in a cleaning mode. Background The cleaning log allows the user to view details about the previously completed cleaning cycles on the unit. Procedure To view the cleaning log, do the following.

  • Page 91: How To Set The Cleaning Time

    AINTENANCE How to Set the Cleaning Time Before you begin Make sure the oven is on, but not in a cleaning mode. Background The user can set a cleaning frequency to schedule when the unit will go through a cleaning cycle. Procedure To set the cleaning time, do the following.
  • Page 92 AINTENANCE Continued from previous page Touch the “Hours” setting to set the hours. Enter the desired time using Touch the key pad. the check mark. CT-TS-014986 Touch the “Date & Time” setting to set the day and time. Touch the check next to a day to set it.

  • Page 93: Troubleshooting

    ROUBLESHOOTING Error Codes Code Description Parameters that trigger the error Possible Cause(s) Motor error No chamber motor rotation detected for 1. Power down the control using the ON/OFF greater than 30 seconds. button. 2. Cycle power to the oven either by unplugging the oven or setting the main disconnect switch OFF and ON.
  • Page 94 ROUBLESHOOTING Code Description Parameters that trigger the error Possible Cause(s) E-31 Electronics over Interface board temperature exceeds 1. Power down the control using the ON/OFF temperature 184°F (84°C). button. 2. Cycle power to the oven either by unplugging the oven or setting the main disconnect switch OFF and ON.
  • Page 95 Note: Contact an down for a minimum of 30 minutes. authorized 2. Press the high limit reset buttons. Alto-Shaam service 3. Continue operation of the oven. If the error partner. reoccurs, contact Technical Service. E-606 Oven cleaning system Convection fan error, high limit error, 1.

  • Page 96: What To Do If The Fan Indicator Light Illuminates

    ROUBLESHOOTING What to do if the Fan Indicator Light Illuminates Procedure If the fan indicator light illuminates, do the following. Step Action Turn off the oven and allow it to cool. CT-TS-011206 Resume operation of the oven.  NOTE: If the fan indicator light remains on, the appliance is malfunctioning.

  • Page 97: What To Do If The High Limit Screen Displays

    ROUBLESHOOTING What to do if the High Limit Screen Displays Procedure If the high limit screen displays, do the following. Step Action Press and release the high limit temperature reset button(s).  NOTE: The high limit temperature reset buttons are located under the fan cover.
  • Page 98 ROUBLESHOOTING This page is intentionally left blank. Con v erg e® O per ator ’s M anu al M N-4723 8 Rev 1 8 /22 ▪ ▪ ▪ ▪...

  • Page 99: Warranty

    ARRANTY Warranty Introduction Alto-Shaam, Inc. warrants to the original purchaser only, that any original part found to be defective in material or workmanship will be replaced with a new or rebuilt part at Alto-Shaam's option, subject to provisions hereinafter stated.
  • Page 100 No person except an officer of Alto-Shaam, Inc. is authorized to modify this warranty or to incur on behalf of Alto-Shaam any other obligation or liability in connection with Alto-Shaam equipment.

  • Page 101: Declaration Of Conformity

    ECLARATION OF ONFORMITY Con v er ge® Ope rator ’s M an ual M N-472 38 Re v 1 8/22 ▪ ▪ ▪ ▪...
  • Page 102 ECLARATION OF ONFORMITY Con v erg e® O per ator ’s M anu al M N-4723 8 Rev 1 8 /22 ▪ ▪ ▪ ▪...
  • Page 104 INDIA MEXICO Pune, India Leon, Mexic o AUSTRALIA Brisbane, Queenslan d Menomonee Falls, WI U.S.A. Phone 800 -558-8 744 | +1-26 2-251-3800 | alto-shaam.co m ASIA FRANCE MEXICO Shanghai, China Aix en Provence, France Phone +52 1 477-717-3108 Phone +86-21-6173-0336 Phone +33(0)4-88-78-21-73 MIDDLE EAST &...

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