Troubleshooting; Error Codes - Alto-Shaam Converge Deluxe Control Service Manual

Error Codes

Code Description
Motor error
E-3
E-10 Sensor short
E-10 Sensor short
E-11
Sensor open
E-30
Unit under
temperature
E-31
Electronics over
temperature
Co n ver g e ® Se r vi ce Ma n u al
▪ ▪
Parameters that trigger the error
No chamber motor rotation detected for
greater than 30 seconds.
Control board detects that the chamber
sensor is shorted.
Control board detects that the probe in
the chamber is shorted.
Cavity air sensor reading > 650°F (343°C). 1. Power down the control using the ON/OFF
Cavity temperature remains 25°F (14°C)
below target for more than 90 minutes.
Control board temperature exceeds
158°F (70°C).
M N- 47 2 4 1 Rev 1 6 /2 2
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T
ROUBLESHOOTING
Possible Cause(s)
1. Power down the control using the ON/OFF
button.
2. Cycle power to the oven either by
unplugging the oven or setting the main
disconnect switch OFF and ON.
3. Continue operation of the oven. If the error
reoccurs, contact Technical Service.
1. Power down the control using the ON/OFF
button.
2. Cycle power to the oven either by
unplugging the oven or setting the main
disconnect switch OFF and ON.
3. Continue operation of the oven. If the error
reoccurs, contact Technical Service.
1. Investigate the food probe for damage.
Replace if damaged.
2. Power down the control using the ON/OFF
button.
3. Cycle power to the oven either by
unplugging the oven or setting the main
disconnect switch OFF and ON.
4. Continue operation of the oven. If the error
reoccurs, contact Technical Service.
button.
2. Cycle power to the oven either by
unplugging the oven or setting the main
disconnect switch OFF and ON.
3. Continue operation of the oven. If the error
reoccurs, contact Technical Service.
1. Was the oven preheated before loading the
food?
2. Was the oven loaded with frozen food?
3. Press the high limit reset buttons.
4. Power down the control using the ON/OFF
button. Turn the oven back ON and start a
cook.
1. Make sure the cooling fan(s) are operating.
2. Make sure the exhaust vents are clean and
free of debris.
3. Make sure the oven clearances are met.
4. Ambient temperature greater than 105°F
(41°C).
5. Check the door gasket for damage and
proper seal.
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