Troubleshooting; Warranty - EGO Power+ CSX3002 Operator's Manual

TROUBLESHOOTING

PROBLEM CAUSE SOLUTION
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Motor does not start.
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Chain saw stops running
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during working.
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Chain brake does not
engage.
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No oil lubrication when
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cutting.
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Low oil-indicator flashes
in red color or showing
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abnormal light while the
oil tank filled with oil.
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Low oil-indicator does
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not work while the oil
tank is short of oil.
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WARRANTY

EGO WARRANTY POLICY
Please visit the website egopowerplus.com for full terms and conditions of the EGO Warranty policy.
The power plug of battery holster is not
attached to the chain saw.
No electrical contact between the
battery holster and battery.
The locking tongue is not folded up.
The "ON-OFF" switch is positioned to
"OFF".
Chain brake is engaged.
The battery pack or chain saw is too hot.
The chain saw is overloaded.
Too much bits of wood blocks the
ventilation channel.
The battery pack is depleted.
Debris preventing full movement of the
chain kickback brake handle.
Possible chain brake malfunction.
Chain oil tank is empty.
The oil outlet of chain bar is blocked.
Oil solidification in low temperature.
Special use angle of the machine
causing the oil in the oil tank not enter to
enter the oil pipe.
The category and color of oil is not
recommended.
Low oil-indicator still flashing red.
The category and color of oil cannot be
identified.
A small amount of oil still in the oil tank
or oil pipe.
Low oil-indicator still not work for the
above reasons.
CORDLESS TOP HANDLE CHAIN SAW — CSX3000
SOLUTION
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Insert the power plug of battery holster to
the chain saw.
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Detach battery, check contacts and reinstall
the battery pack.
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Fold up the locking tongue before starting.
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Turn the "ON-OFF" switch to "ON".
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Pull the chain kickback brake paddle
backward toward the top handle, arriving at
the operating position.
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Cool the battery pack or chain saw.
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Decrease the load.
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Clean the dust refer to the "REMOVE DUST"
part.
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Charge the battery pack.
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Clean debris from external chain brake
mechanism.
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Contact EGO Customer Service for repair.
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Filling bar and chain lubricant.
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Clean up the dust in the oil outlet.
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Change the proper lubricating oil(suit for low
temperature).
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Place the chain saw flat and try again.
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Use the recommended translucent yellow,
translucent red or translucent oil
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Contact EGO Customer Service for repair
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Use the recommended translucent yellow,
translucent red or translucent oil.
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Use chain saw for a while and then observe
low oil-indicator again.
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Contact EGO Customer Service for repair.
EN
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